Book Description

For over a quarter of a century, The Oasis Press has provided essential business primers to over 3 million readers. Its Successful Business Library has been recognized by leading small business organizations and publications like the U.S. Small Business Administration and Inc. magazine.

Now, a wealth of knowledge and experience comes together in this all-in-one start-up tool (available in 45 state-specific editions) to provide the most up-to-date information on virtually every issue affecting small business. SmartStart can answer such questions as:

- What's the best operating entity for my type of business? Let SmartStart explain the differences between LLCs, S corporations, and sole proprietorships.

- What do I need to know about hiring employees? Don't open your doors until you understand your duties as an employer.

- Have I met all the registration and licensing requirements? Let SmartStart's state-specific contact information help.

- Have I obtained all the required posters and permits necessary to operate legally? SmartStart will tell you how in a quick, efficient, organized manner.

- Once my business is up and running, then what? SmartStart is designed to grow with your business, anticipating the basic issues of expansion, relocation, and interstate commerce. ... Read more

Book Description

The Wilson Learning wonderworks series of culture guides provides travelers with practical and accessible information about important social protocols and business practices for some of the most popular travel destinations. Topics covered include Greetings; Eating, Drinking and Entertaining; Tipping; Gift Giving; Dress; and Conversation Topics. There are tips for e-mail, telephone, and written communications, and meeting etiquette. A brief list of useful phrases and national holidays is also provided.

These handy booklets are recommended for those who are planning a business or personal trip; supporting global business via telephone, fax, electronic mail, or videoconferencing; or preparing to work extensively with customers, colleagues, or providers in a country or region. ... Read more

Reviews (1)

Dos & Don'ts in India: The Traveler's Guide to Culture
This "book" is a rip-off masquerading as high-level cross-cultural insight.Eleven sheets of paper stapled inside a cover featuring such advice as "Be patient when locals speak their ownlanguage.Ask for a translation." ... Read more

Book Description

Here is information on how to create a positive image as well as how to improve the image you have now.Specific advice on everything from grooming, wardrobe and etiquette to projecting a positive image by phone, fax and mail. ... Read more

Book Description

1922. Contents: American business man; value of courtesy; putting courtesy into business; personality; table manners; telephones and front doors; traveling and selling; business of writing; morals and manners; big business; in a department store; a while with a traveling man; tables for two or more; ladies first. ... Read more

Book Description

What business manner guidelines should professionals follow in this new century? Are there different areas of concern? 21st Century Pocket Guides to Proper Business Protocol will outline the etiquette do's and don'ts for business people to follow in this new Millennium.

The first booklet is Rules for the Wired, which delves into the digital domain of computers, e-mail, cell phones, pagers, video teleconferencing, and older technology like voice-mail, fax machines, and the normal telephone. Marjorie Brody shares information about electronic gadgets that make the daily business grind more efficient and how to best use them.

There is never a second chance to make a good first impression. Practicing the proper protocol covered in the second booklet in Creating First Impressions That Can Lead to Lasting Impressions, the second booklet, will ensure that there's no need for damage control after meeting clients, prospects or working within an organization.

Business is competitive enough without having to worry about the many nuances of an actual office environment. How do you survive in a cubicle climate? How do you make common areas work best for you and your colleagues? How do managers and supervisors manage their people's time and workspace with maximum efficiency? Booklet three, Make the Work Environment Work For You, will answer these questions and more.

A great deal of business is done outside of the office. Although working over a business meal, at a sporting event, or while traveling can be fun, it also can create lots of stress and opportunities for faux pas. In Have Office Will Travel: Doing Business in Social Settings and on the Road, the final booklet of 21st Century Pocket Guides to Proper Business Protocol, readers will find details on how to make the most of business dining, socializing with clients/colleagues and get a primer on travel-related manners. ... Read more

Reviews (2)

Little Book, Alot of information!
These small booklets give a great deal of information. I certainly learned several new rules of ettiquette! The size of the booklets are perfect--light to carry, not overwhelming and easy to reference. My thanks to the author for writing such helpful guides!

Applause for Marjorie Brody
Ms. Brody's book is a must-read for anyone who strives to be a consummate professional. My favorite sections were in the chapters on how to navigate the business meal and what are appropriate items of clothing to wear for "business casual" days. ... Read more

Book Description

Do your clients enjoy being with you?If they do, they will bring you business.If not, someone else will get the call.

