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1. Auditing and Assurance Services
$132.95
2. Auditing and Assurance Services
$132.95 $63.98
3. Auditing and Assurance Services
$115.00 $111.55
4. Environmental Health and Safety
$46.00 $39.02 list($50.00)
5. Sarbanes-Oxley and the New Internal
$140.00
6. Brink's Modern Internal Auditing
$16.47 $15.95 list($24.95)
7. The King's English: Adventures
$51.95 $34.88
8. Wiley CPA Examination Review 2005,
$51.92 $42.05 list($59.00)
9. Managing the Audit Function :
$55.89 $45.75 list($60.00)
10. The Controller's Function : The
$132.95 $89.00
11. Auditing : Concepts for a Changing
$57.95 $43.00
12. Core Concepts of Information Technology
$133.00 $57.44
13. Essentials of Auditing and Assurance
$33.97 $29.47 list($49.95)
14. Business Process Mapping: Improving
$225.00 $125.00
15. Montgomery's Auditing, 12E
$130.93 $108.99
16. Principles of Auditing and Other
$47.00 $40.85
17. Auditing Cases: An Active Learning
$110.95 $44.50
18. Auditing: Assurance and Risk
$45.50 $51.74 list($65.00)
19. Detail Process Charting : Speaking
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20. Contemporary Auditing: Real Issues

1. Auditing and Assurance Services (10th Edition) (Charles T Horngren Series in Accounting)
by Alvin A. Arens, Mark S Beasley, Randal J Elder
list price: $140.00
our price: $140.00
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Asin: 0131457349
Catlog: Book (2004-04-12)
Publisher: Prentice Hall
Sales Rank: 98871
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Book Description

The undisputed #1 market leading book continues to be an innovative look at the most current changes and happenings in the auditing profession! Up-to-date discussions include Sarbanes Oxley, fraud, and recent corporate scandals. Specific coverage features the bankruptcy of Andersen, LLP; the shifting of auditing standards-setting to the Public Company Accounting Oversight Board (PCAOB); consulting spin-offs; and greaterfocus on internal controls. For individuals interested in the auditing, accounting, and consulting fields. ... Read more


2. Auditing and Assurance Services
by David Ricchiute
list price: $132.95
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Asin: 0324226292
Catlog: Book (2005-01-10)
Publisher: South-Western College Pub
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Book Description

AUDITING encourages discovery learning in its coverage of auditing practices. By integrating academic research; offering audit documentation review cases; and proposing research projects that ask students to answer challenging questions, the text exposes students to databases, annual reports, and the professional literature in a way that will prepare them for success in their future careers. The new edition focuses on fraud, restatement, and earnings management--addressing corporate governance and the audit standard setting that is evolving as a result of recent scandals (such as Enron/Arthur Andersen) and mandates (such as the Sarbanes-Oxley Act of 2002 and the standards of the Public Accounting Oversight Board and the SEC). ... Read more


3. Auditing and Assurance Services
by David Ricchiute
list price: $132.95
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Asin: 0324117760
Catlog: Book (2002-02-01)
Publisher: South-Western College Pub
Sales Rank: 120528
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Book Description

This new edition is written with two major objectives: (1) to help readers understand audit decision making and evidence accumulation, and (2) reflect changes in the profession by integrating assurance and attestation service as well as risk issues. This 6th edition introduces two new tools that practitioners use to assess risk and to identify assurance service opportunities: Client Strategy Templates and Balanced Scorecards. ... Read more


4. Environmental Health and Safety Audits
by Lawrence B. Cahill
list price: $115.00
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Asin: 0865878250
Catlog: Book (2001-06-28)
Publisher: Government Institutes
Sales Rank: 94606
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Book Description

This expanded edition of Environmental Health and Safety Audits brings you up-to-date on changes in EPA and OSHA auditing policies, issues currently confronting auditing programs, and state-of-the-art strategies for managing and conducting audits. The author discusses new developments in information generation and availability, including new chapters on meeting ISO 14000 auditing guidelines, auditing dilemmas, and auditing tips, and new tools for building a successful audit program, including seven model program stages. ... Read more


5. Sarbanes-Oxley and the New Internal Auditing Rules
by Robert R.Moeller
list price: $50.00
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Asin: 0471483060
Catlog: Book (2004-01-23)
Publisher: Wiley
Sales Rank: 121758
Average Customer Review: 5 out of 5 stars
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Book Description

