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| 101. The Denny's Story: How a Company in Crisis Resurrected Its Good Name and Reputation by JimAdamson | |
![]() | list price: $24.95
our price: $24.95 (price subject to change: see help) Asin: 0471369578 Catlog: Book (2000-01-21) Publisher: Wiley Sales Rank: 580525 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Amazon.com In truth, the problems with Denny's went far deeper than its contemptuous treatment of minority customers. It was a company that had recently gone through a hostile takeover and was reeling from its crushing debt. Into that morass stepped Jim Adamson, who at the time was heading Burger King. He also had experience turning around a struggling drugstore chain. Equally crucial was his experience as a military kid--he lived around the world and learned to appreciate and get along with people of different cultures. As a basketball player in Washington, D.C., and Hawaii, he'd often been the only white kid on the playground. So, although no white person can really know what it's like to be black in America, he at least knew what it felt like to be different. All those experiences--business and personal--came into play as he took over at Denny's in 1995. Today the restaurant chain is not only profitable, for two years running it has been named by Fortune magazine as one of the 10 best companies for minorities to work for. Almost a fifth of its supplies are provided by minority contractors, and more than a third of its franchised restaurants are owned by people of color. The Denny's Story is a fascinating read, both for its recounting of financial tactics and the bigger lessons it holds for racially sensitive business practices. --Lou Schuler Reviews (2)
Then, CEO Jim Adamson came on board. He kept the doors open and, in time, opened the minds of employees to a new way of doing business. He made inclusiveness and diversity central to the company culture. Now, every employee-from waiters to managers-receives specific training that emphasises respect for differences among people. What it took to turn the company around was hours and hours of hard work; thoughtful, innovative, and proactive programs; the willingness to lead and take risks; and most of all, an absolute commitment to do the right thing. Eventually, Fortune magazine ranked Denny's among the top ten companies for minorities in America. The Denny's Story is the real-life account of how the company pulled itself out of a public relations nightmare and earned back the trust of its customers. Adamson explains the beliefs and strategies necessary for changing the heart of an organisation in serious distress that can be applied to any business. He provides an honest blueprint for dealing with crisis, arming the reader with the tools needed to alter management thinking, build a strong sense of unity, and keep employees happy in the process. Enlightening and instructive, The Denny's Story is a remarkable example of how teamwork, fairness, and keeping the customer satisfied will protect the good name of your company during any crisis you may face in the future. Since 1995, Jim Adamson has been the chairman and CEO of Advantica, the parent company of Denny's restaurant. Formerly, he was CEO of Burger King. Robert McNatt is an editor of Business Week and a former reporter for Reuters. Rosemary Bray McNatt is an author who has previously worked as editor for the New York Times Book Review.
Then, CEO Jim Adamson came on board. He kept the doors open and, in time, opened the minds of employees to a new way of doing business. He made inclusiveness and diversity central to the company culture. Now, every employee-from waiters to managers-receives specific training that emphasises respect for differences among people. What it took to turn the company around was hours and hours of hard work; thoughtful, innovative, and proactive programs; the willingness to lead and take risks; and most of all, an absolute commitment to do the right thing. Eventually, Fortune magazine ranked Denny's among the top ten companies for minorities in America. The Denny's Story is the real-life account of how the company pulled itself out of a public relations nightmare and earned back the trust of its customers. Adamson explains the beliefs and strategies necessary for changing the heart of an organisation in serious distress that can be applied to any business. He provides an honest blueprint for dealing with crisis, arming the reader with the tools needed to alter management thinking, build a strong sense of unity, and keep employees happy in the process. Enlightening and instructive, The Denny's Story is a remarkable example of how teamwork, fairness, and keeping the customer satisfied will protect the good name of your company during any crisis you may face in the future. Since 1995, Jim Adamson has been the chairman and CEO of Advantica, the parent company of Denny's restaurant. Formerly, he was CEO of Burger King. Robert McNatt is an editor of Business Week and a former reporter for Reuters. Rosemary Bray McNatt is an author who has previously worked as editor for the New York Times Book Review. ... Read more | |
| 102. The House of Krupp, Updated Edition : The Steel Dynasty that Armed the Nazis by Peter Batty | |
![]() | list price: $18.95
our price: $12.89 (price subject to change: see help) Asin: 0815411553 Catlog: Book (2002-01) Publisher: Cooper Square Press Sales Rank: 600151 US | Canada | United Kingdom | Germany | France | Japan |
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Book Description | |
