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| 21. Beauty and Business: Commerce, Gender, and Culture in Modern America (Hagley Perspectives on Business and Culture) by Philip Scranton | |
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our price: $26.95 (price subject to change: see help) Asin: 041592667X Catlog: Book (2000-12-01) Publisher: Routledge Sales Rank: 283234 US | Canada | United Kingdom | Germany | France | Japan |
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Book Description Beauty seems simple; we know it when we see it.But of course our ideas about what is attractive are influenced by a broad range of social and economic factors, and in Beauty and Business leading historians set out to provide this important cultural context.How have retailers shaped popular consciousness about beauty?And how, in turn, have cultural assumptions influenced the commodification of beauty?The contributors here look to particular examples in order to address these questions, turning their attention to topics ranging from the social role of the African American hair salon, the sexual dynamics of bathing suits and shirtcollars, and the deeper meanings of corsets, to what the Avon lady tells us about changing American values.As a whole, these essays force us to reckon with the ways that beauty has been made, bought, and sold in modern America. Announcing a New Series Beauty and Business launches a new series, Hagley Perspectives on Business and Culture, edited by Philip Scranton and Roger Horowitz in conjunction with the prestigious Hagley Center for the History of Business, Technology, and Society in Wilmington, Delaware - one of the nation's leading research centers.Forthcoming volumes in the series include Boys and Their Toys: Masculinity, Class, and Technology in America and Food and Culture. | |
| 22. Brand Medicine : The Role of Branding in the Pharmaceutical Industry | |
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our price: $42.96 (price subject to change: see help) Asin: 0333930983 Catlog: Book (2001-08-11) Publisher: Palgrave Macmillan Sales Rank: 388903 US | Canada | United Kingdom | Germany | France | Japan |
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Book Description
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| 23. Free Trade Agreements: US Strategies and Priorities (Institute for International Economics Special Report) by Jeffrey J. Schott | |
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our price: $27.16 (price subject to change: see help) Asin: 0881323616 Catlog: Book (2004-05-01) Publisher: Institute for International Economics Sales Rank: 199634 US | Canada | United Kingdom | Germany | France | Japan |
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| 24. Where To Wear 2005: The Insider's Guide to Paris Shopping (Where to Wear: Paris) by Tina Isaac | |
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our price: $10.17 (price subject to change: see help) Asin: 0971554455 Catlog: Book (2004-11-01) Publisher: Where to Wear Sales Rank: 31633 US | Canada | United Kingdom | Germany | France | Japan |
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| 25. 21st Century Money, Banking & Commerce by Thomas P. Vartanian, Robert H. Ledig, Lynn Bruneau | |
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(price subject to change: see help) Asin: 0966331737 Catlog: Book (1998-03-01) Publisher: Fried, Frank, Harris, Shriver & Jacobson Sales Rank: 861780 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description Reviews (2)
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| 26. The Furniture Factory Outlet Guide, 3rd Edition (Furniture Factory Outlet Guide) by Kimberly Causey | |
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our price: $16.47 (price subject to change: see help) Asin: 1888229438 Catlog: Book (2003-01) Publisher: Home Decor Press Sales Rank: 39856 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
Reviews (2)
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| 27. The Frozen Water Trade : A True Story by Gavin Weightman | |
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our price: $10.46 (price subject to change: see help) Asin: 0786886404 Catlog: Book (2004-02-04) Publisher: Theia Sales Rank: 57580 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description On February 13, 1806, the brig Favorite left Boston harbor bound for the Caribbean island of Martinique with a cargo that few imagined would survive the month-long voyage. Packed in hay in the hold were large chunks of ice cut from a frozen Massachusetts lake. This was the first venture of a young Boston entrepreneur, Frederic Tudor, who believed he could make a fortune selling ice to people in the tropics. Ridiculed at the outset, Tudor endured years of hardship before he was to fulfill his dream. Over the years, he and his rivals extended the frozen-water trade to Havana, Charleston, New Orleans, London, and finally to Calcutta, where in 1833 more than one hundred tons of ice survived a four-month journey of 16,000 miles with two crossings of the equator. The Frozen-Water Trade is a fascinating account of the birth of an industry that ultimately revolutionized domestic life for millions of people. Reviews (12)
What I found most captivating - more so than the biographical aspect of the book - was how Gavin put ice in perspective in America. It was a huge industry producing millions of dollars a year and employing thousands (many on a seasonal basis), yet because it was not taxed there is very little hard data. Moreover, ice appears to have been a primarily American love in the last century. Only after WWII did the rest of the world pick up our affinity for cold drinks and food. These perspectives make the book more than a biography or "how they done it" book and makes it worth reading. Although I thought the book weakened towards the end (as if he was looking to fill a few more pages) it was a joy to read. Gavin made the history of a unique industry into a good story.