"Robert Moeller offers an informative perspective on the impact of Sarbanes-Oxley legislation. Those who work in the internal audit function should find great interest in the role they can play in Sarbanes-Oxley compliance."
–Therese Webb
Managing Director, Sarbanes-Oxley national practice
Parson Consulting

"Sarbanes-Oxley and the New Internal Auditing Rules represents an independent summary of this important new legislation. There is no question that the audit model needs to evolve, and this book provides the background to cultivate new audit approaches and governance thinking."
–Michael P. Cangemi
President and CEO, Aigner Group, Inc.
Editor in Chief, IS CONTROL Journal ... Read more

Reviews (1)

5-0 out of 5 stars Comprehensive and clear
This book is essential reading for anyone involved in internal audits per Sarbanes-Oxley, including auditing professionals and senior management whose business or technical domains are affected (i.e., all senior managers).

The focus is on auditing from the practitioner's point of view, and Chapter 2 shines because it summarizes SOA and how it affects internal audit as a function and as a practice. This material encompasses relationships with external auditors and with the audit committee, which are important parts of SOA. A further tie to the audit committee is given in detail in Chapter 3.

Chapter 5, 'COSO, Section 404, and Control Self-Assessments' is the heart of this book in many respects. However, as an IT consultant I found Chapters 6, 7 and 9 more aligned to what I do - and the reason why I cited the audience of this book as wider than auditing practitioners. For example, the inclusion of CobiT (Control Objectives for IT) in Chapter 6, Disaster Recovery and Continuity Planning (Chapter 7) and Enterprise Risk Management, Privacy, and Other Legislative Initiatives (Chapter 9) are directly or indirectly related to IT, and the information I gleaned from those chapters helped to place SOA within the context of my profession's support requirements and IT auditing. I was also surprised and gratified to find ITIL best practices, which is an international standard for IT infrastructure management, including service delivery and service support. Again, this information shows how far reaching SOA is, and the need for all managers to fully understand their roles and how SOA will affect the way they operate and manage their functional areas.

Of course, for professional auditors, the chapters on Internal Audit Fraud Detection and Prevention (8), Rules and Procedures for Internal Auditors Worldwide (10), and Continuous Assurance Auditing Future Directions (11) round out this comprehensive book. As a non-practitioner I found it to be clearly written and, in many respects, enlightening. The breadth of topics and the depth into which they are delved is impressive. ... Read more


6. Brink's Modern Internal Auditing
by Robert R.Moeller
list price: $140.00
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Asin: 0471677884
Catlog: Book (2005-01-28)
Publisher: John Wiley & Sons
Sales Rank: 1121516
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Book Description

Brinks Modern Internal Auditing, Sixth Edition is the updated edition of the respected reference in internal auditing addressing the increasingly important role internal auditors are playing in corporate America. ... Read more


7. The King's English: Adventures Of An Independent Bookseller
by BETSY BURTON
list price: $24.95
our price: $16.47
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Asin: 1586856871
Catlog: Book (2005-03-21)
Publisher: Gibbs Smith Publishers
Sales Rank: 9964
Average Customer Review: 5.0 out of 5 stars
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Book Description

Betsy Burton, owner of The King's English bookstore in Salt Lake City, has been a bookseller for nearly thirty years, and a passionate book lover all her life. ... Read more

Reviews (2)

5-0 out of 5 stars INSIGHTFUL BOOK LISTS AND MUCH MORE
Betsy Burton's bookstore in Salt Lake is one of those places you'd like to just hole up in for a week, drinking in the atmosphere while devouring a few dozen books.I've never met anyone so knowledgeable about books.What a delight that she has now shared her adventures and challenges as an independent book seller in a readable and delightful book of her own.Her book lists alone make the book a great value. The next best thing to knowing Betsy and her bookstore is to delve into the pages of this charming volume.

5-0 out of 5 stars Delightful look at owning a bookstore.
If you ever dreamed of owning a bookstore, this wonderful book is athoughtful look inside the business.Betsy opened the King'sEnglish in 1977 and this is a history of what we all hope will be the first 25 years of the store.If you've never been to the store, it is exactly what you dream a bookstore will be.All the books you want to read, knowledgable booksellers who have actually read the books and can recommend others.Betsy and her store is the reason I love books.She learned my tastes and expanded my horizons (which were then mostly true crime ack!)

