Book Description

Since publication in 1996 there have been tremendous advances in business and management which have necessitated the development of a new, improved second edition. IEBM 2nd Edition addresses these advances by updating all existing material as well as adding a great deal more. This revision means that the printed encyclopedia now fills 8 volumes with fifty percent more entries and four million words. Additional countries are profiled in the new edition and there are even more biographical profiles of influential management thinkers, making IEBM 2nd Edition bigger and better than ever. Full-length entries, equivalent to any secondary critical work or journal paper, serve as excellent introductions to the debates and literature of a given topic or concept. Each entry is fully cross-referenced and a further reading section is carefully annotated to indicate the level and importance of the work cited which proves especially useful for the student to take their research further. ... Read more

Reviews (1)

A book to complete any businesss library.
Without this book all business libraries are incomplete.With articles rangeing from the biographies of such legends as Bill Gates to fully referenced and peer reviewed articles on world regions and their economic statuses and of course a thorough grounding in the business basics.This not only superseeds the first edition but comprehensively betters it. ... Read more

Book Description

Hax and Mailuf offer a pragmatic approach to strategic management, offering practicing managers and business readers a disciplined process that facilitates the formulation and implementation of strategy.Most comprehensive, integrated, explicit approach to strategy formulation; Proctor & Gamble used as a running case throughout the text. Other real world examples include NKK and Merck; global perspective, companies are drawn from all over the world. ... Read more

Reviews (4)

The Strategy Concept and Process
Need to know about the fundamental concept and process in Strategy? read this book, you will find a comprehensive description in "easy to understand" language, even that you're a beginner in Strategic Management. This book is a usefull guide for anyone, no matter you're a undergraduate, Graduate or Doctoral student. A state of the art of Strategic Management.

Learn To Develop a Strategic Plan and Capture the Essence
Basically, this book aims at making strategy concepts and techniques very clear to readers. In this book, strategy concepts were translated into well-considered formulations.

While reading book, you will see this property many times and it will help you better understand the abstract concepts. When you finished the book, you will be able to place your strategy theory on a strong base. No longer you will think that "Strategy Is a Staff Work." This book will give you the framework in which strategic plans are developed.

And lastly, you will find a lot of cases related to the theory in this invaluable book. I higly recommend..

very usefull in the field
Very exciting knowledge from the expert

A clear and compehensive methodology to make a strategy
The book present a clear and comprehensive methodology to make a strategy at three levels: corporate, business and functional. Include the Porter and BCG analysis. The method explain each step to make a complete analysis of the business before the formulation of the strategy. Each step is practical and adaptive to any kind of business. ... Read more

Book Description

The definitive guide to the latest tools & techniques for achieving performance excellence in manufacturing, distribution, and planning Now completely revised and expanded, World Class Production and Inventory Management presents the latest information on the unique tools and techniques needed to manage the planning and production of a manufacturing enterprise. Including a completely new chapter on Efficient Consumer Response (ECR), updated case studies, and additional information on manufacturing integration, this comprehensive reference includes:

• Step-by-step implementation techniques in each key area of production and inventory management
• Fresh perspectives on manufacturing integration and multiple demand stream management
• Best-in-class examples from companies such as Abbott Laboratories, Boeing, and Martin Marietta
• Proven guidelines for avoiding the most common problems and for achieving continually higher levels of performance
• Self-assessment questions helpful in measuring the performance of your company in each operating area

Reviews (4)

Good first book
I would recommend this to anyone new to operations management in a production environment. The book does a good job of covering the key concepts of inventory management and production planning in a quick and easy to read format.

Systems Implementation & Review
I read this book as part of a Masters degree, comparing actual methods with "The Proven Path". It is the only humorous book I have read on methodologies and the concepts are of relevance to all systems implementation - not just manufacturing. I thought the book was easy to read and very interesting - in short, it is excellent. A must for those pursuing a production career.

Great manufacturing management book
The book does not go into great detail but it is worth reading because it explains everything you need to understand how a manufactoring company has to work in order to achieve full controll over its business processes. The examples are very simple but very usefull. It is also a good book for people that do not have a background in manufacturing because it explains everything you need in order to understand the main subjects.

A tremendous book for tomorrow's leaders, today!
This is a great book that encapsulates many of the latest innovations in manufacturing management. Including - JIT, MRP, MRPII, MPS, and many others. A must read for the forward-looking manager. ... Read more

Book Description

Treating such contemporary design and development issues as identifying customer needs, design for manufacturing, prototyping, and industrial design, Product Design and Development, 3/e, by Ulrich and Eppinger presents in a clear and detailed way a set of product development techniques aimed at bringing together the marketing, design, and manufacturing functions of the enterprise. The integrative methods in the book facilitate problem solving and decision making among people with different disciplinary perspectives, reflecting the current industry trend to perform product design and development in cross-functional teams. ... Read more

Reviews (8)

Great product development handbook!
This book provides a great hands-on approach to product development. Unlike other product development books that dwell too much on the philosophical aspects of product development, this book gives you practical advice on how to define meaningful product specifications to meet your customer needs and develop successful products. The book provides a very nice concept development process that I've found very useful.

