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$10.50 $6.44 list($14.00)
81. I Don't Know What I Want, but
$8.96 $6.22 list($9.95)
82. Perfect Phrases for Performance
$130.00 $49.91
83. Managing Today! (2nd Edition)
$16.47 $9.00 list($24.95)
84. The Heart of Change: Real-Life
$85.00 $78.96
85. Workflow Modeling: Tools for Process
$19.79 $14.99 list($29.99)
86. Nonprofit Kit for Dummies (With
$54.37 $46.42 list($79.95)
87. Enterprise Risk Management: From
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88. Authentic Leadership: Rediscovering
$15.36 $8.00 list($21.95)
89. Bringing Out the Best in People
$80.00 $68.00
90. Managing Behavior in Organizations
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91. Effective Phrases for Performance
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92. Mastering Autodesk Architectural
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93. Primal Leadership: Realizing the
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94. Best Answers to the 201 Most Frequently
$129.00 $68.98
95. Decision Modeling with Microsoft(R)
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96. Emily Post's The Etiquette Advantage
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97. Visualizing Project Management
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98. Inc. & Grow Rich!
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99. The Little Book of Business Wisdom:
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100. Skin Care and Cosmetic Ingredients

81. I Don't Know What I Want, but I Know It's Not This: A Step-By-Step Guide to Finding Gratifying Work
by Julie Jansen
list price: $14.00
our price: $10.50
(price subject to change: see help)
Asin: 0142002488
Catlog: Book (2003-02-01)
Publisher: Penguin Books
Sales Rank: 1252
Average Customer Review: 4.39 out of 5 stars
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Book Description

A disturbingly large number of people today are unhappy with their work. In this helpful book, career coach Julie Jansen addresses this work-dissatisfaction epidemic.Using career assessment quizzes and personality exercises, Jansen helps readers understand their present work or career situation, discover the type of work for which they're best suited, and learn how to create the changes they need. Filled with real-life examples and including a useful resource section, this guide provides the inspiration and know-how to implement positive career change. ... Read more

Reviews (18)

5-0 out of 5 stars An excellent resource for job seekers and career changers
If you're like me and hate what you do for a living but are floundering, Julie Jansen's book, "I Don't Know What I Want, But I Know It's Not This," is a godsend. I've heard Jansen speak. She's smart, dynamic and refreshingly down to earth. Her book is the same. Reading it is like having a private career coach or a supportive, no-nonsense friend who is always there to give you [boost] you need to stop whining about work and do something about it! It's written in Jansen's warm, straightforward style and packed with practical information (e.g., websites for finding a job, dealing with job stress, getting a free critique of your resume), self-assessment tools and action plans that are actually fun and easy to use. All of this is extremely helpful for organizing your thoughts, honing in on the real reasons you're unhappy, and discovering valuable clues about who you are and what you really want to be when you grow up. I highly recommend this book to anyone who is ready to get serious about finding work they can feel good about.

4-0 out of 5 stars Helpful exercises...easy read...very useful.
This title provides effective exercises for would-be career changers and entreprenuers. After spending 10 years in the corporate world and making a couple unsuccessful attempts at small business, I found myself thinking "I don't know what I want, but this isn't it." Locked into a career that pays well, but has little else to recommend it, I've been having a hard time finding a vocation that offers fulfillment, but doesn't involve going broke in the process. The exercises in this book helped me clarify what I want (and do not want) from my work-life and helped me to develop a plan to acheive it. I recommend using this book in conjunction with "Do What You Are" by Tieger.

4-0 out of 5 stars I'll Know It When I See It
I liked the book. Good suggestions on how to analyze your interests, experiences and skills. Very helpful for displaced workers. But, I liked a book called Rat Race Relaxer: Your Potential & The Maze of Life by JoAnna Carey even better. Rat Race Relaxer showed me how analyze my interests then took it a step further so I could discover new ways of seeing and changing my current situation. For those of us with family or financial obligations that limit our ability to change jobs (or wait for the "right" job when downsized), Rat Race Relaxer is a better choice.

2-0 out of 5 stars Still Don't Know What I Want
I found out a little more about myself as far as attitudes and personality (not much I didn't already know; just a litte reaffirming I guess to have gone over the exercises), but I still don't know what I want.

The book may help you, or maybe not, place yourself into one of the six categories the author describes on why you want to change jobs. The book may also help you itemize your values, attitudes, change readiness, personality preferences, interests and skills into neat categories. The book does nothing in helping push you to finding gratifying work.

1-0 out of 5 stars Useless aggregation of standard self-help information
I found the information and exercises in this book to be a simple aggregation of the standard self-help/self-improvement informaton that you'd get from an ineffective career counselor, HR manager, or a corporate management consultant. Many of the excercises are wandering and unfocused, and not very helpful in determining goals and action plans for change. I'd like my money back, but more importantly, I'd like the time I spent reading the first few chapters back. ... Read more


82. Perfect Phrases for Performance Reviews : Hundreds of Ready-to-Use Phrases That Describe Your Employees' Performance
by Douglas Max, Robert Bacal
list price: $9.95
our price: $8.96
(price subject to change: see help)
Asin: 007140838X
Catlog: Book (2002-11-11)
Publisher: McGraw-Hill
Sales Rank: 2532
Average Customer Review: 4.33 out of 5 stars
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Book Description

Hands-on help for quickly­­and persuasively­­writing company-mandated performance appraisals

Writing performance appraisals is one of the most difficult and time-consuming tasks managers face. Perfect Phrases for Performance Reviews simplifies the job, providing a comprehensive collection of phrases that managers can use to describe employee performance, provide directions for improvement, and more. For example:

  • "Sets priorities well"
  • "Misses important deadlines"
  • "Thorough, reliable, and accurate"

All managers and HR professionals will value the book for its:

  • Hundreds of ready-to-use phrases, organized by job skill and performance level
  • Tips for documenting performance issues and conducting face-to-face reviews
  • Easily adapted performance review templates covering five performance levels

With the wide-ranging assortment of descriptions available in this book, managers will be able to find the perfect terms to help them analyze and understand the work performance of each person they work with.

... Read more

Reviews (3)

3-0 out of 5 stars Perfect Phrases for Performance Reviews .... Not!
The background to giving appraisals is very good, as is the advice on how to conduct an interview. For this alone the book is worth purchasing. Included within this book are many pages of "perfect phrases". To state they are perfect is, I feel, a little misleading. Although I must mention that at the start of the book it is stated that these sentences should be altered to suit the individual. My gripe is that the sentences have not been rated very well. For example, on page 41 under Accuracy, Outstanding options provides you with "Mistakes don't slip through" as one of the choices. Should that not read, "Exceptionally accurate at all times". Many of the sentences are very weak and fail to use any "power words" to strengthen an employee's qualities.

My feelings are that the book has been thrown together from previous appraisals with little though to the content of the phrases. The "sentences" require regrading and stronger words added to give them more bite. Also other attributes need to be added to give the book a wider audience such as: Loyalty, Sense of Duty, Competence, Confidence but to name a few.

5-0 out of 5 stars Finding Fish
Finding Fish, by Antwone Fisher is an awsome autobiography of a foster child that became a very good father and served his country in the army
This story is about a boy, Antwone, who was put into the foster care system as a child. He stayed with the very abusive family for about 12 years. He didn't want to believe at the time that it was a bad place to live. But when he got older he finally realized that it wasn't agood place to be living and that the foster parents weren't letting him grow up. He was thrown out of the house at the age of 17 and was homeless in the coldest weather. If it weren't for his social worker believing in him and telling him that he could make it. He wouldn't have made it as far as he did. His message is that you have to have help to get anywere and have confidence in your self.
I liked the story. I say this because it shows how going through a tough life can get a good life in the end. I can relate to the foster care system and not wanting to move. I know what his life is like, especially when he denied some bad things but not all of them.

5-0 out of 5 stars Phrases and a lot more
Doing performance reviews--preparing for them, filling out the form, and understanding how to make them effectively improve an employee's performance--can be a challenging task. How do you make it a positive experience, for yourself and for the employee? It's not easy. How do you let the person know he or she is not living up to the organization's expectations? Again, not easy. This book can help in doing these things. The majority of book is given over to phrases you can use in over 70 different categories of performance. Each category has five levels of phrases, from outstanding to unacceptable. Even if some phrases don't fit exactly what you're looking for, you have a place to start and you can easily modify them to fit your purposes. I also like the first part of the book on how to plan, conduct, and write a performance review. The book also has two cool appendixes. One is titled "Ten Mistakes Managers Make When Conducting Performance Reviews," and the other is "Seven Mistakes Employees Make During Performance Reviews." For a retail price of [money], this book is a great tool for anyone having to do performance reviews. Highly recommended. ... Read more


83. Managing Today! (2nd Edition)
by Stephen P. Robbins
list price: $130.00
our price: $130.00
(price subject to change: see help)
Asin: 0130116726
Catlog: Book (1999-06-21)
Publisher: Prentice Hall
Sales Rank: 291159
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Book Description

This unique, re-engineered book defines and describes the new "paradigm" brought on by recent dramatic changes in the field of management. Managing Today! redefines the traditional"functional" approach employed by previous management books to more accurately reflect recent, fundamental changes in the economy and workplace—changes that have significantly reshaped today's managers' jobs.Robbins' balanced approach presents an effective integration of theory and application displayed within a clear, visual design specifically tailored for today's readers. Coverage includes changing issues in today's workplace (risk, privatization, multiple skills, and continual retraining); culture shock; time-management skills; cycle-time reduction and technology transfer; virtual teams; human behavior; leadership; trust building; change management; and more.For human resources professionals, business managers/team leaders, and anyone interested in Organizational Behavior and Business Management. ... Read more


84. The Heart of Change: Real-Life Stories of How People Change Their Organizations
by John P. Kotter, Dan S. Cohen
list price: $24.95
our price: $16.47
(price subject to change: see help)
Asin: 1578512549
Catlog: Book (2002-08-01)
Publisher: Harvard Business School Press
Sales Rank: 4696
Average Customer Review: 4.2 out of 5 stars
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Amazon.com

The Heart of Change is the follow-up to John Kotter's enormously popular book Leading Change, in which he outlines a framework for implementing change that sidesteps many of the pitfalls common to organizations looking to turn themselves around. The essence of Kotter's message is this: the reason so many change initiatives fail is that they rely too much on "data gathering, analysis, report writing, and presentations" instead of a more creative approach aimed at grabbing the "feelings that motivate useful action." In The Heart of Change, Kotter, with the help of Dan Cohen, a partner at Deloitte Consulting, shows how his eight-step approach has worked at over 100 organizations. In just about every case, change happened because the players were led to "see" and "feel" the change. In one example, a sales representative underscores a sense of urgency to change a manufacturing process by showing a videotaped interview with an unhappy customer; in another, a purchasing manager makes his point to senior management about corporate waste by displaying on the company's boardroom table the 424 different kinds of gloves that the company had procured through different vendors at vastly different prices. Well written and loaded with real-life examples and practical advice, The Heart of Change towers over other change-management titles. Managers and employees at organizations both big and small will find much to draw from. Highly recommended. --Harry C. Edwards ... Read more

Reviews (15)

5-0 out of 5 stars Worth the time to read...then pass it on.
I will admit to being skeptical when I was first introduced to this book. I had not read the original book, "Leading Change" by John Kotter for the same reason that I was reluctant this time...books that focus on change mangement are generally too dry and formula driven. This book was also driven upon the 8-step process highlighted in the first book.