| 103. Steel Ships and Iron Pipe: Western Pipe and Steel Company of California the Company, the Yard, the Ships (Pacific Maritime History Series, No. 5) by Dean L. Mawdsley | |
![]() | list price: $29.95
our price: $25.46 (price subject to change: see help) Asin: 1889901288 Catlog: Book (2002-10-01) Publisher: Associates of National Maritime Sales Rank: 846227 US | Canada | United Kingdom | Germany | France | Japan |
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Book Description Steel Ships and Iron Pipe is the story of one of San Francisco Bay's pre-eminent shipyards, written in scholarly yet intriguing detail. | |
| 104. Science and Corporate Strategy : Du Pont R and D, 1902-1980 (Studies in Economic History and Policy: USA in the Twentieth Century) by David A. Hounshell, Jr, John Kenly Smith | |
![]() | list price: $65.00
(price subject to change: see help) Asin: 0521327679 Catlog: Book (1988-10-28) Publisher: Cambridge University Press Sales Rank: 844048 US | Canada | United Kingdom | Germany | France | Japan |
| 105. Corporate Governance and Sustainable Prosperity (Jerome Levy Economics Institute) | |
![]() | list price: $79.95
our price: $68.74 (price subject to change: see help) Asin: 0333777573 Catlog: Book (2002-01-12) Publisher: Palgrave Macmillan Sales Rank: 895784 US | Canada | United Kingdom | Germany | France | Japan |
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Book Description
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| 106. The Big Book of Harley-Davidson by Thomas Bolfert | |
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our price: $26.37 (price subject to change: see help) Asin: 0760314462 Catlog: Book (2002-10-01) Publisher: Motorbooks International Sales Rank: 15650 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description Reviews (2)
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| 107. Infinite Loop by MICHAEL MALONE | |
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(price subject to change: see help) Asin: 0385486847 Catlog: Book (1999-02-16) Publisher: Doubleday Sales Rank: 606547 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Amazon.com Malone's account begins deep in the heart of Santa Clara Valley and the early lives of Apple's two founders, Jobs and Steve Wozniak. Malone seamlessly interlaces his accounts of the forces that shaped the two Steves--from the nascent electronics industry of the '60s and companies such as Sylvania and Hewlett Packard to Jobs's work at Atari and his repeated, and often deceitful, manipulation of his genius friend, the Woz. From these early beginnings, Malone takes the reader through the life of Apple Computer: its founding and launch of the Apple I, the return of Steve Jobs, the rollout of the iMac. In the end, Malone, a journalist who grew up in Silicon Valley and first covered Apple in 1979, writes that Apple was a company with lots of attitude but one that was bereft of character, and only when that fact was laid bare "did the essential hollowness of the enterprise stand exposed." Infinite Loop is a wonderfully written, even gripping, corporate biography that anyone who has fallen under Apple's spell will enjoy. Recommended. --Harry C. Edwards Reviews (38)
In the early days of personal computers, Apple had superior technology and customers that displayed fanatical product loyalty. Its young founders became instant archetypes of the bravado and creativity that made the U.S. high-tech industry the envy of the world. But Jobs and Wozniak achieved too much too early in life, and Apple, it seems, lost its magic. From the unique vantage point of having grown up with Jobs and Wozniak, and having covered Apple for years as a journalist, Malone manages to tell a fascinating behind-the-scenes story of the world?s most insanely great company. As a technophile, I very much enjoyed this book. As a Mac addict I couldn?t help wanting to put my hands over my eyes and scream as I read about some of the company?s great blunders. No review would be complete without also noting that while Malone brings to this account authority and understanding of the big picture, his disgust with Steve Jobs at times oozes from the pages of this book. Still, Infinite Loop is a great read and the most comprehensive account of Apple Computer?s history. I also recommend The Little Kingdom by Michael Moritz (if you can find it).
The book is good for recounting the story of Apple -- from its rise out of Jobs' garage to his sacking, the dark ages of the mid nineties and the company's reemergence with the iMac. Of course, Malone is skeptical about the iMac's success, and tries to pass his book off as an eulogy when it's clear that Apple is currently in the midst of a resurgance. More than anything, this is a corporate history, and is often mired down with business and technological details that might boggle the mind of the uninitiated. But if you're genuinely interested in Apple, the PC industry, and a fascinating story populated with colorful real-life characters (minus Gil Amelio of course), then you should check this book out.
I enjoyed reliving some of the computing history that I grew up in, but one error for example describes the Atari 2600 as their venture into the home computing market (it was simply a cartridge based game machine to my recollection). Malone also seems to want to villify Jobs and portray everyone else as having a tragic flaw as if this was all a giant Greek tradgey. I had to return this book to the library as I became sickened by the arrogance and personalities, backstabbing, and ruthless (anti)corporate politics of the Silicon Valley business world portrayed here. Of course it could all be true.