This book is mainly focused on product development processes and does not provide much information on technology development. In addition, the book lacks depth in the strategic aspects of product development(such as market segmentation, strategic management of technology).

If you are looking for a very useful and powerful handbook for product development, this is the book you are looking for. However, if you are interested in the strategic aspects of product development, you may need other references.

great for teaching at any level, great methods
I have used this book extensively to teach undergraduate industrial design students, and graduate marketing, and engineering students who take small product development courses. It's focused, down to earth, practical, and students find they can grasp design issues better than in a more theoretical-philosophical way. I use it myself to guide my design consulting work, has helped me understand other product development (not design) issues that are relevant to me, and I have read it over and over.. great handbook. Production/design of the book is also very nice. It's a pitty McGraw Hill doesn't want to translate it to spanish (so the author told me once).

see blue
i am arash afrasiabi and i had red this book before i think it is really a good guide for specially industrial designers who want to start their job in this fild so and it can help you to manage your self and your project very well.

Practical, no-nonsense guide to really doing it.
Product Design and Development is a very practical, tools-based book. It is written in a way that each chapter can be used on its own (e.g., identifying customer needs, generating product concepts). We require all of our new engineers and designers to read the book and ask them to adhere to the methods associated with several of our "stage/gate processes." This is not a high-level strategy book; it tells you how to do product design and development in the trenches. Excellent book and worth every penny.

Applicable
This is a Product Development book that can explain technical side and process side accurately. This is a good reference for product development plan and activities. ... Read more

Book Description

NEW PRODUCTS MANAGEMENT, 7/E by Crawford and Di Benedetto provides future new product managers, project managers and team leaders with a comprehensive overview of the new product development process including how to develop an effective development strategy, manage cross-functional teams across the organization, generate and evaluate concepts, manage the technical development of a product, develop the marketing plan, and manage the financial aspects of a project. ... Read more

Reviews (2)

A Good Overview of The New Products Process
The book is organized into five parts:

Part I - Overview and Opportunity Identification/Selection; includes an introductory section and The New Products Process, and Opportunity Identification and Selection.

Part II - Concept Generation; includes sections on Preparation and Alternatives, Problem-Based Ideation, Analytical Attribute Approaches.

Part III - Concept/Project Evaluation; includes sections on The Concept Evaluation System, Concept Testing, Full Screen, Sales Forecasting and Financial Analysis and Product Protocol.

Part IV - Development; includes sections on Design, Development Team Management, Special Issues in Development and Product Use Testing.

Part V - Launch; includes sections on Strategic Launch Planning, Implementation of the Strategic Plan, Market Testing, Launch Management and Public Policy Issues.

The book is a thorough overview of the product planning process, and a very useful validation for someone who had already been involved in product planning. The book could have been enriched considerably by the use of more case studies and examples. The Applications section at the end of each chapter was meant to be a method of reflecting upon and putting into practice some of the ideas learned in the chapter; but the questions were oddly written and there was no "answer key" or discussion of those questions, so I didn't find that section useful at all.

A Reference Text to Keep By Your Side
Having taken the U of Mich course centered around the material in this text, I can tell you that you'll find at least a third of the material directly applicable to NPD processes at work. A great primer for anyone new to NPD. ... Read more

Book Description

Preface to Marketing Management, 9/e, by Peter and Donnelly, is praised in the market for its organization, format, clarity, brevity and flexibility.The text serves as an overview for critical issues in marketing management. Its brief, inexpensive, paperback format makes it a perfect fit for instructors who assign cases, readings, simulations or offer modules on marketing management for MBA students. The text also works in courses that implement a cross-functional curriculum where the students are required to purchase several texts. ... Read more

Reviews (4)

Not A Substitute For A Comprehensive Marketing Management Te
I found the Peter and Donnelly marketing book rather anemic, especially as an assigned textbook for marketing majors in an MBA program. (It was assigned in two of my MBA classes.) At just under 300 pages, it provided only a high-level overview of marketing, and in some cases, the information was stale and outdated. The illustrations and charts are also rather crude and unsophisticated and sometimes downright difficult to interpret.

The only good thing was that it was quick and easy to read, but I didn't really absorb much new knowledge. As a supplement to a curriculum that uses case studies extensively (which is the recommended usage of the book), it is adequate. Each chapter concludes with a section listing Additional Readings, which are probably necessary if you want to really increase your knowledge of the subject.

Good Overview - Outrageously Priced
Does a good job of providing an overview of the strategic and tactical marketing processes of companies. My only complaint is the cost/benefit ratio - this is a paperback book that is only 300 pages long - worth[less than price].