However, I was told that the book focused this time more on the behavior changes of people that are needed to make change successful...and from experience, I knew that getting employees to really want to make a change makes all the difference to a successful change effort.

The book uses stories to describe how to educate and motivate others to accept change through the 8-step process. If you just look at the eight steps, they appear dry and built on well-worn cliches. Increase Urgency, Build the Guiding Team, Get the Vision Right, Communicate for Buy-In, Empower Action, Create Short-Term Wins, Don't Let Up, and Make Change Stick. Certainly, anyone that has led change can figure this out.

However, I found the stories to be very practical in describing the concept of See, Feel, Change that is needed by all employees to really embrace the change emotionally and not just logically. They have to want to change their own behaviors, not just for the project, but forever. The story I could relate to the most was "The Boss Goes to Switzerland". I have seen this happen numerous times for others and myself.

This book has practical content that can be referred to over and over again...I will use this book each time a new change initiative gets underway. Recommended for all business leaders.

4-0 out of 5 stars The Heart of Change
As the title indicates it's a "how to" book of real life stories of how people changed their organizations. This is not a quick fix-it remedy book. It has real take-away values and merits applicable not only for the corporate environment but for any organization where people are recognized as the key to success through change. Kotter introduces his book with the premise that people are more willing to change if shown a "truth that will influence their feelings" rather than be bombarded with analytical data that force them to change their thinking. He then introduces his 8-step process which will lead to successful large-scale change. To further validate his viewpoint Kotter includes examples of real stories of individuals(managers, tech people, presidents, etc) who succeeded in bringing about positive change to their companies of course sometimes after much frustration and repeating of certain steps. I strongly recommend this book for those who are "change agents." The book also lists an interactive site for additional tips to one's personal change effort. The book is dynamic and forceful and an excellent resource for those organizations/communities of practice with the vision for the future and a "heart for change."

4-0 out of 5 stars Show, don't tell
If you've ever felt like you're not powerful enough to make needed changes in your organization, this book has a powerful message for you: Approach change in the right way and you'll make things happen.

Filled with real-life stories, this book offers lots of inspiration. Perhaps the strongest anecdote is the story of an executive presentation made by a mid-level manager and an intern about revamping a wasteful purchasing process. Instead of cranking out a fancy report, the manager and intern filled a box of 424 different pairs of gloves (with attached price tags ranging from $5-$17) that the company was buying. Then they dumped the box on the boardroom table, clearly making a point that this process needed to be fixed.

The moral: Communicate change by appealing to emotions. And often, emotions are stirred by showing people, not just telling them.

A solid read.

4-0 out of 5 stars Good book, plus...
This is a good book. But, I also recommend "Strategic Organizational Change" by Beitler.

4-0 out of 5 stars Change Management - an Oxymoron?
In this book Kotter explains how people change less because they are given analysis and facts about why change is needed and more because we show them a truth that influences their feelings. This concept is not adopted by all those writing on change management. Yet it is a concept that does fit with my experience. Unless the facts, figures, and general information presented by those wanting to effect change is compelling enough to generate the feelings that change is a requirement, then change will not happen. Kotter puts it this way: See, Feel, Change. So the information and analysis must be geared toward the "seeing," and the "feeling" in order to prompt people to change. If we do not actively pursue the task of driving necessary change, change management becomes an oxymoron - change forced upon us becomes chaos and we do not manage the change, it manages us.

One of the things I enjoyed most about reading this book was the clear and logical layout with the interesting web-page navigation graphics. Also the case studies from "real life" gave practical examples of what successful change might look like in our companies. His eight steps to successful change are: 1. Increase Urgency, 2. Build the Guiding Team, 3. Get the Vision Right, 4. Communicate for Buy-In, 5. Empower Action, 6. Create Short-Term wins, 7. Don't let up, 8. Make Change Stick.

All of this helps in building a practice of Shaping the Corporate Culture, which is, of course, near and dear to our hearts at dbkAssociates. Many of the insights in this book will be of practical use to us and to our clients. ... Read more


85. Workflow Modeling: Tools for Process Improvement and Application Development
by Alec Sharp, Patrick McDermott
list price: $85.00
our price: $85.00
(price subject to change: see help)
Asin: 1580530214
Catlog: Book (2001-02-15)
Publisher: Artech House Publishers
Sales Rank: 25990
Average Customer Review: 4 out of 5 stars
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Reviews (4)

5-0 out of 5 stars Not Limited to Swimlane Diagrams
To me, the chapters on data modeling and use case modeling are the most valuable because I now see them in the context of process modeling. I am wondering if W. H. Inmon's book on the operational data store would help complete this "big picture." Readers of this book benefit from the very extensive experiences of the authors. The authors have seen it all and warn readers which roads are dead ends. This book includes both theory and prescriptions as to how teams can design and document processes and contribute to the alignment of technology with the needs of the organization.

3-0 out of 5 stars Swimlane Diagramming For Analysts Doing Requirements
This book nicely sets forth a detailed methodology for doing swimlane diagramming for workflow business processing. This book is for analysts; the discussion is about the nature of business processes that have workflow as a key characteristic. It is not about the architecture of computer solutions for such processes. If you follow the methodology in this book and flesh out the diagrams with use cases (just briefly touched on here), you will have captured most of the requirements for a business workflow process.

The book is nicely bound and well written. The authors have been around a while and the vocabulary and approach fit nicely with older concepts like business process reengineering. The authors are not unaware of the latest developments and "UML" crops up here and there but not in the index. The diagramming is very simple compared to UML activity diagrams.

This is good reading for the domain experts on a team working on the requirements document and a nice primer for geeks who are forced for the first time to talk to the business side of an enterprise.

5-0 out of 5 stars Comprehensive, fresh and, yes, exciting
Rarely do I get excited about books on workflow modeling. I have a few good books on the subject, all of which provide solid approaches and most of which are well written. This book stands out because it goes beyond merely "solid" or "well written" by giving one of the most comprehensive approaches to workflow modeling I've had the pleasure of reading.

First, like most books on the topic, none of the components of the approach are new. What makes the approach refreshing is the way the authors take standard techniques and tie them together into a coherent process. Second, this book can be used as a workbook during a workflow modeling project, and is well suited to this because of the numerous checklists and diagrams that will prove invaluable every step of the way. Finally, this is the first book of its kind that incorporates use cases, making it invaluable to project teams that have standardized on UML (Unified Modeling Language)or wish to integrate an object-oriented approach into a workflow modeling project. If you're not familiar with use cases I strongly recommend Writing Effective Use Cases by Alistar Cockburn (the best book on the subject in my opinion); UML Distilled by Fowler and Scott is an excellent introduction to that subject if it's new to you.

The approach is straightforward: frame the process and define its scope, understand the existing process (if there is one), design the "to-be" process and develop use case scenarios. I wish to offer one caveat at this point: if you are reengineering a process that is seriously broken you might consider skipping the "as-is" process. Understanding the existing process is useful if your goal is incremental improvement. Reengineering efforts usually radically transform existing processes, making efforts to understand them both moot and wasted.

Some of the highlights of this book include the authors' clear definitions and way of decomposing complex systems into discrete steps and components. For example, they use a five tier view of processes that ensures you have a complete view of all issues and factors. The views are: (1) mission, strategy and goals (I personally extend goals further into Goal-Question-Metric), (2)business processes, (3) presentation, (4) application logic and (5) data. Note that the last three align nicely to a 3-tier client/server architecture. This observation clearly shows how coherent the authors' approach is and how it can foster alignment of technology to business requirements.

I also like how the authors clarify the key issues in process design by pointing out six enablers that you need to account for during the analysis and design phase: (1)workflow, (2) technology, (3) human resources, (4) motivations and measurements, (5) policies and rules and (6) environmental constraints (facilities, external process capabilities, etc.). There is one minor point of disagreement I have between their workflow modeling technique and the one I use. The authors use swimlane diagrams (also called Rummler-Brache diagrams), while I use deployment diagrams. The difference? Swimlane diagrams do not capture phases or cycles. I always place workflows into the context of Entry Criteria-Task-Validation-Exit Criteria (ETVX), which is nearly identical to the TQM Plan-Do-Check-Act (PDCA) cycle. I insist on ETVX because it allows me to spot missing validation points in an existing workflow, and ensures that I clearly define entry and exit criteria, as well as validation points in a "to-be" workflow. Of course I am stating personal preferences - following the authors' approach verbatim will definitely result in a workflow design that is not only "bulletproof", but will align information systems and business process almost perfectly.

This book is a gem. It's readable, full of ideas and, with the incorporation of use cases into the approach, completely up-to-date with respect to IS/IT methodologies. If you want a fresh, modern approach to workflow design this book is the only one that will provide it.

3-0 out of 5 stars The best book on applicacation development modeling to date.
If you've ever asked the question: Is there a great book that teaches an excellent methodology for analyzing real world workflow, and then designing the application that will implement that workflow into an application? I've found the book that answers that question.

Workflow Modeling is the book. It is the best book on the subject that I have read to date, and I've read dozens. It teaches you how to build visual models that illustrate the workflow process, and shows how to implement the model into an application. Superb! But it before it goes out of print. ... Read more


86. Nonprofit Kit for Dummies (With CD-ROM)
by Stan Hutton, Frances Phillips
list price: $29.99
our price: $19.79
(price subject to change: see help)
Asin: 076455347X
Catlog: Book (2001-01-15)
Publisher: For Dummies
Sales Rank: 13202
Average Customer Review: 3.25 out of 5 stars
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Book Description

The Nonprofit Kit For Dummies is the only comprehensive guide of its kind at a reasonable. This is a nuts-and-bolts guide for real people -- nonprofessional managers and volunteers who hope to start a nonprofit but don't know where to begin or who already run one but are struggling with a multitude of decisions and tasks -- real-life issues like staffing, budgeting, fundraising, tax reports, and facilities. ... Read more

Reviews (4)

1-0 out of 5 stars Not helpful at all
As an attorney, I read a lot of publications about creating nonprofits -- here's what you need to know about this book:

1) No clear instructions on how to incorporate or how to fill out (very complicated) IRS forms necessary to obtain tax exempt status.

2) Covers a lot of topics only lightly, skipping important details.

3) No detailed info on state laws, which is extremely important to every nonprofit corporation.

