Book Description

Practical Business Math Procedures, 7e continues to provide complete coverage of practical business applications of math, organized in a logical and teachable format, with unique and motivating pedagogy, and a market leading supplements package.Carefully written and developed to provide both procedural details in a step-by-step format, and superb motivation via Wall Street Journal and Kiplinger Personal Finance Magazine articles, colorful format, photos, and scrapbook projects, this text is a winner! This edition continues the “24-HOUR STUDENT HOTLINE” that has received over 50,000 student calls. Jeff Slater is a teacher and author of several leading titles in math and accounting, and his dedicated work on PBMP has made it the most reliable, trustworthy, and widely used text. ... Read more

Reviews (2)

Practical Business Math Procedures/Teacher's Edition
I'd like to know if this book is teacher's edition?

teachers edition
I need a teachers edition ... Read more

Book Description

This book is about selling, pure and simple. It offers a stimulating, powerful new perspective for business to business sales people. It is filled with insight, techniques, and performance models that guarantee understanding. In his latest work, Steve Sullivan redefines a process that has been made overly complex and simplifies the two most critical factors: behavior and relationships. His clear, focused message will give you new, pro-active ideas to help you produce immediate results and achieve your goals. ... Read more

Reviews (11)

A REAL SALES BIBLE
Selling Made Simple is a MUST read (and re-read) for all serious sales people (new and old). As a salesman of 18 years I can say with confidence that Steven Sullivan's book hits on all 8 cylinders. Like the great teacher Steven Sullivan is, he breaks down each of the steps of selling into its simplest form allowing the reader to quickly digest the neccessary skills (which we all can learn) and build upon. The other key he stresses which seems obvious (but most salespeople don't do)is to actively listen to our prospects and customers. WOW!! Seems simple enough right? But how many times have we all come across salespeople who only focus on what they want to sell us vs. what we want and need? Many a salesperson could use a copy of this book. Great Salespeople never stop trying to learn how to improve and if thier is one thing that this book will do for you (if you take the time) is allow you to analyze your strengths and weakness' and develop an systematic approach to continual improvement. Finally, he stresses the importance of under promising and over performing for our customers. That does not mean we should all underachieve. All the GREAT ones learn this and outsell thier competitors by never promising something that can't deliver and furthermore something which is in excess of what the customer expected. The fundamentals Steve talks about in his book really are simple. It's having the discipline to do them everday that seperates Outstanding Sales people from Average salespeople. So take the first step and buy the book. Then read it again at least once a month for a year. Practice makes PERFECT! Repetition is a salespersons best friend....... See you at the TOP!!!

What?!?!?!
QUOTE:
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"Reviewer: A reader from Seoul Korea
I am a sales trainer and consultant and most of my clients are big multi-national corporations. I believe this is one of the worst sales know-how books I have read in a long time. There is no coherant sales processes or concepts in this book. Just whole bunch of war stories and random tips. The content was so disorganized, I stopped reading it about half-way through."

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How absurd!!! I can understand why this individual wouldn't want to remain anonyms. I have been involved in business deals / Selling cycles with Korean professionals and I will concede that their way of doing business is different. That may be as to why he can't comprehend Steve's methods but I will say this...

I had a very productive relationship with those said Korean professionals and I "operate" with the mindset that Steve talks about in his book(s) so the proof is in the pudding... It works!

Additionally: He spelled coherent wrong which is somewhat apropos, I think...

Rangers Lead The Way!
I've read more than one of Steve's books (to say the least) and for real good reason. He has take a tried an true method of leadership, work ethic and just plain "Get'n it done" attitude that Rangers have perfected over the a course of time that is longer than the existence of this country and applied it to the world of sales. The US Army Rangers have streamlined their tactics to an almost automatic perfection. Steve has become incredibly successful by implemented this tried and true method to the sales profession. His willingness to share this with others is incredible! I feel energized every time I read his work. (Yes, I've read some his books more than once!) You really have to read his work, it's written in form that all may be able to grasp it. I've read many, many books in this filed and most of them have a similar message. What Steve has done is not only has he brought a new message to the table but he has put his message in a text that truly ANYONE can embrace. I STRONGLY recommend this book to everyone.

He is proof to the US Army Rangers Motto:

RANGERS LEAD THE WAY!

