Book Description

Writing for the web.Web word wizardry.Web writing that works.What does that mean?Your online copy must persuade - it’s integral to getting your visitors or readers to register, subscribe, qualify as leads, and yes, even buy from you.It’s writing that must earn its keep.And to effectively manage the quality of your online writing, you need to understand what works, why it works and how to make it work better for you. Whether you are the marketer responsible for the bottom line or the writer creating the copy,Persuasive Online Copywriting provides the tools you need to get results. ... Read more

Reviews (11)

Draw in your customers
Are you like me in buying every self-help or non-fiction book to bring in more business? One problem. When do we have the time to read them? This book simply won't let that happen with its short chapters, personable style, and valuable information on how to keep visitors clicking until they make the buy.

This book is the how. How to take all the theories and whys discussed by other authors and make it happen. I have trouble with theories because they don't help me visualize the application of such theories. This book stays away from whys and shows you how.

When I started reading the book, several big projects got thrown my way leading to late night reading being replaced by late night working. Every now and then, I took a break and breezed through this book reading many pages in a brief time while gaining new knowledge and a refresher in creative writing as it applies to online copy.

Non-fiction is my thing when it comes to writing. Over time, I have forgotten creative techniques for adding spice to copy. The authors jolted memories of high school English classes where we learned about the different poetic styles (iambic pentameter, alliteration, meter, etc) and to avoid using passive verbs. Not only that, but also they cover how to write for different personalities.

Already getting high traffic to your site? That means you know how to draw attention and interest. But, how are you doing in building desire so that they take action? Hmm... could that be the challenge? The authors drive toward long-term results by engaging your visitors and leading the way for them to get what they need and be satisfied with it.

I'm familiar with a few techniques discussed in the book, but many may not be. It depends on what you do with regard to the Web site. I understand making a Web site usable and getting visitors to the site. My Web site's weakness is converting visitors into customers. Marketing pros may succeed with creating a desire, but have trouble with visitors taking action. The authors cover all the areas needed to persuade via the Internet from "notice me!" to "be happy with me!"

Are you thinking, "More technology! We need more technology to make this work?" We've taken technology for granted, but all it can do is what human programmers program it to do. Technology doesn't know human nature. It doesn't know how to feel or need something. People do and can convey what they know with words. Words make the sale. Technology ensures the words get their say (by quickly loading the Web page and functioning the way it should) and to push the sale through the back-end process (taking the order, managing inventory, etc.). This is where conversion principles apply. The authors share simple processes for improving conversion rates.

A splash page is the "introduction" page to a Web site. It's flashy, colorful, and cool. But it's a waste of time. It gets in the way of the core material. Customers don't care how good your designers are, they care about what you can give them and that comes through words and good online copy. It's time for the online world to get what print mastered many years ago. The authors' witty writing style makes the book enjoyable to read without sacrificing wisdom. They practice what they preach and it's no wonder that GrokDotCom.com, the site behind Future Now, Inc. is a success.

Time has come to let go of what's in it for the company and think of what's in it for the customer. In time, you shall reap the rewards at the bank.

If You Read only one book on the Internet, make it this one.
Internet Marketing is here to stay and it's getting better every day. And the authors of this book are a big part of the reason why.

1998-2000: Money fell like rain from heaven and the streets were flooded with stories of teenage millionaires. These halcyon days were fueled by a mentality that "if you build it, they will come." Investors drunkenly bought into the Internet's promise of a "new economy" and billions of dollars were pumped into spec-tech and dotcoms, never to be seen again. But when the investors saw that the 'net's realities didn't quite match up to the glowing promises, investment capital dried up faster than alcohol on a summer sidewalk.

There were fundamental problems with Internet marketing that could not be overcome with mere advances in technology. What Internet marketing needed was someone who truly understood the fundamentals of human persuasion and could apply them to the Internet."

Today it is my extraordinary pleasure to announce that those people have been found.

Jeff and Bryan Eisenberg were talking 'conversion' back when 'eyeballs' were the thing and conversion wasn't even in the lexicon. Their work was greatly accelerated when they added Lisa Davis to the team.

Bryan, Jeffrey and Lisa graduated with honors from Wizard Academy and have since gone on to accomplish a number of internet marketing miracles. Consequently, they were chosen to become adjunct faculty at Wizard Academy, where they now teach a curriculum that has punched Internet ROI through the ceiling for every company that has sent a delegate. This book, for a [low price], contains an extremely important portion of what they teach.

Prepare to be amazed.

Roy H. Williams
NY Times bestselling author of
Secret Formulas of The Wizard of Ads

No Background In Copywriting? Find Another Book.
I bought this book to try and gain more of an understanding on copywriting for the net. My honest opinion is that unless you have a background in professional writing or copywriting, this book won't be much of a help. The book makes references to things like Fraking, Poetic Meter, etc and then gives you a very short paragraph description on what they mean that doesn't give you an understanding of the term, but rather a definition. I was for lack of a better term, lost by the time I was 60 pages in.

Maybe if you do have a background in copywriting, this book will be quite useful in helping you understand how to adapt regular copywriting to the web. But, if not, you won't get much of an "education" but rather a "how to adapt" approach that isn't very useful to someone who hasn't had a some form of formal education on the topic. I did give this book two stars because there was a "nugget" here or there that anyone could have gleaned, but overall I was disappointed by the book.

The GROK knows all
This was my third of three copywriting books I read. While actually being the smallest, this book probably had the most content. The beautiful thing is that each topic is in its own small 2-3 page chapter which is very convincing, logical, and easily accesable for further usage.

One of the better internet books on the market.

Will Open (and Blow) Your Mind - A Must Read
This gem of a book offers the most comprehensive (and immediately useable) information on "how to make your website profitable" in the fewest amount of pages that I have yet seen.

As a bonus, it is priced a fraction of most of the available information on this subject. I've paid hundreds of dollars for information that was not nearly as useable as this. (OK I admit I'm a marketing information junkie)

I have purchased dozens of products (printed and ebooks) within the last year alone on this subject. Most of the others talk about search engine tricks, pop-ups, hard sell copy, and basically manipulating your site visitor into doing what you want.

Manipulation may work a little in the short run, but is self defeating in the long run.

This book is much smarter than that. It is in a whole different league.

This book teaches what is really important to long term profits. That is, engaging your visitors and making sure your site is offering them exactly what THEY want.

It shows you how to write extremely effective copy. It also tells you how to discover exactly what your customers are asking you to provide them by watching your stats and web logs.