If you really don't want to visit an attorney, Nolo's book "How to Form a Nonprofit Corporation" is the best one available, and addresses everything this Dummies book doesn't.

2-0 out of 5 stars Be careful!!!
OK this book makes you feel like incorporating is as easy as bying the book ...

But it is way too vague, and omits to tell you what you get yourself into !

After reading this book, I incorporated and for additional info I bought Nolo's How to Form a Nonprofit Corporation in California by Anthony Mancuso (or How to Form a Nonprofit Corporation if you don't live in california) and I got really scared.
This nonprofit kit is really for dummies, it doesn't even talk about applying for state tax exemption which is as important as federal tax exemption, or your responsibilities and duties as a director or officer.

I would really advise you to buy Nolo's book (nolo.com). The author is much more responsible, he clearly tells you that you should prepare your bylaws, your federal and state tax exemption application BEFORE submitting you articles of incorporation ...

Plus, this nonprofit kit for dummies is making some huge mistakes! It tells you that the Board of Directors is composed of the president, vice president, secretary and CFO ... which is totally untrue, they are officers
The board of directors is composed of guess what ... directors.

5-0 out of 5 stars all-in-one resource
This book puts it all together, with very savvy advice on not just what to do to launch and sustain a non-profit, but how to do it well, with realistic goals. My favorite sections are the ones on writing: how to develop a mission statement and a grant proposal. But all the nuts & bolts information about budgeting and raising money is excellent, too. The advice also is very flexible, so it can apply to nonprofits that are social service-oriented, arts-oriented, etc. A good starting point for all of us who want to turn dreams into realities.

5-0 out of 5 stars Now I don't feel so dumb!
Great book for someone starting at ground zero!

Before I found this book, I was struggling with my fear of overlooking some important aspect while starting a non-profit, the Financial Literacy Infusion Project (FLIP). My intrepidation was actually putting some of FLIP's potential funding in jeopardy. When I looked at the scope of topics in the table of contents, I breathed a sigh of relief. I was on my way to filling in some important "holes" I had overlooked and feeling confident that I was developing a strong foundation for FLIP.

Hutton & Phillips cover the gamut of starting and running a non-profit in a reader-friendly format. NP for Dummies is also loaded with references and resources for more information on any subject covered. The CD is also a definite, easy to use PLUS! ... Read more


87. Enterprise Risk Management: From Incentives to Controls
by JamesLam, James Lam
list price: $79.95
our price: $54.37
(price subject to change: see help)
Asin: 0471430005
Catlog: Book (2003-05-16)
Publisher: Wiley
Sales Rank: 48933
Average Customer Review: 5 out of 5 stars
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Book Description

Praise for Enterprise Risk Management

"In the aftermath of Enron, WorldCom, and Sarbanes-Oxley, every publicly traded company should be concerned about risk management. This book takes a pragmatic approach to risk management that can benefit any CEO or senior executive. Lam lays out clear strategies to address what is often a highly complex issue."
–William L. Walton, Chairman and CEO, Allied Capital Corporation

"James Lam provides one of the most practical, insightful books on risk management that I have read in the last thirty years. It clearly reflects experience and deep understanding of the art as well as the science in risk management practices. A must-read for all who wish to advance risk management practices in their businesses."
–Sandra Jansky, Executive Vice President, Chief Credit Officer, SunTrust Banks, Inc.
Chairperson, Risk Management Association

"In this book, James Lam has provided an effective overview of business risk. Enterprise Risk Management will be useful to professional risk managers and business executives seeking to understand the latest tools and organizational approaches."
–Robert Simons, Charles M. Williams Professor of Business Administration,
Unit Head–Accounting & Control, Harvard Business School

"The most comprehensive and engaging handbook on enterprise risk management, written by the pioneer of the Chief Risk Officer function. Filled with practical examples and lessons learned, this book is destined to become one of the most widely read primers on today’s top business initiative. James Lam is the authority on enterprise risk management, and I highly recommend this book to all board directors, senior executives, and risk managers."
–Cassandra R. Schultz, Vice President and Chief Risk Officer, KeySpan Corporation

"James Lam’s book Enterprise Risk Management: From Incentives to Controls provides an insightful road map to best practices in risk management. Based on a solid and successful career in risk management, James’s advice is both timely and relevant and should be required reading for all risk management professionals."
–Michael J. Litwin, Chief Credit and Risk Officer, Merrill Lynch Capital ... Read more

Reviews (4)

5-0 out of 5 stars The book for ALL CROs and CFOs
Thank you for writing this book. This book is must read for all CROs and CFOs. Looking forward to reading your coming Risk Management books.

5-0 out of 5 stars Critical but Easy to Read and Comprehend
Anyone whose career interests intersect with the risk management discipline will find this book extremely valuable in understanding the risk management discipline and viewpoint. Anyone who is considering a career in risk management will find this book a critical help for success. James Lam writes in an easy to read style and the ease with which one can grasp and understand the material might fool one into under estimating the rigor and logic James has built into his work. I recommend this book without reservation.

Edward P. Paules, Managing Director Risk Management
Investors Bank & Trust
Boston, MA 02116

5-0 out of 5 stars ERM Made Practical and Executable
James Lam, the founder of ERisk and the pioneer for the chief risk officer concept has penned the best and most comprehensive book yet on enterprise risk management and how this emerging business practice can add practical, measurable value to any business concerned about how risks affect performance and stakeholder value.

For the first time, a true ERM expert has articulated in user friendly terms, what ERM is and how it can be applied to many different business types in many industries. This book makes clear that there is no one way to design and ERM model and that customizing it to the needs of the business will be the one way to optimize the outcomes desired.

The book is well organized and starts with a section on setting the "context" for delving into risk management; outlining the framework of a comprehensive approach; showing real world applications in various industry contexts; and closing with some prognostications on the future of the practice.

I highly recommend this book to all business managers who want to take risk management and their careers to the next level.

5-0 out of 5 stars Enterprise Risk Management: From Incentives to Controls
Excellent resource on Enterprise Risk Management.

The author draws upon his 20 years' rich real world experience to drive the subject to home. It offers valuable insight, which is rare to find elsewhere. This book is not only up to date and comprehensive, but also particularly practical.

As a risk analyst with more than 6 years experience, I highly recommend this book to those who are in this field and to those who have interests in this field. ... Read more


88. Authentic Leadership: Rediscovering the Secrets to Creating Lasting Value
by BillGeorge
list price: $27.95
our price: $18.45
(price subject to change: see help)
Asin: 0787969133
Catlog: Book (2003-07-25)
Publisher: Jossey-Bass
Sales Rank: 8582
Average Customer Review: 4.71 out of 5 stars
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Book Description

In the wake of continuing corporate scandals there have been few, if any, CEOs that have stepped forward as models of "doing things right" -- except the former chairman and CEO of Medtronic, Bill George. George has become the unofficial spokesperson for responsible leadership -- in business, the media, and academia.

In Authentic Leadership Bill George makes the case that we do need new leaders, not just new laws, to bring us out of the current corporate crisis. He persuasively demonstrates that authentic leaders of mission-driven companies will create far greater shareholder value than financially oriented companies. During George's twelve-year leadership at Medtronic, the company's market capitalization soared from $1.1 billion to $460 billion, averaging 350er year.

George candidly recounts many of the toughest challenges he encountered -- from ethical dilemmas and battles with the FDA to his own development as a leader. He shows how to develop the five essential dimensions of authentic leaders— purpose, values, heart, relationships, and self-discipline. Authentic Leadership offers inspiring lessons to all who want to lead with heart and with compassion for those they serve.

Bill George helps readers answer vital questions such as: What should I do when my personal values conflict with company business values? How do I make trade-offs between the needs of my customers, my employees, and my company's shareholders? Do I really want to devote my talents to business? Authentic Leadership provides a tested guide for character-based leaders and all those who have a stake in the integrity and success of our corporations.

... Read more

Reviews (31)

5-0 out of 5 stars Bill George Challenges Conventional Wisdom
In this first book by Bill George, the reader is confronted with many ethical dilemmas that he has faced as a corporate leader and that challenges conventional (US) business thinking. Are we too fixed on quarterly earnings? Is shareholder value really the most critical measure to assess a leader's success? Is leadership style important? Can a leader be effective and still have a life outside work? By describing in detail how he struggled with these and many other dilemmas throughout his career and life, George gives his readers a refreshingly and couragously honest insight into his quest to become an authentic leader.

Bill George sends an evocative message, that should be read by all leaders. As a learning and aspiring leader, I hope that this will be the first in a long series of inspirational and thought-provoking works by him.

A minor critical observation is that Bill George at times spends longer than necessary on those points where he wants to mention a long list of people that have influenced him. Yet, one could argue that this attention for those around him is a true sign of authenticity.

4-0 out of 5 stars There is a better way to lead: Ethical Leadership
This book describes timeless leadership principles by a man who, as he writes, has spent his entire life learning and working to become a better leader.

Bill George has written an inspiring book for all who aspire to be good leaders. He states his case for authentic leadership: values centered and performance oriented, using a candid and open style. He writes about his many experiences in a leadership role: as CEO of Medtronic, and with Litton, and Honeywell - describing challenges leaders face and how they deal with them.

Personally, I like to read and understand more about leadership - what is being a good, effective leader. This book appeals to me because it seems to confirm what I feel is important about being a good business leader: "Good leaders are people of the highest integrity, true to their core values, with the courage to build enduring organizations to meet the needs of all their stakeholders, and who recognize the importance of their service to society" (Bill George, slightly re-written).

I recommend this book to all who wish to understand more about leadership, and what it is to be a good leader.

5-0 out of 5 stars A Compelling Invitation
The day after I read this brilliant book, I read an article in the Dallas Morning News (Tuesday, September 30, 2003) in which sportswriter Gerry Fraley discusses the Minnesota Twins whose payroll is $110-million less than that of the Yankees. (The Twins won 90 games this past season and had just defeated the Yankees in the first game of the American league playoffs.) As Fraley notes, the Twins are renowned for how they treat their people. One of them is Al Newman who is currently struggling with a life-threatening illness. Here's a brief excerpt from Fraley's article:

"When beloved third-base coach Al Newman was hospitalized in Chicago this month because of a brain hemorrhage, general manager Terry Ryan remained with him for the entire 11-day stay. While Newman was hospitalized, the Twins clinched the Central title at home. Manager Ron Gardenshire stopped the postgame celebration, brought out Newman's uniform top and reminded the crowd of what he had done for the club."

If I understand George's key points in Authentic Leadership, both Ryan and Gardenshire offer examples of it. Specifically, they demonstrate "the highest integrity, [are] committed to building enduring organizations...who have a deep sense of purpose and are true to their core values...who have the courage to build their companies to meet the needs of all stakeholders, and who recognize the importance of their service to society." George addresses what he views as a need for new leadership when in fact the need is to increase the number of authentic leaders, not only in business but in government, religion, and the military. We need more men and women who "genuinely desire to serve others through their leadership...are more interested in empowering the people they lead to make a difference than they are in power, money, or prestige for themselves. They are as guided by qualities of the heart, by passion and compassion, as they are by qualities of the mind."