The Only Sales Book I Keep On My Desk!
Steve Sullivans book Selling Made Simple is quite simply the best book on selling I have ever read. I have a Four Year Marketing/Communications Degree and have been in sales and sales management for fourteen years. I earn my living every month by following the golden rule and positively accelerating my customers. (Read the book you will understand)!

I have read many books and none have so clearly and simply gotten to the heart of what it takes to succeed in selling.

Selling Made Simple is easy to read and not a chore as some books on the subject are. It is written for real people not college courses and if you understand that meeting a customers needs just gets you on the playing field you are ready to excel in selling by reading this book. It's the one book I hope no one I compete against reads!

Everyone sells even if their job is not selling and I recommend
that this book is useful for anyone who has to convince anyone their course of action is best.

What really makes this book shine is that it tells the truth that to succeed long term you better care about your customers. (and not mimic the ethics of some recent CEO's). Steve's book should be handed out to every business student. It would raise the value of their degree at least 100%!

Steve Sullivan is a former Airborne Ranger (My second choice in professions but sales managers sleep more and get shot at less),
an Entrepreneurial Success, a Salesman, and a Teacher.

If you want to sell read this book it's that simple. Then have the faith to stand up and do whats right. Your customers will see
the difference.

I just have to say to Steve sullivan thank you for making it easier to get up and do my job each day and for reminding me why I'm here!

Simply said, It Makes $ense!
I am a business consultant who has spent many years in the selling process.I have read tons of books on the subject and most of them say the same things.None of them taught me anything about motivational acceleration.I've been employing Mr. Sullivan teachings since then and our clients appreciate our thoughtfulness.More importantly, they reward us for it.Everyone of the Arromand, Inc family will be recieve a copy of this book and you should to. ... Read more

Book Description

Competitiveness becomes a growing concern for developing countries as they liberalize their economies and open up to global trade, investment and technology flows. They fear that liberalization by itself may not, in the presence of market and institutional deficiencies, lead to the optimal allocation of resources. In particular, it may lead to the realization of static rather than dynamic comparative advantages - a threat to sustained growth in a world of rapid technical change. This book draws together recent contributions by Sanjaya Lall - a leading authority on international investment, technology and industrial policy - on competitiveness and its major determinants. It draws upon his wide experience of competitiveness analysis in Asian and African countries and his recent work on technology and skills. It contains his most important published material as well as previously unpublished articles, and will be of interest to students, researchers and policy analysts interested in industrial development, technology and human resources. ... Read more

Book Description

o

Details specific tactics and techniques for using influence rather than coercion to accomplish your goals
o Includes exercises for charting your progress and planning a personal influence strategy
o Uses case studies and anecdotes from the author’s twenty years of consulting experience to show how to make influence work for you Experienced organizational consultant Alan Vengel teaches you the influence skills you need to enlist the cooperation of others, inside and outside the organization, to achieve your professional goals. Vengel offers tips for successful influence in real business situations, showing how to influence without authority, sell your ideas, and buildbetter relationships. This book will help you to get results faster and move people to action by using a systematic step-by-step approach. ... Read more

Reviews (7)

The Influence Edge
This book provided me with a planning guide and influence strategies that I used to help me in a team meeting. I was able to gain agreement to get support I needed for my project. The information was great.

Influence - The Cutting Edge!
An excellent book, easy to read and understand. A book essential for any organization, big or small. It helps improve and streamline Internal Organizational Network. It provides step by step system to help in work situation. This is a tremendously helpful and eminently practical book. Alan Vengel teaches you the influence skills you need to enlist the cooperation of others, inside and outside the organization, to achieve your professional goals. Vengel offers tips for successful influence in real business situations. The techniques show how to influence without authority, sell your ideas, and build better relationships. The "push-pull energy" concept is impressive. Two very different ways of influencing people and mastering how to influence when and how. The exercises throughout the book definitely show you how to use it to design a very sophisticated and effective influence strategy. Master the artful skill of influence and adopt the techniques in a unique fashion. Its the Time factor and thought management to apply and sure, achievements drive your way to influence and reach your goals.
Afterall, Influence makes a Big Difference in Life! So cut the Edge and there, you reach the goals!

