Amazon.com

Nearly all business books deal with managing a company. The Valuable Office Professional, by Michelle Burke, addresses the usually neglected but nonetheless critical matter of managing a manager.Approaching issues from the perspective of the staff, Burke shows how to develop the assistant-boss relationship into a true partnership. Tips and exercises are included to help transform these often one-way associations into effective teams, even when the boss chooses not to see the assistant as a counterpart. ... Read more

Reviews (3)

Career minded Admin need this book
This book was great! I have Michelle Burke's five core competencies hanging in my office to let others know how seriously I take my career. I have read the book several times and have found it extremely useful and motivating. Great Book for anyone at any stage of their career.

Michelle Burke's Corporate Value
Burke's invaluable 'Valuable Office Professional' has saved our organization both the headaches of administrative training as well as the cost of on-going educational maintenance. The beauty of her insight applies quite poignantly to help increase the productivity of not only the office assistant but CEO's alike. Recommended for all who endeavor to succeed in corporate America.

The not so valuable book of office professionals.
I order the book and I started to read it as soon as I got it out of the box. I also ordered the Webster"s secretarial handbook. This book was a lot better and had useful information. The Valuable office professional was a bit confusing to read. The information was very pointless. ... Read more

Book Description

"Tom Gegax has a particular talent for making real what others can only imagine."
-Deepak Chopra

Hungry for a different kind of winning? According to entrepreneur Tom Gegax, in the game of life, effective self-coaching is the first step to success that encompasses every aspect of life. Gegax should know, he thought he had it all until a three-ring wake-up call of divorce, cancer, and a business in crisis changed his game forever. Through a self-designed program of personal and professional evolution, Gegax recovered and now enjoys a life rich with family, friends, peak health, and a thriving company.
        Winning in the Game of Life, Gegax's integrated plan, merges the lessons of home and work into lessons of life. This unified approach helps you identify your purpose in life--your guiding mission--and teaches you the strategies that put it in play, including the Seven Take-Action Steps. Strategies for effective communication, better organization, and time competency smooth the way. Self-coaching plans for real wellness of body, intellect, psyche, and spirit plus ten lessons to ensure lifetime learning help keep you on a winning track. Integrating the best of Western business models, mind-body techniques, and spiritual wisdom, Gegax's comprehensive game plan will awaken your true potential and dismantle barriers to a fuller life. ... Read more

Reviews (18)

Charming self-help guide for personal improvement.
Tom Gegax has written an easy-to-read book that covers new ground for those of us in the business world. Ever had a series of events that made you believe life might not be worth living? Read about Tom's experiences and learn from the health-sustaining and life-giving techniques he discovered in turning things around for himself, his loved ones and for his company. I wonder what kind of world we'd live in if there were more executive "coaches" at the helms of America's corporations.

Mr. Gegax is hardly alone in dealing with these kinds of struggles. But his is a unique voice in discussing and transforming life's difficulties into opportunities. A "must read" for fast pacers whose lives have suddenly encountered what appear to be too many bumps in the road. Way to go, Tom!

Michael Wieland

Life changing
I was drawn to Gegax' book by the glowing enticements of Publisher's Weekly, articles in the New York Times, Fast Company,and a piece that aired on CNBC. After having the pleasure of experiencing his book I was charmed by his ideas. He has a whole new way of looking at and integrating life and work in our modern society. It is beautiful that there is discussion in the book on "Determining Your Mission". Gegax has shared his own story. After determining his life's mission, he has turned his life into one filled with love,and joy. The timing of his book coming into my awareness is perfect for me with the coming of the year 2000. I plan to implement Gegax' "Seven Take Action Steps to Manifest Your Mission" for the new year. It is comforting to know that there is a formula that can act as a quide to help me make my life more fully enriched.

Solid
This is an interesting book for someone who is just starting on a personal improvement plan. The best part about it is that Gegax's approach is holistic - he really has a strong understanding of the connection between the mind, body and spirit. The writing style is smooth and the book is easy to read. The concepts all make sense and he gives a clear plan for readers to follow in applying his steps. The parts I found most useful were the first two sections, on personal mission statements and action planning. After that, I found the book was at turns too simplistic and too far out there for me.

The caution I would give people in reading this book is two-fold. First, Gegax writes in a very autobiographical style. I learned more about him and his personal trials and tribulations than I wanted to; I'm the type of reader who prefers more theory and fewer examples. Secondly, as someone who has already read Stephen Covey and a host of other self-help/health authors, I found that alot of what Gegax had to say was old news to me.

