Amazon.com

If you judge books by their covers, Jack Welch's Winning certainly grabs your attention. Testimonials on the back come from none other than Warren Buffett, Bill Gates, Rudy Giuliani, and Tom Brokaw, and other praise comes from Fortune, Business Week, and Financial Times. As the legendary retired CEO of General Electric, Welch has won many friends and admirers in high places. In this latest book, he strives to show why. Winning describes the management wisdom that Welch built up through four and a half decades of work at GE, as he transformed the industrial giant from a sleepy "Old Economy" company with a market capitalization of $4 billion to a dynamic new one worth nearly half a trillion dollars.

Welch's first book, Jack: Straight from the Gut, was structured more as a conventional CEO memoir, with stories of early career adventures, deals won and lost, boardroom encounters, and Welch's process and philosophy that helped propel his success as a manager. In Winning, Welch focuses on his actual management techniques. He starts with an overview of cultural values such as candor, differentiation among employees, and inclusion of all voices in decision-making. In the second section he covers issues around one's own company or organization: the importance of hiring, firing, the people management in between, and a few other juicy topics like crisis management. From there, Welch moves into a discussion of competition, and the external factors that can influence a company's success: strategy, budgeting, and mergers and acquisitions. Welch takes a more personal turn later with a focus on individual career issues--how to find the right job, get promoted, and deal with a bad boss--and then a final section on what he calls "Tying Up Loose Ends." Those interested in the human side of great leaders will find this last section especially appealing. In it, Welch answers the most interesting questions that he's received in the last several years while traveling the globe addressing audiences of executives and business-school students. Perhaps the funniest question in this section comes at the very end, posed originally by a businessman in Frankfurt, who queried Welch on whether he thought he'd go to heaven (we won't give away the ending).

While different from the steadier stream of war stories and real-life examples of Welch's first book, Winning is a very worthwhile addition to any management bookshelf. It's not often that a CEO described as the century's best retires, and then chooses to expound on such a wide range of management topics. Also, aside from the commentary on always-relevant issues like employee performance reviews and quality control, Welch suffuses this book with his pugnacious spirit. The Massachusetts native who fought his way to the top of the world's most valuable company was in many ways the embodiment of "Winning," and this spirit alone will provide readers an enjoyable read. --Peter Han ... Read more

Reviews (63)

Interesting Insight
Although it is true that the business environment in the U.S. is changing at lightning speed, this book still has a lot to offer.I can't comment so much on the business advice in this book since I work in a small school, but his advice on attitude is dead on.People often make their own hell because they have the wrong attitude.Some say they work in a bad environment and that they can't work well, but the worker himself is a big part of that environment.You would be suprised at how a little kindness or a smile will change a working environment.Offer a little extra, and don't be afraid to help out.You'll enjoy your work and life more.

Insightful At Times, but Mostly Superficial
Jack Welch clearly is a legendary business leader; however, a great writer he is not. The book offers a few insights - eg. the power of corporate vision and value, budgeting and rewarding performance in the real (dynamic) world - but his book is not nearly as specific and helpful as Larry Bossidy's (Welch's former #2) "Confronting Reality," and "Execution." Sadly, the book also does not reference how Welch greatly simplified planning and accountability by getting rid of the planners, and instead focusing on fast reaction - a lesson that some firms, government and public education still need to learn.

In addition, Welch does not address most of the vast changes simplifying much of management in the last few years - even though he pioneered much of their use. The job has become primarily one of reducing costs - especially by shifting work away from Americans. This is accomplished by:

1)Maximizing outsourcing (eg. to Canada - primarily to avoid U.S. healthcare costs; to China and India - primarily to greatly reduce production labor, call-center, and design and programming costs,

2)Maximizing use of illegal immigrants within the U.S. - eg. in the meatpacking, construction, and other food-processing and food-serving areas,

3)Maximizing use of legal temporary immigrants within the U.S. - eg. Indian citizens with H-1B and L1 visas in areas such as electronics design and manufacturing, and computer programming.

4)Maximizing use of aggressive accounting - eg. capitalizing expenses, pre-booking revenues, optimistic assumptions about corporate pension fund growth, creating new entities to "hide" excess debt etc., and taking "special write-offs" wherever possible.

5)Minimizing exposure to risk of major commodity price increases - eg. large-scale futures buying of aviation fuel.

Further American worker head-count reductions are accomplished by implementing new IT systems, process improvements (eg. Six Sigma, cycle-time reductions), "rank and yank" personnel evaluations (Welch does reference this topic, but sugar-coats it to seem beneficial to all), and divesting or consolidating companies (mergers and acquisitions), divisions, functions (eg. personnel, IT, procurement), products, components, and suppliers. Cost reductions for those remaining American employees can be achieved by reducing salaries (eg. competitive contracting out "non-core" functions - defined as broadly as possible), infrastructure (eg. work-at-home, "owner-operator" truckers), health-care benefits (through increasing worker contributions) and pensions (eg. via canceling, or switching from "defined benefit" to "defined contribution" plans. And then all the preceding measures are forced through the supply chain by requesting price reductions and/or the "China price."

Finally, leveraging tax reductions, abatements, pension plan takeovers, exemptions from lawsuit liability and various regulations (eg. EPA, OSHA. zoning) and various other "freebies" from government has also become another major modern "management skill" (eg. via threatening or actually moving production and/or headquarters; promising to create new jobs, threatening lawsuits, making large campaign donations) that Welch fails to reference in "Winning."

In summary, "Winning" is somewhat interesting, but mostly superficial and irrelevant. And overall, "winning" is no longer a skill to be proud of, worth multi-million dollar payouts to CEOs, or necessarily good for America.

Full of energy and a passion for results
Having read Dr Welch's earlier book "Jack: Straight from the Gut", I was eagerly awaiting the release of Winning. This book is logically split into several sections and chapters ranging from Strategy, Performance Management, Mergers and Acquisitions, Recruitment, Promotion and finally a chapter on answers to questions on China and other issues not addressed in the other chapters.

True to his style, candor is the hallmark of this book. One may not fully agree with Dr Welch on many issues, and he has not changed his opinion and conviction on some of the policies that he rigorously implemented at GE. But this book is an excellent summary in crisp and simple text, distilling his over four decades of experience in working for and leading one of the most admired companies of this planet.

Those interested in a serious discussion of management theories and looking for an approach based on data and research may be disappointed. But if one is looking for what works and what does not in reality, this book is sure to impress.

Content is one thing about books. What makes this book very different from what could have otherwise been published as a summary of concepts is the first person narrative style of the author. Every page is filled with energy, strong belief and commitment to the ideas discussed.After all this is a book based on true personal experience and not a discourse on theoretical concepts.

Dr Welch, thank you so much for this wonderful gift to next generation managers.

Can You Spell Class Action
The Jack and Suzy show has fallen flat on its face. Welch's
coda, to fire 10% of the workforce every year, translates into massive age discrimination (you need "vitality" in your staff) in the workplace, and is currently the subject of a 15,000 person class action lawsuit against a major US corporation, which has the misfortune of being run by a runner-up in the succession sweepstakes "won" by Jeff Immelt. Ironically, the CEO of this company was 51 years old at the time of Welch's retirement, and was probably passed over for the top job because Immelt was 44. The abused become the abusers.