It is just a 'simple as' marketing fruitfull overview book
i think that this book is an easily undrestood source for practical marketing and helps sales people to acquire a non-complicated view of today's marketing.

This book is an excellent resource for entry level marketers
This book provides the right content for an entry level person in the marketing function or any person supporting the marketing department. It is easy to read and provides the framework of what marketing is all about. ... Read more

Book Description

Unlike many other books in the field that simply compare managers working at home in their various cultures, International Dimensions of Organizational Behavior describes the approaches of successful managers in interacting with people from a wide range of cultures, including from Asia, Africa, Eastern and Western Europe, the Middle East, and people from both North and South America. ... Read more

Reviews (4)

Great Textbook About International Management
I have had the pleasure of using Adler's book for several years now. Simply put, it is far more enjoyable to read than the average textbook and is packed with useful information for those wanting to learn.

Adler does a superb job of addressing the various dimensions of culture. She explains culture quite clearly and makes many connections to management practice. But maybe what I like best is that Adler goes beyond explaining. Each chapter contains vignettes discussing different cultural experiences. The short descriptions are interesting and lively. I have also noticed that the quantity and quality of vignettes has improved in the fourth edition.

Overall, the scope of this book seems quite thorough. National culture, workplace behavior across cultures, communication differences across cultures, creating synergy, multicultural teamwork and negotiation, global leadership, and the expat experience are all discussed. My favorite chapters tend to be early in the book (culture, teamwork, and synergy). It appears that these areas represent the author's greatest strength. The research informing each chapter is thorough and quite up-to-date. Maybe the weakest chapter, in my view, is chapter three which deals with communication. I suspect that maybe the author steps a bit beyond her expertise and is not able to touch on the deeper issues of cross-cultural communication (as she touches on the deeper issues in teamwork or other chapters). The result is a good chapter and sound discussion that maybe lacks the richness found in other parts of the book. She sets the standard so high in other chapters and I was hoping for the same here.

I have used this text for several years in intercultural management courses for undergraduate business students. The students seem to enjoy the book and encourage me to keep using it. I guess that is the highest praise we can give any text--students like it.

Social- Business Psychologist, PHD student
It was the basic source for my MSc project. Very helpful and very modern in its writing.Nancy Adler reached her destination. Recommendable for cross-cultural social and business analysis

Extremely Useful
As a cross-cultural trainer based in the United States, I needed to find a pragmatic book that both students and sophisticated business people would find helpful. At the same time, it had to provide a lot of solid information in an easy-to-read format. Dr. Adler's book is it at ERUdyne! Actually, we have had to replace our copies many times as they keep disappearing after positive reviews from our clients!

My copy is dog-eared. I recommend it to anyone who needs to understand how culture impacts global business organizations today. It contains excellent questions for reflection, charts, summaries and references.

Dr. Adler's book makes a positive difference in one's perception and understanding of the real challenges facing global businesses. It also provides good case studies with a step-by-step guide for addressing global organizational behavior issues. I couldn't ask for more in one text.

A Good Reference for International Managers
For any of you interested in the multicultural aspects of business decisions, I would reccommend this book. It is easy to read, has lots of good information, and covers all the necessary heavy-hitters in the field of international cultural awareness. I was quite pleased with the way the author related various cultural teachings to short stories in order to grasp a mental picture. Not many books destined to be used in a classroom setting accomplish this very well. In today's business world, one would be committing suicide by not having at least a basic understanding in the differences between various cultures of the world, if not an in-depth understanding. ... Read more

Reviews (8)

Excellent book
This book is definitely very advanced and is very clearly written. The approach will:
- state (and explain) business problems
- explain the rational in choosing the computer tool (despite the title, the book is not entirely focused on Excel).
- walk you step by step through the modeling process

The CD contains some valuable tools for advances topics (monte carlo and discrete event simulation). Frontline Systems were alo kind enough to send free of charge an updated version of the premium solver for education (the version on CD is not compatible with Excel 2003).

I consider the book a great value and recommend it to anyone who is willing to invest the time to learn from it.

Fasten your seatbelts...
I'll make two separate sets of comments - one for professors and one for students.

Students first... This will be a difficult course no matter which textbook you use. Having said that, I would say that the text is about average in terms of readability in comparison to other texts on the subject. There are plenty of realistic cases to illustrate basic decision/ management science concepts, as well as a very useful CD, with which I recommend that you become well-acquainted as the course moves forward. Not much has changed since the last edition, so you may be able to get by with a previous edition if the textbook (authored by Eppen). Be advised, however, that some of the chapter materials have been re-arranged, including the exercises at the end of each chapter.