This isn't a bad self help book to have. Some people will really value having a book that encompasses physical, emotional and mental health, and the connection between them, in one volume. If you don't mind the oversimplifications that can result in trying to bring such a range of material together, and you're interested in these sorts of issues, you may find the book of value.

Planning your work, and working your plan
I heard Tom speak at a business conference in Santa Fe recently and found his ideas very compelling. The book focuses on how to put those ideas into action, and I view it to be an excellent guide for organizing how I think about work, family, friends, emotional & spritual health, etc. As a 48 year old CEO, I have discovered you can help an pld dog pick a new path.

A worthwhile read on the Mission Statement alone
I thought the core of the book for me was in the first 2 chapters, where the author expressed the importance of a personal mission statement, writing about his own example as well. After that, I found the book a bit repetitious.

Nevertheless, the mission statement section was a worthwhile read alone, if only to stress the importance of having one for your own personal life. Just like many corporations are starting to have a mission statement, individuals should have a life mission statement. Once this mission statement is determined and articulated, your actions and choices in life can be measured against it. Part of your journey though is to think about and determine your mission statement, a journey/process of self-determination which only you can undergo. ... Read more

Reviews (4)

I bought it flowers for Secretaries Day !!
We are a small firm, and I am a licensed professional who types his own correspondence, contracts for clients, transmittals, etc.. Because the styles and forms of business letters have changed since I was in college, I decided I needed a good reference to help me with the tricky stuff that comes along occassionally.

This book did the job. Whether I need to know how to address a letter to an elected official, or pressure someone to pay an invoice, the Secretarial Handbook covers it. From punctuation to collation, this is the best single office reference I have ever used.

If you do your own administrative tasks, buy one for yourself for National Secretaries (Administrative Professionals) Day.

Best [money] I ever spent!!!
Due to reorganizing of our agency I found myself doing more secretarial tasks than I was accustomed to. Ordered this book and I find the answer to how to do, and the best way to do anything I need to know. Great book.

Excellent reference book
This is an excellent reference book for administrative professionals in all aspects of their career. From the simple topics of filing and typing, to refresher English and composition, how to research business software, sample correspondence for various purposes, and many, many more topics. Very helpful publication.

how to polite letter, asking for help or offering help
how to polite letter, asking for help or offering help ... Read more

Book Description

Nearly every professional interaction you have during your career will involve a negotiation of some sort. Whether you're closing a million-dollar deal with a client, bargaining over your own terms of employment, or delegating duties among your coworkers, the key to successful negotiation is possessing intelligence. But intelligence doesn't mean just having smarts. It means knowing your opponents inside and out: how they respond under stress, what tricks they try to pull to catch you off guard, and how to negotiate a fair deal that makes both sides happy. It means knowing what they will ask for before they ask, what they are willing to give before they give, and where they will draw the line before they walk away from the table.
The Intelligent Negotiator is your complete and practical guide to understanding and mastering effective negotiating skills. Author and negotiation expert Charles Craver goes beyond the basic principles of negotiation and gets down to the nitty-gritty steps of the process, including what kinds of clothes to wear to help you succeed, where to sit in a room during an important negotiation, what questions to ask, how to listen and watch effectively, how to present your offers, and, most importantly, when to give and when to take. Mr. Craver has taught the ins and outs of effective negotiation to more than 60,000 professionals from around the globe over the past 25 years. In this easy-to-use book, he reveals his never-fail techniques that will give you the confidence and persuasiveness of a seasoned pro. You'll discover how to:
·Identify the different types of negotiating techniques, when to use each one, and how to counter them
·Close a deal properly to avoid last-minute demands
·Walk away from a deal without losing your cool
·Prepare for the unexpected, master the mental game, and avoid psychological entrapment
·Understand the different stages of the negotiation process and what to do in each
·And much, much more
Packed with interactive exercises, insightful anecdotes from the author's own career, and invaluable lessons on building a personal negotiating style, this is your complete guide to bargaining and deal-making the right way—with intelligence. ... Read more

Reviews (3)

Valuable For International Negotiations, Too
As a consultant in International and Cross-Cultural Management, I found this book particularly valuable. That's because it not only is a great and comprehensive compendium on effective negotiating (as others already pointed out), but it also covers techniques negotiators may be less likely to find used in the US but are likely to run into when abroad. Examples are extreme openings, time pressure, large negotiation teams, and so on. This makes the book very valuable in preparing for overseas negotiation, for instance in Asia.