The book is often witty, sometimes profound and always delightful.It's not only about the store but the state of bookselling in America and all the many authors who have signed books at the store.But perhaps the best thing is the dozens of lists of favorite books by category collected from independent booksellers all around the country.

Bravo for a brave touching story. ... Read more


8. Wiley CPA Examination Review 2005, Auditing and Attestation (Wiley Cpa Examination Review Auditing)
by Patrick R.Delaney, O. RayWhittington
list price: $51.95
our price: $51.95
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Asin: 0471668435
Catlog: Book (2004-11-19)
Publisher: Wiley
Sales Rank: 210184
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Book Description

Completely revised for the new computerized CPA exam—all the information you need to master!

  • The most effective system available to prepare for the CPA exam—proven for over thirty years
  • Timely—up-to-the-minute coverage for the computerized exam. Contains all current AICPA content requirements in business environment and concepts
  • Unique modular format—helps you zero in on areas that need work, organize your study program, and concentrate your efforts
  • Comprehensive questions—over 3,700 multiple-choice questions and their solutions in the four volumes. Covers the new simulation-style problems. Includes over 90 simulations—almost three times more examples than any other competitor
  • Complete sample exam in business environment and concepts
  • Guidelines, pointers, and tips—show you how to build knowledge in a logical and reinforcing way

Wiley CPA Examination Review 2005 arms test-takers with detailed outlines, study guidelines, and skill-building problems to help candidates identify, focus on, and master the specific topics that need the most work.

Other titles in the WILEY CPA EXAMINATION REVIEW 2005 FOUR-VOLUME SET:

  • Business Environment and Concepts
  • Financial Accounting and Reporting
  • Regulation

See inside for the entire array of Wiley CPA Examination Review Products!

The computer-based CPA exam is here! Are you ready?

The Wiley CPA Examination Review 2005 books are revised and updated for the new computerized exam, containing AICPA sample test questions released as recently as March 2004. To help candidates prepare for the new exam format, this edition includes a substantial number of the new simulation-type questions. Passing the CPA exam upon your first attempt is possible! We'd like to help. ... Read more


9. Managing the Audit Function : A Corporate Audit Department Procedures Guide
by Michael P.Cangemi, TommieSingleton
list price: $59.00
our price: $51.92
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Asin: 0471281190
Catlog: Book (2003-04-04)
Publisher: Wiley
Sales Rank: 213719
Average Customer Review: 5 out of 5 stars
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Book Description

As auditing shifts from an outsourced function to a cornerstone of internal control, audit directors need an updated manual that reflects the radical changes the internal audit profession recently experienced in order to establish efficient processes for conducting successful audits. Managing the Audit Function, Third Edition, provides a blueprint for the creation of an effective procedures manual for an internal audit department.

A new chapter defines internal control, risk assessment, control strategies, and malicious activities. This subject should be studied and understood not only by internal auditors but by all managers and board members as well. The recent developments with accounting irregularities demonstrated a clear need for an education on the complex subject of internal control.

By implementing the methods recommended in Cangemi and Singleton’s authoritative guide, auditors can play an integral role in improving overall corporate performance. Among other services, the Third Edition:

  • Provides a discussion of what world-class audit departments are doing with Baldridge criteria, balanced scorecard, and other continuous improvement techniques
  • Contains unique matrices that describe each component of the audit function in detail, from administration to performance to reporting
  • Includes standards for information systems auditing
  • Offers a discussion of quality assurance and marketing
  • Delivers a new section on the internal control system, which includes models, tools, and techniques, that should be read by all senior management and board members

By following the manual, auditors can ensure that they are following the guidelines for internal control that both the Foreign Corrupt Services Act and the Committee of Sponsoring Organizations (COSO) require. The authors also present a sample procedures manual on an available Web site:
www.wiley.com/go/audit manual.

Each page of the manual has a heading consisting of a generic company name, title of the manual (Corporate Audit Department Procedures Manual, if appropriate), section number, revision number, and the date of the revision. The authors have written much of the text this way as a boilerplate that can be used to easily create a unique, modifiable, dynamic manual. In this shifting accounting landscape, effective auditing procedures are absolutely essential to appropriate internal control. Managing the Audit Function, Third Edition provides internal auditors the reliable resource they need.

