Amazon.com

Disciplines like strategy, leadership development, and innovation are the sexier aspects of being at the helm of a successful business; actually getting things done never seems quite as glamorous. But as Larry Bossidy and Ram Charan demonstrate in Execution, the ultimate difference between a company and its competitor is, in fact, the ability to execute.

Execution is "the missing link between aspirations and results," and as such, making it happen is the business leader's most important job. While failure in today's business environment is often attributed to other causes, Bossidy and Charan argue that the biggest obstacle to success is the absence of execution. They point out that without execution, breakthrough thinking on managing change breaks down, and they emphasize the fact that execution is a discipline to learn, not merely the tactical side of business. Supporting this with stories of the "execution difference" being won (EDS) and lost (Xerox and Lucent), the authors describe the building blocks--leaders with the right behaviors, a culture that rewards execution, and a reliable system for having the right people in the right jobs--that need to be in place to manage the three core business processes of people, strategy, and operations. Both Bossidy, CEO of Honeywell International, Inc., and Charan, advisor to corporate executives and author of such books as What the CEO Wants You to Know and Boards That Work, present experience-tested insight into how the smooth linking of these three processes can differentiate one company from the rest. Developing the discipline of execution isn't made out to be simple, nor is this book a quick, easy read. Bossidy and Charan do, however, offer good advice on a neglected topic, making Execution a smart business leader's guide to enacting success rather than permitting demise. --S. Ketchum ... Read more

Reviews (126)

Execute optimally!
This book describe a necessary leadership behavior in the Execution paradigm -- Insist on realism. As thinking is the basis of action, this concept requires more exploration and explanation. Prior to the introduction of Optimal Thinking into the corporate world, the pervasive motto was Think Positive. Optimism promotes persistence, but it is a poor strategy when the cost of failure or probability of failure are high. With the current integration of Optimal Thinking into leading corporations, the transformation from AnyCorp (consisting of any thinkers) to Opticorp (consisting of Optimal Thinkers) empowers the corporate culture to practice optimal realism. Optimal Thinkers accept what is out of their control, and optimize what is within their control. Using Optimal Thinking to ask questions like, What is within my/our control here? What are my/our options here? What is the worst event scenario? What is our optimal contingency plan? What is in our best interest? What is our highest priority? What are the best actions we can take to achieve it? What is the best thing you/we can do under the circumstances? empowers us to set clear priorities, and take the most constructive actions to follow through -- essential for optimal leadership and optimized execution. Execution-driven leaders who thrive on accountability and reward performance, must select the right people for the right jobs. This is achieved with Optimal Thinking. Read these two books, get your key people to read them too, and you will OPTIMIZE productivity.

Leadership for the real world
Reading "Execution" and pondering its theses is a lot like listening to your mother telling you to eat your broccoli: There are other things you'd rather have, but in your heart you know it's the right thing. Much of "Execution" is plain old common sense; to move a business forward, everyone from the CEO downward needs to work to make things happen.

A refreshing departure from the fuzzy style of most leadership books, "Execution" is invaluable for up-and-coming business leaders of all stripes, though its focus is primarily senior management in very large organizations. Some readers will find that Bossidy and Charan spend a lot of time re-stating the obvious. For every "ah-ha!" moment this book presents, there are at least two "well, duh!" moments. But in light of many of the problems facing businesses today, the obvious bears repeating.

Others will find that "Execution" barely scratces the surface of a highly complex series of topics, and will want a greater diversity of business cases. Much time is spent fawning over Jack Welch at the expense of other, equally deserving business leaders. To that end, a sequel or a companion workbook would be helpful. But for getting managers thinking about their jobs in a new and beneficial light, "Execution" accomplishies its goal admirably. Much like broccoli!

The book that Jack should have written.
This is perhaps one of the best business books I have ever read. Unlike many books which use extensive academia and complex formulas which rarely see the light of day or work well outside of a controlled environment, this book is simple. That said this simplicity can be a bit deceiving. When I worked for GE, as did Bossidy and Jack Welch, the concepts which turned that business into a global leader in industry were remarkably simple. It wasn't the simplicity of the ideas, but rather the ability to get a hundred thousand people executing flawlessly on them that makes the difference.

In the book Bossidy describes how he personally would ensure execution occurs within his businesses. Start with the right people. Too many times we assume people are merely interchangeable cogs, but great business leaders who get results know differently. Chapter 5 discusses the responsibility and focus required to ensure the right people are in the right jobs. Even as a CEO he spent up to 40% of his time on developing and hiring the right people.

Another interesting aspect is the ability to speak directly and level set expectations and have a firm grasp on reality, regardless of how painful that reality may be at the time. Throughout the book is example after example that illustrates the value of direct conversation and clear feedback and communication. As you read the book, look for not only the content of what is discussed, but how it is discussed. Nearly always the method is to truly listen and engage people in a dialog which will set expectations, and ensure misunderstandings or mixed messages are limited. This allows people to focus on what needs to be done instead of being distracted with politics and other non value added issues.

While some may see the content as too simplistic, those same people are usually unable to deliver results in the same manner as Bossidy did at GE, or Honeywell. The value of this book is both in content and style.

The book itself is never dry, is easy to read, flows smoothly in conversational format, and is highly engaging. Highly recommended to anyone in a business situation who wants to improve execution and results.

Standard business consulting verbiage
I was hoping that this was a down-to-earth book with interesting and useful ideas like Built to Last or No Excuses Management. Alas, it's just a standard, boring, fluffy business book filled with many more words that are called for. It might be worth reading if you're stuck on an airplane with it.

A must for serious business officers
The principles of the book helped us move our stock from $1 to $6 in 2 years. I not only like the book, I now use it as a tool for my consulting business. It helps focusing on the essential and provides a template for structuring a business for success. I believe that it can be adapted to any venture.