Outstanding
Charles Craver is the Leroy S. Merrifield Research Professor of Law at George Washington University (Washington, D.C.) where he teaches negotiating. Through his work at the Law School and in workshops throughout the world, Professor Craver estimates that he has taught negotiating skills to some 60,000 attorneys and businesspersons.
The Intelligent Negotiator is a book that fulfills the promise of its title. Craver provides the reader with the techniques and skills to become a true master of the craft.
Unquestionably, The Intelligent Negotiator will prove invaluable for the beginning negotiator and a solid source for refining the skills of the more experienced practitioner. Refreshingly, in a field in which so much has been written and is often unacknowledged, Craver credits and draws upon the research and findings of its authors. Additionally, although he has a preferred approach to negotiations, the author provides a fundamental negotiating skills book that does not rest upon the adoption of a singular negotiating style.
"Don't even try to adopt just one negotiating style or philosophy," Craver tells his reader in the first sentence of his work, "for there is no single approach that can effectively govern all bargaining transactions" (p.3). The intelligent negotiator, in Professor Craver's view, is a person who is comfortable working within a suite of negotiating styles. The reader who understands that premise is on the way to wisdom.
The experienced negotiator knows that no matter what the hopes, not every negotiation expands the pie. Negotiators come in all stripes and are driven by differing motives. Success in negotiations requires that its participants understand and adapt easily to the reality of functioning with an arena encompassing widely disparate styles.
Craver notes three major approaches that the intelligent negotiator must master. The first of these is the Competitive-Adversarial. This is the stuff of win/lose negotiations, the zero sum game in which the pie is presumed to be fixed and one participant wins more if the other loses more. The second he defines as the Cooperative-Problem-Solving approach. In this style, the parties seek to expand the pie through engaging in a joint creative enterprise and thereby enable the participants to realize a win/win outcome. The intelligent negotiator recognizes that this second style has inherent rewards and significant risks of exploitation depending upon the true commitments of the parties at the bargaining table to the cooperative negotiating style.
Both styles remain predominant in negotiating and Craver introduces the reader to some of the research on the effectiveness of practitioners of these two dominant negotiating styles. It is interesting research.
Craver cites a study of the negotiating styles of practicing attorneys conducted by Professor Gerald Williams of Brigham Young University some twenty years ago that may surprise many readers. According to Professor Williams' research, most practicing lawyers do not use an adversarial style in their negotiations. Two thirds of the attorneys, as viewed by their colleagues, used a cooperative approach and only twenty-five percent of the lawyers were seen as practitioners of an adversarial style of negotiations (p.10).
More importantly, peer assessment concluded that cooperative negotiators fared far better than adversarial attorneys in the negotiating arena. Fifty-nine percent of the cooperative style negotiators were viewed as effective negotiators and only a miniscule 3 percent were considered ineffective. Only 25 percent of the adversarial style negotiators were deemed effective by their peers and a staggering 33 percent were judged to be ineffective. A more recent study reported last year by Professor Andrea Kupfer Schneider, found over half of adversarial style negotiators were considered ineffective by their peers (p.10).
There is much that the negotiator can draw from these findings, not the least of which is that the intelligent negotiator must be able to adapt and operate successfully in an arena of diverse approaches. Reliance on a singular style, as Professor Craver well illustrates is a recipe for disaster.
Given this, Craver offers a third style as the best primary style for the intelligent negotiator. The Innovator approach, as the author calls his preferred style, is a hybrid of both of the preeminent negotiating approaches. Its hallmarks are beginning with principled offers, matching one's counterpart on how much and what is disclosed, relying on objective criteria and recognizing that the primary goal of the negotiator is to obtain beneficial results for themselves and secondarily for the opponent.
The core of the book, however, is far from a discourse on a singular approach, but rather the teaching of the underlying fundamental skills and techniques that every negotiator regardless of their approach requires to succeed in practicing the art. The book, therefore, is an intelligent negotiator's guide to the practice of negotiations.
Craver explores the process thoroughly and leads his reader through the tough issues confronting every negotiator with concise and well-reasoned advice. The author shows the reader the importance of setting high goals, even increasing them before negotiations begin. He gives the reader solid advice on how to construct an opening offer and coaches the negotiator on its critical impact on the psychology and course of the negotiations to follow. The reader learns how an opening offer operates as an anchor, its role in bracketing the negotiating settlement range and its use in framing the other party's perception of gain and loss in the potential agreement. If these concepts are not clear to you, they are clearly explained in Craver's work.
There is far more in this volume. You will find strategies for multiple item negotiations, techniques for handling absurd positions, some careful advice on reading body language and a host of topics that the intelligent negotiator must know. You will find it a valuable negotiating skills guide of value for any style of negotiations.
To complete his work, the author turns his attention to some of the more special types of negotiating situations that all readers encounter. You will find some insightful advice in his concluding sections on negotiating employment agreements, automobile purchases and real estate bargaining.
Highly recommended.
John Baker, Ph.D.
Editor, The Negotiator Magazine