The very fact that it was improbably caught my attention - even with the technological advances of today, when little seems impossible, the idea of an industry based on shipping frozen water thousands of miles by ship seemed a little ludicrous. It is to Weightman's credit that he transformed this almost-forgotten industry from the footnotes of history into a gripping tale of commercial endeavour and perseverance. It is an inspiring read and a fine example of how history holds more than dusty dull stories.
While the first few chapters of the book are excellent, it starts to get a bit dry in the middle - though the reference inside Waldon about Fredric will always stick in my mind from now on. It would have been best if it had finished up at the end of the Mr. Tutor epic. Instead I felt the 'after tutor' chapter was almost added for flush - interesting but just seemed out of place. Maybe it was just unpolished? If this book didnt fill such a huge hole in what I knew - I think it would've been a 3ish. Truth be told anytime such a little gem of a book is found - I am absolutely "kept" - and with this book it was 80% of the way. ss
In many ways, I found the actual specifics about the business of selling ice as interesting as the general story about 19th century business life, such as dealing with relics from the mercantilist age in the caribbean to the business like of 19th century Boston shipping magnates. If the concepts that I am describing sound interesting to the slightest, then this book will not disappoint. ... Read more | |
| 28. Strategic Management : Building and Sustaining Competitive Advantage by Robert A. Pitts, David Lei | |
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our price: $70.95 (price subject to change: see help) Asin: 0324116896 Catlog: Book (2002-06-05) Publisher: South-Western College Pub Sales Rank: 415465 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description Reviews (2)
An example of what I mean is the following sentence taken from the book: "Firms that have built substantial sources of competitive advantage often enjoy high levels of profitability." Really? The text continues to state obvious points such as this. This book contains about 10 % of material and 90 % filler. It could probably have been condensed to about 20 pages of bullet points without losing any of the content. Many textbooks have a problem with lack of brevity, however this book is the worst that I can remember since my days in high school. As a business professional who values his time, I do not have time to waste reading filler. This book is so poor that if it wasn't being used to teach the final course in my program I would have dropped the course.