I recommend it because of its simplicity and connection to reality. If you have managed operations, you will appreciate this down-to-earth layout of how to steadily drive your business or evaluate another business. Use that approach and you are above 99% of the business crowd out there. I am grateful. ... Read more

Book Description

How did you feel after your last interaction with another person? Did that person-your spouse, best friend, coworker, or even a stranger -fill your bucket" by making you feel more positive? Or did that person "dip from your bucket," leaving you more negative than before? The number one New York Times and number one Business Week bestseller, How Full Is Your Bucket? reveals how even the briefest interactions affect your relationships, productivity, health, and longevity. Organized around a simple metaphor of a dipper and a bucket, and grounded in 50 years of research, this book will show you how to greatly increase the positive moments in your work and your life-while reducing the negative. Filled with discoveries, powerful strategies, and engaging stories, How Full Is Your Bucket? is sure to inspire lasting changes and has all the makings of a timeless classic. ... Read more

Amazon.com

This grandfather of all people-skills books was first published in 1937. It was an overnight hit, eventually selling 15 million copies. How to Win Friends and Influence People is just as useful today as it was when it was first published, because Dale Carnegie had an understanding of human nature that will never be outdated. Financial success, Carnegie believed, is due 15 percent to professional knowledge and 85 percent to "the ability to express ideas, to assume leadership, and to arouse enthusiasm among people." He teaches these skills through underlying principles of dealing with people so that they feel important and appreciated. He also emphasizes fundamental techniques for handling people without making them feel manipulated. Carnegie says you can make someone want to do what you want them to by seeing the situation from the other person's point of view and "arousing in the other person an eager want." You learn how to make people like you, win people over to your way of thinking, and change people without causing offense or arousing resentment. For instance, "let the other person feel that the idea is his or hers," and "talk about your own mistakes before criticizing the other person." Carnegie illustrates his points with anecdotes of historical figures, leaders of the business world, and everyday folks. --Joan Price ... Read more

Reviews (332)

principles stand the test of time
First published in 1937, this book is the result of 15 years of Dale Carnegie's research in human relations. When learned and applied, these 30 timeless principles will help you become more likable and influential in others' lives.

Millions of copies of this book have sold because the principles are basic and proven. Sure, some of the language is dated. Many of the characters and companies mentioned in these pages are no longer household names. Look beyond those quirks and you will find some of the most memorable and applicable people skills material ever produced.

With simple presentation and vivid examples, Carnegie deftly walks us through Fundamental Techniques in Handling People, Six Ways to Make People Like You, How to Win People to Your Way of Thinking, and How to Change People Without Giving Offense or Arousing Resentment.

When material is this old and this good, it could sometimes be considered trite and nothing more than common knowledge. Don't fall into that trap. Until its principles become common practice in our lives, this book is just as necessary and effective today as it was more than six decades ago.

Larry Hehn, author of Get the Prize: Nine Keys for a Life of Victory

The very best in self-help books!
What can't I say about this book?! I first read How to Win Friends and Influence People five years ago. I have made it practice to read it at least once a year now in the hopes that some day I may actually assimilate the incredible wealth of material included in the pages. Listen, there are a ton of self-help and motivational books out there, but this one isn't like all the rest: it is the forefather to all of them! I have to be honest when I say that this book has had a profound impact on my life and my way of thinking. It is timeless, priceless, and seems to get better with age. I hold no reservation or hesitation in recommending that you not only put one of these on your shelf, but that you read it over, and over, and over again.

Reviewed by: James L. Clark, MBA, MSc., PhD Candidate (Leadership) is a serial entrepreneur, lecturer, and consultant. He is the author of the book Wading Through the Crap: How to Start Living the Successful Life You Have Always Wanted (ISBN 0972697551) that has received rave review.

10 stars for this one!
When it comes to social skills, this book says it all. No need to look any further than this classic. To learn emotional and mental mastery and making the most of any situation, then Optimal Thinking: How To Be Your Best Self is your best choice. To learn how to deal with change, read Who Moved My Cheese. These resources give you all you need to be your best, get along with others and bring out the best from them.

Compelling book on developing social skills
If youwere to buy just 1 book of how to acquire people skills, How To Win Friends and Influence People should be that 1 book. This book is great. Written over 70 years ago, all of the principles still apply. Definitely add this one to your library, but more importantly, use it.

Timeless Advice
His advice is so obvious and so easy, so how come it's so difficult to do yourself and so rarely found in others? Is it cynicism or manipulation? No, it's human nature: Do Unto Others ...

THE FUNDAMENTALS

• "Speak ill of no man and speak all the good you know of everyone."
People react very badly to criticism; don't do it, not to their face nor behind their back ... especially not behind their back.

• Say "Thank You".
Express appreciation. People yearn, yearn to be appreciated.

• Talk about what people want and help them get it.
"Arouse in others an eager want."
Corollary: let others take credit for your ideas; they'll like your ideas a lot more if they believe them to be their own.

WAYS TO MAKE PEOPLE LIKE YOU

• Be happy to see people.
Greet everyone you meet and show an interest in them. Remember the things that are important to them.

• Smile!

• Remembers peoples' names!!
Remember it, use it when talking to them. A person's name sounds beautiful to them.

• Draw people out.
Encourage them to talk about themselves and their interests.

• Actively research the other person's interests.

• Every person you meet feels themselves superior to you in some way.
Strain to find out what that is and recognize their importance. Talk to people about themselves and they will listen to you for hours.

WIN PEOPLE TO YOUR WAY OF THINKING

• Don't argue!
Give in! Agree that the other person is right; often they are and if they aren't, you'll never convince them of it by arguing.

• Don't ever tell a person they're wrong.
They may be but telling them so is always counterproductive. It is difficult for a person to admit to themselves that they are wrong; harder still to admit it to others.

• If you know you're wrong, admit it.
Openly and freely admit whenever you're wrong. And always leave open the possibility that you're wrong even of you think you aren't.

• Friendliness begets friendliness.
Always begin that way. Don't accuse.

• Never neglect a kindness.
Look for ways to do or say something nice.

• Start out by emphasizing areas of agreement.
When a person has said "no" it's hard to get them to change even if they know they're wrong.

• Let the other person do most of the talking.
Listen patiently and don't interrupt. Let your friends be better than you.

• Let people come to your conclusions.
First, tell me what you expect of me; then tell me what I can expect of you. People will generally live up to the commitments they make to you as long as they came up with them on their own.

• Think always in terms of the other person's point of view.
Where they stand depends on where they sit; figure out where they're sitting.

• ¾ of the people you will ever meet are dying for sympathy.
Give it to them and they will love you.

• A soft answer turneth away wrath: but grievous words stir up anger.

• Dramatize your ideas.
"Don't use logic; tell stories." Make your ideas visible, concrete. Bear in mind that people don't know until you show them what you mean.

• Stimulate in others their innate desire to excel (perhaps through a friendly challenge or through competition).

BE A LEADER

• Don't go sailing into difficult interpersonal situations with guns blazing. You'll always get a negative reaction.

• Change "but" into "and".
Be indirect in your criticism. Praise before you condemn.

• Ask questions rather than giving orders.