The simple way to make sure your clients like you -- and want to do business with you -- is to mind your manners.That's right!In the competitive field of hospitality sales, taking your business etiquette and dining skills for granted can prove to be a costly mistake.

In this no-nonsense guide, manners maven Stephanie Horton raises a glass to successful sales -- through the power of common courtsey. Whether you are a seasoned hospitality sales pro or about to start your first day on the job, improving your business savvy will help your reputation and sales numbers grow.

If you use this book to refresh your business etiqutte skills, you can spread your time concentrating on the business at hand...not worrying about which roll is yours!Learning how to sell rooms and space with style and grace will set you apart from our competitors. ... Read more

Reviews (3)

Full House: Selling Rooms & Space With Style & Grace
Stephanie's writing style is engaging and encouraging. The information is fresh, her advice is right on the mark and when applied to real life situations, actually works! I highly recommend this book to everyone in the hospitality industry. Newcomers and veterans can benefit from Stephanie's expertise and kindly guidance. In addition, she is a truly gifted speaker with tremendous appeal. Her audiences have given consistant high marks on the quality of her delivery and the value of her information.

Full House : Selling Rooms & Space With Style & Grace
This is a must read for all of our new employees. We have several copies in strategic locations around the hotel. It is so easy to just pick it up and read a chapter or two in your spare time. The concepts are broken up into succinct chapters and are well defined. I highly recommend this book for the seasoned sales veteran, who needs a quick brush up, and the first time sales person, who needs to learn it all from the ground up. This book covers all the bases.

Great Reference Material
One of the most comprehensive and information books on the market in it's field. Anyone interested in selling rooms/meeting spaces should have this book in their reference library! ... Read more

Book Description

This book is a collection of scholarly papers, which focus onthe role of spirituality and ethics in renewing contemporarymanagement praxis. The basic argument is that a more inclusive,holistic and peaceful approach to management is needed if business andpolitical leaders are to uplift the environmentally degrading andsocially disintegrating world of our age. The book uses diversevalue-perspectives (Hinduism, Catholicism, Buddhism and Humanism) anda variety of disciplines to extend traditional reflections oncorporate purpose. It focuses on a self-referentialorganizational-existential search for meaning, identity and success.Spirituality and Ethics in Management will be of value tomanagers, students of business and public administration, ethicists,psychologists and scholars in religious studies. The book can be usedas supplementary reading in graduate and post-graduate courses inleadership, business ethics, managerial psychology, and social studiesof religions. ... Read more

Book Description

Research has shown that communication skills are the most essential ingredients to success at home and in the office.Vast changes in electronic communication have impacted our fast-paced, global world.What image do you project when you write e-mail, send faxes, record voice mail or leave phone messages? High-Tech Etiquette applies the most up-to-date information on etiquette to the high tech world in a humorous, concise and clear manner. ... Read more

Reviews (4)

A long waited book regarding manners in this high-tech world
We live in the age of technology; computers, palm
pilots, faxes, cell phones, and emails are all part of most
people's lives. So how do we maximize the uses of
technology in a concise and conscientious way?
I picked up this book because I was fed up with never
knowing for sure what the rules are when it comes to
"the proper manners regarding high tech".
Communication is very difficult, made even harder by
the 'words only' content of email. Today we are
interacting primarily in email or on cell phones or even through
faxes with our customers and the management chain. It
is crucial to present one's self in the best possible
light. Mrs. High in this book adopts a wonderfully
easy reading style, that is light-hearted and yet to
the point. The author escorts you through
your improvement and growth of the utilization of
multiple high tech mediums. The more I read, the more
I wished I could just sit down and talk to this author
in person. A very interesting read by a very
interesting author. If you are a new email writer
looking for some guidance, or an old hack that has
forgotten some of the basics and needs some
improvement, then this is a great place to start.
Young people, particularly, highly oriented to
computers and email will benefit greatly from this
book. So will people in administrative roles where
writing clearly and succinctly is so critically
important in this sped-up world. In fact, I have bought
a few additional copies and given them to some of my
coworker, just as a reference tool.
Cyberspace has its own culture. To top it all off,
people from every culture are online and are
communicating more than ever before. If you have
committed social blunders and don't want to offend
others, then this is the book for you. It is etiquette
in cyberspace.