The book includes cases (suitable for classroom discussion) and review questions in each chapter. Each chapter also has an excellent set of references. The ancillaries are complete with the exception that no test bank is provided for an instructor's use. I recommend this text to anyone teaching undergraduate strategic management and also to any reader interested in learning what strategic management is all about. This book compares quite favorably to several of the much more expensive strategy texts like David, Thompson and Strickland and Pearce and Robinson. The book is good value for the money. ... Read more | |
| 29. Survival Math for Marketers by Peter C. Weiglin | |
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our price: $22.95 (price subject to change: see help) Asin: 0761916326 Catlog: Book (2002-07-15) Publisher: SAGE Publications Sales Rank: 713027 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description Survival Math for Marketers is a simple and fun solution to the age-old problem of a lack of mathematical knowledge among marketing professionals. Many are former English, psychology, or science graduates who have become responsible for advertising, promotion, and sales in their organizations. Without a solid grounding in accounting, finance, mathematics, or economics, they often find themselves frustrated and confused by this unfamiliar world. This book provides an introduction to the underlying mathematical concepts in marketing and management in terms accessible to students of all levels. Weiglin also explains the relevant non-mathematical issues, such as price sensitivity, product distribution, and sales estimates, and provides the tools necessary to fully understand the basics of each. Presented in an irreverent, conversational style, this book includes numerous real-world examples and illustrations that gently introduce the reader to the important mathematical concepts behind marketing and management. Intended for students and professionals of all levels, Survival Math for Marketers is a fun, easy-to-read introduction to the world of business math. About the Author Peter Weiglin is an author, historian, and professional speaker on many topics. His company, Omnibus Communications, specializes in marketing strategy and communications consulting for companies in the publishing and computer fields. His clients have included Lockheed, Hundman Publishing, Hewlett-Packard, Apple Computer, and North American Van Lines. He teaches management and marketing, most recently at the University of California at Berkeley Extension. Reviews (1)
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| 30. The Economic Dynamics of Environmental Law by David M. Driesen | |
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our price: $26.00 (price subject to change: see help) Asin: 0262541394 Catlog: Book (2003-01-17) Publisher: The MIT Press Sales Rank: 512880 US | Canada | United Kingdom | Germany | France | Japan |
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| 31. East Asian Economic Regionalism by Edward J. Lincoln | |
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our price: $22.95 (price subject to change: see help) Asin: 0815752172 Catlog: Book (2004-03-01) Publisher: Brookings Institution Press Sales Rank: 591409 US | Canada | United Kingdom | Germany | France | Japan |
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Book Description Lincoln argues that an exclusive grouping is unlikely. Free trade negotiations have brought some economies in the region together, but they also have led to links with nations outside the region. Some regional governments most notably Japan, continue to have difficulty embracing the concept of free trade, even with favored regional partners. In the wake of the Asian financial crisis, governments also have looked at cooperating on exchange rates, but they have done little to move forward. The U.S. government must decide how to respond to these developments in East Asia. An exclusively Asian form of regionalism could run counter to American economic interests, and the U.S. government has reacted negatively to some of these proposals in the past. Because trade and investment links between the countries of the Asia Pacific region and the United States remain very strong, Lincoln argues that the Asia Pacific Economic Cooperation forum remains the appropriate institution for pursuing regional trade and investment issues. | |
| 32. Land of Desire : Merchants, Power, and the Rise of a New American Culture by WILLIAM R. LEACH | |
![]() | list price: $18.00
our price: $12.24 (price subject to change: see help) Asin: 0679754113 Catlog: Book (1994-09-06) Publisher: Vintage Sales Rank: 29254 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
Reviews (6)