Praise for Managing the Audit Function

"The corporate governance issues, accounting irregularities, and legislative actions that have taken place over the past two years have elevated the role and importance of the internal audit function. Managing the Audit Function provides a valuable guide and reference tool for those charged with either executing or overseeing this function."
–– Daniel S. Kaplan, Business Risk Services Partner
Ernst & Young LLP

"It was refreshing to read Internal Audit literature with the appropriate focus on information systems and information systems auditing, since computer systems play such a key role in the processing of accounting transactions and the performance of business operations in today’s business environment."
–– William J. Powers, Partner, National Director
Information Systems Assurance Services
BDO Seidman, LLP

"Cangemi and Singleton have created a knowledge management tool for the creation of quality audit manuals and functions. Managing the Audit Function is an important book for all audit managers, and with the addition of new and updated material, including information on the implications and requirements of the Sarbanes-Oxley Act, it provides the information to keep pace with changing conditions affecting the audit function."
–– Robert S. Roussey, Professor of Accounting
Leventhal School of Accounting, University of Southern California
International President, Information Systems Audit and Control Association

" This is basically a procedures manual for an internal auditing department that has been prepared by two of the world’s most knowledgeable IT auditors. The book is a handy tool because examples are given throughout of relevant audit documents, such as audit reports, responses to reports, responses to delinquent responses, matrices, checklists, and flowcharts. Every audit department should have this book as a reference manual."
–– Dale L. Flesher, PhD, CPA, CMA, CIA, CFE, CGFM
Professor of Accountancy and Associate Dean
University of Mississippi ... Read more

Reviews (2)

5-0 out of 5 stars Invaluable Resource for Internal Audit Administrators
A very well organized and highly useful publication for audit executives responsible for administrtion of internal audit departments. It is especially beneficial and relevant to organziations with newly established internal audit functions. As the chief auditor of a newly formed group at a major footwear and apparel company, I have relied on this book almost daily to provide knowledge, guidance and direction. It has, and continues to be, invaluable in the development and growth of my organization's internal audit department and has facilitated my focusing on doing things right the "first time." A truly value-added publication!!

5-0 out of 5 stars A Must Have . . .
This publication is perhaps the most useful, well organized and valuable resource I have ever come across in the area of Internal Audit Department Administration. As the Director of Internal Audit of a newly formed Audit group at a major footwear and apparel company, not a day passes where I do not refer to this book for knowledge and guidance. It has provided me invaluable insight into administering a department and on focusing on doing things right "the first time." It is a must have resource for any department, new or old, that wants to build itself into a world-class function. I recommend this to every Internal Audit organization. ... Read more


10. The Controller's Function : The Work of the Managerial Accountant
by Janice M.Roehl-Anderson, Steven M.Bragg
list price: $60.00
our price: $55.89
(price subject to change: see help)
Asin: 0471683302
Catlog: Book (2004-11-19)
Publisher: John Wiley & Sons
Sales Rank: 202388
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Book Description

Take control and keep your company competitive. The controller's role in corporate America has become increasingly crucial and exceedingly complex. So how can new and established professionals enhance their performance and sustain their company's competitive advantage? With The Controller's Function, Third Edition.

From describing essential competencies—cash management, budgeting, fraud prevention and establishing codes for corporate ethical behavior—to detailing the more sophisticated skills like activity-based and target costing, disaster recovery planning, and outsourcing, The Controller's Function expertly balances both the technical and managerial sides of the job.

You'll quickly access information on how to:

  • Use electronic spreadsheets for financial analysis
  • Successfully implement a shared service center
  • Enhance performance through online inventory systems, quick closing procedures
  • Selecting adequate accounting software
  • Avoid insurance pitfalls through proper planning

Order your copy today! ... Read more


11. Auditing : Concepts for a Changing Environment
by Larry E. Rittenberg, Bradley J. Schwieger
list price: $132.95
our price: $132.95
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Asin: 0324223102
Catlog: Book (2004-08-12)
Publisher: South-Western College Pub
Sales Rank: 236989
Average Customer Review: 2.67 out of 5 stars
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Book Description

The Fifth Edition presents current issues and adapts auditing approaches to business and economic complexities, focusing on the analysis of business risk and identifying fraud in the new auditing environment. Due to recent accounting, governance, and auditing scandals, and the overhaul of the regulatory environment in auditing, Rittenberg Fifth Edition contains the most comprehensive and up-to-date look at audit regulation, concepts, and practices while also adapting traditional techniques and procedures to a technological, systems-oriented environment. ACL audit software is provided with every new copy, and its use is integrated into text and end-of-chapter problems. An ACL Case Appendix provides practice in audit techniques. Audit case modules using Biltrite Bicycles, Inc., are tied to related chapters. ... Read more