Very Practical
It's really taught me how to handle a very difficult person and very difficult work situations. I highly recommend it for anyone dealing with the public.

Essential To Any Organization
This book is essential to any organization, big or small. The author uses a logical, simple, yet very powerful step by step system to help anyone in any work situation. A very easy and effective way to increase cooperation from others. The exercises and hands-on applications really helped to further solidify what I had read and allowed me to develop my own personal strategical way of increasing influence. I highly recommened this book to those interested in improving and streamlining internal organizational networks.

Learn When to Push and When to Pull
This is a tremendously helpful and eminently practical book. I was especially impressed by the concept of "push-pull energy", the idea that there are two very different ways of influencing people and that you need to know when and how to use each one, or when to combine them. (Basically, push energy is assertive and pull energy is inclusive, i.e. pulling people in). It's a subtle concept but the exercises throughout the book show you how to use it to design a very sophisticated and effective influence strategy. ... Read more

Book Description

Written by educators — who understand and address the true needs and trepidations of readers — this book offers a pedagogically sound introduction to court reporting that enables readers to write new material with little hesitation, throughout.Each lesson is divided into a theory presentation section and a drill and practice section. It incorporates realtime writing principles throughout (i.e., the technology that allows court reporters to write and have their notes translated by a computer in realtime); organizes realtime theory principles in distinct, easy-to-locate sections. Separates the realtime theory principles from the regular theory presentation — enabling instructors to delay the introduction of realtime principles until readers are comfortable with writing the basic theory principles. ... Read more

Book Description

Quickhand_™ Now you can teach yourself to write high-speed shorthand using just the letters of the alphabet! Quickhand is a new, easy-to-learn, easy-to-use, practical shorthand for business, school, or personal use. In just a few hours, you’ll learn to write words as they sound. (No more months of study.) Quickhand is the only alphabetic shorthand based on scientific research into how English is actually used. So you need to learn brief forms of only 35 of the most used words—these make up 40 percent of all words in normal office usage! (No more memorizing hundreds of special symbols and abbreviations for seldom-used words, as in some systems.) With some abbreviations for the most common word endings and beginnings and special sounds, you’ll know Quickhand. And you’ll be able to write Quickhand quickly and easily—on the job, in school, in meetings, anywhere! Quickhand is one of the Wiley Self-Teaching Guides. It’s been tested, rewritten, and retested until we’re sure you can teach yourself shorthand on your own. And it’s programmed—so you work at your own pace. No prerequisites are needed. Objectives and self-tests tell you how you’re doing and allow you to skip ahead or find extra help if you need it. Frequent reviews, practice exercises, and a comprehensive exam reinforce what you learn. Wiley Self-Teaching Guides More than 150 Wiley Self-Teaching Guides teach practical skills from accounting to astronomy, management to microcomputers. Study Skills: A Student’s Guide for Survival, Carman Reading Skills, Adams Speedreading, Fink Vocabulary for Adults, Romine Spelling for Adults, Ryan Punctuation, Markgraf Clear Writing, Gilbert Communicating by Letter, Gilbert Communications for Problem Solving, Curtis Quick Arithmetic, Carman Math Shortcuts, Locke Practical Algebra, Selby Finite Mathematics, Rothenberg Using Graphs & Tables, Selby Business Math, Locke Geometry & Trigonometry for Calculus, Selby Quick Calculus, Kleppner Your Library: What’s In It For You? Lolley Literature: As You Read It, Hess Art: As You See It, Bell What Makes Music Work? Seyer Quick Typing, Grossman Quickhand, Grossman Managing Your Own Money, Zimmerman Look for these and other STGs at your favorite bookstore. A Self-Teaching Guide Look for these and other Wiley Self-Teaching Guides at your local bookstore. ... Read more

Reviews (1)

Very easy and practical guide to writing quickly & efficient
Very easy and practical guide to writing quickly & efficiently! I bought this book because I am tired of writing everything in longhand and I'm not a very fast typist. I am currently writing a book and am tired of getting hand cramps from so much writing. This book teaches a system of writing that is understandable & easy to learn. It has you write words the way they sound, and leaves out most of the vowels. Example: i wl cu u n - kr. Translation: I will see you in the car. I have heard bad reviews on how hard short hand is to learn because of all the symbols. Quickhand is a life saver! Buy the book. Even if you just use a few examples in writing it saves a lot of time and space when transcribing your ideas to paper. ... Read more