• Be very careful to help others preserve their dignity.

• People crave recognition: praise the smallest improvement and praise every improvement.

• Treat people as though they had the virtues you wished they possessed.
Give them a reputation to live up to and they will work like crazy to live up to it.

• Praise the good; minimize the bad: encourage.
Make achievement seem possible. Take and encourage little baby steps. Seek out even the most insignificant of successes.

• Napoleon: I could conquer the world if only I had enough ribbon. ... Read more

Book Description

Updated to include new communication technology and its unique issues

For more than 50 years, The Gregg Reference Manual has been recognized as the best style manual for business professionals and students. The basic rules that apply to the most frequent problems are covered as thoroughly as the fine points of the problems that occur less often. The colorful examples and illustrations offer easy-to-follow models to help resolve the difficulties encountered in everyday communications from e-mail messages to formal reports. New features include:

• Up-to-date coverage on dealing with online source material and precautions to observe when citing electronic material
• New searchable index: the website accompanying the book allows the reader immediate access to definitions and information on specific topics
• Updated e-mail rules and expanded plagiarism coverage to meet the needs of changing technology

Reviews (2)

Best guide I've ever seen.
The Gregg Reference Manual has impressed me. I have never seen such a comprehensive manual on the english language and its usage today. I have only owned it for a couple of days, but I know that it will help me immensely as I move into college (even if it was meant for business men).

Simply the best!
The Gregg Reference Manual is the single most useful grammar, usage, and style reference available for business professionals. I have been using it for years as my primary reference tool. The manual is very comprehensive, and the well-organized index makes things easy to find. It is updated frequently to incorporate current technology, which makes it invaluable in today's continually changing environment. The 10th edition was just released, so it is the most up-to-date book of its type around. ... Read more

Book Description

"Most books make promises. This one delivers. These skills have not only helped us to change the culture of our company, but have also generated new techniques for working together in ways that enabled us to win the largest contract in our industry's history."--Dain M. Hancock, President, Lockheed Martin Aeronautics

A powerful, seven-step approach to handling difficult conversations with confidence and skill

"Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? Crucial Conversations offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged situations that can arise in their professional and personal lives. Based on the authors' highly popular DialogueSmart training seminars, the techniques are geared toward getting people to lower their defenses, creating mutual respect and understanding, increasing emotional safety, and encouraging freedom of expression. Among other things, readers also learn about the four main factors that characterize crucial conversations, and they get a powerful six-minute mastery technique that prepares them to work through any highimpact situation with confidence.

Reviews (48)

Outstanding tool that gets results!
As a coach to both individuals and groups, I see the very costly problems in the workplace that result from the important conversations that are not occurring because they are too hard or scary. The cost includes harm to relationships, careers and the bottom line. Both executives and high performance teams have been derailed by not addressing the dead elephants in the room. Crucial Conversations is absolutely the best book on the subject of difficult and critical communication. The book is very well organized, presenting clear steps to create an environment in which the hard conversation can happen. There are so many tools in this book that if it were not so well organized and presented in stages, the reader would be overwhelmed. The authors handle this very well - you can tell there was experience and expertise in adult learning informing the structure of the book. Why my clients and I become so excited about the book is its immediate results. You can start using the concepts and skills before you have finished the book! The foundations of making the environment safe - even for someone you may not like or respect is particularly effective. I have been very pleased with the results I have experienced - as well as my clients. Every leader should have this book on their bookshelf!

A bonus to readers is the continued support from the authors on their website described in the book. There is a wealth of additional information, interactive reviews, assessments and even video vignettes that illustrate the learning points with relevance and humor. For those truly smitten, there are training courses available to assist in obtaining personal mastery or even to teach the material if desired. I recommend this book and Primal Leadership to top-level executives in the federal government and private sector. I, and they, have never been disappointed at the difference it has made. Enjoy!

Crucial Conversations - Crucial Results
I have read Crucial Conversations cover to cover 4 times now. The results in my business and my marriage have been amazing. The book is well written and easy to understand. It teaches step by step skills to help you master the content. Before reading this book, I thought influential people possessed a natural ability to effectively handle conflict. After reading the book, I now realize that there are specific skill sets that anyone can learn (and master) to effectively deal with these "High Stake," "Strong Emotions," and "Opposing Opinion" conversations.

My confidence and productivity has increased in every area of my life (My business has increased by 30%-50% since I read the book the first time) and I am now effectively handling conversations with my wife that once caused constant upset.

I would recommend this book for anyone 1) wanting increased results and 2) willing to have a profound breakthrough in how they communicate. It has made a profound difference for me.

Packed With Knowledge!
Wanna argue? Nope. Then you need Kerry Patterson and his co-writers, who describe techniques for effective negotiation and conflict resolution in the context of important, potentially life-changing conversations. Examples include talking yourself into a promotion, bringing up important information at meetings and working out problems with your spouse. Some tips will sound familiar, such as knowing what you really want and being open to alternatives. However, the book also highlights some themes that are often forgotten in negotiations, such as making it safe for others to express their true feelings and desires. The authors explain how to avoid getting forced into false either-or choices and tell you how to remain alert for unstated alternatives or possibilities. This lively book includes many examples drawn from business and personal relationships. We recommend it in particular to those are new to negotiations and conflict resolution, though it teaches solid skills that any manager - or any marriage partner, for that matter - could benefit from mastering.

Excellent content, illustrated with clear diagrams
I bought this book after I heard Dr. Glickman, the author of Optimal Thinking-How To Be Your Best Self, recommend it during an Optimal Thinking seminar. When I read that Dr. Covey, author of The Seven Habits of Highly Effective People, recommended this book too I knew that this was going to be a life-changing book for me. I was right. This book has given me a formula for handling myself and others correctly during tough interactions. I am embarrassed to admit that I sometimes yelled and degraded people when I did not get what I wanted from them. Now I use optimal thinking to put my best self in charge, start with heart, look for safety problems, make it safe, retrace my path, and take the other steps recommended in this book. The steps are simple and clear. I am not perfect at them yet, and might never be, but I have already come a long way. You can't go wrong with this book, so press the "Buy" button right now, and if you want to optimize your effectiveness in all areas of life, buy the other books I mentioned.