Excellent and well presented
This book is excellent because it is well organized and maps out the negotiation process. Instead of just giving tips about various tactics, this book gives the reader a roadmap, which makes preparation for negotiation much easier. In my opinion, this book is second only to G. Richard Shell's, "Bargaining for Advantage." ... Read more

Reviews (1)

Prisma's Swedish-English Dictionary-A Great Investment
The first time I saw this book was when I decided to buy it,being that there is a great lack of useful Swedish Dictionaries published in the English language. However, when I received this dictionary it well out-did itself. Not only does it have a section on Swedish pronunciation, noun endings, and other grammatical features at the beginning, it gives numerous phrases and other helpful words associated with most every word you look up. Beware, that if you think this book is Swedish-English, English-Swedish (as I mistakingly did), you're in for a surprise. However, if you do decide to buy the complement edition to this book-the English-Swedish version-you are once again in for a treat, as it presents the same quality as this book, only for English-Swedish translations.

This really was a great investment, and I urge anyone interested in the Swedish language to pick this (as well as the companion volume) up, along with either Routledge's Comprehensive Swedish Grammar (if you're really serious), Routledge's Essential Swedish Grammar (if you're just interested or need a small review)in addition to a good Swedish course (Colloquial Swedish-with the cassettes of course-is a good beginner's course). ... Read more

Book Description

A revised edition of the popular classic, this title features updated topics to build MBA knowledge. Students and managers alike will learn about management skills, business operations, financial statements, marketing, product development, customer service, strategic planning, information management, and quality management.

Updated coverage includes global and international business, knowledge management, e-commerce, supply chain management, sales channel management, and financial integrity and ethics. ... Read more

Reviews (4)

Great and easy book!
Covers basics and most important things to get you started. The rest you will forget anyway

VERY HELPFUL TO MBA BASICS
the fast way to teach mba basics

Better than the Dummies Equivalent
This book covers a lot of ground and is easy to follow (sometimes too easy). A lot of the contents can be redundant for those with a background in marketing, finance, etc. but it is well rounded. I compared it to the Dummies equivalent and found this one to be a better read (I usually buy Dummies though - this is my first Idiots guide).

Good Book, but too basic
Read this book, if you are absolute dummy with English and Maths. It is a great book for beginners with no background in maths. ... Read more

Book Description

A PAPERBACK ORIGINAL

Games and activities to help keep meetings energized and participants involved

The Big Book of Meeting Games offers meeting leaders 75 short, challenging, and fun activities to accomplish specific meeting objectives. From force-field analysis to fishbone diagrams, it transforms oftenintimidating facilitation and decision-making tools into quick, engaging activities that can be used successfully in virtually any business context. Meeting participants will become more involved, more creative, and more productive through games and exercises that allow them to:

• Break the ice with unfamiliar employees
• Engage and energize for more powerful, valuable input
• Effectively solve problems and voice their solutions

Book Description

100 ways to dramatically enhance training.

New Ideas­­AAA of Stress Management­­Brainstorm­­Shuffling Papers­­Overcoming Fear­­These are the names of just a few of the 100 reproducible games you'll find in this lively, inventive collection of instructional aids from the best-selling training author Gary Kroehnert. Perfect for developing employees' abilities in communication, teamwork, initiative, stress and time management, creativity, and more, 100 Training Games makes role plays more effective, simulations more realistic, and exercises more fun!

Each game is self-contained and provides all the necessary instructions and materials. What's more, a unique index grid and system of graphic symbols help you locate and choose complementary games and respond confidently to particular training needs and situations. 100 Training Games is a must-have sourcebook for trainers and managers in all functions and industries.