You need this book!
Jana High has a terrific grasp on the reality of today's business world. With so many business people being so busy, many have forgotten the niceties(actually the necessities) of life that will get you and your business where you want to be for the long haul. Many companies come out of the shoot with a flash and then fizzle to nothing - there are many reasons for this, but if you read this book, you can learn how to increase your chances for success. Learn how to respect your employees and your customers! The definition of etiquette in Webster's New World Dictionary is: manners conventionally required in society. Yes folks, a requirement, not a suggestion. Give a copy of this book to all your friends and employees! It will pay for itself ten-fold.

High-Tech Etiquette: Perfecting the Art of Plugged-In Polite
In this day where even the common verbal courtesies are forgotten, this is a great manual for learning the proper manners for using e-mail. Clear, concise and entertaining, it's a quick read filled with great advice.

Ms. High takes you easily from the basics of using e-mail including whether it's appropriate to extend invitations, send thank-you notes, or inform friends and families of a death of a friend or loved one. She touches on what seem to be areas of common sense such as salutations and closings, but items which are often forgotten.

Useful information is also given regarding emoticons and e-mail terms as well as good guidelines for sending attachments.

This book, however, is not limited to the use of e-mail. Ms. High also does a good job in covering the use of fax machines and cell phones. Her section cell phone courtesies should be mandatory reading for anyone who has or is going to buy a cell phone.

After reading this book, I was tempted to send copies off to several well-placed executives as a "gentle reminder" of good manners in the workplace and in public!

One book for all your high tech etiquette needs!
This is an amazing book that covers all grounds.

A book like this was needed for a long time now. I really enjoyed how it was written to include both a personal touch of narratives and professional steps to achieve proper 'netiquette'. Easy reading makes for a wonderfully crafted work.

If you use e-mails, faxes, voice mails, cell phones, etc. in your everyday life (work and home), this book will have you communicating like you were trained at Windsor Castle.

"Good manners will open doors that the best education cannot." said by Clarence Thomas. I agree, and this book should have you opening those doors. ... Read more

Book Description

For over a quarter of a century, The Oasis Press has provided essential business primers to over 3 million readers. Its Successful Business Library has been recognized by leading small business organizations and publications like the U.S. Small Business Administration and Inc. magazine.

Now, a wealth of knowledge and experience comes together in this all-in-one start-up tool (available in 45 state-specific editions) to provide the most up-to-date information on virtually every issue affecting small business. SmartStart can answer such questions as:

- What's the best operating entity for my type of business? Let SmartStart explain the differences between LLCs, S corporations, and sole proprietorships.

- What do I need to know about hiring employees? Don't open your doors until you understand your duties as an employer.

- Have I met all the registration and licensing requirements? Let SmartStart's state-specific contact information help.

- Have I obtained all the required posters and permits necessary to operate legally? SmartStart will tell you how in a quick, efficient, organized manner.

- Once my business is up and running, then what? SmartStart is designed to grow with your business, anticipating the basic issues of expansion, relocation, and interstate commerce. ... Read more

Reviews (1)

This is Where to Start!
California is a difficult place to start a business and many that do fail. This book is easy to read, well laid out and takes you from the planning stage through execution of your business plan into handling the earlycrises of owning and operating your own business. It has helpful forms andcontacts in the state of California that you would want and need. Istrongly recommend getting it and reading it from cover to cover prior tobeginning a business. ... Read more

Book Description

For over a quarter of a century, The Oasis Press has provided essential business primers toover 3 million readers. Its Successful Business Library has been recognized by leading small businessorganizations and publications like the U.S. Small Business Administration and Inc. magazine.

Now, a wealth of knowledge and experience comes together in this all-in-one start-up tool (available in 45state-specific editions) to provide the most up-to-date information on virtually every issue affecting smallbusiness. SmartStart can answer such questions as:

? What's the best operating entity for my type of business? Let SmartStart explain the differences betweenLLCs, S corporations, and sole proprietorships.

? What do I need to know about hiring employees? Don't open your doors until you understand yourduties as an employer.

? Have I met all the registration and licensing requirements? Let SmartStart's state-specific contactinformation help.

? Have I obtained all the required posters and permits necessary to operate legally? SmartStart will tellyou how in a quick, efficient, organized manner.

? Once my business is up and running, then what? SmartStart is designed to grow with your business,anticipating the basic issues of expansion, relocation, and interstate commerce. ... Read more