Reviews (3)

5-0 out of 5 stars A Bargain at Thrice the Price
As a connoiseur of auditing texts, I found Rittenberg and Schweiger's work to be pure genius. The authors' use of real-world examples and well-placed and helpful exhibits, interspersed with the occasional comfortable aside, make this a work not to be missed. Well done, Dr. Rittenberg. Well done, Dr. Schweiger. Well done, indeed.

1-0 out of 5 stars Poor Excuse for a Book
Auditing: Concepts for a Changing Environment, is not only poorly written but it lacks in-depth, real life situations which makes up the auditing profession. Not only are the chapter questions mediocre at best, but after the first five chapters everything else is a review. I would advice no one to buy this book, not even the biggest accounting nerds.

2-0 out of 5 stars more complicated then neccessary
I read this book as well as was a student of Larry Rittenburg at the UW-Madison. If his teaching were not as solid his book would seem confusing and uninformitive to any other reader. This book seems to have been hurried to the market to compete with his fellow professors. I would recommend a more straight forward and interesting text one that better represents the Audit practice. ... Read more


12. Core Concepts of Information Technology Auditing
by James E.Hunton, Stephanie M.Bryant, Nancy A.Bagranoff
list price: $57.95
our price: $57.95
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Asin: 0471222933
Catlog: Book (2003-07-11)
Publisher: Wiley
Sales Rank: 51885
Average Customer Review: 4.5 out of 5 stars
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Book Description

Offering concise, readable coverage of information technology auditing, this new book helps readers understand the impact of information and communication technologies on organizations and accountants, and shows how to apply IT-auditing techniques using computer-assisted auditing tools. The book also explores security issues, legal and ethical issues, and more.
* Describes the use of computer assisted audit techniques and computer fraud auditing
* Explains IT audit in the context of the CobiT(r) framework.
* Accompanied by a CD with ACL software, and an appendix contains an audit case requiring its usage. There is also and appendix of IT audit terminology and definitions.
... Read more

Reviews (2)

5-0 out of 5 stars Apt title - excellent intro
Although this is a college-level text, it can be effectively used by newly minted IT auditors to quickly learn the key knowledge and skill factors needed to function within their roles.

I like and highly recommend this book because of the emphasis on CObIT (Control Objectives for IT), which is the basis for auditing per the IT Governance Institute, which is, in turn under the aegis of Information Systems Audit and Control Association.

As stated by a previous reviewer, this book is wide in scope. The first three chapters cover the basics in clear prose and sufficient detail to give both students and on-the-job new practitioners all of the information needed to orient themselves in the role of an IT auditor. The emphasis on risk management in different domains is another strong point. The chapters covering risks associated with network and telecommunications, e-business systems, and system deployments are both technically accurate and portray realistic scenarios. Chapters 9 (Conducting the IT Audit), and 10 (Fraud and Forensic Auditing) round out the topic areas, leaving no gaps in the knowledge required to be an IT auditor.

The accompanying CD ROM has a software application to be used in conjunction with Appendix B case study. I did not work the case study, nor did I thoroughly exercise the application, so will refrain from making judgments about the usability or value of the application. The case study, though, was well put together and realistic, making it an ideal adjunct for class exercises, as well as working practicing auditors through real world scenarios.

For those new to IT Auditing in general and CObIT in particular I recommend visiting the following two sites: IT Governance Institute, ASIN B0001F8V14, and Information Systems Audit and Control Association, ASIN B00006BW74. You can paste the ASIN numbers in the Search box, select All Products and click the GO button to reach these sites. Once there you can explore additional material that will augment this book, as well as copies of CObIT, and an 84-page document titled 'IT Control Objectives for Sarbanes-Oxley', which is one of the hottest contemporary topics in IT auditing.

4-0 out of 5 stars Up to date, encompassing textbook on IT auditing
This is an up to date and good textbook on IT auditing. It begins with an overview of IT audit, legal and ethical issues, risks and controls and ends with a chapter on fraud and forensic accounting. What makes this book especially suited for classroom or self-study is the inclusion of discussion questions, exercises, notes and recommended reading lists at the end of every chapter.