Consumer credit starts in late 1800s, along with advertising, along with the whole notion of "customer service," (borrowed from Christian service and debased by capitalists), bogus "profit sharing" programs to mollify workers (but only under the threat of union organizing). The turn of the century store owners created consumption palaces (like today's malls) to facilitate profligacy (moving seamstresses off the main selling floor so as not to interfere with the fetishistic fantasy goods, a strategy which finds its current expression in sweat shops well off the premises in the Third World). They spread the Parisian idea of fashion from the realm of clothing to every kind of consumer product. And marketing hasn't changed one bit since then either. One department store used a kind of "Sprint Friends and Family" promotion in 1910 to get people to volunteer likely friends for charge accounts. Leach identifies three matters he believes are central to the why and how the culture of consumer capitalism came to be the way it is: 1) the development of a new commercial aesthetic (the visual materials of desire such as lights, color and glass), 2) the collaboration among economic and non-economic institutions (an interlocking circuit of department stores, investment banks, hotel chains, and the entertainment industry, but also museums, and universities, 3) the growth of a new class of workers he calls the "brokers: admen, lawyers, investment bankers, museum curators, magazine editors, and experts of all sorts. By 1895, in Leach's words, they had "injected a new 'amorality' into American life, indifferent to virtue and hospitable to the ongoing inflation of desire." According to Emily Fog Mead, an ad expert (and mother of Margaret), writing in an economics journal in 1901: "Accompanying all the early stages of innovation is a fear of wrong-doing, of disloyalty to ideals, and of the coming destruction of the foundation of society; but the next generation has no conscientious misgivings." Leach notes that this new regime required new ideological underpinnings. Simon Patten, a turn of the century economist, provided them. As the leading light of Wharton's new school of business (yet another invention of this era), he argued that in the new world of mass-produced consumer goods, economic theories of scarcity were anachronistic. This effectively scuttled the writings of Ricardo and Smith, and allowed the new view that mass-manufactured goods and their ready availability would serve to create a standardized set of desires, a common language of aspiration, and thus ameliorate the small differences between immigrants, the poor, the Negro. In other words, Patten equated material "goods" with the social "goods." This blurring of the two has been going ever since. Quoting Leach, quoting historian of religion Joseph Harountunian on this point: "The 'good' is not in goods. The good is in justice, mercy, and peace. It is in consistency and integrity, in living according to truth and to right. It inheres in men and not in things. It is other than the goodness of goods and without it goods are not good." Leach also identifies elements of America's earlier civic mythology that were appropriated by the new consumer ideologues: 1) The cult of the New. Phrases like New World, New Heaven on Earth, New Nation (conceived in liberty) were common currency in American since its founding (Emerson, Whitman, Douglass espoused versions of the New) As Leach notes: "By the end of the century, however, commercial capitalism had latched onto the cult of the new, fully identified with it and taken it over." "Fashion and style were at the center, expropriating folk design and image, reducing custom to mere surface and appearance."..."Market capitalism [esp. this most radical aspect of it] subverted whatever custom, value or folk idea [that] came with in reach. No religious tradition had the power to resist it, no immigrant culture." 2) "The Idea of Democracy, like the idea of the New and the idea of Paradise (also part of the American mythos and contained within America's millenialist yearnings), began to change under the influence of the new industrial economy. "Gradually, wealth lay less in land and more in capital or in the money required to produce new goods. This pecuniary wealth was owned by a small minority; but at the same time, growing numbers of Americans were losing control of their work, becoming dependent on others --on the owners of capital--for their wages and well-being." "This fostered a double-sided conception of the democracy of desire. It stressed the diffusion of comfort and prosperity not merely as a part of the American experience, but instead as its centerpiece." "...The 'free-market' would allocate to Americans an infinitely growing supply of goods and services. American culture after 1880 -- children as well as adults, men and women, black and white -- would have the same right as individuals to desire, long for, and wish for whatever they pleased." There was resistance to these appropriations, but eventually "material desires and pecuniary values came to constitute the base measure for all other values, even for ''the dim inner world by which men judge what is for them worthwhile.' Eventually, everyone signed on: Herbert Hoover, as Secretary of Commerce in the Twenties greatly expanded the Department of Commerce to help business, to provide "statistics" and "strategies" for the spread of consumer capitalism all over American and all over the world. Sadly, since then, the business of America has become its only business. A truly remarkable book.