The basic premise of this book is that without a high conversion ratio, there is no point in buying more traffic. It is much more cost effective to use the techniques contained in this book to increase your conversions than to chase traffic. That comes later. They make a valid point that most folks are doing this backwards.

This book is about way more than just copywriting, by the way. It does an excellent job of enlightening you to many useability factors that may be hurting your sales.

I can't imagine anyone who manages a website and uses even a small percentage of the wisdom contained within not getting a hundred times their investment back.

In conclusion, just buy it and read it. You can not go wrong with this book. ... Read more

Book Description

Now ranked the #1 selling Marketing Research book, this edition returns with an abundance of new and updated exercises, coverage, and features. Most notable is a special emphasis on online marketing research. Nearly every chapter includes coverage on how the Internet and new technologies are impacting research methods, for better and for worse. A book cannot succeed on new features and topics alone. With every new edition, reviewers complement these authors for an approach that is innovative yet approachable and reliable. Exercises and cases have been checked for accuracy, and the authors also recruited a Blue Ribbon Panel of marketing research professionals. The Panel explores today's increasingly digital research environment from a practitioner's point of view.Chapter topics include the marketing research process and industry, determining research objectives, research design, measurement, data collection and analysis, interpreting associations among variables, predictive analysis, and preparing and presenting the research report.For an understanding and appreciation of how marketing research works in practice. ... Read more

Book Description

Do you want to make more money on eBay (or any other Internet auction site)?Or, are you looking for an easy second income?

Thousands of new users are joining eBay every day.You can take advantage of this trend and make a lot of money.But before you get started, there are some things you need to know.

eBay Secrets will walk you though the steps to getting your Internet auction business rolling.It is packed full of tips and secrets that will help you get more money for your auction listings.

eBay Secrets is based on the techniques that Steve White has been teaching students in his exclusive seminars on making money on eBay.Never before have all of Mr. White’s powerful money-making secrets been available in book format.

Here are just a few of the topics that are covered in the book:
• The two most important secrets to making money on eBay.
• 14 places to find cheap things to sell
• 15 techniques to increase the number of bids you get
• Three things you should NEVER do in an eBay listing
• Ten tricks that will make your listings much more effective
• The best starting bid for your items
• Why your title is critical
• A three-step process to find the perfect title
• Four words to include in your titles to get even more money for your items
• The best time to list your items
• Why you should never use a reserve
• The one thing that you should never mention in the description
• Which listing options are worth the extra cost
• How to avoid paying to have pictures in your listings
• The only eight things that you need to get started making money on eBay
• Seven ways you can get started with no money
• Why user feedback is misleading
• How to write a description that gets more bids
• Everything you need to know about writing HTML in your listings
• What to charge for shipping
• A printable checklist so you never forget any steps when creating listings
• Four email templates for common situations
• What to do if someone doesn’t pay
• Examples of the best and worst auctions
• And much, much more... ... Read more

Reviews (18)

Already made my money back with this book!
I consider myself a casual ebay user doing auction sales as a hobby instead of trying to make money. Even so, who wouldn't want to bring in more money? After I bought and read this book, I applied the tips that the author described and was amazed at the noticeable difference in how my auctions attracted attention. The auction page hits easily doubled if not tripled what I was getting compared to my experience prior to reading this book.

This book is written in a very easy to read style and although the first-time reader may be tempted to jump to the end to start using the tips, I encourage that reader to start from the beginning and read straight through to the end. Even for the more experienced ebay seller, this book does have enough tips to make it worth your while. I keep my copy close at hand to as I create new auctions so I don't miss out on any of the tips!

The author encourages readers to email with questions. I have emailed the author on occasion with questions and have received prompt and helpful responses.

Definitely a great book and a super author!

If you want hints and tips for higher profit, buy this book
I have been eBaying for a couple of years and thought I was pretty savvy. This book taught me several important things to help me get even better response from my auctions.
I second the reviewer who suggested you read it twice so you do not miss anything. This title is full of important information you do not want to miss (unless of course you want to give money away).
The author answers email and is very helpful. You will not go wrong in buying this book if you want success from eBay.

The BEST Guide to Succeeding in ebay sales!
This is a fantastic resource! No one should start selling on ebay without first reading this book and applying the techniques. Every facet of selling thru an auction is laid out, step by step, and with a checklist to ensure that you have created the perfect auction! The reader is provided with contact information....I emailed them and received a response within hours! He took the time to explain additional points to me and even provided links to relevant auctions of items that I planned to sell! The first step in creating an ebay seller account is to BUY THIS BOOK!!!! It deserves 10 stars!

Every Ebay Seller Should Have a Copy!
This is a fantastic resourceful book and guide for sellers on Ebay. Bryon & Steven share how easy and uncomplicated it can be to make $$$$ on Ebay. I immediately tried their Bid Multiplier Method and WOW it really works! Thanks for providing us with a great concept, oh yes and by the way I e-mailed to get an adendum to this book and I got a reponse immedieately!

eBay Secrets : How to create Internet auction listings that
A very good reference! Certainly worth the modest price. ... Read more

Book Description

This marketing classic has been expanded to include new commentary, new illustrations, and a bonus book: The 11 Immutable Laws of Internet Branding

Smart and accessible, The 22 Immutable Laws of Branding is the definitive text on branding, pairing anecdotes about some of the best brands in the world, like Rolex, Volvo, and Heineken, with the signature savvy of marketing gurus Al and Laura Ries. Combining The 22 Immutable Laws of Branding and The 11 Immutable Laws of Internet Branding, this book proclaims that the only way to stand out in today's marketplace is to build your product or service into a brand -- and provides the step-by-step instructions you need to do so.

The 22 Immutable Laws of Branding also tackles one of the most challenging marketing problems today: branding on the Web. The Rieses divulge the controversial and counterintuitive strategies and secrets that both small and large companies have used to establish internet brands. The 22 Immutable Laws of Branding is the essential primer on building a category-dominating, world-class brand.

Reviews (46)

To focus and place a word in the prospect mind!
I have read a few books written by Ries and there are two ideas that are emphasized again and again, that is, to focus and to place a word in the prospect mind. This book is no exception. The laws of branding built in this book are based on these two concepts.

"Marketing is building a brand in the mind of the prospect". I totally agree. People are exposed to an over-communicated environment, to place a word in the prospect mind can surely lead your company to success. In fact, in customers' mind, there is no difference between your products and your competitors'. Only by building a brand can you differentiate your company from its competitors.

