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| 41. How Breakthroughs Happen: The Surprising Truth About How Companies Innovate by Andrew Hargadon | |
![]() | list price: $29.95
our price: $19.77 (price subject to change: see help) Asin: 1578519047 Catlog: Book (2003-06-05) Publisher: Harvard Business School Press Sales Rank: 20567 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description Lessons from Famous "Invention Factories" Past and Present Did you know that the incandescent lightbulb first emerged some thirty years before Thomas Edison famously "turned night into day"? Or that Henry Ford's revolutionary assembly line came from an unlikely blend of observations from Singer sewing machines, meatpacking, and Campbell's Soup? In this fascinating study of innovation, engineer and social scientist Andrew Hargadon argues that our romantic notions about innovation as invention are actually undermining our ability to pursue breakthrough innovations. Based on ten years of study into the origins of historic inventions and modern innovations from the lightbulb to the transistor to the Reebok Pump athletic shoe, How Breakthroughs Happen takes us beyond the simple recognition that revolutionary innovations do not result from flashes of brilliance by lone inventors or organizations. In fact, innovation is really about creatively recombining ideas, people, and objects from past technologies in ways that spark new technological revolutions. This process of "technology brokering" is so powerful, explains Hargadon, because it exploits the networked nature-the social side-of the innovation process. Moving between historical accounts of labs and factory floors where past technological revolutions originated and field studies of similar processes in today's organizations, Hargadon shows how technology brokers create an enduring capacity for breakthrough innovations. Technology brokers simultaneously bridge the gaps in existing networks that separate distant industries, firms, and divisions to see how established ideas can be applied in new ways and places, and build new networks to guide these creative recombinations to mass acceptance. How Breakthroughs Happen identifies three distinct strategies for technology brokering that managers can implement in their organizations. Hargadon suggests that Edison and his counterparts were no smarter than the rest of us-they were simply better at moving through the networked world of their time. Intriguing, practical, and counterintuitive, How Breakthroughs Happen can help managers transform their own firms into modern-day invention factories. Reviews (10)
In this context, I am reminded of what Carla O'Dell asserts in If We Only Knew What We Know when discussing what she calls "beds of knowledge" which are "hidden resources of intelligence that exist in almost every organization, relatively untapped and unmined." She suggests all manner of effective strategies to "tap into "this hidden asset, capturing it, organizing it, transferring it, and using it to create customer value, operational excellence, and product innovation -- all the while increasing profits and effectiveness." Almost all organizations claim that their "most valuable assets walk out the door at the end of each business day." That is correct. Almost all intellectual "capital" is stored between two ears and much (too much) of it is, for whatever reasons, inaccessible to others except in "small change....there is no conclusion to managing knowledge and transferring best practices. It is a race without a finishing line." I think this is precisely what Hargadon has in mind when insisting that the future is already here, that the "raw materials for the next breakthrough technology may [also] be already here [but probably] without assembly instructions," that decision-makers must find their "discomfort zones" rather than remain hostage to what Jim O'Toole calls "the ideology of comfort and the tyranny of custom," and that they should build a "bridge" to their own strengths but also to their weaknesses because, as they perform, so will their organization. I agree with Hargadon that innovation must unfold at the ground level, "in the minds and hearts of the engineers and entrepreneurs who are doing the work." Also, that -- meanwhile -- they and their associates must be guided and informed, not only by their own organization's "beds of knowledge" but also by external sources of information concerning prior successes and failures of the innovation process elsewhere. In the final analysis, there is good news and bad news. First the bad news: "New ideas are built from the pieces of old ones, and nobody works alone." Now the good news: "New ideas are built from the pieces of old ones, and nobody works alone."
