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| 41. Collaborative Planning, Forecasting, and Replenishment: How to Create a Supply Chain Advantage by Dirk Seifert | |
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our price: $29.67 (price subject to change: see help) Asin: 081447182X Catlog: Book (2003-04-01) Publisher: American Management Association Sales Rank: 35086 US | Canada | United Kingdom | Germany | France | Japan |
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Book Description The CPFR technique involves supply chain members sharing information in real time over the Internet, enhancing the collaborative dialogue between retailers and vendors. The process allows long- and short-term planning to happen instantaneously, as information is shared regarding forecasts, shipping and production, point-of-sale data, and order generation. Based on groundbreaking research done at Harvard Business School, this book shows anyone involved in long-term strategic planning how CPFR can be implemented -- quickly, successfully, and in almost any setting. | |
| 42. Elements of Forecasting with Economic Applications Card and InfoTrac College Edition by Francis X. Diebold | |
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our price: $125.95 (price subject to change: see help) Asin: 0324163827 Catlog: Book (2003-09-19) Publisher: South-Western College Pub Sales Rank: 192837 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description Reviews (4)
In the chapter on ARMA models, the example analyzed is Canadian Employment data. One of the models that is fit is an MA(4) -- see pages 164-6. When I tried to reproduce these results using software other than EVIEWS, using the data disk in the 1st edition, I couldn't. I contacted EVIEWS and they discovered a programming error in the estimation routine. They released a patch to fix EVIEWS. However, the author never re-estimated his model, and the estimates in the second edition are the same as in the first. However, my copy of the 2nd edition has no data disk! Was that thought to be an adequate solution?! Chapter 9 ("Putting it all together") is a capstone chapter that analyzes liquor sales data using the techniques introduced in earlier chapters. After several pages (pp. 207-19) a model is selected. On pages 220-2, the residuals are examined using the Box-Ljung statistic, and deemed acceptable. However, as a careful examination of table 9.6 makes clear, the p-values for the Box-Ljung statistic were computed as if the input data were a raw series. The model generating the residuals (p. 219) had 3 autoregressive terms! This changes the d.f. in the chi-square distribution of the statistic. If you make the appropriate correction using the data in table 9.6, and compute the p-values correctly, you will see that the model residuals apparently ARE NOT white noise. One reason is a calendar effect in liquor sales: months that contain more than a usual number of Fridays and Saturdays result in more liquor sales; ones with more Sundays result in lower liquor sales. However, the author doesn't discover this, but accepts his inappropriate model on the basis of faulty distribution theory.
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| 43. Identifying Planetary Triggers: Astrological Techniques for Prediction by Celeste Teal | |
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our price: $17.95 (price subject to change: see help) Asin: 1567187056 Catlog: Book (2000-12-01) Publisher: Llewellyn Publications Sales Rank: 157518 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
Reviews (7)
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| 44. Jump Start Your Business Brain: Win More Lose Less And Make More Money With Your Sales, Marketing, & Business Development by Doug Hall | |
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our price: $11.55 (price subject to change: see help) Asin: 1578601797 Catlog: Book (2004-09-05) Publisher: Emmis Books Sales Rank: 75791 US | Canada | United Kingdom | Germany | France | Japan |
| 45. Forecasting Financial Markets: The Psychology of Successful Investing by Tony Plummer | |
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our price: $75.00 (price subject to change: see help) Asin: 0749439394 Catlog: Book (2003-05-01) Publisher: Kogan Page Sales Rank: 376492 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description Understand the forces at work in logical terms; Recognize -- and neutralize -- their own emotional responses to market fluctuations; Design an investment process or trading system that generates objective 'buy' and 'sell' signals. The book explores these three dimensions to successful trading in detail. This fourth edition of "Forecasting Financial Markets" has been completely updated to take into account the author's latest research into cycles and the implications cyclical patterns and rhythms have on economic and financial market behavior. New chapters included deal with: * The phenomenon of cycles; * The threefold nature of cycles; * Economic cycles; * Recurrence in economic and financial activity; * Forecasting with cycles; * Finding cycles. Reviews (1)
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| 46. The Dream Society: How the Coming Shift from Information to Imagination Will Transform Your Business by RolfJensen | |