I also agree that brand building is not just for marketing department but for the entire company, as a brand is not only composed of its name but also of its product, service, environment, communication and behavior of the company. Everything a company does is related to brand building. Therefore, apart from the name that includes the logotypes and the color, this book also provides us with a lot of ways to do with the brand. For examples, to focus in its scope, to achieve it with publicity and maintain it with advertising, to promote the category rather than the brand, to distinguish it from the company, to avoid using subbranding etc.

This book is clear in the format and the content, illustrated by plenty of examples of what not to do and lessons on how to brand in the customer's mind! I can get a lot of insights from it.

This book is worth reading! I highly recommend you to read it!

Then 1 Immutable Law of Al Ries
Focus. Don't do a line extension to save your life.

OK, this book is great and should be read by anyone involved in marketing (I mean come on, who doesn't have the 3 hours it takes to read this book). Unfortunately one serious drawback is that he uses plenty of examples to support his claims. Huh? Why is that a negative? Here's why: because it gets the reader to think of plenty of counter-examples that contradict his points. As another reviewer suggested the claim of "immutable" laws of marketing is a bit bold, but what the book does provide is food for thought in a highly readable context.

You gotta give the guy credit though. He takes a stand. And there's a lot to be said for taking a viewpoint and standing by it in today's middle of the road world.

If you don't feel up to reading "Focus," "Positioning," or some of the other texts by Al Ries, this one provides a lot of the insights in bite size pieces.

Despite the knocks against it listed above there are a few points worth acknowledging: 1. Al Ries is a legend in marketing. 2. It's a good, fun read with many useful examples worth keeping in mind when developing marketing strategies. 3. By reading it for yourself you can develop examples to refute a lot fo the laws and move along the path towards critically evaluating branding strategies.

Give credit where credit is due
Nearly everything in this book is copied verbatim from the marketing classic "Positioning, the battle for you mind" by Jack Trout; Give credit where it's actually due.

"Yeah, right," I said
I do a little consulting in marketing & branding. I've got five other books on branding sitting on the shelf, & I've plowed through four.

I wouldn't say those other books were a waste of time, but I'm confident that this one has more immediately useful information than all of them taken together. And I'm stunned that it as easy read, not only informative but *fun*.

This edition is the one you want, as it combines the 22 laws with the other 11 that pertain very specifically to the Internet. By the time you get through the first few, you will find yourself looking at every brand -- on television, in the stores, on your own shelves -- in a whole new light. One of the prime models, coincidentally enough, is Amazon.com itself. The authors' comments on this very site will probably open your eyes to how remarkable the Bezos legacy has been.

I've barely finished, yet this book has already helped steer me better as to some website questions I had been studying. It's already paid for itself ten times over, & I am certain that the benefits have only begun. The simple, clear differentiation between a company name & a brand name has, by itself, been a unique lesson, & I've taken to heart the stern warnings (& wonderfully absurd object lessons) against line extensions & brand dilution.

Don't let the somewhat bizarre cover put you off (as it did me). This is one of the few books that I intend to re-read on a regular basis, & I will read more Reis titles in the near future.

YOU'LL BE "INVOLVED" WITH THIS LITTLE RIES CAMEO
I write reviews on Amazon rather avidly. When I started reading this particular book, I knew it would be a good number to review. So I started marking everything in the book that I disagreed with or that I felt was worth commenting on.

That the Ries duo relies on sweeping statements (e.g., "Quality of a product doesn't matter. It's all about brands.") hardly made my intentions any easier. Needless to say, my copy of 22 Immutable Laws of Branding is riddled with lots of ink and copious sidenotes. There is a lot I said "Really?" to while reading.

But maybe that's the thing I adore about Ries Inc. Their books are anything but boring manuals on a topical issue so relevant to almost anyone in business. I was "involved" with this book like I have seldom been with a work of non-fiction. I adored and went all retrospective with the "Law of the Name" and the "Law of Globalism". The writing is trippy, semi-provocative and hence absolutely delectable in a piece of work such as this!

Do I recommend it? Wholeheartedly. A wonderfully satisfying read. Just keep your discerning senses about you and think twice before wrapping your (brand management) career around all the advice this book proffers.

Noteworthy: The whole book is also available in a PDF version, if you are not particularly averse to on-screen reading. ... Read more

Book Description

For nearly two decades, Don Dillman's Mail and Telephone Surveys and the Total Design Method it outlined has aided students and professionals in effectively planning and conducting surveys. But much has changed since the TDM was developed in 1978. Mail and Internet Surveys: The Tailored Design Method, Second Edition, thoroughly revised and updated by the author from his classic text, addresses these changes and introduces a new paradigm that responds to the recent developments that affect the conduct and success of surveys.

In this new edition, Dillman introduces a new paradigm called "Tailored Design," which expands TDM to account for-and take advantage of-innovations such as computers, electronic mail, and the World Wide Web; theoretical advancements; mixed-mode considerations; the increasing acceptance of self-administered surveys; our better understanding of specific survey requirements; and an improved base of social science knowledge. As insightful and practical as its classic original, Mail and Internet Surveys, Second Edition is a crucial resource for any researcher seeking to increase response rates and obtain high-quality feedback from mail, electronic, and other self-administered surveys.

Topics covered include:

• Writing Questions and Constructing the Questionnaire
• Mixed-Mode Surveys
• Personal Delivery of Questionnaires
• Surveying When Speed Is Critical
• Government Surveys of Households and Individuals
• Business Surveys
• Internet and Interactive Voice Response Systems
• Questionnaires That Can Be Scanned and Imaged

Praise for the previous edition . . .

"Required reading for anyone who wants to diversify research procedures."
-Contemporary Psychology

"An excellent reference tool and valuable addition to any serious practitioner's library."
-Public Relations Journal

"The book is packed with practical suggestions that cover each task in designing andimplementing a survey."
-Social Forces

... Read more

Reviews (7)

Light on the technical side
For those of you who do survey research and struggle with getting an acceptible response rate, this is the book for you. It truly is an amazing resource for a method that can get one to near a 75% response even on mail-only surveys. Highly recommended.

For those of you looking for any help on statistics, this is NOT the book for you.

For those of you interested in increasing the validity and reliability of your surveys, this is could be the book for you. It does have an effective treatment of writing questions and effective survey design.

If you wish to become an expert in coverage, sample frames, sampling, etc, look elsewhere. That topic gets just 10 pages.