Reviews (6)

a pretty good buy
I found many exercises in this book to be useful. Most of them require no props and can be adapted to any environment. I work with school and college students and have used the exercises in my workshops with good results. The games are categorised and presented very well.

Average
Some of the activities are very good, however, you have to really look for them. Most of them are not very good or old and too familiar. However, the presentation is very good and the book has an easy reference at the begining that you can use to pinpoint the activities that are suitable for different topics.

Much less than I expected
I was very disappointed with this one. In the introduction, the author reminds us that any games or activities must be relevant to the subject. Unfortunately, I saw very few activities that I could use as-is in my workshops. They would take too much time of a two-hour workshop for little return, or seemed to have little point at all. I saw a few I could adapt to the content of my parent and/or teacher early childhood workshops.

This book is awful!
My organization purchased this book in hopes of finding some teambuilding exercises that could be used at a conference for 60 insurance claims professionals. What we found was A book filled with games and exercises designed for elementary school children or scouts on a camping trip. If we used any of these games/exercises, we would have had tomatoes thrown at us!

Real good one for HR improvement
Can you pls send me some articles on this book which wud be of a help to me in further getting back to you for more books ... Read more

Reviews (2)

Guilty of errors its authors accuses businesses of makingn
The collection of articles from 1991 to 1996 primarily focuses on differently seeing in manufacturing. They have missed a major discontinuity, and used the fatal strategy in a time of change - listening to the HRB customer's needs, the Hardware industries, with no prescience of E-commerce or Web as vehicles for innovation. Harvard B School, like Sears, had missed the change

Great anthology of important ideas in strategy
John Seely Brown has done us a big favor: he weeded through the business literature, picked a few authors that really help us "see differently," found works that describe their ideas in tight little packages, and put it all in one book. JSB's own framing comments are also valuable.

Selected highlights: Brian Arthur on increasing returns, Gary Hamel's Strategy as Revolution, Morris and Ferguson on the power of platforms, Brandenburger and Nalebuff on Game Theory for strategy, sections on competitive advantage and managing innovation.

I'm having my interaction design students read this, to add to their palette of points of view. ... Read more

Book Description

Thrive on challenge!

Some professionals, feeling overburdened by challenging job tasks, struggle through projects and avoid additional responsibilities that might prove enriching. They often find their careers unsatisfying, and their job performance may suffer as a result. This field-tested profile shows employees how to seek challenge and to develop valuable skills from their professional lives.

Professionals will use their feedback from the JCP to assist them in:
• Handling unfamiliar tasks
• Driving workplace transformation
• Seeking additional responsibilities
• Dealing with external pressure
• Managing group diversity . . . and much more!

The Facilitator's Guide, which includes a sample copy of the Participant's Workbook, details the essential workshop procedures--including setup, administration, and follow-up--and provides you with reproducible overhead and handout masters. You don't need to be a training professional to use this tool in your organization: this guide gives you all the basics.

Your participants will quickly be able to score and interpret the inventory using the practical Participant's Workbook. With the aid of this action guide, they will determine what and how much they are learning, what parts of their jobs hold key challenges, and what strategies they might adopt to derive maximal learning from these experiences. Every participant will need a copy. Use the world-renowned expertise of CCL to create a learning environment where challenge is welcome!

Helps participants:
• Gauge the challenges in their jobs
• Turn challenges into prime learning experience

TIMING: 2 to 4 hours

AUDIENCE: Managers, leaders, and executives at all levels

... Read more

Book Description

"Human Resources Management for the Hospitality Industry, 2E" addresses the wide spectrum of human resource issues in the hospitality industry. It has been revised to reflect changes in human resource management over the past five years, and to prepare students for the challenges of managing a diverse workforce in an ever-changing environment. New discussions cover today's hot topics and include case studies to illustrate effective management styles. Changes in legal restrictions and legislation have been accounted for, including consideration of the Family Medical Leave Act (FMLA). The text uses performance objectives to outline the major concepts form each chapter; discussion questions and case problems reinforce learning. ... Read more

Reviews (1)

Complicated Human Resources Issues in Plain English!!
Dr. Tanke has taken the complex and ever changing field of Human Resources Management and made it uncomplicated.The book explains the various issues faced by Hospitality Managers in terms that make sense to the experienced professional as well as the lay-person.Each chapter focuses on areas of H.R. that managers and employees must face as part of the day to day operations in the Hospitality Industry.True to life and full of helpful advice and insight from industry leaders in the Hospitality field, this book is a must for every managers office book shelf!! ... Read more

Book Description

Alan Gregerman, consultant to innovative entrepreneurs, shows how insights gained from children can help companies grow, innovate, improve the bottom line, and "make magic" with customers, employees, and shareholders.