In this context, I am reminded of what Carla O'Dell asserts in If We Only Knew What We Know when discussing what she calls "beds of knowledge" which are "hidden resources of intelligence that exist in almost every organization, relatively untapped and unmined." She suggests all manner of effective strategies to "tap into "this hidden asset, capturing it, organizing it, transferring it, and using it to create customer value, operational excellence, and product innovation -- all the while increasing profits and effectiveness." Almost all organizations claim that their "most valuable assets walk out the door at the end of each business day." That is correct. Almost all intellectual "capital" is stored between two ears and much (too much) of it is, for whatever reasons, inaccessible to others except in "small change....there is no conclusion to managing knowledge and transferring best practices. It is a race without a finishing line." I think this is precisely what Hargadon has in mind when insisting that the future is already here, that the "raw materials for the next breakthrough technology may [also] be already here [but probably] without assembly instructions," that decision-makers must find their "discomfort zones" rather than remain hostage to what Jim O'Toole calls "the ideology of comfort and the tyranny of custom," and that they should build a "bridge" to their own strengths but also to their weaknesses because, as they perform, so will their organization. I agree with Hargadon that innovation must unfold at the ground level, "in the minds and hearts of the engineers and entrepreneurs who are doing the work." Also, that -- meanwhile -- they and their associates must be guided and informed, not only by their own organization's "beds of knowledge" but also by external sources of information concerning prior successes and failures of the innovation process elsewhere. In the final analysis, there is good news and bad news. First the bad news: "New ideas are built from the pieces of old ones, and nobody works alone." Now the good news: "New ideas are built from the pieces of old ones, and nobody works alone."
Don't get me wrong here...this is a decent book.
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| 42. Workouts and Turnarounds II : Global Restructuring Strategies for the Next Century: Insights from the Leading Authorities in the Field | |
![]() | list price: $150.00
our price: $133.50 (price subject to change: see help) Asin: 0471246360 Catlog: Book (1999-09-30) Publisher: Wiley Sales Rank: 218536 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description Reviews (2)
Trouble-Spotting: Assessing the Likelihood of a Turnaround Looming Financial or Business Failure: Fix or File -- A Legal Perspective Preparing for Bankruptcy: Building the War Chest The Lawyer's Role in Representing the Distressed Company The Accountant's Role in the Workout Environment Dealing with Employee Issues in a Bankruptcy Situation Mergers and Acquisition Strategies for the Distressed Company At one time or another, all organizations experience serious problems. Many of them eventually recover. The wealth of information and advice provided in this single volume explains HOW. Other organizations, unable to solve their problems, are either liquidated or acquired. This book explains WHY. I know of no other single volume which offers more and better information about workouts and turnarounds, corporate restructuring, and bankruptcy proceedings. This book can be of substantial value to those involved with a distressed organization. It was written primarily for them. However, I think this book can also be of substantial value to those whose organization is (at the moment) thriving and who are determined to sustain that success. Knowing what NOT to do is often as important as knowing what to do. ... Read more | |
| 43. The Pursuit of Wow! by TOM PETERS | |
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our price: $10.20 (price subject to change: see help) Asin: 0679755551 Catlog: Book (1994-01-15) Publisher: Vintage Sales Rank: 27511 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description Reviews (18)
If 'apple pie' and a business version of 'words to live by from mother', is up your alley, then Tom Peters The Pursuit of WOW!, is the soft cover management book for you!!! Peter's book is an amalgamation of 'everything you were ever taught' and that has slipped your mind, on how to do good business. Primarily aimed at management and entrepreneurs there is a little something for everyone, broken into 210 sections, which are sorted into 13 categories, Peters for the most part, has an informal narrative style that utilises case studies, interviews, personal experience, examples and photographs that are consumer friendly. The end result is that WOW! can be opened at any page or read from beginning to end (although I wouldn't recommend it all in one sitting). Entrepreneurs' Dream
Attaining Perpetual Adolescence
What really ruined the book for me, though, was a panel discussion on diversity in which Peters attributes his own success to being a white male Protestant born in 1942. That kind of racial reductionism is horse-puckey and contradicts his emphasis on self-determination and constant renewal. I still give the book three stars for entertainment value, a smart format, and general provocation.