WARNING!
I have no doubt that the book version is excellent. I have no doubt that the message is great, but the audio cd version of this book sucks. Jack Welch reads it so slow that it sounds like he is reading it to a group of first graders who don't speak english. I wish I hadn't opened the package because I would love to return the cds. I might as well have thrown the money in the waste basket.


... Read more

Amazon.com

Here's another management parable that draws its lesson from an unlikely source--this time it's the fun-loving fishmongers at Seattle's Pike Place Market. In Fish! the heroine, Mary Jane Ramirez, recently widowed and mother of two, is asked to engineer a turnaround of her company's troubled operations department, a group that authors Stephen Lundin, Harry Paul, and John Christensen describe as a "toxic energy dump." Most reasonable heads would cut their losses and move on. Why bother with this bunch of losers? But the authors don't make it so easy for Mary Jane. Instead, she's left to sort out this mess with the help of head fishmonger Lonnie. Based on a bestselling corporate education video, Fish! aims to help employees find their way to a fun and happy workplace. While some may find the story line and prescriptions--such as "Choose Your Attitude," "Make Their Day," and "Be Present"--downright corny, others will find a good dose of worthwhile motivational management techniques. If you loved Who Moved My Cheese? then you'll find much to like here. And don't worry about Mary Jane and kids. Fish! has a happy ending for everyone. --Harry C. Edwards ... Read more

Reviews (161)

Motivation ?
FISH! is he story of a woman searching for a way to revitalize her workgroup and in the process save her job. The solution she finds comes from the unlikely place of the local fish market. By listening to the stories of one of the market's clerks our heroine is able to take back to her own problem four basic tenets for success. She meets her staff at the corporate "toxic waste dump" and is able to convert them to a person from a group of dispirited losers into the best team in the company.

The 112 pages of this book read very quickly and the ideas in the book are quicker still. They are basic and they certainly are sound ideas for motivating people. However, I think that the parable of Mary-Jane and her dysfunctional team was far too simplistic to stand up to real world application and that is a serious detriment to the book. Once the lead is converted she meets with her team who, after one negative comment, begin to embrace the ideas wholeheartedly. Where are the perpetual whiners ? Where are the "We have always done it this way" complaints. How about that perennial favorite "It isn't our fault" ? And best of all - The sullen non-complainers who will agree to anything to get the meeting over with but resist any real change ? I am not trying to be a spoil-sport here but these are serious obstacles to the kinds of change that this book tries to implement. I think that this book is either much too long to explain what the four ideas are (and they are good), or it is much too short to actually serve as any kind of an implementation tool.

It is also a poorly written story. Rather than as a parable of one woman's self discovery, I would much rather have seen it as a non-fiction management book with the story of Mary-Jane interjected as an example. As written it is not a good manual nor is it a helpful example.

A Fish Story That's Real & Inspirational
What does a "Toxic Energy Dump" and throwing fish have to do with life, especially performance in the workplace? A great deal according to the authors of The Fish.

In this parable you learn very quickly and easily how to turn around a "toxic" environment. Although the solutions may sound simple and obvious, they remind us - that regardless of our position in an organization, it's a great thing to find enjoyment and satisfaction in our ordinary day-to-day work lives. The writers provide simple descriptions of what attitude and fun can do to turn around the "toxic energy dump" in the workplace. The fable and principles show you how to bring hope and excitement to the people who perform the "back room" functions.

This book is a quick read, with principles that are easy to grasp and apply. Laughter and fun are great bridge builders between people - I encourage you to try The Fish and see how these principles are used to build bridges not only at a renowned fish market in Seattle, but between people within a back room department and other departments.

Always Smell Your Fish Before You Buy
This book was given to me as part of a Fish seminar conducted by my company. The book must be addressed on three different levels: as a story, as a philosophy, and as a business book. The story is about a woman who takes over a failing department in her company, finds the inmates are running the asylum, learns some pearls of wisdom from some local fishmongers, teaches the employees the philosophy, and ends up with a successful department. The preceding explanation is only slightly shorter than the book itself, which contains so much white-space that it could easily be halved, and repeats so often that it could easily be halved again. As bad as the story and writing are, the philosophy underlying the Fish idea is even worse. It is essentially a hedonistic philosophy - that what employees really need to perform well is enough fun at work. The problem is that all jobs and careers involve a certain amount of tedium. Everone must "pay their dues." Too often the people complaining the loudest are those that refuse to deal with tedium as a fact of life. As a business book it fails as so many business books do because the ultimate goal of the book is not to attract a reader, but to convince corporations to buy a whole suite of products and services: the books, videotapes, fun fish things, decorations. Avoid this book, read Drucker instead.

Would rather be fishing
This book reminded me of a story about cheese. The ideas make sense, but the story is childish and doesn't provide an action plan. I recommend reading Rat Race Relaxer: Your Potential & The Maze of Life instead.

Insipid Garbage
I was unfortunate enough to have been made to read this utter, banal trash. This 'book' is yet another in the endless deluge of 'management' aids. Being a manager myself I was extremely disappointed as this book offers no new insight or any hints to great management secrets. Once one gets past the countelss pages of fluff, the underlying moral is simple...your job is what you make of it. If you have a positive attitude and outlook, your job will be enjoyable. If you think your job is boring and menial then it will be just that. These are basic common sense ideals that any capable manager should already be instilling on its employees. If you are a manager and are unfamiliar with these concepts then you are obviously either ill-trained or completely inexperienced and should not be a manager in the first place.
My true rating would be NO STARS, but the lowest possible was one star. ... Read more

Amazon.com's Best of 2001

Five years ago, Jim Collins asked the question, "Can a good company become a great company and if so, how?" In Good to Great Collins, the author of Built to Last, concludes that it is possible, but finds there are no silver bullets. Collins and his team of researchers began their quest by sorting through a list of 1,435 companies, looking for those that made substantial improvements in their performance over time. They finally settled on 11--including Fannie Mae, Gillette, Walgreens, and Wells Fargo--and discovered common traits that challenged many of the conventional notions of corporate success. Making the transition from good to great doesn't require a high-profile CEO, the latest technology, innovative change management, or even a fine-tuned business strategy. At the heart of those rare and truly great companies was a corporate culture that rigorously found and promoted disciplined people to think and act in a disciplined manner. Peppered with dozens of stories and examples from the great and not so great, the book offers a well-reasoned road map to excellence that any organization would do well to consider. Like Built to Last, Good to Great is one of those books that managers and CEOs will be reading and rereading for years to come. --Harry C. Edwards ... Read more

Reviews (298)

Jim Collins: REQUIRED READING (See why.)
With an overall keen focus on discipline and accountability, Jim Collins was assisted by a large team of gifted, discerning graduate students. Hence, "Good to Great" is a most welcome piece of major solid research in our current time when "business spin" has contributed to the failure of corporations, market values, employee careers, etc. Unfortunately, similar books over the past few decades have relied more on "impressionism" from the author(s), including the now famous "In Search of Excellence" which has since been exposed as not fully grounded in the true facts of the time. While Warren Buffet is not identified as a "Level 5" leader in "Good to Great," this is a volume which could surely bear the imprimatur from that "Sage of Omaha." This book could even assist GE's Jack Welch "grow" into a more effective individual. [Prepare yourself for a surprise-jolt: based on Jim Collins' penetrating analyses across 11 major organizations, Mr. Welch would probably be considered as a "Level 4" leader.]