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| 108. The Critical Path: Inventing an Automobile and Reinventing a Corporation by Brock W. Yates | |
![]() | list price: $28.00
our price: $28.00 (price subject to change: see help) Asin: 0316967084 Catlog: Book (1996-08-12) Publisher: Little, Brown Sales Rank: 419484 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
Reviews (7)
This book provides a counterpoint to the Iacocca books, from a different viewpoint: from within the engineering and production "trenches". No only does Yates chronicle the development of the third generation minivan; he chronicles with it the transformation of the Chrysler Corporation. Adequately written, very insightful. Incredible access to what transpired at Chrysler during this time. Recommended. Especially for minivan owners or prospective buyers.
However, after trudging through the seemingly endless reworded repetitions of previously mentioned facts, poorly formed sentences, and numerous instances of completely unfactual statements, I was left with a lessened view of the man's talents. There is a smattering of interesting information here, though, so those with an interest in the automobile industry would do themselves a favor to pick this up and slog through the poor stuff to get to the nuggets. Yates has spent a lot of his outstanding career bemoaning, justifiably, the lack of quality in various automobiles. His effort in the book, however, makes him seem as a bit of a hypocrite, unfortunately, and my previously high opinion of the man's work has lessened. I felt used after reading this. Shame on you, Yates.
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| 109. Gym Biz: Starting and Running Your Own Gym for Profit by Lou Ravelle | |
![]() | list price: $14.95
our price: $10.47 (price subject to change: see help) Asin: 1552100197 Catlog: Book (2000-07-01) Publisher: Musclemag International Sales Rank: 394528 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description Reviews (5)
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| 110. Leveraged Management Buyouts: Causes and Consequences by Yakov Amihud | |
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our price: $34.95 (price subject to change: see help) Asin: 1587981386 Catlog: Book (2002-06-01) Publisher: Beard Books Sales Rank: 454911 US | Canada | United Kingdom | Germany | France | Japan |
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Book Description | |
| 111. Leading the Way to Competitive Excellence: The Harris Mountaintop Case Study by William A. Levinson | |
![]() | list price: $41.00
our price: $27.88 (price subject to change: see help) Asin: 087389376X Catlog: Book (1998-06-01) Publisher: ASQ Quality Press Sales Rank: 916766 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
Reviews (1)
Be warned, however, that the book deals with a semiconductor manufacturing plant. For those unfamiliar with this subject, the book could be either an interesting introduction to the manufacture of semiconductors or a bit obtuse. Overall, I thoroughly enjoyed the book. I used to work at a different Harris location and therefore many of the themes ring true. I recommend that interested people check out ganesha.org where more detailed info is available. ... Read more | |
| 112. The MouseDriver Chronicles by John Lusk, Kyle Harrison | |
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(price subject to change: see help) Asin: 0738205737 Catlog: Book (2002-01) Publisher: Perseus Books Group Sales Rank: 497474 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Amazon.com Reviews (91)
Thanks, guys, for daring to share your victories, setbacks, and experiences with us in a transparent and unpretentious manner. I can't tell you how beneficial this book has been in my own decision to take the plunge. The twenty bucks invested in this book may be the best start-up investment you can make. By the way, they really do reply if you email them. I received replies from both John & Kyle within a few days of asking for their input. God bless.