Book Description

SHORTCUTS FOR SMART MANAGERS Checklists, Worksheets, and ActionPlans for Managers with No Time to Waste

Maria has to present herfirst budget in less than a month, but she works from 8 to 6 as it is. Pat has to conduct a performance appraisal...of a very difficultemployee. Don has to put together a 'quality' report for his area(something he has not done in years).Where can they all turn?Formanagers who out of time, out of information, or just out of patience,Shortcuts for Smart Managers provides solutions and preventive curesfor many typical challenges.This concise managerial toolbox containsjust the essential, how-to information, including checklists,worksheets, and action plans for 30 key issues managers face.Theseinteractive, capsulized chapters help time-pressed managers withsubjects like:

*coaching*conference planning*decisionmaking*meetings*goal setting*communication*projectplanning*the Internet*negotiation* presentations* marketing*public relations*strategic planning*teams*training*crisis management*delegating*and more!LISA DAVIS(Wallsend, U.K.) is an international management consultant, trainingdesigner, and training materials developer.Her clients includeBristol-Myers Squib, BMW, Ford, and Mitsubishi. ... Read more

Reviews (1)

Handy punch lists to focus your thinking.
Shortcuts for Smart Managers presents checklists and fill-in-the-blank forms for just about every imaginable task a manager would want to accoplish, from a marketing plan to a prep sheet for negotiation.Theyhelp you focus on the critical points and cut to the chase. I bought it forthe prep sheet on how to deal with difficult people! I like to be prepared,but don't think I have time--- these shortcuts really appeal to me. ... Read more

Book Description

This is the most up-to-date, authoritative source on grammar, usage and style for a variety of business documents. It provides basic rules for problems that occur most frequently, and expanded rules and exceptions for almost any situation.The examples and illustrations offer easy-to-follow models that help solve problems quickly, from e-mail messages to formal reports.

- New trim size makes it easier to read and find information.

- Expanded coverage of topics related to the Internet: e-mail, how to cite on-line resources and scannable resumes.

- Expanded discussion and illustration of document formats provided by MS Word templates and guidelines on how to modify the formats.

- NEW Web sites for students and instructors include FAQ's, a newsletter, instructor forum, how to use GRM, technology terms and interactive exercises.

- The structure of GRM remains the same: Sections 1-11 cover grammar, usage and style, Sections 12-18 cover formatting.

- Spiral with Wrap Flap Edition. ... Read more

Reviews (23)

Complete and easy to use
I've used this book for years, and I think it's terrific. Why? Four reasons: First, the information about grammar and usage is so mainstream, so consistent with the majority of other important references (The Chicago Manual of Style, for one). Second, it is accurate and reliable. Third, the outstanding index makes it wonderfully easy to use; you can look something up, in everyday terms, and readily find a reference. Fourth, the rules are short and the examples clear; once you've found the rule you need, you can read it, grasp it, and 30 seconds later be on your way.

As a full-time trainer of writers and editors, I have used this book with everyone from grammar-challenged support staff to highly educated professional editors. With some classes, I've also used the optional worksheets (sold separately). I can't recommend Gregg highly enough.

Great reference for all writers.
I have had a current copy of The Gregg Reference Manual for over 10 years. It was a required purchase for a business correspondence course in college. It is an excellent source for any aspect of writing. It covers proper use of grammer, punctuation, spelling, editing, letter writing--you name it. Whenever I'm in doubt about ANYTHING I need to write, I use this book, and can always find the answer. The manual is very well organized into sections and numbered paragraphs. Examples are used for clarity, as well as examples of what not to do. I highly recommend this book.

All arguments stop here
I am an independent corporate trainer who teaches people to write better at work. When my students ask me for my advice about good books to guide them as they write at work, this is the reference book I recommend.

I also tell them several other things about the book. First, this is not just some handbook that secretaries can use to look up how to format a letter. It is an authoritative reference for all aspects of writing English. It should be next to the dictionary and thesaurus on the shelf of everyone who needs to write at work, from clerks to executives. Second, if your boss or anyone else argues with you about any rule of writing, you only have to point to the relevant entry in this book. All arguments stop there. Third, the size of the book is deceptive. It uses small font and thin paper. With normal font and paper, it would be the size of two or three large dictionaries. That's how much useful stuff is packed in this book.