This book is of significant value to anyone wanting to move from "good to great" no matter if it is within a profit, not-for-profit, or even in a home-family setting. Great, easy reading and, most importantly, an excellent, life-long reference manual to help you remain "tuned-up." Notably, this book should be a required supplemental text for all general management courses (undergraduate or graduate).

Achieving and continuing spectacular business success
In 1994, Jim Collins and Jerry Porras wrote one of the most successful management books of the last decade: Built to Last. Collins and Porras had studied 18 visionairy companies, many of which had existed for 60 years or more. These companies had a strong focus on values and people and great ability to to learn and exchange knowledge. They gave less priority to maximalizing shareholder value but paradoxically outperformed the market enormously. In a conversation with Jim Collins, McKinsey director Bill Meehan said he, too, loved the book, but added: "Unfortunately, it's useless". He explained why. The companies featured in Built to Last had always been great companies. But because most companies are just good (not great) they are not interested in a book which shows how to stay great (Built to Last) but in a book that shows how to become great. The matter inspired Collins. He built a research team of 15 people and started a 5 year study.

The team tried to identify companies that had jumped from good to great and had managed to continue their great growth for at least 15 years. They found 11 of these (Abbott, Circuit City, Fannie Mae, Gilette, Kimberly-Clark, Kroger, Nucor, Philip Morris, Pitney Bowes, Walgreens, Wells Fargo). These good-to-great companies (GTG's) outperformed the market by a factor 6.9 in the 15 year period of the analysis! (General Electric outperformed the market 'only' by a factor 2.8 between 1985 and 2000).

The study focused on the question: what did the GTG's have in common that distinguished them from comparable companies in comparable circumstances? The GTG's were compared with two sets of other companies: 1) the direct-comparisons: companies within the same sector and in comparable circumstances, 2) the unsustained comparisons: companies that had had a breakthrough but that had not been able to continue their success. Collins intended to, from the ground up, build a theory which could explain the successful transformation of the GTG's.

As it turned out, all of the GTG's had a period of build up, preparation (often lasting many years) before the breakthrough moment. Three phases could be identified:

PHASE 1: DISCIPLINED PEOPLE
1. LEVEL 5 LEADERSHIP: contrary to the expectation, leaders of the GTG's turned out to be quiet, self effacing and even shy. At the same time, however, they were very determined. Mostly, they were leaders that came from within the company and that have remained unknown to the greater public.

2. FIRST WHO...THEN WHAT: also contrary to what you might expect was that GTG's first got the right people on the bus and the wrong people off and only then focused on strategic direction and vision.

PHASE 2: DISCIPLINED THOUGHT
3. CONFRONT THE BRUTAL FACTS (..BUT NEVER LOSE HOPE). Characteristic was a combination of realism and hope.
4. THE HEDGEHOG CONCEPT (SIMPLICITY IN THREE CIRCLES): just like a hedgehog, the GTG's seemed to have a very simple but effective success formula: all of the activities of the company had to lie within the intersection of the following three circles: 1) what can we become best in the world at? 2) what are we passionate about? 3) what can we make money with?

PHASE 3: DISCIPLINED ACTION
5. CULTURE OF DISCIPLINE: the GTG's turned out to have a culture of discipline that made hierarchy and bureaucracy largely superfluous.
6. TECHNOLOGY ACCELERATORS: none of the GTG's had technology as a cause of the success, but technology did play the role of accelerator of the success.

Collins rather convincingly demonstrates the validity of this model. All of the GTG's showed these practices throughout the 15 year period, while none of the direct comparisons did. The unsustained comparisons showed some of these practises often right until the moment of their decline.

Looking at the share price development of the GTG's, you might expect that there has been a clear marking point of the transformation because their share price stays rather flat at first (for many years) and then just suddenly takes off and keeps on going up. An important finding of the team was, however, that there were nó special change programs, and nó breakthrough decisions or products. On the contrary, the process evolved very fluently. To eplain, Collins uses the metaphor of the flying wheel. When you start to turn this wheel it goes heavily and moves slowly. But by continuously keeping on turning the wheel, it starts to build momentum and then, just suddenly, a point is reached at which the wheel turns at great speed without you having to turn it any harder than at first. Is this the practice of many companies? Not at all! The reality of many companies is nót consistently following a chosen path but rather swinging from one hype to another.

I think this research evokes one principal issue. That the concept 'great' is operationalized in a financial way is easily understood from a practical standpoint. This criterion is clear and rather easily obtained and makes it easy to compare the companies scientifically. But is 'great' the best word to describe spectacular financial success? Does their financial success necessarily make GTG's 'great'? Wouldn't that be like saying that Bill Gates en Silvio Berlusconi are great people while implying Martin Luther King and Mother Theresa are not?

But, having said that, demonstrating how companies achieve and continue spectacular financial success, in itself, is extremely interesting and valuable. This is a terrific book that, I think, has the quality to equal or perhaps even surpass the success of Built to Last. Unlike most management books (which contain creative but highly speculative ideas), the message of this book is based on well-designed research and mindful interpretation of results that is explained and justified terrifically. Despite this thoroughness, the book remains a pleasant read. A pity that the book does not offer some more practical suggestions to help readers get started. I think that would have made it even better.

Study on Critical Factors for Organisational Greatness
Collins' curiosity and clear study brings to light some of those factors that contribute to greatness. These findings are grounded within individual, teachable 'points of view' which are easily applied to large organisations and applicable to small busness as well.
Collins puts his findings in clear accessable language. Including the finding that is responsible for the title... That good is the enemy of great.
I highly recommend this book/CD to leaders that are enaged with designing futures and those that work with them. It is core reading for key teams. It has made a significant difference in being able to articulate powerful conversations with teams about that which is tacit and critical to success. Giving common language and principles to engage with. A great study book for learning teams.

But, what about........?

Read it - but maybe buy it used

This books does however ask some good questions about how to go from being good to GREAT such as:

1. What am I(or what is the company) intrinsically passionate about?
2. What is the company\I good at? and does this "thing" come naturally?
3. Finally does this area that was chosen have "GREAT" potential?

On the other hand, here are some questions that I felt were left unanswered:

Can't you be GREAT at two things at the same time?

According to Jack Welch's book, you should strive to be #1 OR #2.
btw: Aren't there three medals awarded in the Olympics?

What about sales? The Mary Kay Company motto is "Nothing happens until somebody sells something." (from her book)

What about creating barriers to entry for competitors? (to protect market share like Carnegie or Rockefeller did)

Why didn't you include MORE on the failures of the Good to Great companies? Not just the failures of the competition. Guys like Edison, Lincoln had many defeats before they found ultimate success.
Doesn't bouncing back from failures have something to do with going from Good to Great?