For professors... You are probably already aware that this course can be challenging for the professor as well as the student, esp. with respect to how math-intensive you wish the course to be. I think Moore & Weatherford is an excellent text, but it is written as an advanced graduate text. I have been able to "tone it down" for undergraduates by accompanying it with a nice, soft, theory-oriented text on decision/ management science (featuring the teachings of Herbert Simon and some of the early decision science theorists). The text is accompanied with ample instructor resources including a very useful CD with solutions, decision science software. I would engage the students w/ the CD as early as possible. I have also found that the best exams for this course are take-home exams - give the students some moderately challenging decision models to formulate and solve, and focus your evaluation primarily on how well they are able to interpret the results and propose recommendations for decision makers, and secondarily on whether they were able to get the software to spit out the right answers.

Confusing and Poorly Written
Had to buy this book for my class. On the surface it looked OK -- plenty to screenshots and examples, but the problems arise when you try to read the long paragraphs. Language could have been clearer.
Book assumes solid knowledge of Excel, which should be expected of students, but still, some things should not be taken for granted :)
Another classic problem -- chapter 4 refers to examples mentioned in chapter 2. I hate this kind of cross-referencing !

Don't buy it if you can live without it.

...

Unnecessarily difficult to understand
This book is makes a difficult subject even more difficult. It assumes that you already know alot of the concepts in it. It kin of leaves you stumbling around in the dark. I hate this book and the person who wrote it with a passion. A good author should be able to explain concepts in clear organized language, I do not care how difficult.

Not for the uninitiated
I had to buy this book for class. Even the professor stated that the book was heavy going and has to be reread over and over again to understand it. There are examples but they really don't go over them in enough detail. This book is really for someone who already has a good user knowledge of excel and somewhat familiar with solver. Many of my classmates have expressed dissatisfaction with the contents and how it was written. My main complaint is that there are not enough examples to illustrate the many new concepts found in this book. This is a difficult subject and the book doesn't make it easier. ... Read more

Book Description

The eighth edition of Management: Meeting and Exceeding Customer Expectations is a comprehensive survey of the principles and practices of management as they are currently being applied in the United States and around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters narratives: (1) the never-ending effort by managers and organizations to meet or exceed customers needs and (2) the need organizations and their people have to be guided by effective leadership. ... Read more

Reviews (1)

detailed and useful
This book was a requirement for a class. It was easy to understand and apply. It comes with key terms in the margins for easy review and description. The chapters begin with a learning objective and concludes with a summary of each objective. Each chapter is filled with detailed information and highlights corporations and how they have applied each concept. I would recommend it for anyone constructing an organization or for those wishing to change management styles. It also, has a CD Rom that is incredible. ... Read more

Book Description

This book illustrates the central decision problems managers face and provides the economic analysis needed to guide these decisions. The authors believe that an effective managerial economics book must go beyond the "nuts and bolts" of economic analysis to show how these economic analysis techniques are used by practicing managers. ... Read more

Book Description

Great managers praise effort and reward results. It’s true, and nobody knows it better than the best-selling authors of Managing with Carrots and The 24-Carrot Manager, Adrian Gostick and Chester Elton. Now from these award-winning authors comes a one-a-day manager’s handbook on motivating employees through praise and recognition. A Carrot A Day can keep you away from recognition pitfalls and help you develop employees who are more focused, more committed, and more engaged in your noble cause. Read just one a day and you will become a better leaders – a manager who is able to tap the power of recognition to build a stronger workplace where employees focus on company goals, spot new opportunities faster, and have longer employment life spans (translation: lower turnover).

Adrian Gostick is co-author of the bestselling The Integrity Advantage. An award-winning business author, Adrian also co-wrote the critically acclaimed business book The 24-Carrot Manager, called a "must read for modern-day managers" by Larry King. He has written for USA Today Magazine, Investor’s Business Daily and other national publications, and has been featured on CNBC, MSNBC and NPR. Adrian is director of corporate communication with the O.C. Tanner Company. Adrian has a master’s degree in strategic communication and leadership from Seton Hall, and is a guest lecturer on ethics at that university.

Chester Elton is co-author of the best-selling books Managing with Carrots and The 24-Carrot Manager. As a motivation expert, Chester has been interviewed by The Wall Street Journal and has been a guest on CNN, Bloomberg Television and on National Public Radio. A sought-after speaker and recognition consultant, Chester is VP of performance recognition with the O.C. Tanner Recognition Company. He has been a featured speaker at the HR Southwest, Incentive Magazine Forums, New York City Premium and Incentive Show, and Chicago Motivation Show. ... Read more

Book Description

A brief introduction to business statistics that balances a conceptual understanding of statistics with the real-world application of statistical methodology.This essentials version features selected core topics from the authors' market-leading Statistics for Business and Economics, 8th, presented in 13 chapters. It includes the highly-regarded strengths of the longer text, including the problem-scenario approach that uses real-world examples to introduce statistical techniques.Methods, Applications, and Self-Test exercises include hundreds of problems based on real data.Examples and exercises throughout focus on ways that statistics contribute to improving the quality of products and services. This text can also be computer integrated at the discretion of the instructor. Instruction for data analysis based on Microsoft Excel and Minitab is included in appendices of appropriate chapters. Case problems are also provided with the text, with data sets available on disk for both Minitab and Excel formats. ... Read more

Reviews (2)

Great Text!!
The information in this book is clear-cut, concise, and easy to read. Easily understandable examples are given for the various statistical formulas, and extras like z-score value charts and the like help a lot. If you have a talented instructor leading your Stats class (like I did) in addition to this text, you will be sure to ace this course (like I did)!