George invites, indeed urges his reader to "rediscover the secrets of creating lasting value" in literally all areas of contemporary life. On page 6, he poses a series of questions and then in the 17 chapters and Epilogue which follow, he responds to each. However insightful those responses may be, and they are, I think the primary purpose of the questions is to guide and inform each reader's consideration of the various issues which those questions suggest. With all due respect to what George so generously shares from his own life and career, the nature and extent of the reader's own engagement in self-exploration will ultimately determine the value of this book.

The material is exceptionally well-organized. The quality of writing is first-rate, and especially effective because of the conversational tone of George's observations and suggestions. Although there are frequent references in this book to "companies," the questions posed and the issues associated with them are also directly relevant to all other organizations (regardless of size or nature) in which there is a compelling need for authentic leaders. Daily, it seems, there is evidence of such need in news accounts of corruption in all areas of our society. Corporate executives are indicted and convicted of fraud. Officers in the military are demoted, discharged or, in some instances, imprisoned as are clergy in various denominations. Although the reasons for their behavior vary, all of them betrayed the trust of those to whom they were accountable and for whom they were responsible.

Authentic leaders are first and foremost authentic human beings. For me, this is George's key point and because it seems so obvious, it may also seem simplistic. On the contrary, he has cut through all the rhetoric and urges his reader to examine her or his core values. For most of us, that is an immensely difficult, perhaps painful experience. In this context, I am reminded of the fact that in The Inferno, Dante reserved the last and worst ring in hell for those who, in a moral crisis, preserve their neutrality. Throughout all manner of organizations, there are women and men who are authentic leaders and should be commended. The reality is, their respective organizations need more of them. More to the point, all of us in our global community need more of them. In his unique and compelling book, George challenges us to join their number.

4-0 out of 5 stars Insightful!
Few companies got more marketing mileage out of their culture than Medtronic. Its former CEO, author Bill George, is proud of his company's squeaky clean corporate record. Despite all the clichés he may muster, despite his occasional preachiness, perhaps no CEO has written a more lucid or insightful series of reflections on the challenge of managing a corporation in twentieth century America. Read this book and you will learn some obvious lessons and some new ones: that leaders should be honest, that they will be tempted to cut corners in pursuit of short term profits but really ought to resist that temptation, that devotion to customers is at least as important as devotion to shareholders (provided you make your numbers every quarter) and that managers at Enron and WorldCom did the wrong thing, but we can learn a lesson from them. We acknowledge that Bill George may be as close as American executive ranks have come to producing a moral philosopher.

4-0 out of 5 stars There is a better way to lead: Ethical Leadership
This books describes timeless leadership princibles by a man who, as he descibes, has spent his entire life learning and working to become a better leader.

Bill George has written an inspiring book for all who aspire to be good leaders. He states his case for authentic leadership: values centered and performance oriented, using a candid and open style. He writes about his many experiences in a leadership role: as CEO of Medtronic, and with Litton, and Honeywell - describing challenges leaders face and how they deal with them.

Personally, I like to read and understand more leadership - what is being a good, effective leader. This book appeals to me because it seems to confirm what I feel is important about being a good business leader: "Good leaders are people of the highest integrity, true to their core values, with the courage to build enduring organizations to meet the needs of all their stakeholders, and who recogize the importance of their service to society" (Bill George).

I recommend this book to all who wish to understand more about leadership, and what it is to be a good leader. ... Read more


89. Bringing Out the Best in People
by Aubrey C. Daniels
list price: $21.95
our price: $15.36
(price subject to change: see help)
Asin: 0071351450
Catlog: Book (1999-12-21)
Publisher: McGraw-Hill
Sales Rank: 25155
Average Customer Review: 4.48 out of 5 stars
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Book Description

The classic bestseller on performance management is updated to reflect changes in today's working environment. When an employer needs to know how to gain maximum performance from employees, renowned behavioral psychologist--Aubrey Daniels is the man to consult. What has made Daniels the man with the answers? His ability to apply scientifically based behavioral stimuli to the workplace while making it fun at the same time.

Now Daniels updates his ground-breaking book with the latest and best motivational methods, perfected at such companies as Xerox, 3M, and Kodak. All-new material shows how to: create effective recognition and rewards systems in line with today's employees want; Stimulate innovations and creativity in new and exciting ways; overcome problems associated with poorly educated workers; motivate young employees from the minute they join the workforce. ... Read more

Reviews (21)

5-0 out of 5 stars Wow! It will change the way you manage your staff! Great!
One of the very best, if not the best, books on motivating a group of people that I have ever read. I've just started implementing some of the stratagies and I'm already seeing positive results. The book is easy to read and understand.

5-0 out of 5 stars Breakthrough in business literature
Business is characterized by a lot of common sense solutions. But in fact, the many books that are released articulate only the particular view and experiences of the author. A scientific based book about how to understand and change behavior in organizations was lacking. Aubrey Daniels has made the remarkable accomplishment of writing a book that is both strongly based in the science of behavior analysis, as easy to read and to use. This is one of the best books that has been written about business, also because it demonstrates that business is behavior.

Drs. M.M. Rietdijk, Nyenrode University, The Netherlands

5-0 out of 5 stars The most "a-ha" moments I've had in a long time
Wow - This book, if you are willing to listen, will help you become aware of what is going on around you. At least, it did for me. Every couple of pages, I found myself saying "oh .. oh yes.. of course!" If nothing else, this book made me realize that I'm not crazy nor am I alone; that my environment, particularly the standard salary compensation system, really is de-motivating. No wonder I and so many others often struggle with procrastination!

The concepts are explained very well and he does a very nice job drawing out the implications to specific examples that most readers will immediately relate to. This book was one of the most satisfying reads I've had in a long time.

5-0 out of 5 stars Read it today
I'm very happy I picked up this book. This book opened my eyes to how people work. With this book I now more prepared and I am more confident with how I now deal with people. I recommend this to anyone who is any leadership role, this book helps you understand people and how to get the best out of them. not just get something out of them, but getting best from what they have to offer. and as leaders, thats what we want from our people. get it today!

5-0 out of 5 stars Skinner Would be Proud
Dr. Daniels brings the subject of behavior analysis to a level where human resource managers can understand the concepts of performance management and actually apply his principles of scientific employee management. For anti-behaviorists (those who fear being controlled by the human tendency to adapt behavior in order to receive rewards and avoid punishment) this book is a nightmare. Daniels succinctly describes the behavior analysis process and how employers can use it to improve organizational effectiveness and efficiency by "pinpointing" job performance standards and incentive programs. A must read for any manager. His chapter on incentive plans was particularly insightful and illustrates the fallacies of most reward systems. ... Read more


90. Managing Behavior in Organizations (4th Edition)
by Jerald Greenberg
list price: $80.00
our price: $80.00
(price subject to change: see help)
Asin: 0131447467
Catlog: Book (2004-02-19)
Publisher: Prentice Hall
Sales Rank: 142864
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Book Description

This excellent paperback provides a brief, yet comprehensive tour of the scientific and practical highlights of organizational behavior (OB). It gets right to the point by focusing on essential concepts and practices that those in business really need to know. It allows readers to understand and appreciate the essentials of OB as a practical and scientific field by providing a good balance between research/theory and practical applications for the concepts presented.A long list of cutting-edge topics are covered in this easy-to-understand, conversationally-written book. It includes integrated coverage of Internet/Web-based organizational behavior concepts with special treatment of e-commerce, and includes practical tips and suggestions telling readers how to apply OB in their own jobs. Coverage includes: individual behavior, group behavior, and organizational processes.A especially handy reference for practicing managers and executives in corporate training programs. ... Read more


91. Effective Phrases for Performance Appraisals: A Guide to Successful Evaluations
by James E. Neal
list price: $10.95
our price: $9.85
(price subject to change: see help)
Asin: 1882423100
Catlog: Book (2003-01-01)
Publisher: Neal Publications
Sales Rank: 2622
Average Customer Review: 4.86 out of 5 stars
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Reviews (21)

3-0 out of 5 stars Useful For New Managers
New to management? Have to give a performance review and you don't know how to approach it? This book will get you there.

"Effective Phrases for Performance Appraisals: A Guide to Successful Evaluations" by James E. Neal isn't the snappiest book you'll read, and it is not the best value.

It is alphabetically organized by main topic terms, from 'accuracy,' ' achievement' and 'administration' to 'versatility' 'vision' and 'writing ability.'

You'll find 25,000 phrases under 58 such topics. For 'accuracy' there are 24 phrases, like "expects perfection" and "meets precise standards."

The drawback is twofold: the layout wastes space, and the content is easily found in other, more substantive books. It could easily be reduced to a 50 pages booklet.

There are guidelines for appraisals spread across several short appendices.

Useful for the new supervisor, or as a refresher for an experienced middle manager...

Anthony Trendl

5-0 out of 5 stars Effective Phrases for Performance Appraisals
I purchased a previous edition of this pocket handbook some years ago and replaced it recently with this newer edition..

I get the impression that this thoughtful and well laid out guide was originally for use in the military and other government agencies. It is a very useful tool for allowing your own creative juices to work for you when writing up an appraisal.

The best method that I've found for this little guide is start in with an employee appraisal, then scan through the relevant pages when you feel you are at a sticking point and need some time in order to place the correct phrase that just doesn't seem to come to mind at the moment.

Rest assured that taking a break, scanning through this guide for a while, and then putting your work aside for a few hours will result in some very constructive ideas for you..

s/ Patricia Gibbons

5-0 out of 5 stars It's a very useful book
This is a fantastic book. The thoughtful yet articulate phrases enhance any performance appraisal. I would highly recommend it.

5-0 out of 5 stars Awesome! Reviews done quickly!
This is a terrific resource--I finished my performance reviews in half the time!

5-0 out of 5 stars Invaluable tool for writing
This is an invaluable tool for writing military perforance evaluation reports. The book's best use is as a memory jogger to pick out those phrases which I can then expand upon. Better yet, it keeps me writing in current tense, instead of past tense.

