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1. Implementing Six Sigma: Smarter
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2. Quality Improvement Through Planned
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3. World Class Production and Inventory
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4. Practical Software Measurement:
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5. The PDMA Handbook of New Product
6. Autonomous Maintenance in Seven
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7. Introduction to Statistical Quality
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8. Design for Six Sigma : A Roadmap
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9. Taguchi's Quality Engineering
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10. Guidelines for Failure Modes and
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11. Creating Mixed Model Value Streams:
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12. Quality Planning and Analysis:
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13. Design for Six Sigma in Technology
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14. Quality Management: Introduction
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15. Lean Six Sigma for Service : How
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16. Pharmaceutical Process Validation:
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17. Design of Experiments Using The
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18. Validation of Pharmaceutical Processes:
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19. Software Quality Assurance : From
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20. Quality (3rd Edition)

1. Implementing Six Sigma: Smarter Solutions Using Statistical Methods, Second Edition
by Forrest W. Breyfogle III
list price: $100.00
our price: $87.00
(price subject to change: see help)
Asin: 0471265721
Catlog: Book (2003-03-24)
Publisher: Wiley
Sales Rank: 20231
Average Customer Review: 4.42 out of 5 stars
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Book Description

* Includes new and expanded coverage of Six Sigma infrastructure building and benchmarking.
* Provides plans, checklists, metrics, and pitfalls.
... Read more

Reviews (45)

5-0 out of 5 stars A clear roadmap to successful Six Sigma implementation
Forrest Breyfogle's new text, "Implementing Six Sigma", provides clear and well-defined examples, case studies and guidelines for the justification, design and "smarter" implementation of Six Sigma methodologies in any organization. The practical examples of "Smarter Solutions Using Statistical Methods" show how organizations can enhance the bottom-line benefits of Six Sigma implementation through the innovative application of proven concepts. Breyfogle's real world experience in assisting clients like IBM, Motorola and Dell is evident on every page.

The unique value of the book is in it's multi-tiered approach to each of these issues. Concepts are introduced, discussed and documented in several levels of detail, each suitable to a different reader, from the non-technical senior executive, through the implementing functional manager, to the working quality engineer.

An excellent glossary and extensive reference tables make this book a valuable addition to any professional reference library. Pragmatic "how to" guidelines make it an easy to follow roadmap for successful Six Sigma implementation.

5-0 out of 5 stars A "Must Have" for Six Sigma and QE Practitioners
The first edition of Implementing Six Sigma was the best book available for Six Sigma practitioners and quality engineers. The second edition increases the lead over other contenders.

First of all, Six Sigma is defined as a system that improves business performance through cost reduction and revenue growth by improving all business processes and increasing customer satisfaction. It is not just a quality improvement system.

Second, all of the statistical tools are described, explained and illustrated with real world examples. And in addition:
• The Seven Management Tools to analyze "idea data"
• Lean tools to reduce waste as defined by Taichi Ohno
• Theory of Constraints to identify and break bottlenecks
• Project Management and Change Management
• Team effectiveness
• Creativity
are all integrated into "Smarter Six Sigma Solutions" to provide a holistic approach to business improvement.

In other words, if you want to make real improvements in real life business situations, this is the book to show you how to do it. Also, if you want to pass the ASQ Six Sigma Black Belt certification exam, there is no better text.

4-0 out of 5 stars A Very Comprehensive Source
I bought this book directly from the author out of the trunk of his car, so I can tell you that you definitely get a better price from Anyway, this is without a doubt, the most comprehensive book on the subject. Breyfogle has gone to a lot of trouble to make sure that he has covered all aspects of Six Sigma in sufficient detail that the reader will be able to apply these methodologies successfully from the start. One of the key ingredients he spends a lot of time on is the idea of focusing and aligning efforts with corporate or organizational goals and metrics. These he refers to as the "satellite level"*. There are lower operational levels (30,000 foot and below) that need to be aligned with the satellite level in order that six sigma projects are driven for most effectiveness to the organization.

Forrest Breyfogle has been a quality leader in our community (Austin, Texas) for a number of years. I knew him since his days at IBM in the early '90s. That doesn't mean that I can't give an unbiased view of this book, however. Note I'm not giving it 5 stars as some have done. I am trying to give it a fair assessment, however. I've seen many technical books of this nature written in a more conversational way that are a little easier to read with better vocabulary, grammar, and organization. But if you want a book that covers it all, there is nothing out there I know of that can beat this one.