P.S.: If you happen to be an Information Systems/Information Technology major (such as myself) DO NOT RE-SELL THIS BOOK! You will need the information in this book in your future Info Systems courses, and you will definitely realize the TRUE value of this text!

A useful book. . .
. . .by authors who remember that they are writing for persons who are NOT professional mathematicians.

In today's world, frequently persons enter the business profession from a background in something other than what in the past might have been considered traditional avenues. Not all business textbooks recognize this (see my review for "Mathematical Applications")! However, this book seems to be an exception.

The material is presented in a logical format; key formulae are highlighted and set off from the rest of the text; and in-depth business examples are given in each chapter, demonstrating the particular statistical tools to be taught.

A useful and recommended volume. ... Read more

Reviews (4)

Not Limited to Swimlane Diagrams
To me, the chapters on data modeling and use case modeling are the most valuable because I now see them in the context of process modeling. I am wondering if W. H. Inmon's book on the operational data store would help complete this "big picture." Readers of this book benefit from the very extensive experiences of the authors. The authors have seen it all and warn readers which roads are dead ends. This book includes both theory and prescriptions as to how teams can design and document processes and contribute to the alignment of technology with the needs of the organization.

Swimlane Diagramming For Analysts Doing Requirements
This book nicely sets forth a detailed methodology for doing swimlane diagramming for workflow business processing. This book is for analysts; the discussion is about the nature of business processes that have workflow as a key characteristic. It is not about the architecture of computer solutions for such processes. If you follow the methodology in this book and flesh out the diagrams with use cases (just briefly touched on here), you will have captured most of the requirements for a business workflow process.

The book is nicely bound and well written. The authors have been around a while and the vocabulary and approach fit nicely with older concepts like business process reengineering. The authors are not unaware of the latest developments and "UML" crops up here and there but not in the index. The diagramming is very simple compared to UML activity diagrams.

This is good reading for the domain experts on a team working on the requirements document and a nice primer for geeks who are forced for the first time to talk to the business side of an enterprise.

Comprehensive, fresh and, yes, exciting
Rarely do I get excited about books on workflow modeling. I have a few good books on the subject, all of which provide solid approaches and most of which are well written. This book stands out because it goes beyond merely "solid" or "well written" by giving one of the most comprehensive approaches to workflow modeling I've had the pleasure of reading.

First, like most books on the topic, none of the components of the approach are new. What makes the approach refreshing is the way the authors take standard techniques and tie them together into a coherent process. Second, this book can be used as a workbook during a workflow modeling project, and is well suited to this because of the numerous checklists and diagrams that will prove invaluable every step of the way. Finally, this is the first book of its kind that incorporates use cases, making it invaluable to project teams that have standardized on UML (Unified Modeling Language)or wish to integrate an object-oriented approach into a workflow modeling project. If you're not familiar with use cases I strongly recommend Writing Effective Use Cases by Alistar Cockburn (the best book on the subject in my opinion); UML Distilled by Fowler and Scott is an excellent introduction to that subject if it's new to you.

The approach is straightforward: frame the process and define its scope, understand the existing process (if there is one), design the "to-be" process and develop use case scenarios. I wish to offer one caveat at this point: if you are reengineering a process that is seriously broken you might consider skipping the "as-is" process. Understanding the existing process is useful if your goal is incremental improvement. Reengineering efforts usually radically transform existing processes, making efforts to understand them both moot and wasted.

Some of the highlights of this book include the authors' clear definitions and way of decomposing complex systems into discrete steps and components. For example, they use a five tier view of processes that ensures you have a complete view of all issues and factors. The views are: (1) mission, strategy and goals (I personally extend goals further into Goal-Question-Metric), (2)business processes, (3) presentation, (4) application logic and (5) data. Note that the last three align nicely to a 3-tier client/server architecture. This observation clearly shows how coherent the authors' approach is and how it can foster alignment of technology to business requirements.