The author mentions getting the right people in the right seats on the bus and the wrong people off. I believe this is an oversimplification. Age, salary, tenure, unions, hierarchy etc make this a very difficult task to accomplish!!

Yes this book took 5 years to write and was supported by 21 staff researchers BUT I am not totally convinced of the results. (and I liked the first book - Built to Last)
That's why I gave it only 3 stars

Must read for any executive, manager, or entrepreneur
This book was number one on the Wall Street Journal's list for a long time for good reason. It is a very pleasurable and easy read that will certainly set off light bulbs in your head. The coverage of the iterative process of buildup and breakthrough is outstanding. If you are an executive, manager, or entrepreneur, make sure you grab this book and take it to the beach or knock it out over a weekend. It certainly belongs in your library. ... Read more

Book Description

Monday Morning Leadership is a story that can help your career!Everyone likes a good story, especially if there are lessons that can be immmediately applied to life.This book is one of those stories - about a manager and his mentor.It offers unique encouragement and direction that will help you become a better manager, employee, and person. ... Read more

Reviews (32)

Excellent!
This book is great.

Our managers are required to read several management books each year. Monday Morning Leadership is the best I have read - by far. The book has a great combination - the least number of pages combined with the most useful information- of any of the books we have read. No fluff- or bulla bulla as Tony would say - just good stuff that I can actually use.

Buy the book. I am sure you will enjoy the journey with Jeff and Tony.

Outstanding Book - Monday Morning Leadership
This book is refreshing and well written for those of us who continuously work with others, as well as those that strive to be a great leader. David Cottrell writes from a perspective that we can all understand. Best book I have read in a long time.

Worth Buying!
This book is worth buying! It has digestable nuggets of good, common sense wisdom. It is easy to read and every person that I have bought this book for has found it to be entertaining and useful.

It is a permament part of my company's new manager circulum.

Monday Morning Leadership
Monday Morning Leadership is a quick read that any leader from business to education can read for knowledge, but maybe more importantly - reflection! The personal story leads the reader through his own personal re-discovery of strengths and weaknesses in business and personal life. The mentor, Tony, leads "Jeff" through 8 mentoring sessions that guide Jeff through his personal discovery of his own leadership style. These sessions with Tony helps him to re-discover changes that he can make to be the leader he once was, or could be - only new and improved with Tonys reflective questioning guidance.

OUTSTANDING!!!
This book is outstanding.
The author spoke at one of our management meetings and our company gave us the book. He was fantastic.
This book hits home with me ... it is not rocket scientist stuff but it is filled with information that I can use.

I recommend it highly. ... Read more

Amazon.com

As a social science researcher and an esteemed business consultant, Marcus Buckingham (First, Break All the Rules and Now, Discover Your Strengths) has spent considerable time studying the big picture. This wide-angle approach led him to an unexpectedly narrow conclusion: There is a core concept to even the most complex topic. What he has discovered in The One Thing You Need to Know is that single "controlling insights" exist for a whole range of situations, and when properly applied, can encourage exponential improvement and lead to precise action and results. In applying this concept to managing, leading, and individual performance he has pinpointed the single element necessary for achieving success in each of these three key positions.

Buckingham acknowledges the subtleties of the topic and his goal is "not to make these subjects simpler, merely clearer." And what could be clearer than one thing? The challenge lies in filtering out the nonessential matters and distinguishing "between what is merely important and what is imperative" in order to produce the greatest and most far-reaching effects. In offering advice on how to do this he also details the three things you need to learn about a person to manage them effectively, explains why a lack of balance is a good thing, shows how to identify your own strengths and weaknesses, and discusses which personality traits all great leaders must possess.

Clearly written, informative, and enjoyable, the book aims to motivate readers to act--not just think--differently by providing concrete examples and specific lessons. And it need not be confined to the office--the concepts outlined in these pages can help people feel more fulfilled and productive in all aspects of life. --Shawn Carkonen

Essential Buckingham

First, Break All the Rules	Now, Discover Your Strengths	The One Thing You Need To Know, Audio CD
First, Break All The Rules, Audio CD	Now, Discover Your Strengths, Audio CD	First, Break All the Rules, Audio Cassette

If You Like Buckingham, You'll Love...

Jack Welch Jim Collins Larry Bossidy

Patrick Lencioni Stephen Covey Malcolm Gladwell

Tom Rath Daniel Goleman Clayton Christensen

... Read more

Reviews (13)

Brilliant !
(*****)

This book tackles very delicate theories in managing and leadership brilliantly.Marcus Buckingham's approach is straightforward, uses easy language but it definitely kicks you hard.

Part of the charm of the book perhaps is in managing expectations.I expected to learn just `One Thing' but instead there are so many things you'd read that would change your outlook.

The better books are those that would change your views, the best ones change your actions... this one is part of the latter.Aside from changing my views of managing and leading forever (in a way are opposites), this book has changed my routine and made me do changes here and now.

A must read!

Some Nuggets - Same Ideas as previous books, but applied.
I like the overall tone of this book, as I am a real advocate of his earlier works with discovering & developing one's strengths.For me, however, it was largely recycled ideas - albeit good ones!

The best nuggest I got (so far - I'm still reading parts) is that great managers play chess rather than checkers with their people.That is, in chess, you have to know each particular piece - how each one moves & performs in a different way.In checkers, you treat all pieces the same regardless.Perfect analogy, which I will use in my classes & for clients!

The one thing you need to know..
dont waste your money on this.

Just a collection of boring anecdotes.

Very insightful, practical and useful...A must read!
I loved this book! I learned a great deal about how to improve my own performance at work as well how to better understand others around me. Buckingham cuts through the business babble out there and provides useful practical advice one can apply in the work world and in life. Although I'm a fan of the first two books, this one is the must read!

Highly Recommended!
Many soothsayers pontificate sonorously about leadership to anyone who will listen, but over time they gradually lose touch with their subject matter. You may at first wonder if best-selling guru Marcus Buckingham has stumbled into this very ditch after he devotes eight pages early in the book to what makes great marriages (FYI: he says it's always interpreting everything your spouse does in the warmest possible light, whether or not that is logical). Well, not to worry - Buckingham is just warming up. An original thinker who lets his intellect roam, he brings sharp insights to the evergreen topic of leadership. Although this book is essentially creative in nature rather than intellectually rigorous, you'll come to respect the powerful perceptions it has to offer. Buckingham must navigate a perilous balance between clarity and oversimplification, and he pulls it off rather well. While we wouldn't say this is the only book you need to read to understand leadership, we highly recommend it. ... Read more

Amazon.com

John C. Maxwell offers lively stories about the foibles and successes of Lee Iacocca, Abraham Lincoln, Princess Diana, andElizabeth Dole in The 21 Irrefutable Laws of Leadership. Readerscan expect a well-crafted discussion that emphasizes the core attitudesand visions of leadership. Maxwell uses the same tell-it-like-it-isapproach that he honed in the bestselling Developing the Leader Within You. For instance, when explaining "The Law of Influence," Maxwell states that "job titles don't have much valuewhen it comes to leading. True leadership cannot be awarded, appointedor assigned. It comes only from influence and that can't be mandated."Even after Princess Diana was stripped of her title, Maxwell says shewas still able to lead a global effort toward banning land minesbecause of her sophisticated ability to influence others.