The authors cover a wide field but on the same time manage to touch upon all important topics. COBIT, ISACA standards and guidelines are heavily used and referenced throughout the book, providing a good link between study and practice and perhaps making the book one of the preparation resources for the Certified Information Systems Auditor (CISA) examination. The book also includes a CD with ACL software and a sample auditing engagement, which may be useful in some cases, although it does cover only a fraction of knowledge presented in the book.

Overall, this book indeed teaches the core concepts of IT/IS auditing. This book exists in two identical versions: one is for the North American market, another is for all other countries, although the coverage is mostly limited to US and Canadian regulations and practices.

Review by Edgar Danielyan, CISSP, 4 May 2004. ... Read more


13. Essentials of Auditing and Assurance Services: An Integrated Approach
by Alvin A. Arens, Randal J. Elder, Mark S. Beasley, Al Arens, Randal J. Elders
list price: $133.00
our price: $133.00
(price subject to change: see help)
Asin: 0130463035
Catlog: Book (2002-07-12)
Publisher: Prentice Hall
Sales Rank: 444681
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14. Business Process Mapping: Improving Customer Satisfaction
by J. MikeJacka, Paulette J.Keller
list price: $49.95
our price: $33.97
(price subject to change: see help)
Asin: 0471079774
Catlog: Book (2001-12-21)
Publisher: Wiley
Sales Rank: 33070
Average Customer Review: 3.67 out of 5 stars
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Book Description

Praise for Business Process Mapping

"A delight! The holistic approach transforms flowcharting into a powerful, customer- focused tool for business improvement. The running analog to a movie storyboard enlivens what could be a dry subject and, more important, it teaches the attitude and thought process of a skilled user.A must-read for the entire audit staff."
–– James Roth, AuditTrends

"The authors cleverly use movie making and other examples to which the reader can readily relate to bring to life the important business subject of Process Mapping. The reader has fun and can better understand the concepts, techniques, uses, and holistic qualities of Process Mapping. This book represents a breakthrough in the approach to a must-know business area. In its zestful presentation, Business Process Mapping: Improving Customer Satisfaction assures us that we’re not in the Kansas-of-another-dull-business-book anymore!"
––Michael R. Plumly, Director of Internal Audit, ABB Inc.

"Without a full and complete understanding of organizational processes, growth and transformation don’t happen. Jacka and Keller demystify Process Mapping through a storyboarding system that is powerful and elegant. ‘Seeing’ the organizational story enables employees to grasp the whole picture, how all the parts are integrated, and what needs to be changed. Analogies to popular movies help to make the concept instantly accessible. Drawing on their unique experience and expertise in the area of business Process Mapping, the authors offer a strategy with the potential to revolutionize!"
––Anne Graham, PhD
former Editor in Chief, Internal Audit magazine
and current Managing Director of Educational and
Member Services, AACSB International

"Jacka and Keller have found a way to bring to life two critical components of auditing–– communication and comprehension. The book enables the Process Mapping facilitator to provide a delivery mechanism that reaches the heart of a customer-focused consulting approach. Throughout the discussion on Process Mapping, the reader is able to visualize practical applications with ease. This approach addresses the ever-evading theme in corporate environments–– segmentation.Jacka and Keller demonstrate how effective Process Mapping can be in teaching entire units of an organization how their job function impacts the product or service being manufactured. Even the participants gain critical knowledge and come to better understand the true value of their job."
–– Mark Brinkley, Assistant Director of Internal Audit
American Century Investments ... Read more

Reviews (3)

4-0 out of 5 stars IT WORKS!
We, Optimal CAE, Inc., have used this process for the last few years and it works GREAT! Ignore the previous feedback! The interview approach, if done correctly, allows you a behind the scenes look at what is really happening. Currently, we process map ALL of the Ford Motor Company assembly and stamping plants and this method has helped us identify disconnects even in organizations of this size.

Chad Mockerman...

2-0 out of 5 stars CAUTION: SERIOUS FLAWS IN THIS APPROACH TO PROCESS MAPPING
I have never written a review in my life, but for this book, I will make an exception.

I am a consultant. Most of my firm's (SAI Consulting, LLC) work is focused on the design, documentation, and management of processes, as they relate to improving our clients' operating and financial performance. We are experts at process mapping and the proper use of process mapping in a broad range of strategic and improvement initiatives.