I also like how the authors clarify the key issues in process design by pointing out six enablers that you need to account for during the analysis and design phase: (1)workflow, (2) technology, (3) human resources, (4) motivations and measurements, (5) policies and rules and (6) environmental constraints (facilities, external process capabilities, etc.). There is one minor point of disagreement I have between their workflow modeling technique and the one I use. The authors use swimlane diagrams (also called Rummler-Brache diagrams), while I use deployment diagrams. The difference? Swimlane diagrams do not capture phases or cycles. I always place workflows into the context of Entry Criteria-Task-Validation-Exit Criteria (ETVX), which is nearly identical to the TQM Plan-Do-Check-Act (PDCA) cycle. I insist on ETVX because it allows me to spot missing validation points in an existing workflow, and ensures that I clearly define entry and exit criteria, as well as validation points in a "to-be" workflow. Of course I am stating personal preferences - following the authors' approach verbatim will definitely result in a workflow design that is not only "bulletproof", but will align information systems and business process almost perfectly.

This book is a gem. It's readable, full of ideas and, with the incorporation of use cases into the approach, completely up-to-date with respect to IS/IT methodologies. If you want a fresh, modern approach to workflow design this book is the only one that will provide it.

The best book on applicacation development modeling to date.
If you've ever asked the question: Is there a great book that teaches an excellent methodology for analyzing real world workflow, and then designing the application that will implement that workflow into an application? I've found the book that answers that question.

Workflow Modeling is the book. It is the best book on the subject that I have read to date, and I've read dozens. It teaches you how to build visual models that illustrate the workflow process, and shows how to implement the model into an application. Superb! But it before it goes out of print. ... Read more

Book Description

The Talent Management Handbook explains how organizations can identify and get the most out of “high-potential people”by developing and promoting them to key positions.

The book explains:

1. A system for integrating three human resources “building blocks”: organizational competencies, performance appraisal, and forecasting employee/manager potential

2.Six human resources conditions necessary for organization excellence

3. How to link your employee assessment process to career planning and development

The Talent Management Handbook will help you design career plans that boost employee morale, as well as create and sustain excellence in your organization. It is full of simple, efficient, easy-to-follow methods for assessing, planning, and developing high-value people to meet your organization’s current and future needs. And it will help you combine your organization’s diverse human resources activities into a single, cogent system.

Featuring best practices from leading companies as well as contributions from field experts who hold top positions in such leading HR consultancies as AON Consulting, The Hay Group, Hewitt Associates, Right Management Consulting. Sibson Consulting, and Towers Perrin, The Talent Management Handbook is an authoritative resource for creating and maintaining excellence in your organization through people management.

Reviews (2)

Organizational Development Demystified
One of the best books on talent management in recent years. An excellent reference work that concisely describes a straightforward, practical approach to the identification, assessment and management of talent in today's competitive business environment. The editors have drawn on a broad knowledge base of professional expertise from top-rated management consultants and leading business practioners in developing this pragmatic , "how-to" guide. Comparable to a first-rate graduate course in organizational development from a premier business school.

Human Resources Strategy for Business Success
The Talent Management Handbook presents a clear and actionable human resources strategy that is tied to business success measures which are explained in the book.

With great thoroughness, the book integrates the key elements of human resources assessment (performance, potential, competencies, career planning, and succession planning) into a cogent system that can be utilized by both managers and human resources professionals in realizing organization success.

The book provides guidance to readers on the specific actions they need to take to implement key human resources strategies. These actions include training, development, education, career management, and compensation. In a practical way, it outlines the way an organization can cultivate its "best people," protect its incumbents and backups for key positions, and properly allocate its resources.

The book clearly identifies the conditions that will cause turnover, poor morale, and performance problems. Additionally, it shows how diversity can be a crucial part of the human capital plan. ... Read more

Book Description

This exciting, all new edition of Introduction to Business, 3e introduces students to core business concepts and how they center around a company's business plan.This texts' applied approach addresses how and why a business operates.Students can then build upon their practical skills through examples, exercises and projects to help them gain a full understanding of how and why to develop a business plan.Each text is packaged with a ?Business Plan Booklet? and CD-ROM, which are tied to end-of-part features, allowing students hands-on practice in creating a sound business plan. Through lively examples this text emphasizes key core skill areas including, Decision-Making and Planning, Teamwork, Technology, and Communication. ... Read more

Book Description

Updated with increased focus on the effects of globalization, this concise nine-chapter text presents the timeless principles of information systems. ... Read more

Book Description

Hands-on help for quickly­­and persuasively­­writing company-mandated performance appraisals

Writing performance appraisals is one of the most difficult and time-consuming tasks managers face. Perfect Phrases for Performance Reviews simplifies the job, providing a comprehensive collection of phrases that managers can use to describe employee performance, provide directions for improvement, and more. For example:

• "Sets priorities well"
• "Misses important deadlines"
• "Thorough, reliable, and accurate"

All managers and HR professionals will value the book for its:

• Hundreds of ready-to-use phrases, organized by job skill and performance level
• Tips for documenting performance issues and conducting face-to-face reviews
• Easily adapted performance review templates covering five performance levels

With the wide-ranging assortment of descriptions available in this book, managers will be able to find the perfect terms to help them analyze and understand the work performance of each person they work with.