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| 33. Careers for Bookworms & Other Literary Types, 3rd Edition by MarjorieEberts, MargaretGisler | |
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our price: $10.46 (price subject to change: see help) Asin: 0071390316 Catlog: Book (2002-09-24) Publisher: McGraw-Hill Sales Rank: 235025 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description The only career series designed expressly to turn passions into paychecks! The Careers for You series inspires career explorers to look at the job market through the unique lens of their own interests. Each book reveals dozens of ways to pursue a passion and make a living­­including many little-known but delightful careers that will surprise readers. Reviews (4)
The book describes the particular field in which a Bookworm can utilize their skills ( librarian, teacher, copy editor, etc.), tells you of any educational requirements needed, and gives a brief bibliography of additional resources at the chapter's end. Careers for Bookworms is good in that introduces you to the various careers out there available for advid readers. Unfortunately it fails to discuss any internet possibilities for bookworms. Although it lists the jobs available, it fails to give in depth descriptions as to how one finds these jobs. The book certainly needs a revision but is a good start in those seeking career opportunities in reading books. ... Read more | |
| 34. Cargill: Trading the World's Grain by Wayne G. Broehl | |
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our price: $60.00 (price subject to change: see help) Asin: 0874515726 Catlog: Book (1992-02-15) Publisher: Dartmouth College Sales Rank: 337023 US | Canada | United Kingdom | Germany | France | Japan |
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| 35. Tsukiji : The Fish Market at the Center of the World (California Studies in Food and Culture) by Theodore C. Bestor | |
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our price: $15.72 (price subject to change: see help) Asin: 0520220242 Catlog: Book (2004-07-12) Publisher: University of California Press Sales Rank: 45615 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description Reviews (1)
Tsukiji is almost nothing to look at but walk in and its people have things to do and places to go. The marketplace's grimy aging rows of cramped wet stalls house a teeming population of busy auctioneers, stevedores, and customers. Theodore Bestor's book brings it all to life and goes further by analysing in depth several aspects of the market. After justifying Tsukiji (chapter 1) as a fit study for an anthropologist to pursue, Bestor gives us a thorough description of the key aspects of the Tsukiji marketplace: Tsukiji's neighbourhood, its (in the 1930s) avant-guarde form-follows-function layout (chapter 2); it's history (chapter 3); the importance of food culture in Japan and Tsukiji's lead-and-follow role in it (chapter 4); an economic analysis the value Tsukiji adds to the production chain (chapter 5); a true anthropological study of Tsukiji's society (chapter 6); a description of the mechanics of Tsukiji's auctions (chapter 7). At the end (chapter 8) Bestor peers a little into the future and reflects on Tokyo's changing landscape and the effects and likelihood of moving Tsukiji to a new location. Bestor also adds a tiny little treasure in the first appendix: a complete and careful description of how to get there. I originally intended to give Tsukiji only four stars because of a few drawbacks, but decided that this would have been churlish given how much I loved it. But here are a few warnings. Chapter 1 for instance is really meant for anthropologists who might question the study as legitimate anthropology; this chapter could have been shortened and included as a preface instead. Also, some of the material will confuse people who have never traveled to Japan. For instance while Bestor does point out that Japanese households buy their food daily, he doesn't dramatize it much. A section on how a typical Tokyo family spends a typical weekday from dawn to dusk, with a description of the children's lunch box, the husband's favourite eatery, and the wife's shopping would have helped the chapter on food culture. But these are quibbles. Readers who live or visit Japan will love this book, readers who don't will need to work a little harder at visualizing some of it. And it is rewarding. "Tsukiji: The Fish Market at the Center of the World" is a tightly focused study of one particular aspect of Japan; it will give readers a more intimate look than would a more general book on all of Japan. All in all, highly recommended! ... Read more | |
| 36. Short Tails And Treats From Three Dog Bakery by Dan Dye, Mark Beckloff, Three Dog Bakery | |
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our price: $10.17 (price subject to change: see help) Asin: 0836221559 Catlog: Book (1996-10-01) Publisher: Andrews McMeel Publishing Sales Rank: 29667 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
Reviews (9)
I have to admit, though, that I've tied several of the recipes, and my dog never cared much for the results. The ginger snaps in particular seemed inedible to him. I've made many other dog biscuits for him using recipes from other places and out of the newspaper that sent him over the moon. If you don't plan to use the recipes, I highly recommend this book. It is a wonderful story and well written.