It saved about 5 hours while writing the last one. ... Read more


92. Mastering Autodesk Architectural Desktop
by Paul F. Aubin
list price: $51.95
our price: $51.95
(price subject to change: see help)
Asin: 0766848094
Catlog: Book (2001-09)
Publisher: Autodesk Press
Sales Rank: 246343
Average Customer Review: 3.88 out of 5 stars
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Book Description

Discover the "whys" and "hows" of creating a complete set of professional-quality construction documents using features and functions contained in the newest release of Autodesk Architectural Desktop (ADT)! Written by a professional Autodesk Training Center (ATC) manager and successful national ADT applications engineer, Mastering Autodesk Architectural Desktop 3 focuses squarely on the rationale and practicality of the ADT process. Unlike other books that confront novices with a never-ending stream of seemingly discrete and unrelated commands, this book propels its readers to new skills using detailed examples and exercises that showcase the "why" as well as the "how" of using Autodesk Architectural Desktop to complete residential and commercial building design projects. The book begins by acquainting readers with the user interface and familiarizing them with the conceptual underpinnings of Autodesk Architectural Desktop software operations. Subsequent chapters enable readers to delve directly into the process of using their software to set up residential and commercial building projects, produce sections and elevations, generate schedules, design layouts, work with details, plot construction documents, and more! As a result, readers gain a first-hand understanding of the value of Autodesk Architectural Desktop as a professional design tool as well as practical knowledge of what can be and what ought to be modified. Prior experience using AutoCAD is assumed. However, no prior experience with Autodesk Architectural Desktop is required making this book perfect for today's professional architects, interior designers, facilities planners, and students. ... Read more

Reviews (17)

5-0 out of 5 stars Great Book!
Great book essential for getting started! (The autodesk book "Gettign Started" certainly doesn't. Nor does the online training included with ADT.) Very thoughtfully laid out and really gets you into the "guts" of the product in short order. CD included has a great setup for doing residential and commercial work...you can use it to set up your shop. Any corrections or clarifications in the book or on the CD are on paulaubin.com. As software is a work in progress, so are these books on the software, and the site includes some important clarifications that have come out since the release of 3.3. If you need to know ADT, buy this book.

5-0 out of 5 stars Great Book....
I've had a bit of experience having started with Cadence and then moved on to Autocad, Softdesk and eventually ADT. However I've had very little formal training (one time at Autodesk University). For that level of experience the book is excellent... no idea how it would be for people just starting out or unfamiliar with ADT.

I'm about 3/4 fo the way through the book and while much of it is a review there are great portions that have filled in gaps and eased the transition to the new management system.

For people in circumstances similar to my own I'd highly recommend this book.

3-0 out of 5 stars Mastering Autodesk Architectural Desktop
A good book over all but lacks the finer points for using the program. I would recommend the book for someone who has not had much experience using AutoCAD.

2-0 out of 5 stars Try to figure out how to create i.e. Schedules
Good book, but it could be better. You have to think the deepest tough to figure out where is the beginning and or the end of many procedures. Try to figure out the best way to approach the creation on a Door Schedule in 2d, for example.Good luck

1-0 out of 5 stars Avoid this book-Written By Master for Master
The reason I got this book was the price and some of the good review by buyers. Unfortunitely I didn't take the words of the buyer who gave this book a rating of 1. This book really is confusing. Let me warn you this book is not for beginners or even expert current AutoCAD 2002 users like me. This is more suited for current ADT user upgrading to v3.3. The way the book layout is hard to understand. It start off with the MOST confusing part of CAD,Display. The instructions make you go in circles and by the time you finish all the steps you forget how to do it. Following the instructions are somewhat difficult for a experience 2002 user due to lack of pictures so forget about it being a beginners. I'm sure the people who crafted this book put alot of time on it but it's not a very good layout book. Sorry about the 1 star rating but this is the highest I can give. It's a sure return. ... Read more


93. Primal Leadership: Realizing the Power of Emotional Intelligence
by Daniel Goleman, Annie McKee, Richard E. Boyatzis
list price: $26.95
our price: $17.79
(price subject to change: see help)
Asin: 157851486X
Catlog: Book (2002-03-15)
Publisher: Harvard Business School Press
Sales Rank: 2128
Average Customer Review: 4.25 out of 5 stars
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Amazon.com

Business leaders who maintain that emotions are best kept out of the work environment do so at their organization's peril. Bestselling author Daniel Goleman's theories on emotional intelligence (EI) have radically altered common understanding of what "being smart" entails, and in Primal Leadership, he and his coauthors present the case for cultivating emotionally intelligent leaders. Since the actions of the leader apparently account for up to 70 percent of employees' perception of the climate of their organization, Goleman and his team emphasize the importance of developing what they term "resonant leadership." Focusing on the four domains of emotional intelligence--self-awareness, self-management, social awareness, and relationship management--they explore what contributes to and detracts from resonant leadership, and how the development of these four EI competencies spawns different leadership styles. The best leaders maintain a style repertoire, switching easily between "visionary," "coaching," "affiliative," and "democratic," and making rare use of less effective "pace-setting" and "commanding" styles. The authors' discussion of these methods is informed by research on the workplace climates engendered by the leadership styles of more than 3,870 executives. Indeed, the experiences of leaders in a wide range of work environments lend real-life examples to much of the advice Goleman et al. offer, from developing the motivation to change and creating an improvement plan based on learning rather than performance outcomes, to experimenting with new behaviors and nurturing supportive relationships that encourage change and growth. The book's final section takes the personal process of developing resonant leadership and applies it to the entire organizational culture. --S. Ketchum ... Read more

Reviews (52)

4-0 out of 5 stars Leading through Emotions, Intellect and Cognitive Skills
Daniel Goleman, Richard Boyatzis, and Annie McKee first correctly remind us about the importance of dealing with emotions in the workplace. To their credit, Goleman, Boyatzis, and McKee do not downplay the dramatic impact of both intellect and cognitive skills in building a company to last. Goleman, Boyatzis, and McKee then explore the four emotional intelligence dimensions and their associated competencies: Self-awareness, self-management, social awareness, and relationship management. Those capabilities are key to managing others successfully. After exploring each of these four concepts of emotionally intelligent leadership, Goleman, Boyatzis, and McKee apply them to the six types of leadership styles: Visionary, coaching, affiliative, democratic, pacesetting, and commanding. The authors convincingly demonstrate that emotionally intelligent leaders are flexible in their use of leadership styles because some styles are more appropriate than others in specific situations. Emotionally sub-optimal leaders who are willing to improve themselves can learn through self-directed learning and with the help of others how to fill the gaps that separate them from emotionally intelligent leaders. Goleman, Boyatzis, and McKee also explore how to build emotionally intelligent organizations. Ignoring how to deal with the realities of team norms and organizational culture often is a recipe for disaster as Goleman, Boyatzis, and McKee clearly show us. The result is indeed a toxic and rebellious environment that will have a negative impact on both customer and investor loyalty. Finally, Goleman, Boyatzis, and McKee examine the process for sustaining emotionally intelligent leadership over time. To summarize, "Primal Leadership" is a good read that brings an additional dimension of leadership to our attention.

5-0 out of 5 stars Emotionally Sound Bytes
The control board 'Emotion' requires balanced computerised system programming of Thoughts and Actions. How Powerful are emotions that override circumstances with ease! The author focus on four domains of emotional intelligence - self-awareness, self-management, social awareness, and relationship management. At a workplace, Management always stands at cross roads and is hard to understand but you got to slowly convince coz they too need to be Savvy in some areas too. In Primal Leadership, the author emphasis on 'smart leaderships' to cultivate emotionally intelligent savvy leaders.
The development of the four EI competencies initiate leadership qualities that call attention to vision for their organization restricting the commanding and authority style which hinders pace setting reach. The author Daniel Goleman discuss on the research done with Executives who render real life examples. The leaders do need to nurture good feelings and develop human relations in those people whom they lead. Though the concept remains the same like in 'Emotional Intelligence', Daniel Goleman implies to repeat the same rule. Most successful leaders are emotionally intelligent but yet remains problems to tackle with new ideas, diversed fields and more and over, Emotionally being stable to balance to lead the organization to par excellence. Communication is the key to success and that is also one factor that misleads many Leaders to stumble the blocks with the correlated managers and staff. Leaders get 'stalled' and hooked off emotionally knocking off the tolerance of the Executives who no longer stick to the rule of 'grudge & grumbles' - No way, flying them off to check out for better prospects elsewhere as we see these days. Daniel's book is an insight to be Emotionally sound and so if you haven't read his earlier book, sure this is the pick! Go ahead, adopt the Leadership styles!

5-0 out of 5 stars Highly recommended for leadership development
I have to admit, I enjoyed the first half of the book (devoted to personal leadership styles, competencies, and learning) more than the second half (which focuses on organizational development).

I've assigned this book and related exercises to a number of my executive coaching clients. Even if they only breeze through emotional intelligence domains and associated competencies (page 39) and the styles of leadership (summarized on page 55), we have plenty to work with. Clients come back amazed at how often they employ non-resonant styles (and begin to notice the consequences), at how transparent their moods are to others, etc.

One client, hugely successful in prior businesses, wondered aloud if he should "go back" to his former hard-driving (Pace-Setting) style, given his lackluster experience in his current tech start-up using a softer approach.

It helped him to distinguish between his former endeavors (where his teams were highly self-motivated, competent, and connected to one another) and his current endeavor (where there was less intrinsic trust and some questions about competencies on the team). Rather than the often dissonant Pace-Setting style, he realized the need to emphasize more resonant styles, especially some very specific Coaching style interventions to address competency issues. After working together, it wasn't just about "hard" or "soft" styles in business, but about appropriate styles for different situations.

If you're interested in "integral theory" then this is one of of the ones that counts. Here's a quick mapping of models that Primal Leadership explores and how they relate to the the domains of integral theory:

* Self-awareness and self-management map to the subjective world, my world, the world of "I." While "mood" is covered, I would have liked to see more of a distinction between mood (a person's ongoing "climate") and emotions (a person's current reactions or "weather").

* Social awareness and relationship management map to the intersubjective world; the world of business, culture, and relationships, where many rules are unwritten and must be sensed. Social competence is the world of "We."

* The "neuroanatomy of leadership," with its focus on how the brain works and learns, maps to the objective world, the world of physical phenomena and measurements, the world of "It."

Primal Leadership is an easy read, but it's also a great reference, with models that people "get." Highly recommended!

4-0 out of 5 stars We read this book for a class assignment - mixed reviews
We read Primal Leadership: Learning to Lead With Emotional Intelligence by Daniel Goleman, Richard Boyatzis, and Annie McKee. The authors are well educated and actively participate in the organizational field through consortiums, boards, and consulting. Each author has written numerous best selling books, articles, and programs to help leader become great leaders.

The book is broken into three parts: The Power Of Emotional Intelligence, Making Leaders, and Building Emotionally Intelligent Organizations. The main points of The Power of Emotional Intelligence are that leaders are not born, with opportunity and training leaders can be made, and leaders either create resonance or dissonance. Resonant leaders bring positive energy, create excitement and passion for an organizational goal or objective, inspire excellence, and promote collaboration. Dissonant leaders are out of touch with the feelings of others, create emotionally toxic environments, and dispirit by misleading or manipulating. The authors describe four traits that emotional intelligent leaders have in varying degrees: self awareness, self management, social awareness, and relationship management.

The main points of Making Leaders are that many leaders do not get appropriate feedback, training and seminars rarely provide lasting change, and self directed learning is the best way to change behavior. Self Directed Learning is a five step process that address who you want to be, who you are, developing an agenda, practicing, and feedback.