Very basic common sense!
I was lead to believe there would be some ground beaking information in this book but it's really just common sense. I think everyone knows, when they're thinking straight, that just being true to yourself, honest, and respectfull of other people while holding to your point of view is the only way to truly get things done. And this is basically all this book says. ... Read more

Book Description

Over two million copies in print of the classicpersonal wealth parable

Millions have been helped by the famous "Babylonian parables," hailed as the greatest of all inspirational works on thrift,financial planning, and personal wealth. In language as simple as the Bible's, this modern classic shows the way to the road to riches. ... Read more

Reviews (227)

An Old Book with a Fair Amount of Wisdom
I often give this book out as a gift whenever a person younger than me asks for my advice on money. I always present this book to them saying "if you read it and do as it says, it will work magic." It really contains excellent, time tested advice, and would make a good gift for someone in their early 20s who is on their own for the first time, and struggling.

The book is a series of parables about money written in the 1920s by George Clason. They were written as individual essays of a few thousand words, but the theme throughout them is consistent -- save 10% of your money, give 10% away, use 10% to reduce your debt load, and live on the remaining 70%.

The stories in the book are entertaining; they are reminiscent of some of the parables in the Bible, such as the Prodigal Son or the story of the Workers in the Vineyard. I think this is intentional on the part of the author; certainly readers in the 1920s had an appreciation for "old fashioned stories with a moral" that people today seem to have lost. I enjoy the book greatly, though, and any thoughtful person who reads the book should find it interesting, especially if they are trying to get their finances in order.

This knowledge is Golden and Timeless
This book is so beautiful in its simplicity. It provides the quintessential, capitalistic concept that the majority seem to miss- on saving and investing. This book is not the in-depth 21st century read about investing wisely in today's markets, rather it is the all time read to acquiring and investing your wealth. It shows how everyone, even a lowly trashman can one day retire comfortably as long as he learns the "ways of money". It provides the basic concepts and you apply your current scenarios. Every time, without fail, you will come up with one thing: how to build your wealth. This is the TRIED AND TRUE method to increasing your worth. This IS NOT the get rich quick book you might be expecting. This book teaches you how to save, make your money work for you and in general how to be a lord of your wealth (or wise in the ways of money), as opposed to your money ruling you. Timeless and priceless knowledge that every single person not living under totalitarian or communistic rule should know so that they can seek their own financial freedom.

Timeless, simple truths...
This incredible little book was recommended to me for many years because of the texts inspirational qualities, in terms of offering timeless simple truths concerning thrift, financial planning and the value of a good work ethic. The formula offered for financial independence is highly practical and workable. Promoted as success secrets of the ancients, the text is written in parable form, similar to the bible, which gives the entire work a credible quality. I know from personal experience, that with persisitence, a good work ethic and a strong will to succeed; one can achieve a modicum of financial prosperity. Which, by the way, includes enjoying the fruits of one's labours. "Enjoy life while you are here. Do not overstrain or try to save too much...live otherwise according to your income and let not yourself get niggardly and afraid to spend. Life is good and life is rich with things worthwhile and things to enjoy." (20) In other terms, the lesson offered is a practice in moderation, not letting one's behavioural pendulum swing too far either way, but earning well and living well in the mean is a key to achieving a happy life. If you read any 'financial success' book this year, let it be this one.

Simple wisdom but SO powerful
First published in 1927 this is a parable, a story set in ancient Babylon, focusing on the simple ways to set yourself up for financial success. Excellent book.
Lori
www.communecate.biz

A book worth reading over and over
I think that some people underestimate this book due to it's small size. This is NOT a book that you will want to read only once and put away, you will NEED to read this over and over untill the ideas saturate both your conscious and subscious minds and untill the ideas become habits. Then you will achieve some real results. ... Read more

Reviews (14)

Not only Beyond Bullet Points...Beyond PowerPoint too!
Caution!The information presented in this book has applications far beyond PowerPoint.If you read this book you may find yourself inspired to think outside of the "text" box.You may think of innovative ways to use this information to become a better salesperson, a better organizer or a better communicator in general.

At least, that was my experience.

I recently used the principles in Cliff's book to organize the 3-year cirriculum for my company's new corporate university.Using the story template ensured that each course was tied to the strategic goals of the company.I just wish I had discovered his book at the beginning of the project!By the way, my "meta-story" template is posted on Cliff's blog at www.beyondbullets.com.Be sure to check it out!

I've also used the story template as a guideline for writing a letter (to convince a client to see something my way) and to structure a talk I gave in church recently.

I'm even convinced that the principles in this book can be used for non-persuasive presentations (i.e. technical training, informative presentations, etc.) and I plan to prove it.I'm working right now on re-vamping several of my technical training classes using this approach.I've written several of the story templates, and I can already see the improvement!

Order the book!Visit the blog!Get ready to change the way you communicate!

Maybe Not
For those wanting the add FX to their PP presentations - this isn't the book.The PP stuff is 101 level.For those looking for a format for their presentations - this offers one.Will it fit all, or even most, circumstances?Not in my experience of coaching business presentations for 20 + years.

Stop putting your audience to sleep!
I can't count the number of boring bullet point presentations I've sat through in my life. Unfortunately, my audiences probably say the same thing! With the help of Cliff Atkinson's Beyond Bullet Points, hopefully my audiences won't have to endure yet another boring bullet point presentation.

If you are looking for a book to teach you PowerPoint or looking to transform yourself into a PowerPoint "power user" look elsewhere. If you want to learn to develop effective presentations that engage your audience and not put them to sleep, Beyond Bullet Points is a great book.

The book presents Cliff Atkinson's three step approach to presentations: Focus, Clarify and Engage. The method is based on story telling with a few twists to compensate for the complex nature of presentations.

Chapter 1 starts with a fictional presentation which the book will transform from a boring bullet pointed presentation to one that engages the audience.

Chapter 2-3 (focus) guides the reader as Cliff describes the process of writing the script for the new presentation.

Chapter 4-6 (clarify) builds upon the previous chapters as the reader is guided through the process of clarifying the presentation's ideas.

Chapter 7 lays out the groundwork to create an engaging script that will certainly bring life to your presentation.

Appendix A summarizes Richard Mayer's excellent research on multimedia learning.

Appendix B discusses Cliff's excellent tool, Beyond Bullet Points Storyboard Formatter.

While PowerPoint is used as the tool in presenting Cliff's idea of storyboarded presentations, the concept is certainly beneficial to anyone that uses alternate tools.

This book has transformed my business
I am a professional speaker and workshop leader. People have always told me I am good. But now I look at my presentations and think, "I cannot believe I used to present this garbage and people responded." The ideas I got from this book have completely transformed my business.