In fairness, there are some good points to this book, but there are also some serious flaws in the approach to process mapping it recommends:

1. The use of individual, isolated interviews to develop an understanding of the current state of the process is a very bad idea, particularly on large, cross-functional processes. The interviewer will chase his tail listening to different versions of the same process. The best approach is a cross-functional team. We have found that teams do a much better job of exposing the real process, and they produce much greater insight and reality into the process.

2. Likewise, the use of the interviewer to analyze the current state of the process and either redesign the process or design a new process is a very bad idea. People will not settle for a method that limits their input to the current state - they want to have a say in the redesign or new design. The authors say the experts 'are the people who perform the work', but they don't let those experts provide the solution?

3. The vertical design of the process maps is not as useful or practical as a horizontal cross-functional flowchart. There are plenty of reasons to choose horizontal over vertical, but - if for no other reason - processes need to be depicted horizontally in order to break away from the functional mindset of most organizations.

3. The treatment of operating measures is almost useless.

4. The book explains the use of 'drill down' maps to expose increasing levels of process detail. These are very difficult to create and maintain without software specifically designed to automate the drill-down structure. Yet, there is no mention of the use of IDEF0 software that would make the production and maintenance of these process models a snap.

My recommendation: Buy the book if you don't know much about process mapping, but don't stop there. If anyone reading this review has questions, I would be glad to discuss them.

Fletcher L. Groves, III
Vice President
SAI Consulting, LLC

PO Box 1755
Ponte Vedra Beach, FL
32004-1755

(904) 273-9840

E-mail: flgroves@saiconsulting.com

5-0 out of 5 stars Provides step by step guidance
I have been looking for an effective analytical tool that would help me make get a good understanding of my company's business processes. This book hit the mark by providing me with step by step guidance. Especially helpful was the expense payment process example as well as the hints it provides on what to avoid while performing a process mapping. Overall it was worth the money. ... Read more


15. Montgomery's Auditing, 12E
by Vincent M.O'Reilly, Patrick J.McDonnell, Barry N.Winograd, James S.Gerson, Henry R.Jaenicke
list price: $225.00
our price: $225.00
(price subject to change: see help)
Asin: 0471140635
Catlog: Book (1998-04-17)
Publisher: Wiley
Sales Rank: 302872
Average Customer Review: 5 out of 5 stars
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Book Description

This book is the most consulted source among audit professionals. It helps auditors develop more efficient audit plans, greater control over audit risk, effective audit tests, and sound audit reports. It offers practice-tested guidance for every aspect of auditing, from standards and responsibilities, risk, and engagement strategy, through internal control, auditing specific cycles and accounts, and auditing reporting. In addition, detailed guidelines show the entire audit process and provide comprehensive auditing strategies and methods. ... Read more

Reviews (1)

5-0 out of 5 stars An excellent resource for the audit professional!
This book is a classic "hands on" audit reference; written with the same "how to" style as "Operational Profitability". I highly recommend this book. ... Read more


16. Principles of Auditing and Other Assurance Services w/ Enron Powerweb
by RayWhittington, KurtPany, Ray Whittington, Kurt Pany
list price: $130.93
our price: $130.93
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Asin: 0072829648
Catlog: Book (2002-04-10)
Publisher: McGraw-Hill/Irwin
Sales Rank: 638324
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Book Description

Principles of Auditing remains the #1 Principles of Auditing text using the balance sheet approach. Whittington/Pany presents concepts clearly and proactively monitors changes in auditing, making the relationship between accounting and auditing truly understandable. The 13th edition maintains the organization and balance sheet orientation, while adding and enhancing the timely topics of Attestation, Assurance Services, Fraud, Electronic Commerce, and the latest auditing standards to meet the needs of the current marketplace. ... Read more


17. Auditing Cases: An Active Learning Approach (2nd Edition)
by Mark S. Beasley, Frank A. Buckless, Steven M. Glover, Douglas F. Prawitt
list price: $47.00
our price: $47.00
(price subject to change: see help)
Asin: 0130674842
Catlog: Book (2002-08-14)
Publisher: Prentice Hall
Sales Rank: 193629
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Book Description