If readersare looking for a step-by-step formula, Maxwell's list of "laws" willprobably seem too chatty and anecdote driven. There are no specifictips on what readers can do during the next workday to help them becomestronger leaders. On the other hand, Maxwell's background as a pastorgives him an inspirational voice and a spiritual context to leadershipthat many business and church leaders appreciate. --Gail Hudson ... Read more

Reviews (138)

Good beginning
I liked the book, but like others I was looking for more application than theory. If you can get past Maxwell's logic on how the examples explain EVERYTHING and determine how to apply the laws to your own situation you will do well to read the book. One reason his book doesn't explain how to apply the laws is because he has published numerous video tapes, audio tapes, and other books that you can buy which do explain how to apply them. In the video series on this book each of the "21 Laws" has references listed (which are published by Maxwell, imagine that)which cost hundreds of dollars. If you bought all of them they would cost almost $3000! He has a good system but it is very expensive. THe book is not meant to teach you everything, it is only a beginning. Learning leadership takes a lot of time and money if you are going to learn it from Maxwell.

If he put everything into one book it would be a VERY BIG BOOK and Maxwell wouldn't make as much money as he does from the complete series......

This book offers a background for successful leadership.
John Maxwell's hard cover is available on audio cassette. It was a pleasure to listen to it in the car on my way to work. It is filled with bits of wisdom I found very valuable to have in my thinking. The narrator has a steady, pleasant voice. He explains each of the Laws clearly and understandably one at a time, thus allowing the listener to pause at each new law to reflect.

There are many references to founders of popular businesses. I could relate to his success stories of well known companies like McDonald's or Apple Computer.

Maxwell is himself a minister of a church which he built successfully using the laws he describes. Because he is a minister, he has the ability to communicate in layman's terms. The story like manner in which the book is written allows for stress-free listening and easy learning.

I would recommend this book as an excellent supplement to any class in leadership skills or mentoring. It gives the reader a broad base to rely on when dealing with the long range goals.

The reality of leading in business
This is an excellent book of legendary leaders and management. We gain the opportunity to see the "big picture", and learn from the successes and failures of others. If you believe that we should always be surrounding ourselves with more wise and experienced people, then this book will make sense to you. I will reiterate that this is not a step-by-step, tips, tricks, or get rich tomorrow book. Whether, you are an entrepreneur or climbing the corporate ladder, this book will help with your vision and relationships in business.

On The Soap Box
Zig Ziglar has some good ideas, but the overall advice in this book doesn't offer clear tips to improve leadership skills in the short term. With elections drawing near, it reminds me of a dry, rambling political platform. Check out Rat Race Relaxer: Your Potential & The Maze of Life, it has practical every day advice on how to be the leader of your own life.

The most concise and applicable book on leadership
This book is the best book on leadership i've ever read. It seems to me that the negative reviewers of this book misunderstood this book. The book is not meant to go step by step through all 21 laws. The book is meant to tell you what the laws are of leadership, it's ur responsibility to find out how you can use these laws in your life. Honestly the laws are practical and simple and they can be implemented as soon as u understand them just by the way u speak , how much u read, how many seminars you attend and audio training material you listen to. All those things will help increase your lid of leadership but that won't happen until you know what u need to work on and this book pinpoints what a true leader is and does in the world as we know it. ... Read more

Amazon.com

Why do some people consistently inspire others to follow their lead? According to John C. Maxwell, author of 24 books and a regular speaker on the topic, it's the "character qualities" they possess. In The 21 Indispensable Qualities of a Leader, Maxwell identifies these top traits as character, charisma, commitment, communication, competence, courage, discernment, focus, generosity, initiative, listening, passion, positive attitude, problem-solving, relationships, responsibility, security, self-discipline, servanthood, teachability, and vision--and then defines them in ways that readers can absorb and utilize. Each is covered in a separate chapter opening with a high-concept definition and continuing with relevant anecdotes, details on its meaning, suggestions for further reflection, and exercises for improvement. For example, in the section on vision ("You can seize only what you can see"), Maxwell describes how Walt Disney initially developed the theme-park concept after accompanying his daughters to a fun-filled but rather shabby amusement park. He then analyzes how Disney's resultant projects drew on his personal history while meeting other's needs, and explains how readers must "listen to several voices" to develop successful foresight in a similar way. Finally, Maxwell suggests methods to articulate these visions and measure their implementation. --Howard Rothman ... Read more

Reviews (45)

leadership simplified
Written to complement The 21 Irrefutable Laws of Leadership, this book will help you identify and develop the personal qualities you need to become a more effective leader.

Maxwell does an excellent job of getting to the heart of each quality in a few short pages. He starts with two relevant quotations to start you thinking. He then gives you a short real-life example of that particular quality in action.

He breaks each principle down into specific applications, gives you a brief period where you can assess your own effectiveness, offers you concrete ways to improve yourself, and wraps each chapter up with a profound thought that will stay with you long after you have closed the cover.

What you get out of this book depends on how you read it. This is a very simple read, and you may be tempted to race through it and miss some key points. Maxwell rightly suggests that you walk through each quality methodically, giving it the attention that it warrants based on your current level of competence.

While the material warrants five stars, some spelling mistakes and the author's use of his own quotes dropped it down a notch for me. Otherwise, an excellent handbook for improving your personal leadership qualities.

Larry Hehn, Author of Get the Prize: Nine Keys for a Life of Victory

MAXWELL HAS A WINNING COMBINATION!
Of all the books available on leadership, I have found this to be one of the best, and leadership is part of what I teach through my business management courses. This is by no means one of the lengthiest books or most in-depth books, but it says more in 157 pages than others say in 400 pages. The easy-flowing writing style creates an enjoyable reading experience which does not take an extensive amount of thought or time to comprehend. The end result is an accomplished, basic book served in a professional style.

The author uses these twenty-one qualities for the basis of successful leadership: character, charisma, commitment, communication, competence, courage, discernment, focus, generosity, initiative, listening, passion, attitude, problem-solving, relationship, responsibility, security, self-discipline, servanthood, teachability and vision. What a sensational, winning combination! Each of these twenty-one components is discussed separately. While all of these elements are critical for strong leadership, if I had to narrow the scope down to five areas of particular benefit, it would be the ones on character, competence, listening, generosity and self-discipline. I particularly liked Maxwell's straight-forward approach and positive attitude exhibited throughout the book. One other book that rated at the top of my list, and one I would also highly recommend, is a favourite, all-time classic, "How to Win Friends and Influence People" by Dale Carnegie.

Spot on!
This is one of the best books on leadership I have read. It gives specific examples and motivational thoughts as to what it takes to live the life of a leader.

The book is an easy read and can be used as part of a 21 day/week/month program to apply the morsals and maxims of leadership Maxwell provides.

Now that my copy is all marked up, I can't wait to share it with my employees!

Qualities Every Leader Needs to Know and Apply
I genuinely like this book because it causes the reader to BE the qualities of a leader. It addressed character, charisma, commitment, communication, competence, courage, discernment, focus, generosity, initiative, listening, passion, positive attitude, problem solving, relationships, responsibility, security, self discipline, servanthood - to get ahead put others first, teachability - keep leading - keep learning, and vision.