That may sound like a lofty claim but let me explain. I have never met Cliff Atkinson. Didn't know him from "Boo" before a month or two ago. I saw Cliff's book mentioned on a blog I read and began reading some of his posts. They were very useful and had a lot of great ideas. When this book was released, Cliff made an offer to do a makeover on a few presentations so that he could publically show people the results on his blog and in the discussion forum on his book site. When I saw that, I jumped at the chance.

My sales presentation drives the majority of my revenue. Why wouldn't I? If I could make it better, great. If I didn't like the result, I could always stick with what I had been doing.

Like it? Wow! The transformation has been amazing! You can see for yourself. Go to his blog and you can see my entire makeover process or you can see just a few before and afters in some of Cliff's blog posts. Look for Kim's makeover. I think you will agree the difference is truly amazing.

But it didn't stop there. What Cliff is really teaching is a structure for presenting information. Storytelling is one of the most powerful communication tools out there. I was a good story teller - but my stories weren't tight. They were not concise. The Beyond Bullet Point approach gives my audience exactly what they need to keep them interested and answer their questions - no more, no less. It puts you in their shoes.

I took Cliff's story structure and began to apply it in other areas. I have not only put it to work in other presentations, I tried a little experiment. I wrote one of my sixty second radio spots using Act 1 of Cliff's story structure. It began airing this week and right out of the gate it looks like it may be one of the best pulling ads I have ever run.

But it didn't stop there either. I have been working with an ad agency to develop a positioning statement (some would call it a tag line) and a jingle. We had been going back and forth on the positioning statement. Nothing popped. After I finished the story template I used for the sixty second spot, I sent it over to the creative guy at the ad agency and we instantly knew we had a positioning statement. It came naturally right out of Cliff's story structure.

So that is my story. I have never posted a review on Amazon before. I am an avid reader but I have no time to post reviews. For this book, I made time. I give this book my highest recommendation, which I will also do to readers of my newsletters and blog. I hope it is as powerful for you as it was for me.

This book teaches some essential writing skills!
This book is the most pragmatic book on developing presentations, not just PowerPoint presos. It borrows from the craft of Hollywood that knows how to capture our attention, keep us entertained and influence us in more ways than we realize. The book is based on proven techniques used by the greatest storytellers for centuries and the author has boiled this down into a few principles that are easy to remember and use.

I have already employed the techniques and I see a huge difference; my colleagues say so! Get this book and you will be guided to think a lot more critically about your audience, your message and more importantly your desired outcome. The Word template provided at the author's website is an awesome power tool, once you understand the concepts. ... Read more

Amazon.com

Once again using an astutely written fictional tale to unambiguously but painlessly deliver some hard truths about critical business procedures, Patrick Lencioni targets group behavior in the final entry of his trilogy of corporate fables. And like those preceding it, The Five Dysfunctions of a Team is an entertaining, quick read filled with useful information that will prove easy to digest and implement. This time, Lencioni weaves his lessons around the story of a troubled Silicon Valley firm and its unexpected choice for a new CEO: an old-school manager who had retired from a traditional manufacturing company two years earlier at age 55. Showing exactly how existing personnel failed to function as a unit, and precisely how the new boss worked to reestablish that essential conduct, the book's first part colorfully illustrates the ways that teamwork can elude even the most dedicated individuals--and be restored by an insightful leader. A second part offers details on Lencioni's "five dysfunctions" (absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results), along with a questionnaire for readers to use in evaluating their own teams and specifics to help them understand and overcome these common shortcomings. Like the author's previous books, The Five Temptations of a CEO and Obsessions of an Extraordinary Executive, this is highly recommended. --Howard Rothman ... Read more

Reviews (51)

Help for Dysfunctional Teams
Patrick Lencioni has written an exceptionally interesting fable on optimal team performance. He has prescribed guidelines for team success and applied them in an interesting, easy to read story with a twist. He has defined easy to follow principles that with practice can lead any group or team, large or small to be great.
The book begins with a story of a potentially great company with a dysfunctional executive staff. Even though this company assembled some of the best executives and attracted top tier investors (compared to their closest competitors), the company was on a downslide. Morale was slipping and key employees were leaving. The CEO (and co-founder) was relieved of his title by the board and the search for his successor began.
This company, Decision Tech, was a high profile, two years old company with much at stake. The chairman of the board pushed for hiring Kathryn, an ancient fifty-seven years old by Silicon Valley standards. Employees and the executive staff were stunned with the news of the new hire.
The story develops by weaving Lencioni's team dysfunctions into its web. The fable is enticing and not typical of your "how to produce" guidelines book. The author keeps your interest while at the same time introducing and teaching his methods.
At the end of the story, Mr. Lencioni reviews all levels of team dysfunctions and summarizes and reiterates each. Therefore reinforcing his principles and eliminating confusion.
This is the first book I have read by this author. I found it entertaining, yet very informative. I enjoyed the novel format while receiving important informational steps for success in a team or group.
I would highly recommend this book to any person or group seeking to improve or turn around the team in which they belong. It would be a great tool for corporate teams or even the local high school basketball team. All teams would greatly benefit from Mr. Lencioni's advice.

Insight Made Easy
In The Five Dysfunctions of a Team, Patrick Lencioni attracts and captures your attention with his intriguing business story. Before going into thorough details of the five dysfunctions, Lencioni tells the story of a fictitious executive team working to revive a technology company near Silicone Valley. The characters are as realistic as can be and extremely easy to relate to. The story is quite simple to understand and keeps a quick pace. Typically, I have found educational books to drag on and only share stories that few people could relate with. However, this book leads readers through a reasonable, professional journey. The dysfunctions are practical and truthful. Often teams and groups feel that they have all of the possible resources necessary in attaining and mastering their goals, when in fact, they have a plethora of various hidden problems holding them back. Lencioni breaks apart each of these difficulties and explains how it will deny the team of their full potential. I felt that Lencioni's method of applying knowledge prior to teaching a lesson was much more effective than the traditional method of teaching then applying. When the author is finally "teaching" the lessons towards the end of the book, it seems as if you have already learned the information. Patrick Lencioni also provides a useful team assessment and a thoroughly detailed model of the dysfunctions. Insightful suggestions on overcoming the dysfunctions are included as well. Overall, this short, quick book is packed full of invaluable knowledge that can be applied to teams at all levels.