Reviews (5)

Wonderful and inspiring
This book shares inspiring lessons for people in all fields who are interested in rediscovering how to think out-of-the-box and to learn and live more completely.The real focus is on finding our sense of wonder, curiosity, and playfulness and putting them to work in our companies and organizations.The author does a simple but powerful job of presenting a set of talents we all had naturally as children and teaching us how to get them back after years of school and work have literally sucked them out of us.And, he gives clear and concrete examples of organizations that are tapping these talents successfully and great exercises to get leaders and employees at all levels started.This book has inspired me to be more creative in my job and in all other aspects of my life.This book really ROCKS!A definite winner!

Lessons from the Sandbox
This is a truly inspiring book on creativity. Thank God it is not a rehash of all the other books on bringing innovation into the work world. It doesn't offer insipid phrases like, "out-of-the-box thinking," or, "doing more with less." Nor does it contain those warn out "gimmicks" like the connect the nine dots with four straight lines routine. What it does offer, is wisdom -- our own!

Dr. Gregerman's prose, metaphors, and humor inspires us to rediscover and apply our wisdom in creativity in solving our thorniest organizational challenges. He takes us through the minds and spirit of young children in helping us understand and remember how minds that are not encumbered by past experience forge new possibilities through imagination.

As I was reading Lessons from the Sandbox, I was constantly reminded of the importance of (unencumbered) imagination, a critical rule for Albert Einstein. Einstein wrote, "Imagination is more important than knowledge. To raise new questions, new possibilities, to regard old problems from a new angle, requires creative imagination." In Dr. Gregerman's mind, adults have created "boxes" through the filters they have acquired through both experience and their current surroundings. Children are not encumbered with these filters, and thus we can learn from their outlook on how the world works. It has been said that children enter schools as question marks and wonder, and leave as periods and right answer machines. Lessons from the Sandbox clearly underscore this insight.

Dr. Gregerman has organized his book using thirteen "gifts" of childhood to re-ignite the creative sprit for people in the business world. These lessons range from the gifts of focus, urgency, wonder, questioning, and participation.

I have read many business books on creativity, and none have sparked my imagination as Lessons from the Sandbox. It has brought me laughter, recaptured the lessons I learned from my own childhood, and I have profited from the ideas I have already generated as a result of this gem of a book. - Bob Bookman, President, Team Productivity Programs, Inc.

Lost your creativity? You will find it here!
Alan Gregerman has struck a forgotten place, way back in childhood, whenwe used to have a lot of fun with whatever we did. In his book, Lessonsform the Sandbox, he reminds us of what is important in life and work;tapping into our least used resource, our creative mind. He also reminds usthat, tragically, we begin to loose our creativity when we are very young,bombarded with structure and other peoples ideas of what is important, likefollowing all the rules . What can companies learn from the heads of smallchildren?Plenty!Lessons from the Sandbox is a wonderful ride throughthe new world of business and an absolute gold mine of fresh ideas andstraightforward wisdom about what it takes to create a greater sense ofenergy and excitement for customers, employees, and partners.This is oneof the few business books I've read that not only challenges you to usemore of your brain, but delivers practical guidance for improving theperformance of your people and your balance sheet.Pick any chapter and beprepared to laugh, smile, dream a little, and even re-live your ownchildhood.Then roll up your sleeves and get to work putting his greatideas to the test.Want to learn how to focus, come up with better ideas,asking the right questions, or be more enthusiastic?It's all here andimpossible to put down.

A Lesson for Everyone
This book takes a refreshing look at life, redefining the mundaneness of business-as-usual. Many of us have forgotten the power of imagination and curiosity we have as children.This book helps working adults usesimplicity as a starting point in their own work.Not only is it okay toask simple questions such as "how?" or "why?", buthealthy. The overlap between parenthood and business inspiresrejuvenating energy if we take the time to look at the gifts of childhoodas Dr. Gregerman does.