This book will show you that every leader is a leader first to themselves, by integrating the above qualities into our consciousness, and walking our talk with others, and especially within our own selves.

I recommend that the reader seeks to BE these qualities, and to integrate them into a positively focused life - from the inside out.

This book is a wonderful contribution to embrace the highest qualities of genuine leadership, sans the ego's need to try to get others to follow you, but simply to be joyously immersed in BEING you.

Highly recommended to bring out the leader in you.
Barbara Rose, author of 'If God Was Like Man: A Message from God to All of Humanity' and "Individual Power: Reclaiming Your Core, Your Truth, and Your Life'

Foundational Leadership Information
Dr. John Maxwell offers clearly defined and timely advice for leaders. This resource is based on ethical leadership and other foundational truths. You may refer to this motivational and inspiring resource numerous times in your career.

Kenneth McGhee - Author
Eleven Leadership Tips For Supervisors ... Read more

Book Description

Whether challenged with taking on a startup, turning a business around, or inheriting a high-performing unit, a new leader's success or failure is determined within the first 90 days on the job.

In this hands-on guide, Michael Watkins, a noted expert on leadership transitions, offers proven strategies for moving successfully into a new role at any point in one's career. The First 90 Days provides a framework for transition acceleration that will help leaders diagnose their situations, craft winning transition strategies, and take charge quickly.

Practical examples illustrate how to learn about new organizations, build teams, create coalitions, secure early wins, and lay the foundation for longer-term success. In addition, Watkins provides strategies for avoiding the most common pitfalls new leaders encounter, and shows how individuals can protect themselves-emotionally as well as professionally-during what is often an intense and vulnerable period.

Concise and actionable, this is the survival guide no new leader should be without.

"Few companies develop a systematic 'on-boarding' process for their new leaders, even though this is a critical function with major organizational implications. Michael Watkins's The First 90 Days provides a powerful framework and strategies that will enable new leaders to take charge quickly. It is an invaluable tool for that most vulnerable time-the transition."

-Goli Darabi, Senior Vice President, Corporate Leadership & Succession Management, Fidelity Investments

"Every job-private- or public-sector, civilian or military-has its breakeven point, and everyone can accelerate their learning. Read this book at least twice: once before your next transition-before getting caught up in the whirl and blur of new faces, names, acronyms, and issues; then read it again after you've settled in, and consider how to accelerate transitions for your next new boss and for those who come to work for you."

-Colonel Eli Alford, U.S. Army

"Watkins provides an excellent road map, telling us what all new leaders need to know and do to accelerate their learning and success in a new role.The First 90 Days should be incorporated into every company's leadership development strategy, so that anyone making a transition in an organization can get up to speed quicker and smarter."

-Suzanne M. Danielle, Director of Global Leadership Development, Aventis

"Michael Watkins has nailed a huge corporate problem and provided the solution in one fell swoop. The pressure on new leaders to hit the ground running has never been greater, and the likelihood and cost of failure is escalating. Watkins's timing with The First 90 Days is impeccable."

-Gordon Curtis, Principal, Curtis Consulting "The First 90 Days is a must-read for entrepreneurs. Anyone who's been the CEO of a start-up or early-stage company knows that you go through many 90-day leadership transitions in the course of a company's formative years. In this groundbreaking book, Michael Watkins provides crucial insights, as well as a toolkit of techniques, to enable you to accelerate through these transitions successfully."

-Mike Kinkead, President and CEO, timeBLASTER Corporation, serial entrepreneur, and Cofounder and Trustee, Massachusetts Software Council ... Read more

Reviews (10)

Good advice, wish I'd read it sooner
I bought this book in anticpation of a move that never happened. That said, it was remarkably useful even in my current position. It helped me frame many of my career experiences in a larger context, and when I do make a move in the future, I will be prepared for it.

I even bought it for a friend as a "happy new job" gift. She loved it, too.

His earlier stuff is good too
I work for a leading health care company and went through one of Watkins's transition forum programs here. If really helped me get off to a running start. We also got his negotiation book, Breakthrough Business Negotiation, which also was very helpful. I've since also read his book on influencing government and business strategy, Winning the Influence Game. Definitely helpful if you are dealing with issues of regulation and reimbursement as we are. It's nice to see him getting recognition for the First 90 days, but his earlier stuff is just as good, if negotiation or influence are important to what you do.

Watkins' negotiation book is great too.
I bought The First 90 Days when I was heading into a new VP Sales position. It was a huge help just like the other reviews say. Then I got his Breakthrough Business Negotiation book and it was great too. I bought copies for all my regional and district sales managers. It's the best thing for tough negotiations I've read.

just what I needed
I was on day 6 of a new CEO job and everything was falling apart -- I encountered serious resistance to even minor changes that obviously needed to be made. Reading this book, I realized I had walked into a problem where management saw the company was in need of a turnaround, but the employees had no idea and saw their company as a steady success story.

Every bit of this book is gold. From how to approach change implementation based on situation, to managing upwards, to making the mental switch to your new position, it's all been helpful.

Many great ideas to think about!
There are many original great ideas presented in this book which stand alone on their own merit. But perhaps the biggest idea of the book is for companies to view a job transition as any other business process- and subsequently look to optimize it. There are so many transitions in most companies in any given year, that having a process that makes more transitions successful and the new employees effective sooner should noticeably improve the bottom line. Most importantly, this book makes you think!

Also noteworthy in this book is its straightforward organization- the book lays out 10 areas to consider during a transition, then dedicates a chapter to each, and concludes with a brief summary. The book also reads well, and has examples to clarify the 10 areas. ... Read more

Book Description

When it was initially written in 1987, few could have predicted that The Leadership Challenge would become one of the best-selling leadership books of all time. Now, faced with the new challenges of our unpredictable global business environment, Jim Kouzes and Barry Posner--two of the country's premier leadership experts--have completely revised and updated their classic book. Building on the knowledge base of their previous books, the third edition of The Leadership Challenge is grounded in extensive research and based on interviews with all kinds of leaders at all levels in public and private organizations from around the world. In this edition, the authors emphasize that the fundamentals of leadership are the same today as they were in the 1980s, and as they've probably been for centuries. In that sense, nothing's new. Leadership is not a fad. While the content of leadership has not changed, the context has-and in some cases, changed dramatically.