No book can do it all of course but I would have left out some of the "fluff" chapters Dillman included for some discussion of the more technical side of the statistics of analyzing surveys after you have designed them the way he suggests.

Still lots of great wisdom on survey research.
Dillman's text was the classic for so long that many of us think of him as the guru of survey research. I would guess that is why the Census Bureau hired him as their lead consultant for the 2000 Census.

As has been pointed out, Dillman does not present as much theoretical material as he might. But, I don't think that that detracts from the strengths of this book. There are other books out there that cover the cognitive and social psychology behind survey answers, and there are other books that give you guidance on the scientific method, experimental design, sampling, etc. (I would recommend Babbie's Practice of Social Research) And Dillman even has a more hands-on book (How to Conduct Your Own Survey) for non-scientists.

But, the real strength of Dillman's book might be how well he instructs on how to put together a great questionnaire - the design, layout, order, question design and implementation.

I find his take on internet surveys to be controversial and a little out-of-date. But, my concerns might be viewed as those of a skeptic - I'm not yet convinced that internet surveys are viable for all that many situations. And, I think Dillman does a good job of laying out some of the challenges and promises of internet surveys.

Strong book but doesn't cover software
This is a good book, but it doesn't offer much help picking an Internet survey tool, and there are a lot of choose from: perseus.com, raosoft.com, inquisite.com, scantron.com. I would have liked to see some discussion or analysis of the types of tools that could be used.

Misnamed, Lacking Scientific Methodology
Well, this may be "the book" when it comes to surveys, but it still lacks a lot. First, I found the chapters on writing questions and organizing a questionnaire to be very useful. However, it looks like the author only added a couple chapters about Internet surveys, instead of reviewing his decades-old book in terms of the impact of the Internet. For example, I don't find it particularly useful to discuss how to fold a survey, or how to distribute it by mail, when it's being administered on-line!

Furthermore, this book is lacking any real scientific methodology. I suspect this is a result of the nature of the field, but survey designers should at least try to employ some good experimental design approaches. For example, this book does not help me at all to ensure that the survey actually gives me information that I need. While he does give information on writing interpretable questions, he has no recommendations on how to determine the goals of the survey, how to design questions that will address those goals, how to arrange questions in the survey to ensure good data that addresses those goals, etc. And what about statistical accuracy, and how certain types of questions are easier to measure? Any suggestions on how to evaluate free-response questions? Why isn't there an entire chapter on "How to avoid bias and inaccuracy in responses", instead of having suggestions scattered around the text?

This book has a lot of useful sociological hints on how to increase the response rate from a population. However, this isn't the most important aspect of surveys---it sorely lacks the scientific basis for the design and evaluation of the "experiment" that is the survey. Without this, it doesn't matter how many people respond, because the data will be useless.

So much to say, even to those who think they know
I have close to 20 years of experience in market research; yet with the move that many are making to conducting their research over the Internet, I knew I needed to get a lot of learning quickly, in order to better understand the trade-offs being made between cost savings and research quality. Dillman's book fills that need. Building on an earlier edition, which focused on the issues surrounding interviewing by mail, Dillman confronts issues surrounding lack of randomness, need for clarity in a self-administered-survey world, and issues of internet coverage, in drawing conclusions. Also, he has a very helpful discussion on the issues surrounding combining data collected through different methodologies at once. Dillman also discusses the need to recruit within the context of a social exchange; we are, after all, collecting information with the respondent's approval, and our generalizations are stronger when we have a good sampling plan and can maximize co-operation.

Highly recommended! ... Read more

Book Description

Providing a thorough overview of the issues high-tech marketers must address, this book provides a balance between conceptual discussions and examples; small and big business; products and services; and consumer and business-to-business marketing contexts.This book offers a cutting-edge treatment of research and practice related to the marketing of technology and innovations, supported with a plethora of examples and applications. A resource for managers in high-tech firms, training programs in high-tech firms, and technology incubators. ... Read more

Reviews (3)

Very interesting book
It has a very good approach about how to plan a marketing strategy in high tech enviroments.

Well balanced book
What impressed me the most about this book is the right balance of theoretical discussions and practical examples. The idea of including "views from the trenches" is just way too good. This book helped me conceptualize all the experiences that I have gathered in the past five years in the high-tech industry. This is an excellent read for people who are exclusively focused on marketing (product marketing / product management, etc) or for people who are in other functions, but want to understand the basics of high-tech marketing

The best text on the marketing of high technology
Mohr's text is a good overview of industry practice, mixed with theory on marketing and the diffusion of innovations. This text is a huge step forward for the discipline. As I see the field of electronic marketing evolving, I think we will see material about the Internet moving into mainstream marketing courses. What will remain in the specialized electronic marketing course is the intersection of marketing with the cutting edge of technology. Mohr's text makes me feel much better prepared for this evolution. ... Read more

Book Description

You don't have to have the biggest name or the most dazzling graphics to lure customers to your Web site. These days, all you really need is prominent search-engine placement. This book shows you how to get it! With searching one of the most popular Internet activities, a top spot on a major search engine virtually ensures a high volume of visitors--though converting them to buyers is another story. In these pages, top Internet marketer and strategist Catherine Seda tackles both parts of that equation. First, she outlines the strategy involved in buying the specific keyword positions that will lead users directly to the page you want. Then, she describes how you can turn poor-performing ad copy into targeted sales-getters, and how you can evaluate and correct low visitor-to-buyer conversions. Beginning marketers will find the info they need to implement a Web strategy quickly, while advanced marketers will find all kinds of tips for analyzing and improving current results.

Reviews (8)

Catherine Covers It All!
This book does it. Whether it is me needing a refresher or if I am trying to make marketing partners "get it", Catherine covers it all. I can hand this book to a marketing director or VP and they can read it and understand what I have preached for some time. Catherine's incredible knowledge of the industry not only brings it home, it brings it to their level of understanding.

Beyond Expectation
Catherine explains beyond my expectation when reading upon her book on the search advertising.
And what I do not hope, it explains in a-step-by-step tutorials. Yes I give her my thumb for her book.

During my giving training and consultation to my clients in the world of SE, sometimes I refer it as well.

Not only that, I also grow my business in Jakarta, and on national basis in Indonesia, using "search campaign" and sponsorship program to attract my clients either in this industry or other industry I have such as www.presentationsupport.com.

Yes search engines create other way and yet cost effective promotion with quick ROI.