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our price: $10.47 (price subject to change: see help) Asin: 0071379681 Catlog: Book (2001-08-30) Publisher: McGraw-Hill Sales Rank: 113235 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description "The Dream Society . . . provides dramatic insights into how marketing will operate in the 21st century."­­Atlanta Business Chronicle A fascinating look into the future of business, as featured in Fast Company The future is uncertain­­the world is constantly changing. While anything can happen, some things are far more likely than others. Rolf Jensen, internationally renowned futurist, provides readers with a tangible look at what the future will be like over the next 25 years. By identifying what lies ahead, Jensen gives people the knowledge they need to make informed decisions and strategically align themselves to capitalize on the unknown future, a future Jensen calls "the Dream Society." This dream society is characterized by the commercialization of emotions. In this provocative exploration, Jensen says that it will no longer be enough to produce a useful product. He shows that, for a product to be successful, its primary purpose will be the ability to fulfill an emotional need. Those who understand the workings of this dream society will be the ones who create the new products, new markets, and new businesses that dominate the world of tomorrow. Reviews (11)
For would-be futurists, this book is compelling. For ordinary business folk, this book gels all the trends and ideas you've been seeing lately, and makes sense of it all. For the rest of us -- the Dream Society articulates the need we humans have for stories, culture, and acceptance. This is an extraordinarily intriguing book. Even if you don't agree (or are afraid to imagine) the future scenarios Jensen presents, you'll be compelled to admit -- the Dream Society may really be here after all. A must-read!
* Man has been around for c.100,000yrs: 90,000 as hunter-gatherer, 10,000 as farmer, 200 in industry and maybe 30 in IT. This book provides a glimpse of what comes next! * We will see a move from the rational to the emotional. 'The successful companies of the twenty-first century...besides meeting the social and emotional needs of employees...will want to cater to consumers' emotional and social needs' [e.g. Shopping Malls as Theme Parks?]. * Current accounting methods measure 'the company's capital at night...when all employees have gone home'. The author discusses Intellectual Capital: salary negotiations as establishing an employee's value as a company asset and the 'real cost of layoffs...just as if tossing computers out the window would destroy physical capital, layoffs involve throwing away human capital. If we are talking top-quality computers with modern software this is a bad idea.' * In a concept that may have significant employee training and development implications, the author quotes Tom Peters: 'Brand yourself' and believes that 'the "branded" employee will triumph over the Brand X employee...increase awareness about your existence and skills...'
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| 47. Solar Arcs: Astrology's Most Successful Predictive System Including Midpoints, Tertiary Progressions, Rectification, the 100-Year "Guick-Glance" Ephemeris and 1,1 by Noel Tyl | |
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our price: $13.57 (price subject to change: see help) Asin: 0738700541 Catlog: Book (2001-09-01) Publisher: Llewellyn Publications Sales Rank: 54383 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
Reviews (6)
Tyl's work is high on their list of reference materials. After reading Solar Arcs, it is easy to see why. Tyl's writing style is user friendly. His clear, well-defined examples make it a valuable resource for skilled astrologers & students as well. I look forward to reading Synthesis & Counseling in Astrology next.
The examples bring considerable insight into the actual process of interpretation. The flow of information is sequential and logical, enhancing the readability of this book. Don't let the "size" of this book overwhelm you. Mr. Tyl takes a daunting topic and makes it completely "reader friendly" with insight and widsom rolled in, to it round out.
Solar Arcs can easily be incorporated into the Astrologer's arsenal of techniques, helping to better explain past and current events, and prepare a meaningful strategy for the future. Also, individual chapters focus on the use of Solar Arcs in birth time rectification, using Solar Arcs with Midpoint pictures, and the use of Tertiary Progressions to fine-tune astrological timing. Don't miss this one! ... Read more | |
| 48. Trendspotting: Think Forward, Get Ahead, and Cash in on the Future by Richard Laermer | |
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our price: $10.17 (price subject to change: see help) Asin: 0399527494 Catlog: Book (2002-03-01) Publisher: Perigee Books Sales Rank: 102355 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
Reviews (17)
One thing "Trendspotting" is not is in-depth... which is not necessarily a bad thing. The generalist approach makes it a great introductory text for beginning futurists. The book, however, has two funamental weaknesses. One is Laermer's very clear liberal bias. In of itself, that isn't a problem, but a more politically balanced viewpoint would allow the book to be even more enlightening. The second, more serious problem is not so much the fault of the book or author, but of time. My edition is dated 2002, and it makes absolutely no reference to the most profound events of our time: 9/11 and the subsequent war on terror. Books like this ought to be updated every year or so, as even the most subtle of current events can change the outlook of the future.