... Read more

Reviews (33)

Guidelines and Parameters for the Perilous Journey Within
I recently re-read this brilliant book before proceeding to Kouzes and Posner's more recently published Encouraging the Heart. I highly recommend both and suggest that they be read in the order in which they were written. Those of us who presume to review books such as this one can merely indicate their breadth and depth of substance as well as their stimulation of thought about the material presented. For example, Kouzes and Posner identify what they call "five leadership practices common to successful leaders" and then suggest ten "behavioral commitments" among those leaders studied. Here they are:

Practice: Challenge the process
Commitments: (1) Search for opportunities and (2) Experiment and take risks

Practice: Inspire a shared vision
Commitments: (3) Envision the future and (4) Enlist others

Practice: Enable others to act
Commitments: (5) Foster collaboration and (6) Strengthen others

Practice: Model the way to the desired objectives
Commitments: (7) Set the example and (8) Plan small wins

Practice: Encourage the heart of everyone involved
Commitments: (9) Recognize individual contribution and (10) Celebrate accomplishments

Those who conduct "360 Feedback" programs could do much worse than to base evaluations on criteria suggested by these practices and commitments. They provide the thematic infrastructure of the material which Kouzes and Posner present within seven Parts. The first introduces key concepts and terms: "Knowing What Leadership Is Really All About." Each of Parts Two-Six is devoted to one of the five Practices. Kouzes and Posner conclude with Part Seven, "The Beginning of Leadership', followed by two appendices which enable the reader to complete "The Personal Best Questionnaire" before reviewing "The Leadership Practices Inventory."

There are dozens of outstanding books on leadership and this is one of the best. I am especially impressed by the balance Kouzes and Posner maintain throughout between theory and practice. More specifically, they introduce and explain various core concepts and then draw upon real-world situations to illustrate those concepts. Obviously, "Encouraging the Heart" (Part Six) introduces ideas which Pouzes and Posner develop in much greater depth in a sequel volume which bears the same name. They conclude this book as follows: "We have said that leaders take us to places we have never been before. But there are no freeways to the future, no paved highways to unknown, unexplored destinations. There is only wilderness. If you are to step into the unknown, the place to begin is with the exploration of the inner territory." Those who agree (as do I) with these final remarks are urged to check out David Maister's Practice What You Preach, Tim Sanders' Love Is the Killer App, David Whyte's The Heart Aroused, and Larry Davis' Pioneering Organizations.

Had to read this one again
I read the original book a few years ago and found the information very inspirational. I was happy to see the updated printing has chapters on corporate downsizing and covered the loss of jobs due to increased technology in the workplace. Now more than ever companies have to work smarter with fewer employees and this book has the insight on getting that job done. I also recommend reading Rat Race Relaxer: Your Potential & The Maze of Life by JoAnna Carey a great week-by-week guide to motivating employees.

A wonderful thesis on the leadership practices
This is a book about bringing out the best in oneself and in the other people. A must read for anyone trying to achieve self-fulfillment and improve their impact on the world.

Most other books on this topic talk about well-known personalities, but this one focuses on the underlying leadership practices using examples of ordinary people as the leaders, in turn emphasizing that each one of us can choose to become a leader. Some books are for a sail-through reading while others are for digesting. "The Leadership Challenge" requires slow chewing and a deliberate assimilation of the teachings and research presented, for the new learnings to become an acquired habit or a second nature. My top-most learning is that leadership is not a place or a peak to be conquered, but rather a skill with which the journey through one's life can become far more fulfilling. The Leadership practices as presented are independent of one's position in an organization, and can be exercised at all levels.

It is about interactions, relationships and what one does to inspire others for uplifting their performance and efficiency. Similarly, it talks about practicing leadership skills in one's own personal life by credible communications, setting standards and expectations, and following fair means to achieve these. Leadership is indeed everyone's business, to seek continuous improvements and not become stagnant in one's life.

"The Leadership Challenge" book stands apart from others by giving examples of ordinary people who overcame their own adverse circumstances to make a differences to others around them. If everyone learns and practices the art of Leadership as presented, it will provide an inner fulfillment by realizing one's own full potential while improving the overall state of affairs in the world.

"Unequivocally superior book on leadership"
As other reviewers have commented; there is a ton of information in this book. I will add; tons of fantastic information! This is a book I have been reading sporadically for the past nine months. Why have I taken so long to read it? I will read it for a while, put it aside, read another book, then return to this one. It is profound. The only book on leadership better than this (maybe): Principle Centered Leadership.

The copy I read was the first edition. I've skimmed through this edition and found that the authors have added websites and other informative stuff to keep it up to date.

Each time I've returned to this book I wonder: why did I ever put it down? If you are a manager or an aspiring leader, like me...Read this one. You'll be glad you did. I know for a fact, this book is required reading for certain business majors.

The foundation for all the others
I know that it's a cliche to call anything other than the Bible, a "Bible," but this is The Leadership Bible, nonetheless. If this is not in your library and a large part of your leadership journey, you are way way way behind the curve. Kouzes and Posner have been conducting some of the most significant leadership reasearch on the planet for over 20 years--and you'll find all that accumulated wisdom in this book. ... Read more

Book Description

A "textbook with passion", Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence.In this book, author Quint Studer, CEO of Studer Group, draws on his personal experience as a former hospital executive who led two organizations to the top 1% in patient satisfaction and his experience coaching hundreds of healthcare organizations since.

Studer, a nationally acclaimed educator, coach, and thought leader in healthcare today, is a master storyteller, mixing "chicken soup style" stories with personal insight, simple tools, and in-depth recommendations on how good organizations can become great ones.

Based on Studer Group’s Nine Principles SM, Quint Studer shows how to retain more employees; ensure better customer service; build strong leadership, align organizational values, goals, and results; increase communication; reward and recognize individual success while also requiring accountability; and move operational performance for better financials, market share, and growth.

At the core of the journey, he says, is a sense of purpose, worthwhile work and making a difference.When organizations learn how to harness this passion in their employees, they create a success spiral with ever increasing momentum.

In fact, Richard L. Clarke, FHFMA, President and CEO of Healthcare Financial Management Association says, "Quint Studer’s Nine Principles of service and operational excellence provide the missing link between people power and strong financials.It’s about courageous leadership." ... Read more

Reviews (10)

Turning Passion into Performance
This book has something for everyone - those just starting to create their culture of excellence AND those who are already quite good and looking for the "tweaks" to be even better. Personal stories make it easy-to-read and show how hardwiring a few specific actions can turn passion into performance.

The definitive textbook on excellence
Quint Studer has been making a difference in healthcare for years. His nine principles have been proven successful many times over in organizations large and small throughout the nation. Hardwiring Excellence is a primer of how the nine principles can help an organization achieve excellence. It is a step by step guide that provides an entertaining combination of wonderful stories and practical information that works. You will read and re-read this book many times over, and it will take you on a journey to achieve excellence that you never thought possible.

A "How-To" for Excellence
Quint has an amazing way of always connecting, always reducing the complexity and showing the way to simplicity in the pursuit of excellence.
His advice and coaching tips are real-world and real-time and shouldn't be thought of as exclusive to healthcare. It would be difficult to make it to the end without identifying one or two leadership-enhancing behaviors....ready to be put to use tomorrow.
Having attended his speaking engagements, I can share that "Hardwiring Excellence" is like an extended conversation with Quint.

Life Changing! If you are a burned out healthcare leader...
You simply must read this book. This clearly demonstrates how to take complex situations and make them easy to understand by connecting to purpose, worthwhile work and making a difference. I now remember why I got into healthcare in the FIRST place. I am a better leader because of these Principles.