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| 37. Boulangerie: A Pocket Guide to Paris's Famous Bakeries by Jack Armstrong, Delores Wilson | |
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(price subject to change: see help) Asin: 1580080650 Catlog: Book (1999-06-01) Publisher: Ten Speed Press Sales Rank: 497872 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
Reviews (3)
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| 38. Food's Frontier: The Next Green Revolution by Richard Manning | |
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our price: $14.95 (price subject to change: see help) Asin: 0520232631 Catlog: Book (2001-10-15) Publisher: University of California Press Sales Rank: 344319 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Book Description Reviews (2)
Manning's basic premise is that the original Green Revolution--largely a product of improved fertilizers, pesticides, and breeding techniques--has hit a wall and is no longer providing the types of increases in production which have characterized the past thirty or forty years. Nor is there any readily apparent successor Revolution to step in and provide the necessary increases. He proposes that the answer to pending food supply problems then will not come from such a top down revolution but rather will have to rely on myriad local solutions : The Green Revolution at its most fundamental level treated all the world the same, but the lessons being learned in agriculture now are local. A practice, a variety, a people, and a crop endure in a place because selection has finely tuned them to survival. They have evolved along with local conditions, and the path to a sustainable future requires some respect for the results of that process. In the ensuing chapters he surveys the results of studies in nine regions--Ethiopia, Zimbabwe, Uganda, India, several parts of China, Chile, Brazil, Mexico and Peru--on unfamiliar but traditional crops like sorghum, tef, milpa, sweet potatoes, and the like, which suggest that these foodstuffs are uniquely suited to these areas and are more appropriate than Western grains. The work being done by scientists in these countries therefore focusses on how to maximize the yields of these native plants, but their work tends to be understaffed, underfunded and unappreciated. The nations after all tend to be poor, their best minds tend to emigrate to the industrialized West and there's not much interest on the part of powerful multinational corporations in these marginal crops. This is where McKnight and other non-governmental organizations (NGOs) come in, providing seed money (quite literally) to keep local scientists working to improve local crops. The best section of the book is Manning's rational and dispassionate discussion of bioengineering. Though he maintains a healthy respect for the dangers that genetic manipulation of crops could conceivably pose, he also recognizes that it is already happening on a significant scale and is going to continue regardless of hysteria like that which greets export of genetically modified American goods to Europe, that it is absolutely vital to the daunting task of boosting yields, and that it simply does not much differ from the routine ways in which man has always intervened in plant and animal breeding. Sadly missing from most of the heated argument that you hear about genetically modified foods is the simple common sense and undeniable truth of the following : For at least ten thousand years humans have been engaged in selection, an artificial pressure on breeding populations. All the forms of life we call domestic have a genetic makeup, a code, that is artificial as a result of this pressure. Manning does not issue a blanket approval for all bioengineering, suggesting that more limited manipulations may be more effective anyway, and are certainly less risky, but he comes down squarely in favor of using the techniques, particularly to help improve these native crops. In the end, Manning suggests that the examples he's looked at are united by a common thread : that local knowledge, conditions, and customs should play a much more central role than they have in guiding agricultural development in Third World nations, and that they have started to, thanks in large part to the efforts of NGOs like McKnight : All this suggests the real breakdown of the linear model. Information and knowledge will no longer flow from top to bottom but will originate in and reverberate through every part of the system. Information flows among researchers and farmers that in the end could have them working on a common ground, a common ground of knowledge. It may be difficult to define what will replace Green Revolution methods, but this concept lies at its core. In fact, this too is a revolution, as he says, an "information revolution." Moreover, it echoes the writings of folks like F. A. Hayek on political economies, and the idea that centralized, bureaucratic, top-down decision making can not possibly be effective, precisely because it can not take into account all of the unique individual and local information bubbling up from the bottom. It's become sort of commonplace these days to depict the ascent of Free Markets and Global Trade as a threat to the developing world, to the environment, and to local customs. But the push for free market capitalism is based on the hard won consensus that such a system offers the most efficient means of structuring an economy, that only such an open system allows for the free flow of ideas and information which is a predicate for intelligent decision making. It is really exciting to see that a similar recognition may be emerging in the field of agriculture and in those developing countries, that not only are free markets not necessarily a threat to native ways of life but that such a decentralized, fluid, information dependent, ruthlessly efficient system may be the best means of preserving local knowledge and traditions. GRADE : B+ ... Read more | |