There are two major shortfallings: 1. Laermer makes the crucial error of letting his liberal/progressive political bias affect his interpretation of culture. I agree with his politics to a great extent, but introducing it into his research affects his perceptions and make his findings shallow. This is most obvious where he discusses "The Family" and "Spirituality" where he is clearly an outsider. 2. Unlike genuine trendspotting books by Rushkoff, Naisbitt, Toffler and Popcorn, this book does not offer any new thesis in decoding culture. Why is there only one chapter on the "how" of trendspotting? The book should really be titled "My Trendspotting". 3. The back cover claims "original insights" from various industry insiders. Don't be misled, these guys don't get much input in the book, and they are also hampered by their own interests or bias. I suggest you use the Amazon browse feature and read a few pages before you make your purchasing decision, and compare it with serious trend spotting books by the authors mentioned above.
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| 49. Leapfrogging the Competition, Fully Revised 2nd Edition : Five Giant Steps to Becoming a Market Leader | |
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(price subject to change: see help) Asin: 0761519734 Catlog: Book (1999-05-19) Publisher: Prima Lifestyles Sales Rank: 320096 US | Canada | United Kingdom | Germany | France | Japan |
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Book Description
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| 50. The Smart Organization: Creating Value Through Strategic R&D by James E. Matheson | |
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our price: $19.77 (price subject to change: see help) Asin: 087584765X Catlog: Book (1998-01-01) Publisher: Harvard Business School Press Sales Rank: 127899 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description TheSmart Organization brings new perspective to management decision makingthroughout the organization.It identifies the key practices thatenable successful organizations to deliver a stream of winning productsand services.Smart organizations, say the Mathesons, haveinternalized nine interlocking principles essential in creatingcorporate cultures that emphasize making the right strategic decisionsat the right time. They use best practices to support these decisionsand sustain their success.These principles--among them, embracinguncertainty, disciplined decision making, and value creationculture--enable companies to make appropriate choices about their R&Dplanning, portfolio management, and product strategies. Drawing onthe experiences of R&D-intensive organizations all over the globe, theauthors illustrate the book with best practice examples from companieslike Hewlett- Packard, 3M, Merck, Proctor & Gamble, DuPont, Monsanto,and AT&T.They stress the importance of evaluating trade-offs,investigating alternatives, and getting buy-in across functions toensure that decisions will be viable from both the technological andmanagerial perspectives.They show how managers can apply thesemethods more broadly to create a smart organization.The Mathesonsclearly demonstrate that changing the decision-making process is anefficient means of reforming culture and improving not just R&D butoverall company performance. Reviews (6)
Why aren't organizations more rigorous in selecting projects? The book outlines several barriers which are extremely relevent: · It will make a popular champion look bad, · Organizational resistance to change, or cannibalization of an existing business for a new opportunity, · We confuse the urgent with the important, · Its hard to agree on measures and success criteria · People are afraid of making the wrong prediction, so they don't make any, · Its hard to normalize results from different contributors, · Business plans are not integrated with new project activity, · Power and politics, a methodical evaluation leaves no room for interpretation and "behind the scenes" trade offs between groups and individuals, · Lack of strategy. The best practices outlined in this book are backed by substantial research. I would have like to have seen a few additional chapters on application of best practices in real companies ... a case study of a turn around.
My current job is proving to be a daily "case study." The ideas contained in the book have come to life, helping me to better understand my environment at work and make better decisions along the journey.