Magnificent companion to "Search Engine Visibility"
Catherine Seda's excellent book "Search Engine Advertising" is the perfect complement to Shari Thurow's "Search Engine Visibility" from which includes an excerpt toward the end. Where Thurow's book, the best one in terms of accomplishing high rankins in 'organic' (read unpaid) search results, Seda's book brings along the whole other side of the equation: that of paid options to accomplish high rankings. In doing so, one of her key points is that Search Engine Advertising doesn't end when the customer arrives at your site (visits), but it really is about conversions (getting the customer to make a purchase, subscribe or whatever your web site's purpose is when s/he arrives to it).

The book is very well structured around six parts:
i) Planning: the key (yet sometimes overlooked) part of the process, to ensure you know who you are targetting and how, before jumping into the paid options.
ii) Paid Placement Programs: she presents the differences (pros and cons) of the most important fixed placement and pay-for-placement programs available.
iii) Paid Inclusion Programs: directories are presented here in all their splendor, along with what you can do to enhance your possibilities before submitting your site, and how to manage a large number of simultaneous submissions. Web site optimization is touched upon briefly at this point, but in no way substituting Thurow's book on the topic: you simply have to have both, if you're serious about Online Marketing at all.

iv) Specialized Search Engines: comparison shopping engines, vertical market search engines and international search engines are discussed in some detail, to get you started with them.
v) Tracking ROI: normally just as overlooked as the planning stage, the tracking of the results of paid advertising campaigns are discussed in extensive detail to ensure that you are able to steer the boat in the right direction if your ROI data shows that you're putting money on the wrong key terms, your copy is not doing what it should to engage customers, or your landing pages are not taking customers where you want them to go once they get to your site.
vi) Protecting profits: topics such as click fraud, trademark infringement and affilate networks are discussed, as things to keep an eye on.

All in all, this is not a book you'd want to sit down and read in one afternoon (nor would you be able to). This is a hands-on book to work through and use as a reference as you're getting your feet wet with this whole other animal that is paid advertising on the Web. It has done a ton for me in the two months I've been applying the concepts contained in it, since it summarizes very well all the options available to you, their pros/cons and how to best take advantage of them, considering your size and budget. I highly recommend it without reserves for eMarketers that have not had too much exposure to paid options, as well as those who have some experience in the area, since it provides a wealth of tips and insights that most people in the field can benefit from.

Disclosure: I received a copy for review from the publisher.

Best Intro To SE Advertising
If you want more traffic read this book. I read it over once, started up some SEA campaigns, and now will re-read it again carefully to see how I can get the most out of those campaigns.

I am a full time SEO, an employee with a multi-national company. I teach SEO at the local college and am the author of a small SEO workbook (seoworkbook.com). I also sell books, eBooks and my own music CD's via the internet, do consulting for small businesses like Bed & Breakfasts and am a broadcaster on an Internet radio station. As you can imagine I spend a lot of time in the search engine world. Until now I have focused on organic search which simply means creating web pages and sites the way search engines are going to find most attractive i.e. keyword rich content, SE friendly design, and optimized tags for engines that use them. Shari Thurow's book, "Search Engine Visibility", also published by New Riders, is the best resource regarding this approach that I have seen.

I read Catherine's book first of all because she has credentials, she has worked in a variety of positions in the SE advertising industry. Then flipping through the table of contents I knew from my own experience that she was covering the basics (and I a big believer in basics) and that she knew who the important players were. I liked what I read because she wrote in an easily understandable, conversational style which I appreciated and enjoyed.

She covered everything thoroughly, beginning with background chapters when necessary. There were a few times when the detail level got a little deep for me but that is because I, like Catherine, am essentially a marketing guy, I appreciate strategy, tactics and logistics but feel more comfortable in the strategy end of the pool.

Like Shari's book, this is definitely another winner from New Riders. I see that New Riders is a division of Peach Pit Press who do the Visual Quick Start books. I have long told my students that the VQS books are the best computer books for beginners on the market - bar none. The quality of all these books is no surprise as I see Pearson Education is the corporation behind them all. I work for an eLearning company so I am familiar with Pearson; they are one of the worlds largest and most respected publishers of text books.

Catherine helps make the industry jargon like "trusted feed", "fixed placement", etc. understandable, and explains how to monitor and track your campaigns and how to manage your conversion rate and return on investment. Her sections regarding landing pages, page design, and site architecture are easy to understand and immediately useful. Very importantly to us entrepreneurs, she also discusses how to deal with potential "click-fraud" and other business issues.

For a person who is venturing forth into the SE advertising world for the first time I can highly recommend this book. I would suggest that you read and do everything in Shari's book first however. Then do the same with Catherine's. Here is a key point: Even if you are ranking well with organic search the advertising option gives you the added benefit of your site being passed on to many other search engines of all kinds because of the business relationships large advertising companies like Overture and Google have with partners and affiliates.

I would say Shari's book represents step one of your search engine marketing plan, and Catherine's represents step two. Hopefully New Riders will soon come out with some form of step three - "How To Convert Visitors To Buyers". As I mentioned above, I currently teach SEO at the local college: because of Catherine's book, and the impressive results I have immediately achieved using her methods, I intend on adding another course on SE advertising later this year. There will also be a proposal on my bosses desk next week recommending SEA campaigns for all our primary products. For large or small companies, even my little B&B clients, advertising on the web is clearly an effective and affordable option. For serious entrepreneurs, the web has matured as a sales and marketing channel to the point where it is a required one.

Good Overview of Search Engine Marketing
Full Disclosure: One the editors sent me this book for review.

Although never flirting with greatness, the content soared above average. The editing style, however, clipped my rising expectations. Like a chicken scratching in the dirt, new ideas would be tossed into the middle of an existing chain of thought. Occasionally ideas would end as fledglings, never fully explored or even transitioned.

That said, I would recommend this book to anyone wanting a solid introduction to marketing a webiste or product on the internet. I learned how keyword analysis works, how to create a marketing campaign, how to monitor a campaign, and how to get more money from a campaign.

Although no topic was covered in depth, the resource section at the end of the book points the reader to industry recognized sources. The book even includes advertising credit with Overture and FindWhat, a great way to get your feet wet.

If you do not mind some leaps, and a little silliness, this book may be a four on your list. The choppy style was too much for me. ... Read more

Book Description

Get the scoop on recession-proof online strategies

Packed with e-commerce survival stories, best practices, and resources

Get the information you need to thrive online — even in todays economy!

Today is a great time to launch an online business – the competition is less, the technology is better, and Internet use is at an all-time high. This thoroughly updated guide shows you how to dive right in. From fine-tuning plans and setting up a high-traffic site to marketing, customer service, and security, its just what you need to succeed!