Changing Healthcare
While applicable to most environments, Hardwiring Excellence gives specific tips for healthcare providers on creating a culture of operational excellence. If each reader implements three recommendations from the book, they will improve their chances of retaining their excellent employees. ... Read more

Amazon.com

Once again using an astutely written fictional tale to unambiguously but painlessly deliver some hard truths about critical business procedures, Patrick Lencioni targets group behavior in the final entry of his trilogy of corporate fables. And like those preceding it, The Five Dysfunctions of a Team is an entertaining, quick read filled with useful information that will prove easy to digest and implement. This time, Lencioni weaves his lessons around the story of a troubled Silicon Valley firm and its unexpected choice for a new CEO: an old-school manager who had retired from a traditional manufacturing company two years earlier at age 55. Showing exactly how existing personnel failed to function as a unit, and precisely how the new boss worked to reestablish that essential conduct, the book's first part colorfully illustrates the ways that teamwork can elude even the most dedicated individuals--and be restored by an insightful leader. A second part offers details on Lencioni's "five dysfunctions" (absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results), along with a questionnaire for readers to use in evaluating their own teams and specifics to help them understand and overcome these common shortcomings. Like the author's previous books, The Five Temptations of a CEO and Obsessions of an Extraordinary Executive, this is highly recommended. --Howard Rothman ... Read more

Reviews (51)

Help for Dysfunctional Teams
Patrick Lencioni has written an exceptionally interesting fable on optimal team performance. He has prescribed guidelines for team success and applied them in an interesting, easy to read story with a twist. He has defined easy to follow principles that with practice can lead any group or team, large or small to be great.
The book begins with a story of a potentially great company with a dysfunctional executive staff. Even though this company assembled some of the best executives and attracted top tier investors (compared to their closest competitors), the company was on a downslide. Morale was slipping and key employees were leaving. The CEO (and co-founder) was relieved of his title by the board and the search for his successor began.
This company, Decision Tech, was a high profile, two years old company with much at stake. The chairman of the board pushed for hiring Kathryn, an ancient fifty-seven years old by Silicon Valley standards. Employees and the executive staff were stunned with the news of the new hire.
The story develops by weaving Lencioni's team dysfunctions into its web. The fable is enticing and not typical of your "how to produce" guidelines book. The author keeps your interest while at the same time introducing and teaching his methods.
At the end of the story, Mr. Lencioni reviews all levels of team dysfunctions and summarizes and reiterates each. Therefore reinforcing his principles and eliminating confusion.
This is the first book I have read by this author. I found it entertaining, yet very informative. I enjoyed the novel format while receiving important informational steps for success in a team or group.
I would highly recommend this book to any person or group seeking to improve or turn around the team in which they belong. It would be a great tool for corporate teams or even the local high school basketball team. All teams would greatly benefit from Mr. Lencioni's advice.

Insight Made Easy
In The Five Dysfunctions of a Team, Patrick Lencioni attracts and captures your attention with his intriguing business story. Before going into thorough details of the five dysfunctions, Lencioni tells the story of a fictitious executive team working to revive a technology company near Silicone Valley. The characters are as realistic as can be and extremely easy to relate to. The story is quite simple to understand and keeps a quick pace. Typically, I have found educational books to drag on and only share stories that few people could relate with. However, this book leads readers through a reasonable, professional journey. The dysfunctions are practical and truthful. Often teams and groups feel that they have all of the possible resources necessary in attaining and mastering their goals, when in fact, they have a plethora of various hidden problems holding them back. Lencioni breaks apart each of these difficulties and explains how it will deny the team of their full potential. I felt that Lencioni's method of applying knowledge prior to teaching a lesson was much more effective than the traditional method of teaching then applying. When the author is finally "teaching" the lessons towards the end of the book, it seems as if you have already learned the information. Patrick Lencioni also provides a useful team assessment and a thoroughly detailed model of the dysfunctions. Insightful suggestions on overcoming the dysfunctions are included as well. Overall, this short, quick book is packed full of invaluable knowledge that can be applied to teams at all levels.

Highly Recmmended!
Patrick Lencioni offers a satisfactory fable about an executive wrestling to take hold of a company and create a smoothly functioning executive team. The narrative moves right along as he addresses the problem of feckless teamwork with the fictitious Decision Tech company as a test case. The novel is interesting, and you can read through it easily, getting to know the characters and participating in their business decisions. However, if you just want to learn about better teamwork quickly and leave, skim to the final chapters. Here, the author outlines a detailed model for diagnosing the five dysfunctions of a team and provides exercises and techniques to ameliorate those dysfunctions. The advice is complete and concrete. We recommend the meat and potatoes diagnosis and solutions as well as the cake and ice cream story, but how much narrative you want to read may depend on what shape your team is in when you start, as well as on your taste for tales.

Things to look for and fix on teams at all levels
This book is great because the simple narrative makes the 5 different disfunctions more concrete by showing exactly how they can manifest in a team. These are common issues not only executive-level teams, but also teams of lower-level folks like myself, working on individual features of a product. Some of the higher-level concepts like understanding what your 'first team' are a little bit less relevant, but most of the book is still very pertinent and easy to directly apply.

The worksheets and exercises he has in the back are also great, no-nonsense ways to bring your team back on track. The only things I might've liked to see are some more information around what can go wrong when you try to "correct" the particular issues and maybe some more concrete details on what it means to be a leader by his definition. It's a bit vauge in places and seems to be more a matter of reporting structure than technical / feature leadership (i.e. a team of all true peers but where one person is the technical / business expert), though he works to call out some of the details at the end.

Inspirational
According to Lencioni, "the ultimate test of a great team is results," and in this fable told in the style of similar books, such as The Goal, and The Present, the author discusses how to build and profit from teams. This book is not about teamwork, so much as the deliberate creation of teams to analyze and resolve problems within an organization. The book is highly readable and informative for any executive aspiring to learn about teams or share an inspirational book with his or her workforce.

Lencioni identifies 5 reasons teams fail: lack of commitment, failure to embrace conflict, lack of results focus, lack of accountability, and lack of trust. The author concludes his book and his philosophy with the statement success is a matter of "embracing common sense with uncommon levels of discipline and persistence."

Read this book and share it with your fellow employees. I would also recommend you read Goldratt's book The Goal (ISBN: 0884270610) in conjunction with this book. ... Read more

Reviews (47)

Make Change Irresistibly Attractive
The leaders of some organizations have no idea how to make successful changes, and are likely to waste a lot of resources on unsuccessful efforts. Professor Kotter has done a solid job of outlining the elements that must be addressed, so now your organization will at last know what they should be working on.

On the other hand, if you have not seen this done successfully before, you may need more detailed examples than this book provides or outside facilitators to help you until you have enough experience to go solo. I suspect this book will not be detailed enough by itself to get you where you want to go.

Here's a hint: The Harvard Business Review article by Professor Kotter covers the same material in a much shorter form. You can save time and money by checking this out first before buying the book.

I personally find that measurements are very helpful to create self-stimulation to change, and this book does not pay enough attention in that direction. If you agree that measurements are a useful way to stimulate change, be sure to read The Balanced Scorecard, as well, which will help you understand how to use appropriate measurements to make more successful changes.

If you want to know what changes to make, this book will also not do it for you. I suggest you read Peter Drucker's Management Challenges for the 21st Century and Peter Senge's Fifth Discipline.

Good lu