Highly Recmmended!
Patrick Lencioni offers a satisfactory fable about an executive wrestling to take hold of a company and create a smoothly functioning executive team. The narrative moves right along as he addresses the problem of feckless teamwork with the fictitious Decision Tech company as a test case. The novel is interesting, and you can read through it easily, getting to know the characters and participating in their business decisions. However, if you just want to learn about better teamwork quickly and leave, skim to the final chapters. Here, the author outlines a detailed model for diagnosing the five dysfunctions of a team and provides exercises and techniques to ameliorate those dysfunctions. The advice is complete and concrete. We recommend the meat and potatoes diagnosis and solutions as well as the cake and ice cream story, but how much narrative you want to read may depend on what shape your team is in when you start, as well as on your taste for tales.

Things to look for and fix on teams at all levels
This book is great because the simple narrative makes the 5 different disfunctions more concrete by showing exactly how they can manifest in a team. These are common issues not only executive-level teams, but also teams of lower-level folks like myself, working on individual features of a product. Some of the higher-level concepts like understanding what your 'first team' are a little bit less relevant, but most of the book is still very pertinent and easy to directly apply.

The worksheets and exercises he has in the back are also great, no-nonsense ways to bring your team back on track. The only things I might've liked to see are some more information around what can go wrong when you try to "correct" the particular issues and maybe some more concrete details on what it means to be a leader by his definition. It's a bit vauge in places and seems to be more a matter of reporting structure than technical / feature leadership (i.e. a team of all true peers but where one person is the technical / business expert), though he works to call out some of the details at the end.

Inspirational
According to Lencioni, "the ultimate test of a great team is results," and in this fable told in the style of similar books, such as The Goal, and The Present, the author discusses how to build and profit from teams. This book is not about teamwork, so much as the deliberate creation of teams to analyze and resolve problems within an organization. The book is highly readable and informative for any executive aspiring to learn about teams or share an inspirational book with his or her workforce.

Lencioni identifies 5 reasons teams fail: lack of commitment, failure to embrace conflict, lack of results focus, lack of accountability, and lack of trust. The author concludes his book and his philosophy with the statement success is a matter of "embracing common sense with uncommon levels of discipline and persistence."

Read this book and share it with your fellow employees. I would also recommend you read Goldratt's book The Goal (ISBN: 0884270610) in conjunction with this book. ... Read more

Amazon.com

Change can be a blessing or a curse, depending on your perspective. The message of Who Moved My Cheese? is that all can come to see it as a blessing, if they understand the nature of cheese and the role it plays in their lives. Who Moved My Cheese? is a parable that takes place in a maze. Four beings live in that maze: Sniff and Scurry are mice--nonanalytical and nonjudgmental, they just want cheese and are willing to do whatever it takes to get it. Hem and Haw are "littlepeople," mouse-size humans who have an entirely different relationship with cheese. It's not just sustenance to them; it's their self-image. Their lives and belief systems are built around the cheese they've found. Most of us reading the story will see the cheese as something related to our livelihoods--our jobs, our career paths, the industries we work in--although it can stand for anything, from health to relationships. The point of the story is that we have to be alert to changes in the cheese, and be prepared to go running off in search of new sources of cheese when the cheese we have runs out.

Dr. Johnson, coauthor ofThe One Minute Manager and many other books, presents this parable to business, church groups, schools, military organizations--anyplace where you find people who may fear or resist change. And although more analytical and skeptical readers may find the tale a little too simplistic, its beauty is that it sums up all natural history in just 94 pages: Things change. They always have changed and always will change. And while there's no single way to deal with change, the consequence of pretending change won't happen is always the same: The cheese runs out. --Lou Schuler ... Read more

Reviews (1208)

Well worth your time
This little book is right up there on the New York Times best-seller list. A short read (one hour at most) on how to deal with change in your life.

Four mice named Sniff Scurry, Hem and Haw live in a Maze and look for cheese to nourish them to stay happy. The Maze is a metaphorical place where you look for what you want in life. The mice, it turns out, act like people and the cheese is a metaphor for whatever it is you want out of life.

In this charming story, the mice are faced with unexpected change because their cheese disappears. Some of the characters are able to deal successfully with this change and some are not. One of them (the successful one) writes about what he learns from this disaster on the walls of the Maze and thereby hangs the gist of this short, sweet tale. Among the "writings on the wall" are:

"If you do not change. you can become extinct." "What would you do if you weren't afraid?" "The quicker you let go of old cheese, the sooner you find new cheese." "Old beliefs do not lead you to new cheese." "Noticing small changes early helps you adapt to bigger changes that arc to come."

Well worth your time. Give a copy to your kids or grandkids. Promise (them money if thev read it, but make them write you a book report to prove they really read it...

gourmet cheese between two slices of moldy bread
Who Moved My Cheese? is divided into three sections: A Gathering, The Story, and A Discussion.

The Story is about Sniff, Scurry, Hem and Haw, four unique characters who live in a maze and look for cheese to survive. When their familiar source of cheese dries up, each character handles the situation differently.

The Story on its own is brilliant -- a simple illustration that allows the reader to assess their own reaction to change in their life. It could almost be considered (alongside Dr. Seuss' Oh, the Places You'll Go!) as a classic primer for recent graduates, displaced employees or budding entrepreneurs who know that today there is no such thing as "job security".

Where this book falls apart is in A Gathering and A Discussion. These two sections assume that the reader is not smart enough to figure out The Story's metaphor on their own, and are jammed with shameless infomercial-type dialogue.

This book has great content if you stick to the middle section. Five stars for The Story, less one star each for A Gathering and A Discussion.

Larry Hehn...

A Modern Day Parable
Some people just don't get "Who Moved My Cheese?" This is prefectly acceptable, because it will not work for everybody. Just like biblical parables, it is often interpreted in different ways. If you have not read it, I suggest that you give it a chance.

I first encountered the book in graduate school and enjoyed it a great deal. Only recently, has my cheese been moved. Although prepared for my cheese to be moved, I find myself looking for my new cheese. The theme of the book deals with the adjustments or adaptations we must make in our lives periodically. All facets of life are really based in social darwinism, or survival of the fittest. While you may not like the book, you must agree that adaptation is the key to success and satisfaction in life.

The best parable for dealing with change
I have read lots of books on change management. Most of them are dry and boring. This book shows you various reactions to change and how one arrives at the right response. How mice deal with supplies of cheese provides an entertaining and educational context for this topic. The book is well worth the investment. I would recommend reading it in conjunction with Optimal Thinking--How To be Your Best Self. Optimal Thinking is the "mental software" to make the most of any situation and will help you deal with all the emotions and thoughts that stop you from making the most of change.