This book claims to focus on both product and service quality. However, as with many books that claim to cover the service sector, it is a little weak in that area. There are some books that cover services better than this one, I think, and so if that is your specialty, you may want to use one of those books to supplement the treatment of six sigma in this book. I like "Ultimate Six Sigma" by Keki Bhote. That book uses the concept of NOAC (Next Operation As Customer) to drive interdepartmental process improvement. Bhote is a big fan of Dorian Shainin, the consummate engineer of quality tools, and he is now arrogantly calling some of the Shainin tools "Shainin/Bhote" tools. But I've seen a lot of books that look like advertising brochures for consultants. His and Breyfogle's book both have that fault. But I have to like them simply because they are comprehensive, authoritative, and useful. I think the advertising brochure syndrome is really the fault of publishers that let authors get away with it. I would think a respected technical publisher like Wiley would not accept that kind of tone in any of its books. But like "Coke C2" and low carb bread, we are swamped with advertising from every direction and it only gets worse.

Another good book you might want to consider is "Lean Six Sigma for Service" by Michael L. George. This book specializes in only the service sector and is therefore, a very good book for that kind of work with some excellent case studies.

*Service Mark of Smarter Solutions

2-0 out of 5 stars Hastily Assembled and Poorly Organized
When my wife brought this home from her Six Sigma Green Belt training, I eagerly opened it and spent a couple hours reviewing it's "treasures". I was disappointed.

As a provider of Six Sigma Training and a certifed Black Belt myself, I had expected better from one of the most recognized names in the field. Breyfogle and his team have assembled several meaningful aspects of the Six Sigma art. However, any sense of flow or logical progression were interrupted by commercials for his company's "unique" approach. His team's frequent use of poorly defined vocabulary added to the confusion. Most disturbing, however, was the characterization of the value of the "wisdom of the organization", which could mislead potential implementers of the method to minimize the critical need for empirical data collection and analysis. They seem to promote the the more typical, "Ask Larry, he knows".

Typos, confusing sentence structure, and poor publishing practices lead me to wonder if Dr. B reads his own defect reduction philosophies. The Voice of the Customer in this instance says: el Stinko.

If you buy this book, you will find use in it. It's a good collection of techniques and ideas, and many of the examples are helpful. However, I would suggest looking for something cheaper and more professionally executed. The price may lead you to believe that this is the consumate work of the field. If it is, I guess that's good news for you and me. Without much effort, we could write and publish a better Six Sigma book than this shallow collection of Clip Art, rambling prose, and poorly referenced diagrams.

5-0 out of 5 stars Better than Ever
The second edition of Implementing Six Sigma, by Forrest Breyfogle, substantially updates and enriches the original work. In it's current form it may very well be the most comprehensive source of information about the practical application of statistical techniques in Six Sigma work.

Like the previous edition, it is a highly informative book that illustrates how to tightly integrate balanced scorecard metrics with improvement techniques, to include Lean, Six Sigma, and theory of constraints (TOC) tools. Breyfogle's expanded step-by-step project execution roadmap illustrates when Lean/Six Sigma tools can be used to significant effect throughout the define-measure-analyze-improve-control (DMAIC) improvement cycle in a variety of settings.

Other reviewers in the field have found the new book to be of significant value as well.
Writing in the February 2004 ASQ "Six Sigma Forum Magazine", Roger Hoerl, Manager of the Applied Statistics Laboratory at GE's Global Research Center categorized the work as "an excellent text for a technically oriented course for Black Belts or Master Black Belts...the most complete compilation of Six Sigma tools on the market."

In the same publication, William Parr, Department of Statistics at the University of Tennessee in Knoxville, stated "This is the best overall reference, providing encyclopedic coverage of statistical and statistically related topics that are of use in Six Sigma work.

With this well-deserved professional recognition, Breyfogle firmly positions himself as a world-class authority in the application of successful techniques to the implementation of Six Sigma - and his latest work as the "how to" guide to success. ... Read more

2. Quality Improvement Through Planned Experimentation
by RonaldMoen, Thomas W Nolan, Lloyd P Provost
list price: $75.00
our price: $66.75
(price subject to change: see help)
Asin: 0079137814
Catlog: Book (1998-09-08)
Publisher: McGraw-Hill Professional
Sales Rank: 362963
Average Customer Review: 4 out of 5 stars
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Book Description

The methodology engineers need to plan and conduct experiments to quantify cause-and-effect mechanisms in complex systems

Updated to include the latest in experiment design, this breakthrough resource offers a comprehensive framework for the sequential building of knowledge -- a model for improvement -- that is key to making improvements. Step by step, you discover the tools and properties of sound experiments, the methods of planned experiments, and their application to the design of new and improved products and services.