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| 44. Designing Dynamic Organizations: A Hands-On Guide for Leaders at All Levels by Jay Galbraith, Diane Downey, Amy Kates | |
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our price: $19.77 (price subject to change: see help) Asin: 0814471196 Catlog: Book (2001-11-01) Publisher: American Management Association Sales Rank: 34802 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description * Should we restructure to meet our strategic goals? * What are the best structural options to achieve our success? * What lateral processes are necessary to support the new structure? * How do we staff the restructured organization to optimize results? Based on Galbraith's world-renowned approach, this guide includes examples andworksheets that pilot readers through the essential steps of organizationaldesign. Reviews (1)
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| 45. Sacred Cows Make the Best Burgers : Developing Change-Ready People and Organizations by Robert Kriegel | |
![]() | list price: $14.99
our price: $10.19 (price subject to change: see help) Asin: 0446672602 Catlog: Book (1997-04-01) Publisher: Warner Books Sales Rank: 23533 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
Reviews (9)
I was definitely not disappointed! Kriegel and Brandt examine why people cling to outmoded I particularly liked the use of real-life examples . . . although the book was written in 1996, it is still amazingly current; i.e., most of the ideas the authors present still make sense today . . . also, they can be applied to virtually any size or type of organization. There were many memorable passages; among them: * You may not be a beginner, but you can learn how to think like one. Take real estate agent Michael Young, for instance. He was his company's most successful agent in northern California but he couldn't make the leap from "I don't get it, " he said. "I'm using the same prospecting strategies, making calls in the evening to people at home, giving them advice and telling them about the market, and I'm in the same marketplace. But it's not working." "Think like a beginner, forget your old strategies, start fresh," we advised him. "Look at the business like you're a novice. What can you do to break into this market?" Instead of competing with other brokers, Young spotted an untapped opportunity in the high-end market. He discovered that many listings expire before the house is sold. So he developed a strategy for buying old listings and sharing commissions. The technique brought in so much business that he formed the Michael Young Company in San Francisco. Now brokers Want to know something? We're all in the same position as Young. You may think your market is the same as it was last year. But it's not. Everything is changing: people's life and work styles, their jobs, their expectations, their attitudes, their family situations-everything. And technological With business in a perpetual state of flux, we need to keep reinventing our game plan every six months. To do that we have to look at things through fresh eyes. * [Sam] Walton had 10 rules of success, most of which revolve around giving great service, top-quality products, and treating you people right. But it's his 10th rule that sets him apart from his competitors. Walton called it the most important one: Break the rules. If all of your competitors are doing it one way, Mr. Sam used to say, "do it exactly the opposite," and that's where you'll get the edge.
Kriegel and Brandt show ways in which remaining caught up in a given mode of thinking about one's business can often lead to missed opportunities for growth and success. It offers an interesting array of anecdotes that can assist in expanding one's thinking about the everyday processes we take for granted. An excellent resource for managers and others who feel their organization is caught in a rut and going nowhere. This book can guide managers in the steps needed to eliminate outdated business practices and routines that drain time and money. It offers ways to redesign the rules of an organization and instill a capacity for change in their management teams and employees. A good resource that shouldn't be overlooked by anyone involved in change control or project management.
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| 46. Market Operations in Electric Power Systems : Forecasting, Scheduling, and Risk Management by M. Shahidehpour, H. Yamin, Zuyi Li | |
![]() | list price: $105.00
our price: $91.35 (price subject to change: see help) Asin: 0471443379 Catlog: Book (2002-03-28) Publisher: Wiley-IEEE Press Sales Rank: 243267 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description Until recently the U.S. electricity industry was dominated by vertically integrated utilities. It is now evolving into a distributive and competitive market driven by market forces and increased competition. With electricity amounting to a $200 billion per year market in the United States, the implications of this restructuring will naturally affect the rest of the world. Why is restructuring necessary? What are the components of restructuring? How is the new structure different from the old monopoly? How are the participants strategizing their options to maximize their revenues? What are the market risks and how are they evaluated? How are interchange transactions analyzed and approved? Starting with a background sketch of the industry, this hands-on reference provides insights into the new trends in power systems operation and control, and highlights advanced issues in the field. Written for both technical and nontechnical professionals involved in power engineering, finance, and marketing, this must-have resource discusses: Using real-world case studies, this timely survey offers engineers, consultants, researchers, financial managers, university professors and students, and other professionals in the industry a comprehensive review of electricity restructuring and how its radical effects will shape the market. Reviews (2)