It takes a while to get used to how the information in the book is formatted, but it is well worth the effort. All entries in the index include page numbers as well as topic numbers, which they call "rules." The book is logically structured around these rules, and it makes related topics easy to find.

I rated this book 5 stars because I think it is superior in all categories for a reference book: comprehensive content, abundant examples, thorough index, authoritative author, and reasonable price.

A good everyday reference tool, but...
This manual is a great tool with easy to locate information and a wealth of information; it is not, however, the end-all of writing. It is a good business writing manual, but to an English student and editor, it falls rather short. For example, Sabin's advice on generic pronouns and gender may suit a business proposal with "his or hers" and "he or she" littering the page, but in the humanities, this is becoming less and less acceptable. Items such as this seem unimportant only until you need them.

The GRM is a fine grammar manual if needed only for occasional use casually and in business situations, but for intense scrutiny, it wouldn't be my first choice.

Absolutely the best!
This manual is absolutely the best reference for writing. It is incredibly easy to find needed information, which ranks it above other, more scholarly manuals of style. I have used one version or another of this manual for years now, and it still comes through when I need it. ... Read more

Amazon.com

If the title of this book sounds about as silly as a headline from Mademoiselle or Cosmopolitan, rest assured: author Gretchen Craft Rubin has highbrow credentials. An adjunct professor at Yale University and former editor in chief of The Yale Law Journal, she was also a clerk for the U.S. Supreme Court under Justice Sandra Day O'Connor and served as counsel to Federal Communications Commission chairman Reed Hundt. The book's references are highbrow, too, with Rubin quoting and alluding to everyone from Machiavelli and Sun Tzu to Plutarch, Shakespeare, and Edith Wharton.

That said, the book is still rather, well, silly, albeit more fun and dishy than the average book on getting ahead. It's sort of what you'd expect if People magazine or US Weekly were to put out career guides. Here we learn all sorts of traits that mark the powerful (Ronald Reagan reinstated much of the pomp of the presidency after it was clear the public hadn't gone for President Carter's "common man" approach); the rich (Christina Onassis had her 10-seater airplane fly between France and New York once a week to ship her 100 bottles of Diet Coke, which wasn't available in France); the very famous (Madonna's bodyguards forbad the staff of a hotel where she was staying to speak her name, talk to, or so much as directly look at her); and the sexy (Marilyn Monroe was reputed to have cut a quarter-inch off the heel of one shoe to achieve her legendary "wiggling" walk).

Unfortunately, the book is more effective in relating these anecdotes--what people have done once they've achieved power, wealth, fame, or sexiness (which, of course, involves varying amounts of the prior three characteristics, depending on whom one is trying to attract), or what we, humble readers, might do ourselves once we arrive--than it is in telling us how to get there ourselves. It's a bit like a title it even mentions once, the early 1980s hit The Official Preppy Handbook.That little item also purported to be a how-to, but its delineation of a clearly inbred, elitist lifestyle was meant to be laughed at as much as it was to be taken seriously. Not that you won't learn anything here--far from it: Power Money Fame Sex is astute on every page. It's simply that the thing appears designed to entertain more than to actually edify poor slobs like the rest of us. --Timothy Murphy ... Read more

Reviews (22)

HUMOROUS BOOK - tons of fun to read
I bought this book after stumbling across it in the sociology section at Borders. I flipped through it and found some humorous and insightful comments and decided to buy it to lighten up my reading, as I primarily read Peter Drucker, other management books and some philosophy. I thought the book would be some light-hearted humor and I wasn't disappointed!

The author, Gretchen Craft Rubin, is an extremely witty woman. While her background is law the book has tons of comments from famous historical figures such as Machiavelli, Sun Tzu, Plutarch, Shakespeare, and Edith Wharton.

The book is segmented, as expected, into the 4 sections described in the title (POWER MONEY FAME SEX).

Each section provides some unique insight into human behavior, some examples in recent history and tons of witty comments from historical figures

Here are just some of the examples but, just so you know, the book is not in quotation form.