The main points of Building Emotionally Intelligent Organizations are that the most effective teams are those where the leader relinquishes complete control to the team and sustainable changes should be an ongoing process rather than a one time program.

Overall, we felt that the book was well presented. We, each had a different break-through with the book. For instance, one group member felt that the discussion about leaders being made instead of born was beyond prevailing mainstream thinking. Another group member had never heard of the CEO Disease, which describes how, as a leader ascends in power and influence, the quality of feedback diminishes and the leader becomes unable to correctly self assess their effectiveness. Others related to the differences between resonant and dissonant leaders and the realization that many of our leaders are untrained and have no organizational opportunities to grow as a leader.

Our action plan includes making sure that leaders have 360 degree feedback, access to mentors and coaches, establish weaknesses and goals to bridge the gaps between their strengths and weaknesses, and have opportunities both social and professional to practice.

In conclusion, we would recommend this book to some people but not to everyone. The book focused more on theory rather than practice. We would have preferred several different applications of the theories to case studies, and a more in depth discussion of the four main skills used by managers. Overall, the book was relatively easy to follow, but difficult to remain engaged in. There were some discussions about neuroanatomy that some of us found hard to understand and that tended to break the flow of the book. Primal Leadership had great leadership philosophies in it, but we found many of those philosophies were not knew. We agreed that there are other books on the market that are easier to read and provide more application.

5-0 out of 5 stars More connections of "Primal Leadership" and Neuroscience
This is a very interesting and substantial book and I recommend it highly. It illustrates one thing that'd probably be too trivial in the context of child development, yet is very surprising when applied in the context of leadership: a leader would probably be considered autistic if he/she leads by being just intellectually or analytically superior - the leader must connect affectively with troops to be effective, explicitly or implicitly. Having said that, I think the main points can be further elucidated if it spends a bit more time in incorporating more findings from neuroscience. In particular, I find its arguments for the main themes inadequate by just employing brain¡¯s cognitive and emotional functions. In fact, there are two other brain functions that are orthogonal to the fore-mentioned functions, but nonetheless play key roles in the leadership as well: the automatic and controlled function of the brain. Some of leadership behavior can probably be better explained by the following framework: cognitive and controlled, cognitive and automatic, emotional and controlled, and finally emotional and automatic. ... Read more


94. Best Answers to the 201 Most Frequently Asked Interview Questions
by Matthew J. DeLuca
list price: $12.95
our price: $9.71
(price subject to change: see help)
Asin: 007016357X
Catlog: Book (1996-09-01)
Publisher: McGraw-Hill
Sales Rank: 7515
Average Customer Review: 3.8 out of 5 stars
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Book Description

MORE answers to MORE questions than any other interviewing guide.Sell yourself with style and win the interview game!The most crucial part of your job search is knowing how to respond to the toughest interview questions ù because the best candidate doesn't necessarily get the job....the best interviewee does! In Best Answers to the 201 Most Frequently Asked Interview Questions, career expert Matthew J. DeLuca reveals the secret agenda behind every kind of question interviewers ask, and prepares you to answer them all. Never again be at loss for words when an interviewer hits you with an icebreaker...thought provoker...curve ball...stress tester...and even an illegal question that shouldnÆt be asked but needs an answer. ... Read more

Reviews (10)

4-0 out of 5 stars Pretty good information.
I bought this book prior to interviewing for my current job. The book contains some good information but to be honest I wasn't asked the questions contained in the book. Of course this isn't the books fault. However, the book did help me prepare myself mentally in the event the questions did come up and it helped me to learn how to collect my thoughts and answer confidently. Recommended if you have interview anxiety at all.

5-0 out of 5 stars Worth it's weight in gold
This book is a must for anyone who is either looking for a job now or possibly will be in the future, which is just about all of us nowadays. It is a no-nonsense reference guide to the kinds of questions to expect during the interview and what the both weak and strong responses are to them, as well as how to respond to inappropriate or illegal questions without totally killing your chances at getting the job.

I especially like the list of questions right at the start for use as a quick index when filling out employment questionnaires. Strong responses to such questions as what aspects of your current job do you like best, or least, are quickly found with a discussion of the reasoning behind the answers.

This book is concise and to the point, and well worth the price even if you don't expect to need it in the near future, if just for the self-confidence and self-examination opportunity it gives you.

I highly recommend it.

Joe Buchberger

2-0 out of 5 stars Well written, but...
An entire book of ONLY interview questions is just too much of a good thing, IMHO. There are several books which have a chapter on interview questions, and list only the ones which are you really likely to encounter, which I have found much more useful.

2-0 out of 5 stars If you can buy it cheap then it may be worth looking into.
The beginning chapters are just fluff & common sense. However, it will at least get you thinking about what you may incounter during an interview. I wouldn't rule this book out completley. The biggest problem I had with this book was that, unless you have tons of time to practice and study each question, it is simply impractical to expect to cover all the material. My advice would be to prepare more general areas for the interview. Focusing on particular questions is almost a waste of time.

1-0 out of 5 stars Poorly written
Maybe I'm just nit picky but although there are some informative tidbits, I feel this book is poorly written. There are other, better Job Interview books on the market. If you're going to plunk down some hard-earned money for this, you're making a mistake. Buy it used. That said, the follow up to this book, something like More Answers to 250 questions (or something like that) is a much better buy. ... Read more


95. Decision Modeling with Microsoft(R) Excel (6th Edition)
by Jeffrey H. Moore, Lawrence R. Weatherford, Larry R. Weatherford
list price: $129.00
our price: $129.00
(price subject to change: see help)
Asin: 013017789X
Catlog: Book (2001-01-15)
Publisher: Prentice Hall
Sales Rank: 68688
Average Customer Review: 3.38 out of 5 stars
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Reviews (8)

5-0 out of 5 stars Excellent book
This book is definitely very advanced and is very clearly written. The approach will:
- state (and explain) business problems
- explain the rational in choosing the computer tool (despite the title, the book is not entirely focused on Excel).
- walk you step by step through the modeling process

The CD contains some valuable tools for advances topics (monte carlo and discrete event simulation). Frontline Systems were alo kind enough to send free of charge an updated version of the premium solver for education (the version on CD is not compatible with Excel 2003).

I consider the book a great value and recommend it to anyone who is willing to invest the time to learn from it.

4-0 out of 5 stars Fasten your seatbelts...
I'll make two separate sets of comments - one for professors and one for students.

Students first... This will be a difficult course no matter which textbook you use. Having said that, I would say that the text is about average in terms of readability in comparison to other texts on the subject. There are plenty of realistic cases to illustrate basic decision/ management science concepts, as well as a very useful CD, with which I recommend that you become well-acquainted as the course moves forward. Not much has changed since the last edition, so you may be able to get by with a previous edition if the textbook (authored by Eppen). Be advised, however, that some of the chapter materials have been re-arranged, including the exercises at the end of each chapter.

For professors... You are probably already aware that this course can be challenging for the professor as well as the student, esp. with respect to how math-intensive you wish the course to be. I think Moore & Weatherford is an excellent text, but it is written as an advanced graduate text. I have been able to "tone it down" for undergraduates by accompanying it with a nice, soft, theory-oriented text on decision/ management science (featuring the teachings of Herbert Simon and some of the early decision science theorists). The text is accompanied with ample instructor resources including a very useful CD with solutions, decision science software. I would engage the students w/ the CD as early as possible. I have also found that the best exams for this course are take-home exams - give the students some moderately challenging decision models to formulate and solve, and focus your evaluation primarily on how well they are able to interpret the results and propose recommendations for decision makers, and secondarily on whether they were able to get the software to spit out the right answers.

2-0 out of 5 stars Confusing and Poorly Written
Had to buy this book for my class. On the surface it looked OK -- plenty to screenshots and examples, but the problems arise when you try to read the long paragraphs. Language could have been clearer.
Book assumes solid knowledge of Excel, which should be expected of students, but still, some things should not be taken for granted :)
Another classic problem -- chapter 4 refers to examples mentioned in chapter 2. I hate this kind of cross-referencing !

Don't buy it if you can live without it.

...

1-0 out of 5 stars Unnecessarily difficult to understand
This book is makes a difficult subject even more difficult. It assumes that you already know alot of the concepts in it. It kin of leaves you stumbling around in the dark. I hate this book and the person who wrote it with a passion. A good author should be able to explain concepts in clear organized language, I do not care how difficult.

2-0 out of 5 stars Not for the uninitiated
I had to buy this book for class. Even the professor stated that the book was heavy going and has to be reread over and over again to understand it. There are examples but they really don't go over them in enough detail. This book is really for someone who already has a good user knowledge of excel and somewhat familiar with solver. Many of my classmates have expressed dissatisfaction with the contents and how it was written. My main complaint is that there are not enough examples to illustrate the many new concepts found in this book. This is a difficult subject and the book doesn't make it easier. ... Read more


96. Emily Post's The Etiquette Advantage in Business 2e : Personal Skills for Professional Success (Emily Post's Etiquette)
by Peggy Post, Peter Post
list price: $26.95
our price: $17.79
(price subject to change: see help)
Asin: 0060760028
Catlog: Book (2005-05-01)
Publisher: HarperResource
Sales Rank: 10391
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Book Description

As today's workplace becomes increasingly more competitive, knowing how to behave can make the difference between getting ahead and getting left behind. In The Etiquette Advantage in Business, 2nd Edition, etiquette authorities Peggy Post and Peter Post provide you with the all-important tools for building solid, productive relationships with your business associates -- relationships that will help propel you and your company straight to the top.

In this completely revised and updated edition, which includes three new chapters on ethics, table manners, and electronic communication, the Posts show you how to handle both everyday and unusual situations that are essential to professional and personal success -- from resolving business conflicts with ease and grace to getting along with your boss and coworkers; from making long-lasting contacts to winning clients and closing deals. They also offer up-to-date guidance on pressing issues such as harassment in the workplace, worker privacy, e-mail dos and don'ts, and knowing how and when to shoulder blame.

Written for business workers of all types and backgrounds, The Etiquette Advantage in Business remains the definitive resource for timeless advice on business entertaining, written communication, dressing appropriately for any business occasion, conventions and trade shows, job searches and interviews, gift-giving, and overseas travel.

No matter the situation in which you find yourself, the Posts will give you the confidence to meet the challenges of the work world with confidence and poise -- because today, more than ever, good manners mean good business.

... Read more

97. Visualizing Project Management : A Model for Business and Technical Success (with CD-ROM)
by KevinForsberg, HalMooz, HowardCotterman
list price: $50.00
our price: $31.50
(price subject to change: see help)
Asin: 047135760X
Catlog: Book (2000-04-14)
Publisher: Wiley
Sales Rank: 76201
Average Customer Review: 4.5 out of 5 stars
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Book Description

"The authors technical skill and work-environment experience are abundantly apparent in the real-world methodology they bring to the study and understanding of the importance of project management to the success of any organization."–From the Foreword by Norman R. Augustine. Chairman of the Executive Committee, Lockheed-Martin Corporation

Effective project management is an essential skill in virtually every professional and technical setting and, like any skill, it is best mastered through the right combination of in-depth, expert training and hands-on experience.