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| 47. Organization Change: Theory and Practice by W. Warner Burke | |
![]() | list price: $44.95
our price: $44.95 (price subject to change: see help) Asin: 0761914838 Catlog: Book (2002-07-15) Publisher: SAGE Publications Sales Rank: 204491 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description "Burke manages to integrate the extant theories of organizational change with case examples that make the theories come alive.He skillfully combines his strong interests in the abstract with his four decades of practical, personal experience in facilitating large-scale organizational change efforts.This book is clearly the work of a master at the peak of his career." LEONARD D. GOODSTEIN, Consulting Psychologist and Former CEO, American Psychological Association Organizations change internally at a much slower pace than the external environments in which they function, and must continually evolve to keep pace. Further, these environments are in constant flux and challenge the assumption of continuity on which organizations are created and developed. Now more than ever, there is a clear need for a greater understanding of how to understand, lead, manage, and change organizations. Organization Change: Theory and Practice provides an overview of the theoretical and research foundation for our current understanding of organization change, including the nature and types of change organizations experience. The author reviews various models, including a new model developed by Burke-Litwin, and uses cases to demonstrate how these models can be used to diagnose change issues in organizations. Emphasizing planned, revolutionary change over the typical gradual, evolutionary change organizations experience, Burke combines and integrates theory and research with application for insight into all aspects of organization change. This book will prove invaluable to students and professors of MBA-level courses in organization change, organization psychology, industrial psychology, and organizational behavior. It will also benefit professionals and consultants in need of a reference for analyzing organizations. About the Author: W. Warner Burke is Professor of Psychology and Education and coordinator for the graduate programs in Social-Organizational Psychology, in the Department of Organization and Leadership, at Teachers College, Columbia University, in New York. He is also senior advisor to the organization and change strategy practice of PricewaterhouseCoopers LLP. Reviews (1)
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| 48. Appreciative Inquiry: Change at the Speed of Imagination by Jane Magruder Watkins, Bernard J. Mohr | |
![]() | list price: $38.00
our price: $34.96 (price subject to change: see help) Asin: 078795179X Catlog: Book (2001-02-07) Publisher: Pfeiffer Sales Rank: 224456 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description Tap into the rich and inspiring "high point" accounts of personal or collective capacity and link this "positive core" to any change agenda. Once you have have determined what is really working, transformations never thought possible are rapidly and democratically mobilized. "This is a book about the future of organization development. It is a practical guide to appreciative inquiry for organization leaders and organization development professionals and it is a comprehensive explanation at the speed of imagination." --Peter Sorensen, professor and director of the Ph.D. program in organization development and master of science program in management and organization behavior, Benedictine University Reviews (7)
It is clear that you have to be sophisticated to do AI interventions. One imagines that you should belong to an AI network, be thoroughly trained, and be supervised. The AI intervention probably does not work without the requisite OD/HR training and perspective. If you are interested, this is your textbook. I found the book moderately difficult to read and digest, partly because the authors have created such an elaborate theory behind the intervention. The authors are less than candid about "failed" interventions (p. 206), and terms like "co-creating" and "sociotechnical" (what?). I came away from this book believing that AI is something like Public Discourse applied to businesses. If you want to use this book, plan on studying it in detail and enrolling in AI workshops.
Appreciative Inquiry: Change at the Speed of Imagination covers the subject by alligning both the theoretical concepts to practical applications. It is very well written and presented with a great flow. To the novice to AI it gives all the key elements to get started, for the more seasoned consultant and manager in the field of AI, it gives new ideas and opens up possibilities for further exploration. It is not be the only book on Appreciative Inquiry but it is at the very top of my reading list on this dynamic subject. When I recommend readings to students of AI, Appreciative Inquiry: Change at the speed of imagination, is the only book they need to read. Congratulations to Jane Magruder Watkins and Bernard Mohr, they have produced the best book on AI that is available today.