A delightful primer
Alan Gregerman has a wonderful way of reminding us of the valuable lessons we learned long ago.With clear words and poignant examples, he underscores how we can draw on our early hertage of wonder, enthusiasm,participation, and other traits to be more successful --- and happier ---in business and our personal lives.Lessons from the Sandbox is well worththe read. ... Read more

Book Description

These time-honored manuals provide the tried-and-true information you need for making the most thorough and accurate labor and cost estimates in the most efficient manner. The hundreds of man-hour tables in these manuals are the product of hundreds of time and method studies conducted in the field and in the shop. As a result, these respected manuals and their tables provide you with a dependable, proven basis for obtaining production efficiency percentages by applying all known local conditions and variables. These manuals also allow you to obtain direct labor rates for the crafts involved. In short, you'll be able to make accurate, reliable estimates anytime and anywhere with complete confidence.Computers are wonderful tools, solving problems as no human can. But construction estimating is not only a science and a craft, it is an art. The field-tested information in the Estimator's Man-Hour Library is designed for those who understand that. ... Read more

Reviews (1)

I WOULD LIKE TO HAVE THIS BOOK
ACTUALLY I HAVE NOT READ THIS BOOK SO SORRY I CANT GIVE U REVIEW BUT IF U DONT MIND THEN PLEASE MAIL ME ON HUNF.RUSH@EUDORAMIL.COM TO INFOM ME HOW COULD I READ THIS BOOK. THANK U RUSHI ... Read more

Amazon.com

As consultants and trainers who specialize in public speaking and other elements vital to a persuasive corporate production, George Morrisey, Thomas Sechrest, and Wendy Warman are well-versed in the good (as well as the bad and the ugly). The fourth edition of their time-tested guide, Loud and Clear: How to Prepare and Deliver Effective Business and Technical Presentations, offers step-by-step advice on critical components from visuals to logistics to delivery. It unequivocally views preparation as the crux, however, and fully outlines six integrated planning procedures certain to improve one's chance for success. --Howard Rothman ... Read more

Reviews (1)

Excellent instructional reference
Loud and Clear is an outstanding resource for producing an effective presentation. The emphasis on audience analysis, which is so often overlooked, is excellent and will lead you to focus on the things that matter for your presentation. I especially liked the exercises suggested by the authors. Do them; you will learn more about your style of communication and your ability to connect with audiences than you had ever imagined. This book is probably most effective for newer presenters who need a foundation in the building blocks of assembling an effective presentation. But, it will also be instructional and valuable to check the effectiveness of more experienced presenters. Overall Loud and Clear is a concise, well-written recipe for effective presentations ... Read more

Book Description

Using ageless biblical principles, Bishop T.D. Jakes teaches that every moment of every day, God provides all we need to achieve success. In Maximize the Moment, he explains how to release ourselves from damaging relationships and debilitating fears, how to face and conquer obstacles that may stand in our path to success, and how to move beyond our painful pasts.

"His stories are thought provoking, his guidelines are easy to follow and his questions allow the reader to align the course of his or her life to the biblical precepts presented in the book." (St. Louis Post-Dispatch) ... Read more

Reviews (30)

Enlightening - Empowering!
I found this book to be extremely powerful in it's message. It's no-nonsense approach goes straight to the heart of the matter. He tells it like it is, keeping within the confines of the spiritual laws that govern our lives. This is a golden nugget I am passing on to others, hoping it's as helpful to them as it was to me. If after reading this book you find you don't like it (it made you feel uncomfortable in some way?) then perhaps it's because it's message has stirred up some residue that needs to be dealt with. This book's message is about changing and streamlining the most precious commodity we have - our own lives! It's about taking stock of what we're doing and how we're doing it and why, then showing you how to stop doing what's not working and get on with life. I was definitely blessed by reading this book. Thank you, TD Jakes. (I would love to do a Spanish translation for my Spanish speaking friends in South America who can't read English.)

Written with the wisdom of King Solomon
This book is absolutely excellent! It is the best book, next to the Bible, that I have ever read. Bishop Jakes honestly wrote this book like he was King Solomon. It is filled with wisdom- both practical and spiritual. If you love wisdom like I do, you will love this book. I wish I could pour this book on everyone that I come in contact with. I have a two-year old and a three-year old, and I am going to require that they read it when they get older, not only because I am homeschooling them, but because I want them to be as informed about life as possible. Its content reveals truth that is applicable to every facet of life. It talks about relationships/associations, making wise decisions, knowing yourself... It is a book for people of purpose. Don't just take my word for it; read it for yourself.