Unlike other available auditing case books, this volume focuses on the development of higher-order skills—such as critical thinking, communication, and interpersonal relations—and provides learners with hands-on exposure to realistic cases involving all aspects of an audit process.The book offers a collection of 36 auditing cases that address most major activities performed during the conduct of an audit—from client acceptance to issuance of an audit report. Cases involving actual frauds and real companies peak readers' interest and motivation for auditing and helps them develop an awareness of fraud reality. Cases involving the performance of audit procedures and examination of audit evidence give readers the opportunity to obtain “hands-on” experience with tasks performed by auditors—deepening their understanding of auditing. Cases involving information technology, assurance services, and other value-added opportunities expose readers to the changing environment of auditing and the new opportunities available.For accounting professionals thinking about taking the CPA exam, clients hiring accounting firms to conduct an internal audit, and new hires in the field of accounting. ... Read more


18. Auditing: Assurance and Risk
by W. Robert Knechel, Rochelle Kronzek
list price: $110.95
our price: $110.95
(price subject to change: see help)
Asin: 0324022131
Catlog: Book (2000-07-11)
Publisher: South-Western College Pub
Sales Rank: 170269
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Book Description

Auditing: Assurance and Risk will influence the way that the next generation of professionals think about their responsibilities and abilities.Knechel's text is not limited to reciting current practice. The unique set of topics and structure of this book will strike an effective balance among the "why it is so" of auditing theory, the "how it is done" of current auditing practice, and the "what's next" of the profession's future. ... Read more


19. Detail Process Charting : Speaking the Language of Process
by Ben B.Graham
list price: $65.00
our price: $45.50
(price subject to change: see help)
Asin: 0471653942
Catlog: Book (2004-07-23)
Publisher: John Wiley & Sons
Sales Rank: 402653
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Book Description

Praise for Detail Process Charting

"A must-read for any competitive organization, Detail Process Charting: Speaking the Language of Process provides a comprehensive, yet clear, explanation of how to utilize one of the most powerful tools available to improve work processes. [Graham] has successfully integrated the history, success stories, and wisdom of those in the field who have applied this time-tested tool."
–Jim Denyes, Training Manager
Naval Occupational Safety and Health, and Environmental Training Center
Author, Work Smarter, Not Harder

"This book will be a valuable resource for all those interested in work simplification and its implementation. Excellent answers to the ‘who,’ ‘what,’ ‘when,’ ‘how,’ and ‘why’ of work simplification are provided in an understandable and very useful level of detail. Graham has obviously ‘been there, done that.’ "
–John A. Roberts III, Adjunct Professor
School of Business Administration, University of Dayton

"The keys to this approach . . . are the involvement of the workers and the simplicity of the charting approach. Even those participants who have never seen a process chart can almost instantly see how the process works, their role in it, and how it can be improved. This level of involvement means continuous buy-in, which significantly improves the chances of success. The emphasis on the document as the key process element and the ability to diagram the document to flow easily, rapidly, and clearly set this approach apart from all the others."
–Fredric D. Heilbronner, Director of Systems Consulting, eForms
Digital Consulting & Software Services, Inc.

"Much has been written about charting and business systems analysis, but I have not seen anything as comprehensive and clear as Ben Graham’s book. Writing in simple, easy-to-follow language with plentiful illustrations and practical examples, this book takes the reader through the full spectrum of the charting process from initial analysis to managing charting libraries. This book is a must-have for all process improvement analysts and managers wanting to improve their organizational efficiency."
–Robert Barnett, Managing Director
Robert Barnett and Associates Pty. Ltd. ... Read more


20. Contemporary Auditing: Real Issues and Cases
by Michael C. (Chris) Knapp
list price: $58.95
(price subject to change: see help)
Asin: 0324048610
Catlog: Book (2000-03-15)
Publisher: South-Western Educational Publishing
Sales Rank: 464402
Average Customer Review: 5.0 out of 5 stars
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Book Description

Knapp's market-leading auditing casebook stresses the "people" aspect of independent audits. The purpose of this casebook is to allow readers to learn from cases based on problem audits. Readers are also acquainted with the work environment of auditors. ... Read more

Reviews (2)

5-0 out of 5 stars Questions concerning book
Do the case studies have questions and answers for students to look at?

5-0 out of 5 stars Excellent Presentation of an Array of Stinking Cases
I can't say anything more about this book.The author's presentation skills and overall arrangements are marvelous.It's not only informativeto read it, but extremely fun! Though my firm specializes in securities,internal control, and compliance areas, I still regularly raise thoseissues highlighted in this book to my colleagues over email or duringconference.We all benefit from it a lot. ... Read more


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