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| 51. The Chinese Tao of Business: The Logic of Successful Business Strategy by George T.Haley, Usha C.V.Haley, Chin TiongTan | |
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our price: $13.57 (price subject to change: see help) Asin: 0470820594 Catlog: Book (2004-10-22) Publisher: John Wiley & Sons Sales Rank: 22698 US | Canada | United Kingdom | Germany | France | Japan |
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Book Description A stellar road map into the Chinese business mind that should benefit both those studying the Chinese and those working with them.- Vijay Mahajan, John P. Harbin Centennial Char in Business, McCombs School of Business, University of Texas at Austin & Dean, Indian School of Business, Hyderabad, India. The Authors have been very successful in bringing in the cultural history of China and connecting it to Chinese business strategies and doing business in China. This book is a must read for businessmen who do business in China, for students in this area and for people who want to understand the way Chinese systems operate against a historical background.- Rob Westerhof, Chief Executive Officer. Philips North America (Previously, CEO, Philips East Asia). | |
| 52. Implementing Your Strategic Plan: How to Turn "Intent" into Effective Action for Sustainable Change by C. Davis Fogg | |
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our price: $65.00 (price subject to change: see help) Asin: 0814403948 Catlog: Book (1998-12-01) Publisher: American Management Association Sales Rank: 334994 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
Reviews (2)
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| 53. Winning in Asia: Strategies for Competing in the New Millennium by Peter J. Williamson | |
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our price: $22.75 (price subject to change: see help) Asin: 0875846203 Catlog: Book (2004-06-15) Publisher: Harvard Business School Press Sales Rank: 348937 US | Canada | United Kingdom | Germany | France | Japan |
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Book Description International business expert Peter J. Williamson argues that competing in this rapidly evolving arena will require a very different kind of company. In this book, he identifies the key challenges that will distinguish the winners in tomorrow's Asia and explores the fundamental changes-in business models, mind-sets, organizational structures, and management processes-that will be required to meet those challenges. Asian companies will need to leverage the strengths of their local heritage into the future by building distinctive, new strategies around them. Western multinationals will need to fundamentally reassess the approaches that have won them a share of Asia's rapid growth over the last two decades. Laying out strategies for creating a new and distinctive breed of Asian corporation, Winning in Asia provides a blueprint for reshaping the future of Asian competition. | |
| 54. Modern Competitive Analysis by Sharon M. Oster | |
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our price: $69.95 (price subject to change: see help) Asin: 019511941X Catlog: Book (1999-03-01) Publisher: Oxford University Press Sales Rank: 334368 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description Reviews (2)
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| 55. The Weather Channel by Frank Batten, Jeffrey L. Cruikshank | |
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our price: $20.37 (price subject to change: see help) Asin: 1578515599 Catlog: Book (2002-05-02) Publisher: Harvard Business School Press Sales Rank: 94480 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Amazon.com Reviews (14)
The most fascinating parts of Batten's story are the tales of how TWC came to be in the very beginning, from the early company history, to the initial concepts and business plans of the late 1970s and early 1980s, to the 1981/1982 start-up, to the birthing pains caused in part by a messy corporate divorce with one of the founding partners. The book also provides an interesting glimpse into how the cable TV landscape was first settled by pioneers like HBO, ESPN, WTBS/CNN and, of course, TWC. The latter half of the book deals with many of TWC's forays in the 1990s, including the highly-successful weather.com website, as well as several international ventures). But the final chapters lack excitement or drama. The book has 264 pages, and it's not a hard read. I think the same story could have been told more effectively in about half the space, leaving out many of the details. The authors of this book focus almost exclusively on the TWC dealings and strategies at the corporate and operational levels. A better story could have been told by weaving in more perspectives from other TWC people, namely the on-camera meteorologists, some of whom have been with TWC since the very early days. Combine the best elements of this book (the first half of the story, in particular) with a real 20 years of "behind the scenes", and you'd have a compelling tale that would appeal to audiences beyond the book's target audience (TWC die-hards, business students, weather and media professionals). Finally, the book provides 16 pages of full-color photos, but none appears to be older than 1998. Why didn't the authors add photos from the early days? Those of us who have been TWC fans for many years would have appreciated seeing some of the old faces, old graphics, and old technology that have made The Weather Channel the familiar and trusted friend it is today for millions of people. Despite its flaws, I recommend the book for those who are interested in TWC specifically, or in the media or weather businesses in general.