The Dummies Way

• Explanations in plain English
• "Get in, get out" information
• Icons and other navigational aids
• Tear-out cheat sheet
• Top ten lists
• A dash of humor and fun

Reviews (14)

unimpressive
i realize the book says for dummies in the title BUT first off some of the things the book states about dreamweaver are not true and are not possible - i didnt open the cd because from reading the book you knew most of the cd was demos which you would have to take off of your computer in a month anyway - the only information i got from this book was basic business start up legal information - it kept referring to information i am looking for but it states it is not covered in this book but the small business internet for dummies - after reading this book cover to cover though i am very hesitant to purchase another book by this author - the information i need is probably just referenced to and really in a third book anyway - overall i was very unimpressed by this book

only buy this book if you are BRAND NEW to the internet - like you just got online for the first time last week and think maybe making money online might be for you THIS BOOK IS FOR BEGINNING BEGINNERS ONLY

Starting An Online Business For Dummies
This book is truly incredible. I cannot even absorb all of the information in it! This is a MUST HAVE for ANYONE even thinking about starting an on line business. This is such an easy read and you can go on line and check out all the different web sites he has listed in the book. There is more information in this book than I ever thought possible. It is EXTREMELY helpful and written very well. It is the kind of book that you keep on your desk to constantly look up things. This is the best investment I have made in a long time. = )

a reader
this is a very good book for beginer and other as well. step by step, easy to follow, important notices, great advices and more.

O.K. for Beginners
Like most of the Dummies books, this book is designed for the complete beginners, i.e. people who have absolutely no business and Web experience.

The book gives such advices as hiring a technical consultant, writing a business plan, manage your finance, etc. Wow :-()

It's better to buy several books that focus on different areas of the business. Get one for business plan, one for web marketing, one for negotiation, one for legal guide, one for accounting, etc. There are many good software programs out there that do all these now too. All of them would be better than a dummies book like this one.

The best I could've asked for!
I am so happy that I chose this book out of all of the others available. It is so easy to understand & packed with information that all of us starting an online business needs. I am one to fold page corners of pages that have info that is very important to me. You should see how many there are!! It is an excellent resource of info & I am very grateful to have found it. ... Read more

Book Description

This pioneering textbook lays the foundation for using the most exciting marketing medium in decades.It shows what makes the Internet new and different, what techniques work and which dont, and how the Internet is creating value for customers and profits for companies.Most importantly, it shows how Internet Marketing fits into the rest of an organizations marketing strategy. ... Read more

Reviews (13)

Bringing Order to the Chaos of the Internet
Hanson's textbook strikes just the right balance between technology and overall, general knowledge of the Internet. The background chapters in Part 1 on the Digital World, Networks and Internet Business Models are informative but not overwhelmingly technical. The chapters in Part 2 (Online Marketing Themes) are really interesting, in that they point out the many differences between marketing in the real world versus marketing in the virtual world. Topics such as Personalization, Traffic and Brand Building, Online Community, and E-Commerce are really the "meat" of this book and are informative as well as easy to read with plenty of current examples.

The challenges of developing and documenting the "principles" behind the amorphous, nebulous, fast-changing Internet are significant, but Dr. Hanson has certainly succeeded in producing a viable, useful resource. I'm sure he's busily working on an update, and I will look forward to reading anything he has to say about marketing in Internet time.

A very practical book - I love it !
This is a great book on internet marketing. Unlike many other books on similar subjects I have read , I found this book most practical - and closest to the need in the real business world ! Lots of very interesting case studies in it, and most important of all, the book contains a lot of very useful and updated researches and statistics that confirms a lot of beliefs ( and clear lots of doubts) I have had in my job. Don't be put-off by the title of the book " Principles of Internet marketing" - they are not pure academic / classroom-type "principles", they are very applicable to the real business world ! If you are working in the internet marketing area, or if you plan to enter this field, don't miss this book !!!

A second edition is urgently needed
I used the first edition in one of my e-commerce courses. While the book migth still deserve 3 stars it is very much dated and my students had to do much additional research in the net to round most of the topics.

Wonderful
This book really helped me understand some of the more difficult subjects of internet marketing.

A starting point
As a text, this is about the only game in town. And it certainly shows a lot of work in assembling sources and so forth. Especially if you are coming at this filed from scratch, this book is a decent place to start. But you may find yourself longing for deeper insight--less mere summarization of other sources and more maturation. And the support materials seem to be rather thin. But remember, Ward got his book written, and that, in itself, says a lot. ... Read more

Book Description

There now exists a wealth of tools and techniques that can determine if and how a Web site is providing business value to its owners. This book is a survey of those metrics and is as important to IT executives as it is to marketing professionals.
* Jim Sterne is recognized worldwide as a leading Internet business expert and is the author of several Wiley books, including WWW Marketing, Third Edition (0-471-41621-5)
* Explains the criteria for building a successful site, surveying the tools, services, techniques, and standards for Web measurement, and fully integrating those metrics with the customer experience
* Companion Web site contains links to online tools, resources, and white papers ... Read more

Reviews (7)

I'm sure there's some good information in here somewhere.
Jim Sterne clearly knows his stuff, but he has such a disconnected, rambling style that it is hard to figure out what he's trying to get at in this book.

For example, early in the book, he's just starting (in an unusually oblique way) to explain how log files work, then changes gear and reprints a long email from someone else about an application fault management tool, TraceBack. Helpful for some, I suppose, but off track.

This is one of those books, like "3000 Tips for Better Golf" that is probably best read in small random bits while on the john. Best used as a treasure trove by those who already are famililar with the landscape.

Excellent Resource
This book provides an excellent overview of how to run a Web site like a real business. If your mandate is to improve the success of your company's online presence, and you're unsure of where to start, you'll find value in each chapter. Sterne does a nice job of connecting Web metrics to traditional business concepts.

If you have a strong understanding of the value of Web metrics, or if your company already takes a serious approach to analyzing site data, setting specific business goals, and carefully measuring success, then you're better off selecting a more targeted book that delves deeper into your area of interest. Sterne covers a lot of ground at a macro level across a wide range of subjects. The table of contents provides a detailed overview, I recommend looking it over.

I read this book in 2004 and still found it current and informative. A few sections are a little behind from a technology standpoint, but don't let that deter you. This book gets full marks for making it easy to understand why tracking and analyzing Web metrics is critical in today's online business environment.