Visualizing Project Management, Second Edition is todays best resource for both. Delivered by a trio of authors whose combined project management experience is unequaled in the field–a team that has been an integral part of the development of project management from the 1950s to the present–the processes and techniques in this landmark book have been confirmed through the experiences of over 30,000 working project managers and over 100 corporations.

Profound in its simplicity yet unique in its completeness, the integrated approach presented in Visualizing Project Management focuses on the four essential elements of project management:

1. Common Vocabulary: Terms and jargon are defined as they are introduced, minimizing the vocabulary problems that can lead to conflict and undermine otherwise successful teamwork.

2. Teamwork: Each of the fundamentals of real teamwork–from common conduct to shared rewards–is discussed, along with strategies to strengthen this vital component.

3. The Sequential Project Cycle: Valuable lessons are provided to enable you to develop a template for project-unique tactics as well as achieve project-to-project continuity.

4. Management Elements: The authors provide all the techniques and tools you need to guide a project to its successful conclusion–the achievement of stated objectives, within budget and time constraints.

Visualizing Project Management shows you how to breathe life into each of these inanimate project elements. The result is a working guidebook for total project management success–and a tangible model for moving your organization and career forward into the exciting new millennium.

An Integrated Approach to Results-Oriented Project Management

Better . . . Faster . . . Cheaper . . .

Todays take-no-prisoners competitive environment has made this the project management mantra for 2000 and beyond. Enlightened project managers know: Unless you can identify accurately the correct benchmark and correctly isolate how to surpass it, your organization will succeed only in producing a better, faster, cheaper failure.

The bestselling Visualizing Project Management first set the standard for effective project management in 1996, and introduced models that have been adopted by over 100 leading government and private organizations. In this Second Edition, the authors have revised the tools and techniques that changed the foundations of project management in order to help you better understand, compete, and win in todays lightning-fast global business arena.

A few short years ago, the insights and ideas in Visualizing Project Management invented the wheel. Now, its pioneering authors refine your understanding of the project management wheel, as they simplify and clarify the complexities of project management and system engineering.

Also includes a dynamic CD-ROM–Visual Project Management (Visual PM)–providing an interactive software version of the books revolutionary process model, a guided tour of a commercial project cycle, vocabulary definitions, sample document templates, and more. ... Read more

Reviews (22)

5-0 out of 5 stars Weighty in its Simplicity
Rarely do I read a book that is weighty in its simplicity while being exhaustive in its subject treatment. Visualizing Project Management succeeds where many have failed.

The book focuses on the five common elements of every successful project: a common vocabulary, teamwork, a plan, leadership and management.

Starting with the project requirements, it details the correct way to plan, schedule and control projects. These elements do not naturally occur, particularly in complex technical projects. The techniques and tools presented are applicable throughout the project lifecycle.

The book is full of illustrations, which clarify the techniques being discussed. The best idea I found book was the Cards on the Wall technique, which calls for each team member to attach each WBS (Work Breakdown Structure) to a wall and interconnect the dependencies with yarn. The resulting interaction, I found, encourages group thinking and project buy-in, while anticipating the unanticipated.

There is also a great section on Earned Value, a powerful and effective tool for the early detection of slippages and cost overruns. As the authors correctly note, "If you can't measure it, you can't manage it."

Aspiring project managers and executives responsible for supervising it in their organizations should read this book. It will help them successfully understand and apply the project management process in their pursuit of "better, faster, and cheaper."

5-0 out of 5 stars Comments by Max Wideman
Visualizing Project Management: A Model for Business and Technical Success" by Kevin Forsberg, Hal Mooz and Howard Cotterman, second edition, has much added material since the first edition. It is still my recommended first choice for those seeking a better insight into the role of project management, and I have read quite a few books on project management since that first edition. The book introduces many new concepts to the discipline, including an "orthogonal" model of the project management life cycle and its related processes which provides a conceptual basis for the book. It draws distinctions between the technical, business and budget aspects of project management work, one often confused for another by many would-be practitioners, yet it emphasizes the need for close alignment of these three aspects. The author's "Vee" model nicely bridges the gap between those whose primary focus is on the decomposition of the project for definition and control purposes during the project's planning period, and those whose focus must be on the integration of the various components during the production period of the project. But perhaps Chapter 4 warmed my heart the most - dedicated, as it is, to "Project Vocabulary" and the need to communicate clearly! I find the book easy to read, well illustrated, and very sensible. It is a valuable resource for students and practitioners alike.

5-0 out of 5 stars A practical guide, full of insights
I found this to be an excellent book, particularly for those of us trying to make sense out of the wide range of project management approaches. It is a valuable compliment to the Project Management Institute's PMBOK, which is functionally based and organized as categories of required knowledge. Visualizing Project Management is behavior based and provides a project manager and the project team a roadmap for success and a resource for solving problems. Since project management often encounters the intersection of one or more processes, three-dimensional models are used to clarify these often confusing relationships. Many of these relationships include the technical development or systems engineering aspects and they are plainly conveyed so that the non-technical person can benefit. The section on project control is refreshing. Most books represent project control as only a reactive process to bad news. These authors emphasize proactive project control, establishing the proper control systems, yet are appropriately reactive with corrective action when things go wrong. Overall, an enlightening approach to complexity and technical project management.

5-0 out of 5 stars Call to Arms
In his foreward to Visualizing Project Management (second edition), Norman Augustine, retired Chairman and CEO of Lockheed Martin, reminds us of the unfortunate high incidence of failures in IT projects. Mr. Augustine then notes the key role of the project manager in producing success or failure. This book was published in 2000, and I maintain that the failure rate is still too high. In fact, I'll use the book's concepts to very briefly analyze a failed NASA project later in this review. First though, why and how can this book help?
What's unique about this book is that it contains, all at once, a call to arms, weapons handbooks, and mechanisms for producing a battle plan for YOUR project.
The call to arms is conveyed successfully through the many high-level diagrams, and of course the message behind the diagrams. For example, the orchestra metaphor (each musician is a team member and the project manager is the conductor) is one of the most powerful images. The "common vocabulary" (score) keeps everybody on track. Further, the key system engineering concept of the project manager pulling diverse specialties (strings, percussion, etc.) together is illustrated. Chapter I has an explicit call to arms (Why is Project Management a Critical Issue?); the rest of Part I and two chapters of Part II set up the rest of the framework needed to use the weapon handbooks and create the battle plan.
Weapons in the arsenal of the project manager are the Project Cycle and the (ten) Project Management Elements in Part II. This handbook-type information should be reformatted to be more usable. The current very basic numbering scheme, and the interspersed exercises make reference difficult. A separate workbook could be published with the exercises. While much of this information is familiar, there are some real zingers that show more depth of experience than many other project management books. For example, the emphasis on project control (one of the elements) is indeed different from "most project management texts (which) describe project control as comparing actuals to plan (status)." You actually need corrective action! The authors (and I) "were flabbergasted to find that the word "requirements" did not even appear"...."in a well-respected reference from the project management field".
And the battle plan? That is the "orthogonal" project model - with an axis made up of nine elements as the spokes of a wheel (project leadership being the tenth, on the rim) and the project cycle on the axle. You'll have to get the book to appreciate the applicability of the model. But that is the only the first "generic" battle plan. It has to be worked and applied in YOUR organization. No more "we used to have a project management plan, somewhere".
The authors' preface mentions that Chapter 9 (Applying the Process) has been added to address the Internet time goal of "better, cheaper, faster". The book has numerous case descriptions. I've applied some of the book's concepts to the WIRE case study. NASA's Wide-Field Infrared Explorer (WIRE) mission failed soon after launch on March 4, 1999 when the telescope/cryostat ejected prematurely. NASA has published some very valuable lessons learned (by the way, the book highlights the need for "lessons learned to get into the hands (and minds) of those who would benefit most")... One of NASA's lessons can be related to the orchestra metaphor: "WIRE failed because people could not or would not communicate well with each other. ...These folks feared oversight and criticism and hid behind organizational boundaries". Another lesson concerns the risks in shortcutting the project cycle: the "belief that we pushed the faster, better, cheaper paradigm too hard, such that key corners were cut too closely." So heed the call to arms, master the weapons, and create your own battle plan. We'll win more battles if we really apply the lessons of this book.

1-0 out of 5 stars Horrible - A Waste of Time and Paper!
I recently started with new company and needed some reference materials on project management. This book was intriguing because I thought it would allow me to use a right-brained approach to understand the topic (ie visualization). Instead, I got dissertation from the school of MBA managerial double-speak. Nothing in this book is clearly written. You will spend hours trying to figure out what these clowns are trying to say. An example from page 119:

"At each level, the DA&R process is driven by higher level requirements, constaints of approved baselines such as the utilities provided to the structure and the influences of users and stakeholders at the system level and at every level of decomposition to the level under construction."

No, I am not making this up, this is what these authors pass off as writing.

In my opinion, these two authors, and some of the reviewers that gave this book high marks, are in a profession that needs to build its reputation by making what they do seem complex and scientific. Absolute bunk! ... Read more


98. Inc. & Grow Rich!
by C. W. Allen, Cheri S. Hill, Diane Kennedy, Garett Sutton, Allen. C.W., Diane Kennedy CPA, Garett Sutton Esq.
list price: $29.95
our price: $20.96
(price subject to change: see help)
Asin: 0967187109
Catlog: Book (1999-09-30)
Publisher: Sage International
Sales Rank: 6833
Average Customer Review: 3.5 out of 5 stars
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Reviews (20)

5-0 out of 5 stars Give yourself a raise--courtesy of the government!
I have to admit, I was not aware of the great opportunities available courtesy of the U.S. Government untill I read this great book by C.W.Allen et all. This book is outstanding and one of the best books that I have ever read on corporations.

I also recommend Inc. Yourself by Judith McQuown, Own Your Own Corporation via the Rich Dad Advisor series and Form Your Own Corporation and Launch a Business in Any State by J.W.Dicks.

Let the government give you a tax free raise and protect your business.

5-0 out of 5 stars An easy read. Easy to apply
As someone who is just starting out in business, I appreciated the easy to understand and easy to apply advice in this book. I also recommend The Rich Dad advisor series book by Garret Sutton as well as the exellent books by J.W.Dicks.

After talking with dozens of other successful business people and pouring over a hundred "How to incorporate" books, these are the best.

3-0 out of 5 stars Wow- I had NO idea!
I have seen this book recommended by others, so my roomate bought it and I read it (he's not as motivated I guess!).
Ididn't expect this book to be too interesting; I thought it would be totally referential. And after reading "Own your own Corporation" which was amazingly DULL, I expected this to be equally dull.
INC and GROW RICH is a MUCH better book to read for this topic, and told in plain, simple english. If you are building a business, at some point, you need to decide on a business structure. I firmy believe that INC and GROW RICH will help you.