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| 56. The United States and the World Economy by C. Fred Bergsten | |
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our price: $22.91 (price subject to change: see help) Asin: 0881323802 Catlog: Book (2005-01-24) Publisher: Institute for International Economics Sales Rank: 94732 US | Canada | United Kingdom | Germany | France | Japan |
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| 57. Paradigms : Business of Discovering the Future, The by Joel A. Barker | |
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our price: $10.20 (price subject to change: see help) Asin: 0887306470 Catlog: Book (1993-05-26) Publisher: HarperBusiness Sales Rank: 128739 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description How would like to spot future trends before the competition? We all know the rules for success in our business or professions, yet we also know that these rules--paradigms--can change at any time. What Joel Barker does in Paradigms: The Business of Discovering the Future is explain how to spot paradigm shifts, how they unfold, and how to profit from them. Through the power of this method--paradigm spotting--you can: In addition, Paradigms is full of concrete examples of paradigm shifts and predictions for the future, and contains a new introduction detailing recent developments and pointing out areas to watch tor paradigm shifts. Reviews (14)
I found the book very interesting until about half way through. After that, it seemed the author had explained the bulk of his theory and had to add stuffing to complete the book. However, I do recommend this as reading to anyone interested in futurist studies. The book is very easy reading and can be read from cover to cover in about 1-4 hours for even the moderate reader.
Barker's concept that the most difficult problems in business are waiting for someone to come around and break all the rules and infuse new life into an organization and rewrite the procedural bible. And as soon as that is running smooth, a new paradigm is up for the offing. Along the way Barker even comes up with his own paradigm for the paragraph with these scant gems (mind you they are complete paragraphs)-- "It won't work that way next time around." and the ever-succinct-- "The answer--Switzerland." While he is busy rewriting the rules of English composition, Barker takes the time to hail the Japanese TQM revolution economic miracle and the eventual dominance of paradigm breaking e-publishing. The Asian market turned out to be not necessarily infallible and I can't remember the last time I wanted to read an entire book on a computer screen or LED screen. But such is the hazards of a futurist, that your future predictions can be steam-rolled ten years down the line by armchair pundits gazing through 20-20 hindsight binocs. It's not fair, but a warning is out there Barker's book is dated. The ideas are good and well enough...don't turn a blind eye to innovation, seek out the voice in the wilderness, listen to outsiders, quality, quality, quality. But there are timeless books like Robert Pirsig's, "Zen and the Art of Motorcycle Maintenance," that do much the same but cry out with skill and art through the lens of a story. Barker's work is thinnish, wanting for the meat and potatoes and grist of a bright idea worded well.
One particular insight was very useful for church leaders. Barker points out that many businessmen (and church leaders too) tend to take culture paradigms and turn them into sacred icons that must be protected at all cost. I was very pleased that the author did not fall into the post modern spirit which declares that truth is relative; rather, he forcibly declares that there is an objective knowable universe. One page 172 he states the most logical anti-public gambling argument I have heard. Barker sees a rosy future, perhaps he is right. What he fails to address, however, is that new paradigms are two-edged swords, bringing post prosperity and doom. His belief in the innate goodness of human nature is misplaced. His presumption that nation health care swill be an effective way of controlling cost is absurd. Reading between the lines I got a hint of New Age thought. It almost seems that he believes in he potential omniscience of man. Some insights that were of help were: It is often the outsiders to come up with new paradigms. It is not accident that many growing churches are bypassing traditional seminaries as a source of personnel. It also explains the fierce resistance to change within any organization. Those who have been there the longest have the most invested and also the most to lose if change occurs. The new outsiders have very little invested and much to gain. I also learned that the future is coming faster than we realize. If we wait to see what is coming, we will be left behind. Growing churches must be on the cutting edge of what God is doing.