Excellent Book For Those With SEO Responsibilities
As a Search Engine Optimization (SEO) Specialist I found this book to be an excellent resource to clarify the differences between website traffic analysis, search engine optimization and tracking business success metrics. I like to drive home to my employer that we need to focus on the goals of our sites and define our own metrics as to what success means. My interest is always, "How will this increase sales?"

This book makes very clear which numbers matter and why, including web traffic, sales and marketing. I especially like the focus on "actionable" intel: metrics are great but what do they tell us to DO differently? How will this give us a competitive advantage? What does it tell our sales people?

I recommend this book for newbies as well as pros. If you're a pro there is so much in this book that there has to be something new that will help you compete. If you're a newbie you will soon be talking like a pro. Career advantage. It is written so anyone can understand it in a kind of Dr. Phil tone. I also like that it uses examples from all sizes of companies instead of just telling me how Amazon and EBay did it - like we're all in that league.

There is a lot of information here, it will take you a while to read it. No I did not find every chapter riveting but I seldom find that in any non-fiction book. Many times however I put the book down, weighed the insights provided against how we do things presently and pondered how I could convey the points to the marketing department. If I can give the sales force an edge we all win.

insightful and informative
Sterne does a good solid job of presenting material nicely. He also talks about the important stuff. Sterne explains What to measure, how to measure it, when to measure it, but not why (i.e. what is the significance of measuring this particular metric?). Overall a real eye opener regarding web metrics and their importance in the overall value chain of the internet experience and success of the site.

Everything You Need to Know
A complete how-to book to determine the success of a Web site. Sterne clearly explains how to use metrics to quantify business goals. The tools, services, and techniques for measurement described in the book will be helpful for any e-business or other company with an Internet presence. A must-read. ... Read more

Book Description

• The first-ever book to show businesses step by step how to capitalize on advertising programs offered by Google, the world's #1 search engine, with more than 200 million search queries per day
• Written by a veteran For Dummies author working in cooperation with Google, which will help support the book
• From selecting the right keywords to crafting the right message, the book explains how to boost site traffic using AdWords, Google's hugely successful sponsored-link advertising program, which now has more than 150,000 advertisers
• Also details how to make money with AdSense, a Google program that funnels relevant AdWords ads to other sites-and pays those sites whenever someone clicks on them

Reviews (1)

Great AdWords and SEM Primer
This has got to be one of the best references I've seen that addresses what can be done with online marketing using Google AdWords. AdWords is a confusing but powerful program, and this book offers an excellent primer to becoming an effective AdWords user. That's the primary reason I bought it. There seems to be no end to the ways you can use Google to promote your business. This book helped me familiarize myself with several tools I hadn't looked into beforehand.

Also a good intro to search engine marketing. I purchased Search Engine Optimization For Dummies at the same time that I bought this book. Also an excellent reference. Both highly recommended. ... Read more

Book Description

Make a killing on eBay and other online auction sites

With more than 50 million users in 27 countries, eBay allows even the busiest people to make money selling anything and everything. Written by one of the most listened-to experts on online auctioneering, How to Sell Anything on eBay . . . and Make a Fortune! is the consummate guide to becoming a successful online entrepreneur.

Using everyday language, it covers all the bases, from how to set up an account to sophisticated strategies for getting the highest bids and the happiest customers. Readers learn the best times of the week, month, and year to sell as well as how to:

• Phrase auction listings in enticing ways
• Choose the best categories and pick items that bring the best prices
• Push profits with sharper digital images
• Build credibility and positive feedback
• Set up a storefront website
• Deal with people who don't pay

Reviews (4)

Great Book!
I thought I knew everything about ebay, but I was wrong. I'm keeping this book as an ebay bible.

A waste of time
Let me sum it up for you and save you money
Buy low , sell high

If you are interested in e-bay, this book mis a must have!
I read this book cover to cover in 3 days. I picked it up and could not put it down.It takes you through the ins and outs of a very complex website. We are going to start selling Jewelry and Gems on the web site. When we tried yo make our way through the site by ourselves before we read the book we were lost and did not know what to do to present our goods in the best way possible to increase our chances of selling them for a fair price. The book will take you through the sign up process to how many pixels you need for the best pictures for the site. I highly recommend it. You will not regret buyig this book if you are serious about multiple items on e-bay. We also bought The Dummies Book for E-bay. While I read one book my husband read the other. After we finished the book we were reading we switched and read each others book. By doing this the two books support each other and we feel very well prepared to start showing our items on e-bay.

A Great Book For Ebayers
I have read several books on "ebaying" and this is my hands down favorite ... From start to finish, the author tells you everything you need to know about ebaying in a clear, straightforward way ... no wasted pages on the history and philosophy of ebaying ... just informed and solid information and advice. For those of us whose lives are jam-packed with demands and responsibilities, this book doesn't waste our time ... it just gets right down to it and tells you what you need to know and what you need to do. It also tells you what things are a waste of time! If you're an ebayer [or want to be!], it's a steady reference to keep by your computer!! ... Read more

Book Description

Idea Index kick-started a revolution in graphic design books, unique in size, feel--and most important--wealth of ideas.Layout Index is the next step, a compendium of layout idea-generators that will help designers explore multiple possibilities for visual treatments each time they turn the page. The visual and textual suggestions are divided into eight major areas, including newsletters, flyers, posters, brochures, advertising, stationery, page layout, and Web pages.

Each of these examples are designed to inspire effective solutions in the viewer's mind, rather than simply give specific answers to design problems. The tone and temperament of the design problems, as well as their solutions, vary from traditional to cutting-edge, from corporate to crazy. Designers will learn to solve their design problems, produce fantastic work and become better, more creative thinkers.

* Both creativity books and layout books are extremely popular
* As proven by Idea Index, the format of this book is a proven winner with designers ... Read more

Reviews (20)

Amazing book
Like other reviewers of this book, I am a professional designer. This book is one of the most helpful tools I have ever found. With all due respect, I would like to emphatically disagree with the comments of some other reviewers--I beleive that it is very easy to misunderstand a book like this. The author mentions in the intro (I'm paraphrasing) that this is NOT a book a answers, it's a book of suggestions. A person might think that some of the layouts are unfinished, or plain (not always the case--some layouts are finished and beautiful); I think that this is because a significant effort has been made to avoid presenting layout ideas that leave no room to build. The essentials of good design are never dated. If you are able to look at this book as a treasure chest of ideas, rather than a showcase of someone else's finished work, you will find endless fuel for your own work. As for the size: i LOVE the small format and the plastic cover!! It sits unobrusively on my desk at all times--easy to grab at a moment's notice. This is an amazing book, not like any other in concept, content or form.