As an organization consultant I am interested in three things when learning about and considering adopting an approach or methodology: what are it's theoretical basis, fundamental assumptions and beliefs, basic process, and application to different types of organizational situations. Watkins and Mohr have written a book that offers all three. The opening two chapters ground Appreciative Inquiry in the history of the OD theory and method and clearly explain the core principles and generic processes of AI. The subsequent chapters each focus on one of the five generic processes plus evaluation. Each chapter explains one process in detail, illustrating it with two case examples. The combination of grounded theory and practice facilitates understanding, imagining, and applying. The examples are drawn from different consultants, types of organizations, and focuses of interventions, all of which support a rich understanding of the potential of this approach. My one wish is that chapter 8, "Finding Innovative Ways to Create the Preferred Future" be expanded. I wanted to read more about an appreciative approach to the Destiny Phase, the most complex part of any change process. Watkins and Mohr are generous with their knowledge and experience, offering the experienced practitioner enough to begin working from an AI perspective. This book plus the more academic, Appreciative Inquiry: Rethinking Human Organization Toward a Positive Theory of Change, edited by David L. Cooperrider, Jr. Sorensen Peter F., Diana Whitney, and Therese F.Yaeger, are an excellent package for understanding Appreciative Inquiry: how it developed, its current practice, and directions for future development.
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| 49. Managing Corporate Lifecycles by Ichak Adizes | |
![]() | list price: $28.00
(price subject to change: see help) Asin: 0735200572 Catlog: Book (1999-09-14) Publisher: Prentice Hall Art Sales Rank: 270270 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description For three decades, Ichak Adizes, Ph.D., has studied the patterns of organizational growth and changes in businesses worldwide, from Bank of America to Domino's Pizza to small start-ups.In his breakthrough book Corporate Lifecycles, Dr. Adizes traced the typical corporate path from inception to decline.Now, in this long-awaited follow-up, he guides companies on the optimal path--and reveals how to sustain peak vitality. Courtship, Infancy, the heady Go-Go years, and turbulent Adolescence.These are the stages every company goes through to reach what Dr. Adizes calls PRIME--the ideal stage of balanced creativity and discipline.At every stage, he shows how to anticipate and handle "normal" problems--whether with goal setting or managing employees--then quickly move on and up.Once in the PRIME stage, the author presents proactive measures for maintaining focus and vision, nurturing cohesion, and achieving "predictable excellence."He also offers strategies for avoiding the typical downhill path--starting with the Signs of Aging, such as risk avoidance; moving on to Aristocracy, where power and protocol dominate; and culminating in the final stages of decay:Recrimination, Bureaucracy, and Death. Easing the pains of growing, MANAGING CORPORATE LIFECYCLES opens the way for every organization to thrive--indefinitely. Reviews (3)
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| 50. Essentials of Project and Systems Engineering Management by HowardEisner | |
![]() | list price: $90.00
our price: $82.80 (price subject to change: see help) Asin: 047103195X Catlog: Book (2002-01-25) Publisher: Wiley Sales Rank: 240986 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description
Reviews (2)
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| 51. Organizations Evolving by Howard Aldrich | |
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our price: $46.95 (price subject to change: see help) Asin: 0803989199 Catlog: Book (1999-10-01) Publisher: Sage Publications Sales Rank: 466135 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description
Reviews (8)
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| 52. Managing At the Speed of Change by DARYL R. CONNER | |
![]() | list price: $25.95
our price: $17.13 (price subject to change: see help) Asin: 0679406840 Catlog: Book (1993-01-19) Publisher: Villard Sales Rank: 11203 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description Reviews (7)
Author Conner runs one of the foremost consulting firms devoted exclusively to change. He is experienced, and has an easy writing style, allowing you to completely focus on what he says rather than hammering through loads of hype, meaningless acronyms and technical gobbledygook. He explains clearly why change initiatives often don't seem to stay in place after the initial implementation of the change. He then offers sound recommendations on the roles and responsibilities required to execute changes, along with the various pros and cons of different infrastructures for those roles. Conner illustrates that each of us moves through our lives at our own speed of change, and how we have the ability to enhance our skills by understanding the uniqueness of people who have effectively dealt with change. These people have a vast amount of flexibility, differentiated by being extremely focused, highly resilient, well organized, and very proactive. When people like this work within the configuration of change, leading others through the eight models in the organizational change process, constructive results are bound to happen. This is definitely a powerful, five-star book, and one that I have no hesitation putting on my personal list of the top "must read" books for IT professionals and project managers at all levels.