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| 58. 20/20 Foresight: Crafting Strategy in an Uncertain World by Hugh Courtney | |
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our price: $19.77 (price subject to change: see help) Asin: 1578512662 Catlog: Book (2001-09-01) Publisher: Harvard Business School Press Sales Rank: 198530 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description Now, McKinsey & Company consultant Hugh Courtney argues that managers must move beyond the outdated "all-or-nothing" view of strategy in which future events are either certain or uncertain. Instead, he suggests a simple-yet powerful-alternative: Understand the level of uncertainty you are facing in a given situation, and you will make better, more informed strategic choices. Based on an international review of the key strategy problems faced by over one hundred leading companies, Courtney reveals how executives can develop 20/20 foresight-a view of the future that separates what can be known from what can't.While executives with 20/20 foresight can rarely develop perfect forecasts of the future, says Courtney, they can isolate the "residual uncertainty" they face and use this insight to create competitive advantage in today's turbulent markets. Unveiling a revolutionary framework for diagnosing to which of the four levels of residual uncertainty a specific strategy choice corresponds, 20/20 Foresight shows how readers can leverage this knowledge to answer three key strategic questions: 1) Shape or adapt to uncertainty? 2) Make strategic commitments now or later? and 3) Follow a focused or diversified strategy? 20/20 Foresight also: A comprehensive approach to strategy development under all possible levels of uncertainty and across all kinds of industries, this is the essential guide for making tough strategic choices in a changing world. Reviews (11)
Should we shape or adapt? Should we begin the process now or later? Should we focus or diversify? Which new tools and frameworks are needed? Which new strategic-planning and decision-making processes are needed? Of course, Courtney fully realizes that the revelations of the STI research can only guide and inform appropriate answers to questions such as these. He agrees with Mike Hammer that searching for a "silver bullet" is a fool's errand, noting that "there [is] no easy one-size-fits-all solution that could be translated from theory into practice. Business strategists needed new theory [and, in italics] new practices if they wanted to make better strategy choices." At the height of the Cold War, I recall someone noting that Russian historians could predict the past with absolute certainty. This book's title does not suggest that if you read this book, you can see the future. ("Man plans and then God laughs.") Rather, instead of burying uncertainties in meaningless base case forecasts or avoiding rigorous analysis of uncertainties altogether, Courtney suggests that we "embrace uncertainty, explore it,, slice it, dice it, get to know it." If we do this well? "[You] will reach a wonderful goal: 20/20 foresight." The best available information serves as the basis of the most reliable forecasts which, in turn, improve the chances of devising the soundest strategies. After summarizing the appropriate toolkit for each level of residual uncertainty (see figures 6-1 through 6-4), and having also suggested various tools and frameworks needed to develop 20/20 foresight, Courtney offers five additional tools in the Appendix: The Uncertainty Toolkit. He briefly but brilliantly explains how to use scenario planning, game theory, decision analysis, system dynamics models, and management "flight simulators." Although this book will obviously be of substantial value to senior-level executives in larger organizations, I think it will be invaluable to others such as CEOs and other decision-makers in small companies. The challenge for all of them is to "tailor strategy to the level of uncertainty," whatever the nature and extent of their competitive marketplace may be. Here in a single volume is about all they need to begin the process. Another thought: This book would be an excellent choice as the basis of a one-day or (preferably) two-day offsite executive "retreat" for strategic planning. Reading it in advance would be required. The first two chapters would be excellent for assisting situation analysis, then on to the next five chapters which could serve as the core of the agenda. (I also recommend that Hammer's The Agenda be consulted, at least by the person who leads the group discussion. And, by the way, that person should NOT be the CEO.) The session would conclude with a review of the consensus achieved, followed by a discussion of how to communicate and collaborate effectively while using various tools, including the five recommended in the Appendix. Courtney would be the first to point out that, over time, other sources of information and guidance may become necessary. For that reason, he includes clusters of annotated "Recommended Readings" to assist his reader's selection process. Thoughtfully, he adds to their number with other suggestions within his extensive notes. For at least some individual executives and some organizations, this may well prove to be for them the most valuable business book published during the first decade of the 21st century. To those who share my high regard for it, I specifically want to recommend (again) Hammer's book as well as Jim O'Toole's Leading Change, Jason Jennings' Less Is More: How Great Companies Use Productivity As a Competitive Advantage, Peter Schwartz' The Art of the Long View: Paths to Strategic Insight for Yourself and Your Company, and finally, Carla O'Dell's If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practice.
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