| 39. Mastering Import and Export Management by Thomas A. Cook, Rennie Alston, Kelly Raia | |
![]() | list price: $85.00
our price: $53.55 (price subject to change: see help) Asin: 0814472036 Catlog: Book (2004-07) Publisher: AMACOM Sales Rank: 190639 US | Canada | United Kingdom | Germany | France | Japan |
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Book Description * Import/export documentation* Global supply chain operations and procedures* Post-9/11 compliance and security regulations* Identifying invaluable international resources* New import/export technology solutions* Cargo loss control* International marking, labeling and packing guidelines* Dealing with U.S. customs and other key government supply chain agencies* Enhanced record keeping and valuation capabilities* Classification and valuation options* And much more Mastering Import and Export Management presents cost-effective methods for running an import and/or export operation on any scale, and offers all the tools necessary to do it thoroughly, efficiently, and legally. | |
| 40. Breaking Windows: How Bill Gates Fumbled the Future of Microsoft by David Bank | |
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our price: $16.50 (price subject to change: see help) Asin: 0743203151 Catlog: Book (2001-08-13) Publisher: Free Press Sales Rank: 307660 Average Customer Review: US | Canada | United Kingdom | Germany | France | Japan |
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Amazon.com's Best of 2001 Bank's story crackles with immediacy as he brings readers directly into the action with central characters like Gates, who "created a company that remained uniquely a projection of himself"; Steve Ballmer, the close friend of Gates and former sales-force leader elevated to CEO; Jim Allchin, a senior vice president who heads the Windows division and remains a staunch advocate for its dominance; and Brad Silverberg, another VP who launched Windows 3.1 and 95 before forming the Internet division and fervently trying to turn the company in its direction. Those who can't get enough on the behemoth from Redmond will find this an illuminating addition to their bookshelf. --Howard Rothman Reviews (16)
However one of the interesting ironies of the business press is that journalists confuse themselves with their subjects. (I know of very few who went from covering a beat to running a company.) Unfortunately the more famous the publication you write for, the less you seem to remember that. This book simply fails when Banks puts on this business analyst hat. Luckily when you hear the scraping of the soapbox those pages are few and can be easily skimmed. If you're interested in an internal history of Microsoft during the browser wars, buy this book.
The dilemma facing Microsoft in the new millennium is that their blockbuster franchises, Windows and Office, are "feature driven" businesses. Users continually upgrade to the newest version in order to get more power and features. This value proposition was the growth engine of the computing industry until the mid 1990s, when the internet burst onto the scene. In the internet model, power and features matter less than connectivity. What creates value in a network environment is the number of people or applications that connect to the network. The Windows upgrade strategy becomes vulnerable, because with each attempt to upgrade the installed base, the upgrade version starts out initially with zero users. How can Microsoft simultaneously leverage the network effects of the internet, and further the Windows and Office franchises? Should these goals be part of a unified strategy? Anyone who wishes to understand today's current "infection point" in software and computing architecture should read this book. It is a superb account of the internal crisis at Microsoft in 1999-2000, as the company confronted its transformation from insurgent innovator to defender of the status quo. The issues raised in this book continue to confront the company today, as Microsoft attempts to regain leading-edge industry leadership with the .NET platform, while at the same time protecting Windows from becoming a mere hardware abstraction layer. The book sets a "de-facto standard" in framing some of the issues surrounding Microsoft and the Internet.
For the last half to be even readable you have to accept a few premises that simply were not supported by the text nor borne out by subsequent history. As an example, Gates is portrayed almost as an incompetent fool, eased aside into near-irrelevance by his board and Balmer. Further, the future of Microsoft's very existence is keyed upon abandoning (even giving away) Windows and starting from scratch, competing always on the last best effort with no clinging to any competitive advantage won so far, and that customers always value interoperability over utility, and so on. While many of these would be highly desirable for competitors, the book repeatedly claims but never sufficiently makes the case for the theory that for its own sake Microsoft should discard its durable competitive advantage at every turn. I consider that to be an exceptional claim which demands exceptional proof, and which is never provided.
I love the people who say that Microsoft will take care of all its bugs. There are bugs because there is no formidable compitition! Microsoft can take it's sweet old time because there is no one out there to give people a real choice. ... Read more | |
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