"People believe, and research proves, that high-status men attract more women easily than low-status men."

"The sex that accompanies your success is a nice perk for all your hard work - a pleasant, convenient way to demonstrate the status you've achieved."

"They envy the pleasures they imagine you've won. Perception drives reality, and your status swells accordingly. "

Playboy Donald Trump "When we walk into a restaurant, I watch grown men weep." He was watching other men's reaction to his date, not his date herself.

Jack Kennedy reported "once I get a woman, I'm not interested in carrying on, for the most part." He was pursuing conquests, not relationships.

LBJ "Goddamn it, I had more women by accident than he ever had by design." - he maintained a nookie room" in the capital for his illicit liaisons

"The more money, fame and power you have the more easily you can have casual sex."

Anyways, I can go on and on about the book but I will not. BUY THE BOOK, enjoy it as it is fairly easy reading and, at 270 pages well worth the price of the insights and humor delivered.

sad, cold, without a soul
I found this book very cold: maybe that was exactly the desired effect, very much a la Machiavelli.
The seemingly infinite list of tricks and tactics to acquire fame, power, money and sex left me with a bitter aftertaste: I was probably expecting something different from this book, something a little deeper.

Weird but true
Parody or self-help book? Well, B&N believes the latter: they really do have it shelved in the "self-improvement" section. Maybe the library scientists working there know more than I do. Regardless, the author is an extremely polished writer.

Fabulously in Your Face
Gretchen writes with a wonderful "in your face style" that I found refreshing. The title of the book is not only an author's "Keyword Dream" but the book answers the how to questions implied in each of those words. This is not fluff reading. If you are easily offended by the way the world really is out there, read another book. If you want to see life in the fast lane, here it is. This book is a winner. Kevin Hogan, ...

Does Bob Rubin Feel Frottaged?
This book's exploration of power and money is pretty derivative. What makes it interesting is the author's insight regarding our society's obssession with fame and sex, and how these can be exploited to amplify the effects of power and money. This is new ground, and poses good questions. However, given the author's background, this novelty wears thin quickly as the reader realizes that this is meant as much as a work in earnest as a satire. We must assume that the primary purpose of this book is to stimulate controversy - and therefore fame - for the author. In order for this to be acceptable from a Yale Law Review editor-in-chief, we are asked to have a sense of humor. But doesn't it seem wasteful that this is the best use of a very talented person's time? One wonders whether father-in-law Bob Rubin feels frottaged. ... Read more

Reviews (2)

Well written and complete
Nice book.Does the job of many other books.Good work.

Project Management by Nancy Mingus
This is a well written, very thorough book on an important topic. Project management can be dry (as my students will attest), but the clear writing, numerous examples, various kinds of sidebars,and case studies, make it interesting. The sidebars include FYI's, "Just a minute" advice, cautions, time savers, and "go to" cross references. The book is well organized, carefully covering the basics then moving through starting a project, developing, executing, controlling, and closing it out. It includes chapters on project management software, and she even includes a section on celebrating the end of a project with pizza and wings. Talk about being thorough!
The book was written primarily for self-education (the title is "Teach Yourself" ...), but it would serve equally well as the textbook in a project management course, or as a supplement in a systems analysis course.
Personally, I do not care for the "24 hour" idea, with the topics indicated by Hour 1, Hour 2, etc., but that artifact can be ignored. ... Read more

Book Description

The Team Handbook has been the reference of choice for team leaders and team advisors for many years. Many call it their "team bible." Proven. Practical. Now The Team Handbook Second Edition is an even better resource for accomplishing the work of teams in your organization. The new edition of this classic takes you beyond improvement teams to work teams and the teams of today. We've kept the easy-to-use format and powerful content that led more than 800,000 users to success with teams. ... Read more

Reviews (6)

Zen for team building
From the time you get the book you realize this book was made by team members for team builders. The book has a lot of white space so you can scribble notes. This book was written so that a basic mind could comprehend the steps needed to build and manage sucessful teams. This is a keeper!

Actually recommendable/Muy recomendable
Clear, observative and Easy-going on the subject. It reflects the key guidelines of Team Management. Do not hesitate. Claro, observador y ameno en la temática. Retrata los puntos clave de la Gestión de Equipos. No lo dudes.