Reviews (3)

Perfect Phrases for Performance Reviews .... Not!
The background to giving appraisals is very good, as is the advice on how to conduct an interview. For this alone the book is worth purchasing. Included within this book are many pages of "perfect phrases". To state they are perfect is, I feel, a little misleading. Although I must mention that at the start of the book it is stated that these sentences should be altered to suit the individual. My gripe is that the sentences have not been rated very well. For example, on page 41 under Accuracy, Outstanding options provides you with "Mistakes don't slip through" as one of the choices. Should that not read, "Exceptionally accurate at all times". Many of the sentences are very weak and fail to use any "power words" to strengthen an employee's qualities.

My feelings are that the book has been thrown together from previous appraisals with little though to the content of the phrases. The "sentences" require regrading and stronger words added to give them more bite. Also other attributes need to be added to give the book a wider audience such as: Loyalty, Sense of Duty, Competence, Confidence but to name a few.

Finding Fish
Finding Fish, by Antwone Fisher is an awsome autobiography of a foster child that became a very good father and served his country in the army
This story is about a boy, Antwone, who was put into the foster care system as a child. He stayed with the very abusive family for about 12 years. He didn't want to believe at the time that it was a bad place to live. But when he got older he finally realized that it wasn't agood place to be living and that the foster parents weren't letting him grow up. He was thrown out of the house at the age of 17 and was homeless in the coldest weather. If it weren't for his social worker believing in him and telling him that he could make it. He wouldn't have made it as far as he did. His message is that you have to have help to get anywere and have confidence in your self.
I liked the story. I say this because it shows how going through a tough life can get a good life in the end. I can relate to the foster care system and not wanting to move. I know what his life is like, especially when he denied some bad things but not all of them.

Phrases and a lot more
Doing performance reviews--preparing for them, filling out the form, and understanding how to make them effectively improve an employee's performance--can be a challenging task. How do you make it a positive experience, for yourself and for the employee? It's not easy. How do you let the person know he or she is not living up to the organization's expectations? Again, not easy. This book can help in doing these things. The majority of book is given over to phrases you can use in over 70 different categories of performance. Each category has five levels of phrases, from outstanding to unacceptable. Even if some phrases don't fit exactly what you're looking for, you have a place to start and you can easily modify them to fit your purposes. I also like the first part of the book on how to plan, conduct, and write a performance review. The book also has two cool appendixes. One is titled "Ten Mistakes Managers Make When Conducting Performance Reviews," and the other is "Seven Mistakes Employees Make During Performance Reviews." For a retail price of [money], this book is a great tool for anyone having to do performance reviews. Highly recommended. ... Read more

Book Description

The Fifth Edition of Managerial Economics heralds a new era for this classic text. Carrying on the tradition established by Edwin Mansfield in the book's earlier editions, Bruce Allen, Neil Doherty, and Keith Weigelt—all of the University of Pennsylvania's Wharton School—have prepared an exciting revision that capitalizes on proven strengths while embracing new developments in the field. Retaining a hallmark of Managerial Economics, the authors include a wealth of cases and applications that consistently anchor the exposition in the real world of business decision making. New to the Fifth Edition is a greater focus on applied microeconomics, with two new chapters, one on auctions and another on the principal-agent problems of firms. These new chapters, numerous new cases and applications throughout the book, and an exciting new package of electronic ancillaries promise to make the Fifth Edition of Managerial Economics the best yet. ... Read more

Reviews (3)

Too little game theory and too expensive
I had heard good things about this book but was left frustrated. Given the march of game theory over the past 15 years or so, I would have expected this to underpin the book's very word - but not a bit of it! Despite a nice section on auctions, the author tries to emulate existing texts (including previous editions of his own book) and does not take into account current developments in microeconomic theory. My other gripe is the price of the book. I am still hunting for a suitable text.

Managerial Economics
This book has undergone a major revision since the 4th edition. The authors have done a good job of explaining basic economic principles and then applying them to the business world. New chapters on auctions and incentive schemes are both informative and timely. This is a must reading for those who think economic principles are just for the classroom. Not only do the authors show how the principles are applied (through examples from the business press), they also concisely explain them.

A valuable book for both practitioners and students.