Outstanding selection
This is a ourstanding book. The story or parable is set up to give the reader the information they can use to come up with a lesson for themselves. A story that we can all understand. You can almost let your children read it as a childrens book. That is how universal this book is. I've given away several copies of this book and everyone has found some value in it. I consider this to be one of the best Self help books out there. You might to. read and heed it. ... Read more

Book Description

Kreitner and Kinicki's Organizational Behavior, 6th Edition, continues its tradition of being up-to-date, relevant and user-driven.Kreitner and Kinicki's approach to organizational behavior is based on the authors' belief that reading a comprehensive textbook is hard work, but that the process should be interesting (and sometimes fun).Thus, they consistently attempt to find a way to make complex ideas understandable through explanations, contemporary examples, and/or learning exercises.

The cover again depicts the well known visual brand of Wolves.This remains a central theme because Kreitner and Kinicki see wolves as an instructive and inspiring metaphor for modern Organizational Behavior.Wolves are dedicated team players, great communicators, and adaptable.These are key success attributes in today's workplace. ... Read more

Reviews (2)

Common sense in a bound volume
This book discusses a topic that is a grab bag of different disciplines and has nice illustrations but i dont know if it is worth close to $100. Anyone who has significant work history intuitively knows a bulk of the material in this book. The book could be condensed to include the hard data and scientific findings and leave out much of the intuitively obvious commentary. This book is no worse than scores of similar textbooks on 'soft'topics but with the way prices are going many students are captive buyers,forced to buy textbooks at the teacher's request for perhaps questions used in the book for grading purposes while the general info can readily be found in college libraries.

Scholar's choice
The book may be a good choice for a scholar of OB. If you are a graduate student like I am, you may find it difficult to follow and overloaded with scientific terms. To my mind, the simpler the better, which this book is not. ... Read more

Book Description

In today's world, yesterday's methods just don't work. In Getting Things Done, veteran coach and management consultant David Allen shares the breakthrough methods for stress-free performance that he has introduced to tens of thousands of people across the country. Allen's premise is simple: our productivity is directly proportional to our ability to relax. Only when our minds are clear and our thoughts are organized can we achieve effective productivity and unleash our creative potential. In Getting Things Done Allen shows how to:

€ Apply the "do it, delegate it, defer it, drop it" rule to get your in-box to empty
€ Reassess goals and stay focused in changing situations
€ Plan projects as well as get them unstuck
€ Overcome feelings of confusion, anxiety, and being overwhelmed
€ Feel fine about what you're not doing

From core principles to proven tricks, Getting Things Done can transform the way you work, showing you how to pick up the pace without wearing yourself down. ... Read more

Reviews (98)

Time Tested Principals
I attended one of David's seminars in 1986. As a result, I was able to successfully manage 101 concurrent projects, finishing on time and under budget. Fast forward to 2001. I keep this book by my side at all times (David publish it in Ebook form so it's easier to carry!). The company I'm with now wonders how I get the "impossible" projects done. Using David's techniques in the book, it seems like I can complete a full work day in fewer hours because I know what all my "next actions" are, and do them promptly. Gives me a lot of worry free time.

This is a book you "DO" not just read. Be prepared to work when you start out, but when the initial work is done, that's when the fun begins.

I cleaned my inbox and email box of 300 items in less than 15 minutes, filtering out the junk, the things that needed immediate attention, and the "someday maybe" things (like buying my first Harley).

This works for my personal life too. No more missed anniversaries, birthdays, phone calls, errands, etc.

Do you ever think about work projects at home? Do you ever think about home projects when you're at the office? Ever worry about that phone call you need to make or that errand you need to run? Forget it! Get the book. It's awesome. Get the book - period. If you don't, you deserve your stress.

Truly the guide to stress-free productivity
I manage a team of twenty, in a very stress-filled IT environment. We juggle multiple projects with overlapping deadlines all the time. This book taught me far more than the well known time management guides and gurus. I learned to put EVERYTHING - my work life, personal life, dream life (to be a millionaire without being the weakest link or swallowing bugs!) into one place, and organize it all based on me - my life, current job, etc. I also used it to help my team. We now breeze through our deadlines, with lots of productivity and very little stress. We are able to work long hours when needed, and take time off when needed. Hopefully, future releases will bring a companion workbook and this book unabridged on tape or CD. FYI - Mr. Allen has a wonderful web site ... where you can sign up for his free weekly newsletter and continue to learn and grow. He also lists lots more helpful tips, etc. on the web site that you can download and share with your peers and staff members. I urge anyone who is feeling overwhelmed in their life and career to give this process a try. You will be very glad you did.

DAM! (David Allen Method).
The real gist of this book is this;

First, tangibly ALL your thoughts to do something must be somewhere in order for you to PHYSICALLY apply it. Hence, you must write them down or put them all (stuff) somewhere, notes, post-it, napkins, etc., ANYTHING, just make it physically tangible. This is the only way for us to now LOGICALLY apply it. Because we are physical creatures, we must see our thoughts physically also. Down one.

Number two: when all of this is done, get the little ones out of the way, hence the "two-minute rule". Anything under two minutes DO IT NOW. DAM! (David Allen Method) yeah!!!

That's basically the "d.a.m." (pardon the pun) method. For details and even a better understanding buy or borrow the book.

When you think about it, it's all about logic. Delineate the process, divide, then conquer. Sort of like eating a big steak, you have to cut it to make it chewable, then taste, and decide to swallow, chew, or just spit it out, and before you know it, it's gone! It's funny we never applied this logic to our business, maybe below will explain why!

One thing that bugs me is that if something takes 2 minutes and we now need to do it now, there is one section about a guy going through 800 e-mails. If each one took two minutes, the e-mail "project" then took more than 26 hours!!! He didn't mention that in the book! Should he then delegate it, defer it, dump it, or simply call the waiter??? Note: vomiting is NOT an option!

Works, I'm Using it.
I have read both books first from the library and only bought the paperback of Allens second book, Ready for Anything.

I am now buying the hardcover edition for this book because I plan to use it over and over. I have been a student of effective work flow for 15 years and this is one of the best methods I have found to clear your work surfaces and your mind to get down to creative, fun productive activities.