Conner explains why so many change initiatives don't seem to "stick" after the initial roll out of the change. He offers some concrete recommendations on the roles required to execute a change, and the pros and cons of different organizational structures for those roles. Another interesting concept he introduces is that there is an extra cost associated with being "surprised that we are surprised." During the course of a change, unexpected events occur -- if we are expecting to be surprised, we are better able to absorb the events even if we don't know what they are in advance. This is a strong argument for communicating early and frequently to an organization before and during the change process, rather than holding off until every tiny detail of the change has been worked out.
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| 53. Making Change Happen One Person at a Time: Assessing Change Capacity Within Your Organization by Charles H., Jr. Bishop | |
![]() | list price: $27.95
(price subject to change: see help) Asin: 0814405282 Catlog: Book (2000-01-15) Publisher: American Management Association Sales Rank: 590579 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description This refreshingly different approach to change management is based on a simpleand eye-opening premise: that organizational change happens one person at atime. Using the author's unique "personal change capacity" model, it showsmanagers how to identify and develop people according to their potential: * A-players, who thrive in pivotal change positions * B-players, happy to provide support and take on some new challenges * C-players, solid performers, but not comfortable with change * D-players, whose resistance to change is so strong that the company may bebetter off without them. Based on a proven, battle-tested process developed at major companies, thisdown-to-earth guide is enhanced by useful assessment forms and planning tools.It should be embraced by every manager and human resources professional chargedwith the messy but vital task of choosing the best people to making changehappen. Reviews (5)
A true understanding that an entity is not merely an organization, but is in fact a living organism that needs nurturing, compassion, understanding, and firmness.
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| 54. Revival of the Fittest: Why Good Companies Go Bad and How Great Managers Remake Them by Donald N. Sull | |
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our price: $19.77 (price subject to change: see help) Asin: 1578519934 Catlog: Book (2003-05-01) Publisher: Harvard Business School Press Sales Rank: 308611 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description Its a familiar story: A company rises to become an industry leader. Competitors try to emulate it. Analysts rave about it. The CEOs picture is splashed across magazine covers. Then the company stumbles, profits erode, and the stock plummets. How does this happen? Why do good companies so often go bad? More important, what can you do to prevent it from happening to your company? In Revival of the Fittest, Donald N. Sull takes a provocative look at corporate failure and proposes a practical new model for effecting change that can vastly increase your organizations lifespan. Ironically, argues Sull, leaders sow the seeds of failure during a companys most successful times, when they make a set of commitmentswhether to a core strategy, a key customer, or an innovative manufacturing methodthat constitute the companys success formula. Managers become so married to the formula that they cant divorce themselves from it when the competitive situation changes. They respond to the future by doing more of what worked in the pasta phenomenon Sull calls "active inertia." Based on extensive global research into successful and failed transformations across many industries, Revival of the Fittest introduces a three-step model for making transforming commitmentsactions that prevent managers from reinforcing old behaviors in the face of change. Sull identifies five areas in which transforming commitments can be anchoredstrategic frames, processes, relationships, resources, and valuesand provides diagnostic tests, hands-on tools, and real company examples to show how managers can: Gauge their companys susceptibility to active inertia In an unpredictable marketplace, commitments can make and break a company. But Sull shows that corporate demise is not inevitable. Through transforming commitments, revival of the fittest is possibleand managers can make the difference. Reviews (12)
To overcome active inertia, Sull recommends neither evolutionary nor revolutionary change typically prescribed for faltering champions. Instead he explains the power of transforming commitments. Commitments matters, he explains, in that they both enable effective management and can disable it when they no longer fit what is needed. Managers select, make, honor, and less often remake commitments or binding actions by investing capital, making personnel decisions, exiting a business, making public promises, making public promises, forging relationships with resource providers, writing contracts, or by manipulating information. Commitments are a powerful tool for creating the desired future but they also become cognitive, cultural, and structural shackles that prevent a company from changing - even when the need to change is clear to all. Companies take shape at the beginning of the "life cycle of commitments" through defining commitments consisting of strategic frames, resources, processes, relationships, and values. The character of t | |