5-0 out of 5 stars Reduce taxes by 70% and protect your assets
Two of the biggest predators to business owners is taxes and lawsuits. What I learned from Inc. and Grow Rich was how to significantly reduce taxes (70% and more) and protect my assets.

Taxes are one of the biggest deterrents to wealth. The more you make, the more they (the government) wants to take. By use of the strategies in this book, you are armed with the right information tolegally reduce your taxes down to the absolute
minimum.

Once you establish yourself as a business, you immediately become a target. The information in Inc and Grow Rich will show you how to protect yourself.

Important points covered in the book

* Slash your taxes by 70%

* Tax deductible cars

* Tax deductible educational expences

* Tax deductible life, health and automobile insurance

* Tax deductible trips

* Tax Deductible food

* Tax deductible housing

* Protect your personal and business assets

* Don't pay probate costs

* Don't pay inheritance taxes

* Structure your financial affairs for wealth, not poverty

There is an interesting quote in the book that I would like to share:

"You simply need to learn how the rich get rich & do the same thing! What works for the rich will work for you too."

The book covers in detail the eight legal business structures:

I The Sole Proprietorship
II The General Partnership
III Limited PArtnerships
IV The Corporation
V "C" vs "S" Corporations
VI The Professional Corporation
VII Nonprofit or Not-for-profit corporations
VIII The Limited Liability Corporation

In the chapter called 'Building your Wealth" by C. W. Allen, we learn the four founding principles of getting and staying rich which are:

1) Get into business for yourself and incorporate your business
2) Spend first - tax later (by operating as a corporation)
3) Own nothing - control everything (All your assets protected)
4) Use the magic of compound interest (rule of 72)

The authors bring a varied and professional background and are uniquely qualified to present this information. C.W. Allen is a financial strategist and one of the nations foremost experts on the benefits of incorporating. Cheri S. Hill specializes in the practical, how to side of incorporating and is an established expert in incorporating. Diane Kennedy is a CPA as well as an owner, investor and real estate developer. She practices the advice she gives and shares her secrets, in particular how to reduce taxes. Ms. Kennedy is noted for "performing miracles" taking corporate taxes from the red and put them in the black. She has helped clients save 70% on taxes by proper use of the tax code. She also has information on how to pick a CPA that is right for you. Garrett Sutton is an attorney and an expert at asset protection. "Why work hard to accumulate assets when by doing so you become a target for frivolous litigation?" says Sutton and he addresses this question and others related to preserving family wealth and your hard earned assets.

Overall Inc and Grow Rich is a excellent book for all business people. Also recommend Own Your Own Corporation by Garrett Sutton, Retire Young Retire Rich by Kennedy and Robert Kiyosaki, The Traders Tax Survival Guide by Ted Tesser and Form a Corporation and Launch a Business in Any State by J.W.Dicks.

5-0 out of 5 stars Easy to Read & Understand
As someone just starting out in business, I found the information easy to read and understand. It's a must for anyone thinking about going into business for themselves! ... Read more


99. The Little Book of Business Wisdom: Rules of Success from More than 50 Business Legends
list price: $18.95
our price: $12.89
(price subject to change: see help)
Asin: 0471369799
Catlog: Book (2000-10-06)
Publisher: Wiley
Sales Rank: 196138
Average Customer Review: 4.5 out of 5 stars
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Book Description

Pearls from The LITTLE BOOK OF BUSINESS WISDOM

"The man who starts out simply with the idea of getting rich won't succeed; you must have a larger ambition."-JOHN D. ROCKEFELLER

"Think about the customer, not the competition: Competitors represent your industry's past, as, over the years, collective habits become ingrained. Customers are your future, representing new opportunities, ideas, and avenues for growth."-MICHAEL S. DELL

"You've got to be out in front of crowds, repeating yourself over and over again, never changing your message no matter how much it bores you." -JACK WELCH

"Always break orders to save owners. There never was a great character who did not sometimes smash the routine regulations and make new ones for himself." -ANDREW CARNEGIE

"Don't speak up at a meeting until you have something meaningful to contribute. Talking to attract attention may call attention to your blank spots." -JO FOXWORTH

"Make 'em feel guilty when they do nothing. One thing I can't stand is people who don't act on a situation. I'd rather that people make mistakes than sit around and not do something."-DAVE THOMAS
... Read more

Reviews (2)

4-0 out of 5 stars A good read and very thought provoking
I gave this book 4 stars because, while it was refreshing to read and I definitely learned quite a bit, it wasn't a paradigm-shifting book, which is what I am increasingly moving towards for my 5 star books.

I personally love the art of business. Yeah, you read that right........business is an art...

The Little Book of Business Wisdom has tons of useful information (over 50 different short stories/essays) that you could apply to your business or to understand what differentiates average companies from great companies. I underlined more than average when reading this book. I read this book hoping to learn some insightful comments and business practices to apply to my business once I get it up and running. I am trying to plan for the future and all of these business leaders have experienced phenomenal success and growth or trained those business leaders. This book is definitely worth picking up and is a KEEPER! If you are interested in a comparable book worth picking up you may want to look at Every Mistake in the Book by F.J. Lennon as I found this book to be a very straight book from a guy that ran his own company.

5-0 out of 5 stars Another "Classic" Resource from Krass
I really admire the talents of Peter Krass who has brilliantly edited a number of "Wisdom" books, this being the most recent. Once again, he has assembled a collection of more than 50 essays written by what are correctly referred to as "business legends." Here is how the material is organized:

Part I: Management Principles (eg Lee Iacocca and John Erik Jonsson)

Part II: Leadership Secrets (eg John F. Welch, Jr. and Robert Townsend)

Part III: Qualities for Personal Management (eg David Ogilvy and Andrew S. Grove)

Part IV: Wall Street Wizards (eg Sir John M. Templeton and Peter Lynch)

Part V: Gunslingers and the Entrepreneurial Drive (eg P.T. Barnum and Lillian Vernon)

Part VI: The Gurus (eg Warren Bennis and Peter F. Drucker)

Part VII: Builders of Culture (eg Howard M. Schultz and Mary Kay Ash)

Part VIII: Maxims for Life (eg Carley Fiorina and Benjamin Franklin)

You get the idea. I should add that some of the specific titles are probably not readily available anywhere else. For example, J.C. Penney's "Six Principles for Winning", Ben Cohen and Jerry Greenfield's "Our Aspirations", and Al Neuharth's "An S.O.B.'s Ten Secrets to Success." This would make a terrific holiday gift for your business associates, customers, etc. but also (especially) for recent or imminent graduates who are committed to a career in business.

Please do not ignore Krass's Introduction. As always, he offers excellent insights of his own as well as remarks which help to create an appropriate context for the essays which follow. ... Read more


100. Skin Care and Cosmetic Ingredients Dictionary (Milady's Skin Care and Cosmetics Ingredients Dictionary)
by Natalia Michalun, Varinia Michalun
list price: $44.95
our price: $38.66
(price subject to change: see help)
Asin: 1562536605
Catlog: Book (2000-12-29)
Publisher: Milady
Sales Rank: 24328
Average Customer Review: 5 out of 5 stars
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Book Description

The second edition of this thorough reference is an invaluable tool for assessing cosmetic products, addressing both the quality of the product and the effect it has on the skin. Since a product's ultimate purpose is to benefit the skin, it is crucial to have an understanding of how the skin works, how and why a product may or may not penetrate it, and what care individual skin types and conditions may require. It is difficult to discuss product ingredients without correlating product performance to skin function. An expanded section on skin physiology and chemical concepts enables the reader to better understand product performance through a thorough explanation of how chemicals and ingredients interact. The various skin types, conditions, and appropriate ingredients for treatments provide a quick reference to address clients' needs.This enlarged second edition contains over 2,000 ingredients including 200 new and updated entries. Expanded information on antioxidants and their stability, new discussion on aging and sensitive skin, and function of SPF and new sunblock ingredients offering full spectrum sunscreen and sunblock for both UVA and UVB rays has been added. ... Read more

Reviews (4)

5-0 out of 5 stars Absolutely the best reference book on cosmetics ingredients
Let me tell you, this book is worth every dollar, do not be scared off by the price! Over 2,000 ingredients reviewed in an easy to comprehend way, you don't have to be an expert in chemistry to find out what exactly is in your favourite cream - effective ingredients or just pore-clogging chemicals, preservatives and irritants! There are also 3 chapters on skin physiology, product penetration and skin types and conditions. I would highly recommend this book for consumers, cosmetics sales people and estheticians.

5-0 out of 5 stars Wonder about all those ingredients? Milady has the answer!
As a former aesthetician and current president of a vitamin and nutritional company I am well accustomed to using chemical, pharmaceutical,and medical reference books for formulary research and scientific information. Most of these books are extremely technical and difficult to understand. Milady's Skin Care and Cosmetic Ingredients Dictionary is the exception.

Milady offers one of the most comprehensive and easy-to-use guides to understanding what is in every bottle of cream or cosmetic item that you use.

This book will allow you to make informed decisions about what skincare products to buy and most importantly what each ingredient REALLY does, along with any negative side-effects. Whenever we begin formulating a new product, we always consult
"Milady."

5-0 out of 5 stars Do you know what you REALLY cleanse your face with?
An EXCEPTIONAL reference books / ingredient dictionary!
Have you ever wondered what those ingredients in your cleanser or make-up REALLY were? Now you can find out.

This comprehensive book not only includes an extensive list of ingredients and their uses/definitions & more...

(AN EXAMPLE: "linoleic acid (vitamin F) - an emulsifier. ...prevents dryness and roughness. A deficiency in linoleic acid in the skin is associated with symptoms similar to to those characterizing in eczema, psoriasis and a generally poor skin condition. ...is an essential fatty acid found in a variety of plant oils, including soybean and sunflower." )

...but the book also includes a chapter on skin types, conditions and appropriate ingredients for treatment that would provide a quick reference so address your (or your clients skin care needs), a thorough explanation of how chemicals and ingredients interact in cosmetics and more!

I HIGHLY recommend this book to skin care professionals and beauty connoseurs that want to know the "insider secrets".
I will never go a day of work (as an aesthetician) without this book!

5-0 out of 5 stars Milady's Skin Care and Cosmetic Ingredients Dictionary
I have recently completed a course in Esthetics and have found the book to be helpful by changing technical terms and information into easily understood definitions and uses. The book is written by the same publisher as the text book that I studied from and found it to be easy reading and understandable. I would compare it to A Consumers Dictionary of Cosmetic Indegredients by Ruth Winter. Both are excellent reference books but I feel that Milady's uses general terms and applies to the break down of the product indegredients used in skin care and not just make-up application. I would highly recommend this book to skin care professionals. ... Read more


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