A True Guide for Working in a Team Based Environment
With all the dynamics that take place in a team based environment, this book has come to my aid on several occasions, it's the best tool I have in resolving complex team issues.

"Mi Biblia"
I'm agree with the Book descrition about calling it "Team Bible", I have been using it since 1993, An excellent option for those who are internal or external consultants and mainly for Managers in all organizations.

Makes effective project management simple!!
An excellent resource for project managers using cross functional teams. Provides an excellent resource for planning and implementing effective meetings, and ensuring excellent team dynamics. The book is well laid out, user friendly, and provides templates for practical application of techniques. ... Read more

Reviews (2)

best test preparation book
this book helped me study for and obtain a civil service position in a community college. many of the questions were straight from the book.

Great exam review
My wife purchased this book because the first time she failed the clerical exam. I later found out that half of the people who take this exam fail and she decided that she needed to purchase a study aid. Well, she PASSED!!!!. This book really prepared her. ... Read more

Book Description

Management models - love them or hate them, they're at the heart of management thinking and practice. They have two main purposes: to provide a framework for improving business performance; and to confuse the uninitiated with buzzwords and acronyms.

You've heard of balanced scorecards, CRM, just-in-time and SWOT? How about the Deming cycle, parenting advantage or socio-technical organizations? Even if you have, can you describe them clearly and do you know how you can use them in your business?

Key Management Models takes the reader through each of the essential management tools in a clear, structured and practical way. It provides comprehensive coverage of the main tools, and of the models developed by the Gods of management thinking: Belbin, Handy, Kotter and Mintzberg.

Book Description

Create a dynamic, effective orientation program!

The most common complaints about a new-employee orientation are that it is boring and overwhelming, or that nothing happens and the new person is left to sink or swim. The result is often a confused new employee who is not productive and is more likely to leave the organization within a year! Your orientation needs to be a planned welcome that reaffirms your hiring decision.

Use this bestselling resource to meet orientation objectives such as:

Book Description

This unique guide provides paralegals with a foundation for writing effective correspondence in the law or corporate office.It offers training using all of the practical tools for writing clear, accurate and concise documents. Although discussions focus mainly on legal communications, most of the guidelines offered can be applied to corporate or other professional settings. ... Read more

Reviews (1)

One of the best resource books available
This is a "must" for every law office employee, including the lawyers! I would recommend buying this book for paralegal and secretarial departments as a skills booster. ... Read more

Book Description

Research has proven that technical skills, professional training, and knowledge account for only fifteen percent of the reason a person acquires a job and succeeds in it. Eighty-five percent of the reason someone gets a job, keeps it, and moves ahead depends on people skills-the ability to deal with others effectively.In Top Performance, Zig Ziglar tells readers how to get the most out of themselves and others by developing people management skills. He reveals the qualities of good leadership-knowing how to channel people's energies and stimulate their desire to excel. In this essential guide, Ziglar also identifies the key factors to effective people management, provides specific solutions for overcoming and correcting poor management practices, and shares tried-and-true applications of people management principles that help readers move theory into the "real world" of everyday life. Rich with anecdotes and vivid illustrations, Top Performance provides specialized instruction for improving relationships with supervisors, coworkers, and subordinates. It is thoroughly revised from the original 1986 publication and includes updated stories and case studies for today's readers who want to achieve maximum effectiveness in any profession. ... Read more

Reviews (3)

Management Gems
...
This book reminds me of my most important asset; the people on my team. In the middle of the book are Management Gems. The Gems include formula for Top Managers, Leadership Myths, as well as steps for performance oriented mangagement. These Gems are must reads daily. Thanks for making something so tough, easier to apply.

Not Zig's fault
Ziglar's audio tapes are typically great; real fine work. This one however should be avoided for two reasons though. One, at least half of the info is already presented on one of his other audio books. Two, the manufacturer did a horrible job with the editing of the tape. This is the first Ziglar tape I've seen that is badly edited. It seems to be a cut and splice job from about 6 or 7 different seminars put into one and the volume needs to be readjusted for each different splice. It is painful and disappointing to listen to. Avoid this lemon and go with one of his other audio tapes.

Excellence!!
Please, contact me for a discussion about the publishing rights in Romania. Thank you! Dan Marius Dumitras ... Read more