I looked like I was OK but my cupboards were full of junk
I was one of those people who looked like I had things under control, and wasn't far from it, but my cupboards, drawers and email files were full of junk and felt like a ball and chain. I heard about this book at an Optimal Thinking seminar and decided to buy it. I knew it was in my best interest to clean up the junk and proceeded with Dave Allen's system. If anything took less than two minutes to resolve, I did it on the spot. I have to say that almost everything is in place now. I feel free of a huge load and am proud that I took control of it. This is a terrific book. I recommend it if you want a simple system to get things done. If you want to learn how to make the most of your thinking to achieve emotional mastery and get the most from every situation, read Optimal Thinking-How To Be Your Best Self too. ... Read more

Book Description

'Leader As Coach' is a straight-forward, practical book that can help you lead your people and your organization to greater success.

The tips and practices in 'Leader As Coach' will enable you to sharpen your coaching skills so that you can attract and retain the talent you need for success, foster growth in others, provide effective feedback, orchestrate learning opportunities, and groom high-potential performers. After all, your people are your most important asset.

Within these pages you’ll find:
--Five high-impact strategies for effective coaching.
--Useful insights on how to deal with resistance and motivate others.
--Hundreds of tips and action steps to make you a better coach. ... Read more

Reviews (2)

Professional Coaching
Our company recently hosted a presentation from David Peterson, one of the authors of Leader as Coach. His audience was a small group of HR managers and Training consultants. He provided us with a no nonsense, credible approach to coaching managers and leaders. The title of his presentation was quite true to that title, providing us with a clear vision of the state of the art and insights into the state of the practice.

David and Mary Dee's book, Leader as Coach, is the foundation for one of the clearest and most well-reasoned approaches to Coaching I have seen after a decade in this business. But don't stop with this book. Go on from here to Personnel Decisions International's Development FIRST and Supervisor's Handbook

This book has been my guide for my active research project.
This book has been both inspirational and motivational for me. I love the quotes and have used them when sending memos to people involved in my Masters active research project. The few colorful pictures are beautiful and representative of reaching high for the stars. The texture of the paper used is similar to a magazine's. I almost felt I was reading one, which felt more like leisure reading. The book is short, easy to read, and to the point. I've taken much of the advise while I've engaged as a leader in my project. I've made efforts to become a better listener, give positive feedback, inspire people to take risks, and built a bond of trust. I learned that I have to model the good habits I'd like others to practice. The strategies suggested are a must for people in the business world and adminstrators or leaders in education. The book is practical for anyone who assumes a leadership role and does not know how to begin the process. Thumbs up! ... Read more

Book Description

The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior

Discover skills to resolve touchy, controversial, and complex issues at work and at home--now available in this follow-up to the internationally popular Crucial Conversations.

Behind the problems that routinely plague organizations and families, you'll find individuals who are either unwilling or unable to deal with failed promises. Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly--and nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and new problems spring up. New research demonstrates that these disappointments aren't just irritating, they're costly--sapping organizational performance by twenty to fifty percent and accounting for up to ninety percent of divorces.

Crucial Confrontations teaches skills drawn from 10,000 hours of real-life observations to increase confidence in facing issues like:

• An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what?
• Your boss just committed you to a deadline you know you can't meet--and not-so-subtly hinted he doesn't want to hear complaints about it.
• Your son walks through the door sporting colorful new body art that raises your blood pressure by forty points. Speak now, pay later.
• An accountant wonders how to step up to a client who is violating the law. Can you spell unemployment?
• Family members fret over how to tell granddad that he should no longer drive his car. This is going to get ugly.
• A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything.

Everyone knows how to run for cover, or if adequately provoked, step up to these confrontations in a way that causes a real ruckus. That we have down pat. Crucial Confrontations teaches you how to deal with violated expectations in a way that solves the problem at hand, and doesn't harm the relationship--and in fact, even strengthens it.

Crucial Confrontations borrows from twenty years of research involving two groups. More than 25,000 people helped the authors identify those who were most influential during crucial confrontations. They spent 10,000 hours watching these people, documented what they saw, and then trained and tested with more than 300,000 people. Second, they measured the impact of crucial confrontations improvements on organizational and team performance--the results were immediate and sustainable: twenty to fifty percent improvements in measurable performance.

Book Description

Leadership and Self-Deception is the first book to identify a single, underlying cause of every form of leadership failure. Through the story of Tom—a “shluck” in his manager’s words—readers discover that identifying and treating individual leadership problems as if they were separate and distinct is not enough to transform people into successful leaders. The authors suggest that the key to leadership lies not in what we do, but in how we "are." They explore this compelling secret: Self-deception is the central player and trap underlying all leadership failures, relationship issues, and performance problems in organizations. Leaders who live in the box of self-deception are trapped: they cannot lead, no matter how hard they try and no matter how many skills and techniques they employ. With convincing examples, the authors show clearly how self-deception operates and how to overcome it. While other books cover people skills, this one goes deeper, fully illuminating the secret to leadership success. ... Read more

Reviews (76)

In the box
I think the "Light on content" reviewer is in the box! The concepts in this book COULD perhaps be contained in a small pamphlet, but Terry Warner's book guides the reader through useful and practical applications. Most people, including me, cannot simply read a pamphlet and expect the concepts contained therein to immediately change us. This book takes the time to help the reader internalize potentially life-changing ideas.

Good Stuff--Not For the Timid
Don't read this book if you're not willing to confront yourself about how you see, feel about and treat others in your life--spouse, boss, children, co-workers, subordinates, the janitor. It's a short and simple book with a surprisingly simple message. You'll find yourself constantly stopping throughout the book to reflect upon some situation you could have, and should have, handled differently by thinking about those involved in a different manner. This is a truly fresh and human approach to leadership and performance. Read it!

Remarkable
So much of this kind of writing is common sense once you're done the book... but this kind of common sense needs to be reinforced over and over again.

Written in an easy to follow narrative you find yourself relating to the main character, coming up with the same questions he has, and feeling the same feelings as he finds the truth about what he is living, feeling & learning.

A quick read and a remarkable look into how you can live & work everday.

I suppose it could be useful ...
... but like most "leadership" books, it presents material that is more common sense than anything. However it may be the most obvious things that people overlook.

Nonetheless, the book can inadvertently create even more of "a box" between those who believe in the book's mantra and those who don't. The former will accuse the latter of "being in the box" while the latter may argue how the content oversimplifies things. In reality, like most philosophies, the answer is probably in the middle somewhere. The book recommends that we should evaluate our relationships as those between people, rather than objects, and that any problems we see may really be problems with ourselves. This ignores the fact that there are in reality (albeit hopefully uncommon) low performers, disrespectful, and dishonest people, and sometimes the problem really is with them.

Get Out of The BOX
This book is outstanding in helping with judgements and self-deception. The principles ar