What a disappointment!
I love Idea Index. You can flip to any random page and get some creative solutions that hadn't occurred to you. Layout Index, however, is not nearly as useful, innovative or even interesting, unless vintage 1994 design is your idea of "cutting edge". I think the author had these ideas sitting in his desk drawer a little too long.

Unlike Idea Index, which is a hodgepodge of design ideas that are far from finished, Layout Index walks the reader through some solutions. Instead of ideas, you get second-rate finished pieces that won't spark your own ideas. The beauty of the nonlinear index is lost.

I guess this book might be useful for those who need help with their church newsletter or flyers for the kids' birthday party. Will professionals get any use out of this? Nope. I'll give it two stars just because it might come in handy for the soccer moms.

I hate to dog the book... his first one was so good, but I guess that's why this one is such a dud. My expectations were not met.

A simple, helpful guide
Design inspired by this little book leans towards clean & well ordered displays of information. This book provides basics of page building & information distribution.
Beginners will like this book, however, those looking for more complex layout ideas should either work on the existing ideas taking them to the next levels, or peruse other books.

Good Series, Weakest of the Set
This is part of a three book set, which is a great addition to any design library. Unfortunately, this is the weakest of the set - there are a few tidbits, but nothing much. If you buy the other two (Color Index & Idea Index) you will be set. This one I don't recommend to often.

Horrendous!
I have been slowly building my Design Library, and this book made me laugh right out loud! Just by looking at the sample page excerpts offered, one can tell that this book is a total waste of money to anyone with a fine arts-based design degree. But, if you do not have any idea about design, and enjoy cookie-cutter, bland, out-dated design, or if you don't need much to inspire you, then this book would probably be just fine for your library. ... Read more

Book Description

Proven strategies and the latest selling tips from eBay's most elite merchants

With an estimated 200,000 people making a full-time living selling goods on eBay, and millions more earning a part-time income, it's clear that eBay can create some impressive profits for those who know what they're doing. The eBay Millionaire profiles 25 of eBay's elite Titanium Power Sellers-those who move more than $150,000 in goods every month-and reveals the secrets to their success. Author Amy Joyner reveals the fifty top lessons for profitably selling almost anything on eBay, from how to select the best mix of merchandise, ship goods, and keep customers happy to working with wholesalers, making the leap from part-time to full-time selling, and looking like a million-dollar business even if you're working from your kitchen table.

Amy Joyner (Greensboro, NC) is an award-winning reporter for the News & Record in Greensboro, North Carolina, who has been covering e-commerce and entrepreneurship for many years. She is the coauthor of Making Dough (0-471-43209-1) and has won awards for her writing from the Associated Press, North Carolina Press Association, and other organizations, as well as three Knight Center Fellowships for business, aviation security, and military reporting. ... Read more

Reviews (4)

How To Sell Big-Time On Ebay
This is the book that provides needed information if you wish to sell on eBay as a business. This book gives you specific business models of real people who are making money on eBay. This book gives you a true and real sense of what it is like to make money on eBay, perhaps as a full-time millionaire seller.

Excellent!
In my plight to learn more about making money on eBay, I'd purchased several books on the subject.This was the best one out of the four that I had bought.It gives specific business models of real people making money on eBay instead of listings of what to do/not to do or theories like in other eBay books.This book gives you a real sense in exactly what needs to be done if you want to become a Million-Dollar Power Seller on eBay.The rest of the "get rich on eBay" books pale in comparison!If you want to make money on eBay, this book is a MUST HAVE, MUST READ!

Ebay Millionaire by Joyner
This book will assist you in crafting optimal strategies for making money on Ebay. For instance, the author describes how old inventory items can sell for big profits. There are strategies to drop ship directly from manufacturers without ever handling the merchandise. The drop ship directly from the manufacturer to the
customer obviates the necessity for carrying inventory and incurring large storage costs. Customarily, the manufacturer
sends out the order under your name so that your customers
believe that they are buying from you.

Auction feedback is an invaluable tool for Ebay sellers. Perhaps,
the best source of permanent customers is the group you have sold
to already. People who have bought from you are the best source of future sales because they are familiar with the quality product delivered and the particulars of the selling experience. This book is not a cure-all; however, it will assist you in maximizing the Ebay selling experience. My experience in selling tells me that it is to your advantage to answer customer questions on a timely basis and to deliver a product on time
and in good condition. This work also covers masse selling to
large groups of customers. It is a solid value for the price
charged. There is a word of advice. The million doesn't come over
a single night. Much work is required to start up the operation,
identify/service customers and manage the enterprise. Ebay
selling ( as any selling) requires constant attention and
nurturing.

A well-written look at eBay excellence
Ever wondered how to get rich by selling on eBay? Well, this book is filled with real-life business success stories of people who literally have made millions selling on eBay.

You may not join them after reading this book, but you can get some valuable online selling advice, even if you just use eBay to clean out your closet.

The book is divided into separate vignettes, each focusing on a different Titanium PowerSeller. These are well-researched and are interesting stories of risk and reward, even for readers who don't know how to turn on a computer. I'd definitely recommend "The eBay Millionaire."
... Read more

Book Description

YOUR WEB SITE IS COSTING YOU MONEY. IT'S ALSO FILLED WITH SIMPLE MISTAKES THAT TURN OFF VISITORS BEFORE THEY HAVE A CHANCE TO BECOME CUSTOMERS.

According to marketing guru Seth Godin, a web site visitor is a lot like a monkey looking for one thing: a banana. If that banana isn't easy to see and easy to get, your visitor is gone with a quick click on the "Back" button.

In this supremely practical, cut-to-the-chase book, Godin identifies what it takes to create web sites that satisfy visitors and keep them coming back for more. And he's at his prickly stickler best using real-life examples to illustrate the essential truths and ridiculous fictions about how a web site should work. Packed with his inimitable wisdom and compelling hands-on applications, The Big Red Fez is a must-have tool for anyone working on the web. ... Read more

Reviews (30)

Small is beautiful... and keeping it simples pays
Seth Godin can give you more valuable information on the do's and don'ts of Web site design in this small book - with a 1 picture/1 textpage approach that at first glance makes it similar to a kids' book - than any of the boring 500-page encyclopedias by wannabe web "experts" I've read recently.

This is a must-read for anyone that USES the Web, let alone for those whose work is making it. As an interac