Communication??
This book is not easy reading. Do economists live in another world? I read a paragraph to my wife, an English school teacher, and she said that it was very poor English. The author and the school were he teaches, is very prestigious. ... Read more

Book Description

The market leader in quality management, this text is built upon the strength and experience of well-known authors in the field. As a past president of the Decision Sciences Institute and examiner for the Malcolm Baldrige Award, Evans is able to integrate the framework and essential content of the Malcolm Baldrige National Quality Award criteria throughout the text. The principles of total quality, as reflected in the Baldrige Award, provide what the authors feel is the best overall synthesis of the concept of quality. This edition continues to provide a managerially oriented, integrated view with a blend of pertinent technical topics. All chapters have been updated to reflect the most current thinking in the profession. ... Read more

Reviews (4)

Very comprehensive book!
This is a required book in Keller Graduate School of Management for GM588 (Managing Quality). It is an exceptionally comprehensive title.

Old School
This book is tired and out of date. It is time to retire this textbook.

It's All Beef and No Bull
This is one of the most comprehensive references on the subject of managing and controlling quality one could want -- and all under one cover. The authors' points of reference in the development of their subject matter are documented with case after case supporting their views. No light reading, this work will serve well both faculty, of undergraduate and graduate students alike, and professionals serious about the business of continuous improvement and quality. The work is also accompanied by a student CD.

A Great Textbook--Thumbs up!
After reading this book, and studying the various applications used in the study of statistical analysis of quality control; it has facilitated my understanding of the subject beyond my horizon. I highly recommend this textbook for students as well as those who value the importance in the management of quality control. ... Read more

Book Description

Praise for Enterprise Risk Management

"In the aftermath of Enron, WorldCom, and Sarbanes-Oxley, every publicly traded company should be concerned about risk management. This book takes a pragmatic approach to risk management that can benefit any CEO or senior executive. Lam lays out clear strategies to address what is often a highly complex issue."
–William L. Walton, Chairman and CEO, Allied Capital Corporation

"James Lam provides one of the most practical, insightful books on risk management that I have read in the last thirty years. It clearly reflects experience and deep understanding of the art as well as the science in risk management practices. A must-read for all who wish to advance risk management practices in their businesses."
–Sandra Jansky, Executive Vice President, Chief Credit Officer, SunTrust Banks, Inc.
Chairperson, Risk Management Association

"In this book, James Lam has provided an effective overview of business risk. Enterprise Risk Management will be useful to professional risk managers and business executives seeking to understand the latest tools and organizational approaches."
–Robert Simons, Charles M. Williams Professor of Business Administration,
Unit Head–Accounting & Control, Harvard Business School

"The most comprehensive and engaging handbook on enterprise risk management, written by the pioneer of the Chief Risk Officer function. Filled with practical examples and lessons learned, this book is destined to become one of the most widely read primers on today’s top business initiative. James Lam is the authority on enterprise risk management, and I highly recommend this book to all board directors, senior executives, and risk managers."
–Cassandra R. Schultz, Vice President and Chief Risk Officer, KeySpan Corporation

"James Lam’s book Enterprise Risk Management: From Incentives to Controls provides an insightful road map to best practices in risk management. Based on a solid and successful career in risk management, James’s advice is both timely and relevant and should be required reading for all risk management professionals."
–Michael J. Litwin, Chief Credit and Risk Officer, Merrill Lynch Capital ... Read more

Reviews (4)

The book for ALL CROs and CFOs
Thank you for writing this book. This book is must read for all CROs and CFOs. Looking forward to reading your coming Risk Management books.

Critical but Easy to Read and Comprehend
Anyone whose career interests intersect with the risk management discipline will find this book extremely valuable in understanding the risk management discipline and viewpoint. Anyone who is considering a career in risk management will find this book a critical help for success. James Lam writes in an easy to read style and the ease with which one can grasp and understand the material might fool one into under estimating the rigor and logic James has built into his work. I recommend this book without reservation.

Edward P. Paules, Managing Director Risk Management
Investors Bank & Trust
Boston, MA 02116

ERM Made Practical and Executable
James Lam, the founder of ERisk and the pioneer for the chief risk officer concept has penned the best and most comprehensive book yet on enterprise risk management and how this emerging business practice can add practical, measurable value to any business concerned about how risks affect performance and stakeholder value.

For the first time, a true ERM expert has articulated in user friendly terms, what ERM is and how it can be applied to many different business types in many industries. This book makes clear that there is no one way to design and ERM model and that customizing it to the needs of the business will be the one way to optimize the outcomes desired.

The book is well organized and starts with a section on setting the "context" for delving into risk management; outlining the framework of a comprehensive approach; showing real world applications in various industry contexts; and closing with some prognostications on the future of the practice.

I highly recommend this book to all business managers who want to take risk management and their careers to the next level.

Enterprise Risk Management: From Incentives to Controls
Excellent resource on Enterprise Risk Management.

The author draws upon his 20 years' rich real world experience to drive the subject to home. It offers valuable insight, which is rare to find elsewhere. This book is not only up to date and comprehensive, but also particularly practical.

As a risk analyst with more than 6 years experience, I highly recommend this book to those who are in this field and to those who have interests in this field. ... Read more