Eric Ericsson
I also got a few other useful ideas and felt connected with their experience. I'm glad there are such down-to-earth self-made success stories such as John and Kyle. It's a great American story. ... Read more | |
| 113. In the Rings of Saturn by Joe Sherman | |
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our price: $37.50 (price subject to change: see help) Asin: 0195072448 Catlog: Book (1993-12-01) Publisher: Oxford University Press Sales Rank: 436742 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description In the Rings of Saturn has a striking immediacy: the reader sees almost first-hand GM's 1991 Annual Meeting at the Grand Ole Opry led by chairman Robert Stempel, as gadfly stockholders turn the event into a parody. We spend a week on the crankshaft machining line under the care of paternal, bearlike teamleader Bob Courtemanche, experiencing Saturn's revolutionary but troubled team structure. We even drive around with Spring Hill's flamboyant, tobacco-spitting mayor George Jones, who tells Sherman that the difference between a "Yankee" and a "damned Yankee" is "a Yankee comes here and goes home; a damned Yankee stays." Dozens of characters, from local farmers, to inspired assembly line workers, to "car smarts and gut feel" engineers, move across these pages. Through these flesh-and-blood portraits, Sherman brings to life a very American story of renewal and growth, of great hope and soured expectations, of greed and lost opportunities. And he reveals as well the downside of the project--that while the car itself is a triumph, the project has failed to provide either the learning laboratory General Motors needed or a model for positive redevelopment rural America yearns for. In the Rings of Saturn is both the anatomy of a corporate triumph and an incisive commentary on industrial renewal in the United States. And it exposes the high hopes and earthshattering disappointments that occur when big business appears in rural areas. It is a volume that will enlighten business readers, inform the automotive industry, and entertain Saturn car buyers, many of whom will think: "My little car means all this?" Reviews (1)
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| 114. Firms, Markets, and Hierarchies: The Transaction Cost Economics Perspective by Glenn R. Carroll, David J. Teece | |
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our price: $65.00 (price subject to change: see help) Asin: 0195119517 Catlog: Book (1998-12) Publisher: Oxford University Press Sales Rank: 914107 US | Canada | United Kingdom | Germany | France | Japan |
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Book Description The book begins with an overview of theory and research on transaction cost economics, highlighting the specific accomplishments of scholars working within the perspective and emphasizing the enormous influence that transaction cost reasoning exerts on the social sciences. The following section covers conceptual uses for the transaction cost framework and major theoretical or methodological elements within it, such as bounded rationality. While advancing some interesting theoretical propositions, these chapters are in fact more ambitious: each examines a specific field, area, or research program and attempts to fashion a new way of thinking about research questions. In the section on industrial applications, contributors study the application of transaction cost theory to a range of problems in utilities, telecommunications, laser printing, and early international trade. The book closes with four microanalytical chapters that delve into the structures and behaviors of specific aspects of firms and organizations: boards ofdirectors, equity structures, employment models, human resource policies and practices, technology strategies, and innovation events. Firms, Markets, and Hierarchies collects excellent social science work on transaction cost economics, taking stock of its status, charting its future development, and fostering its renewal and evolution. | |
| 115. Zenith Radio: The Early Years : 1919-1935 (Schiffer Book for Collectors) by Harold N., Ph.D. Cones, John H. Bryant, Martin Blankinship, William Wade | |
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our price: $29.95 (price subject to change: see help) Asin: 0764303678 Catlog: Book (1997-06-01) Publisher: Schiffer Publishing Sales Rank: 394853 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description Reviews (1)
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| 116. Cases in Dynamic Finance: Mergers and Restructuring by J. Fred Weston | |
![]() | list price: $44.00
our price: $44.00 (price subject to change: see help) Asin: 0130606634 Catlog: Book (2002-01-15) Publisher: Prentice Hall Sales Rank: 910867 US | Canada | United Kingdom | Germany | France | Japan |
| 117. Coca-Cola: A History in Photographs 1930 Through 1969 : Photo Archive (Iconografix Photo Archive Series) by Howard L. Applegate | |
![]() | list price: $24.95
our price: $16.47 (price subject to change: see help) Asin: 1882256468 Catlog: Book (1996-03-01) Publisher: Iconografix Sales Rank: 220163 US | Canada | United Kingdom | Germany | France | Japan |
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| 118. CREATING THE DIGITAL FUTURE : THE SECRETS OF CONSISTENT INNOVATION AT INTEL by Albert Y.c. Yu | |
![]() | list price: $27.50
(price subject to change: see help) Asin: 0684839881 Catlog: Book (1998-08-12) Publisher: Free Press Sales Rank: 499647 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
Reviews (1)
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| 119. Conundrum : The Challenge of Execution in Middle-Market Companies by Lawrence J. Kendzior | |
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our price: $19.95 (price subject to change: see help) Asin: 0595309852 Catlog: Book (2004-05-12) Publisher: iUniverse, Inc. Sales Rank: 139570 US | Canada | United Kingdom | Germany | France | Japan |
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Book Description CONUNDRUM: a complex problem Infrastructure is the right combination of management, planning and systems that enables top performing companies to execute what they plan. The conundrum for troubled or average companies is: "If a company can't execute because of lack of infrastructure, how does a company execute the steps it needs to take in order to develop infrastructure?" In an entertaining yet thought-provoking style, using a fictional company and its management team as examples, Larry Kendzior provides the answers that Jerry--and thousands of business owners like him--have been searching for. Many search but never find the answer to this key question: How does a company execute what it plans? "I have applied many of the ideas found in this book in my company. The methods and concepts produce results--as advertised." Ken VanderVeen Visit our website at www.conundrumonline.com. ... Read more | |
| 120. John Deere Industrials by Brian Rukes | |
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our price: $16.47 (price subject to change: see help) Asin: 0760310238 Catlog: Book (2002-08) Publisher: Motorbooks International Sales Rank: 576255 US | Canada | United Kingdom | Germany | France | Japan |
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