MAXIMIZE THE MOMENT
ON THE SHELF NEXT TO THE BIBLE. EVERYONE NEEDS TO READ THIS BOOK. IT'S GREAT.

Powerfully Motivational!
This excellent book stirs one on to productive activity for God. The issue address is that of the quality of one's life. Jakes writes, "...the question isn't how long we live but how well we live. What matters are the moments we live life to the fullest." That theme is eloquently explored throughout the remainder of the book. Essentially maintaining a high level of quality in life relates to making the right choices consistently. "Choosing which to respond to and which to ignore help you to maximize your life," Jakes points out.

Adequately eliminating some things is one wise decision that can be made. We're encouraged to cut off things that aren't working in our lives. Like other writers in this genre, the author believes God created each of us uniquely for specific purposes to be accomplished in our lives during our time on earth.

A creative discussion of desire is developed. He equates it with intensity or passion, noting "intensity focuses on how badly we want it while objectives focus on the specificity of what we want." He couples relationship development with passion for goal attainment and advises not to partner with people who lack passion for the vision. Diversity in relationships add depth that would otherwise be missing. Healthy relationships result when strengths are exchanged he tells us.

His section on the necessity of rest is particularly refreshing. Not only is it essential to proper health, but it enables one to enjoy the journey.

This wonderful book is so full, so rich, so delightful that a review can't capture the fullness of the inspiration it brings. This is the type of reading successful people do. I had heard the author speak on TV on several occasions. In reading this book I saw a depth to him that oral delivery can't portray. He writes in such a way that you KNOW he's a reader. Buy this book! You'll have a richer life if you apply its teachings.

Great Start
I must say I not only enjoyed reading this book, but I learned a lot, as well. Bishop Jakes takes you for a journey within yourself and your life to help you get the most out of every moment. His practical and doable advice on decision making, maximizing relationships, letting go of past hurts, and so much more can be a service to anyone. If you want to make a change in your life, but don't know where to start, pick up this book. ... Read more

Book Description

Telesales Training book teaches inside sales agents how to sell and communicate via the telephone. ... Read more

Reviews (2)

Fantastic Book!!!
I am in the telemarketing industry and have read this book twice! It provides easy to read, easy to follow, step-by-step methods for sucessfully selling anything over the telephone!

Easy to read, easy to follow... Easy to use!
Dan takes a difficult subject - Telephone direct selling - and teaches the reader how to simplify tried and true techniques to increase telephone sales. The difference between this book and all the others on the shelf is that "Friendly Persuasion" is written by someone who is active in the direct selling industry. Dan takes his everyday experience and transfers it in a simple to read, simple to follow, simple to implement format. The book is simply,.... marvelous! ... Read more

Book Description

On-the-Job Training (OJT) is the single most used training method in organizations today. But it is also the most misused—because very few of those doing OJT are ever trained how to do it. In Hands-On Training, Gary Sisson draws on thirty-five years of training experience to lay out a simple, systematic approach to OJT that can be understood and applied by anyone in any organization—managers, line or staff supervisors, employees, and both internal and external human resource and training professionals. Using the acronym "HOT POPPER" to help readers remember the parts of the process, Hands-On Training outlines six easy steps:o P—Prepare for training o O—Open the session o P—Present the subject o P—Practice the skills o E—Evaluate the performance o R—Review the subject Each of the steps includes techniques that allow the trainer to apply the system to virtually any job or skill. Hands-On Training presents a universal training method that needs little, if any, modification to fit different jobs. Its emphasis on structured OJT—one of the few types of training that is theoretically sound and at the same time may be fully integrated into the workplace—makes it ideal for training people in applied skills, such as manual or sensory skills, procedure following, and problem solving.Truly low-cost and high-return, Hands-On Training is perfect in low-budget situations where an organization lacks funds to develop a more formalized training system. It requires very few resources and doesn’t require special developmental efforts. ... Read more

Book Description

This comprehensive overview of office procedures and concepts introduces the effects of technology on the office of tomorrow. By focusing on the skills necessary for office workers at every level, evolving technologies are examined and the interpersonal skills vital to a successful career are highlighted. ... Read more

Reviews (1)

execellent and very useful
Office workers participatein a wide range of activeties related to information processing. These activities can be considered in relation to four major categories of office jobs that are open to beginning workers. ... Read more