Case studies of experiments in action, and forms and checklists facilitate the adoption of the methods into your daily work. The Second Edition includes new and expanded coverage of how to:

* Test changes to products, processes, and systems
*Evaluate the measurement process
* Extend planned experiments to large systems
*Apply experiments to new product design ... Read more

Reviews (1)

4-0 out of 5 stars A serious book for quality practitioners
This is a book about quality improvement via proven techniques of statistical experiment design. It is full of illustrative examples, with mathematical details kept to a minimum. It is an excellent source of reference for industry personnel interested in improving the performance of products and processes beyond the deployment of the usual technical (engineering) approaches. ... Read more

3. World Class Production and Inventory Management, 2nd Edition
by Darryl V.Landvater
list price: $60.00
our price: $60.00
(price subject to change: see help)
Asin: 0471178551
Catlog: Book (1997-07-17)
Publisher: Wiley
Sales Rank: 350220
Average Customer Review: 4.75 out of 5 stars
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Book Description

The definitive guide to the latest tools & techniques for achieving performance excellence in manufacturing, distribution, and planning Now completely revised and expanded, World Class Production and Inventory Management presents the latest information on the unique tools and techniques needed to manage the planning and production of a manufacturing enterprise. Including a completely new chapter on Efficient Consumer Response (ECR), updated case studies, and additional information on manufacturing integration, this comprehensive reference includes:

  • Step-by-step implementation techniques in each key area of production and inventory management
  • Fresh perspectives on manufacturing integration and multiple demand stream management
  • Best-in-class examples from companies such as Abbott Laboratories, Boeing, and Martin Marietta
  • Proven guidelines for avoiding the most common problems and for achieving continually higher levels of performance
  • Self-assessment questions helpful in measuring the performance of your company in each operating area
Comprehensive and accessible, World Class Production and Inventory Management is an invaluable resource for APICS members seeking CPIM certification, as well as for all those in charge of managing a successful manufacturing enterprise. ... Read more

Reviews (4)

4-0 out of 5 stars Good first book
I would recommend this to anyone new to operations management in a production environment. The book does a good job of covering the key concepts of inventory management and production planning in a quick and easy to read format.

5-0 out of 5 stars Systems Implementation & Review
I read this book as part of a Masters degree, comparing actual methods with "The Proven Path". It is the only humorous book I have read on methodologies and the concepts are of relevance to all systems implementation - not just manufacturing. I thought the book was easy to read and very interesting - in short, it is excellent. A must for those pursuing a production career.

5-0 out of 5 stars Great manufacturing management book
The book does not go into great detail but it is worth reading because it explains everything you need to understand how a manufactoring company has to work in order to achieve full controll over its business processes. The examples are very simple but very usefull. It is also a good book for people that do not have a background in manufacturing because it explains everything you need in order to understand the main subjects.

5-0 out of 5 stars A tremendous book for tomorrow's leaders, today!
This is a great book that encapsulates many of the latest innovations in manufacturing management. Including - JIT, MRP, MRPII, MPS, and many others. A must read for the forward-looking manager. ... Read more

4. Practical Software Measurement: Objective Information for Decision Makers
by John McGarry, David Card, Cheryl Jones, Beth Layman, Elizabeth Clark, Joseph Dean, Fred Hall
list price: $59.99
our price: $50.99
(price subject to change: see help)
Asin: 0201715163
Catlog: Book (2001-10-15)
Publisher: Addison-Wesley Pub Co
Sales Rank: 268638
Average Customer Review: 5 out of 5 stars
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Reviews (2)

5-0 out of 5 stars The Standard for Software Measurement Programs
I would rate this book ****** if it were possible. If you are looking for material on how to start a "software metrics program", look no further. This is the ultimate reference on software measurement initiatives. The PSM method is compatible with the CMMI (Measurement & Analysis Process Area) and the foundation for the ISO/IEC 15939 standard. All of the authors are recognized authorities in software measurement and process improvement. Dr. Barry Boehm (COCOMO author) has written the foreword. The PSM process is sponsored by the DoD and the U.S. Army. The book itself is comprehensive, well-written, and easy to read. It provides ready-to-use templates such as "Measurement Construct Template", "Project Measurement Plan Outline", and "Data Verification Checklist". Chapter outline:

1 - Measurement: Key Concepts and Practices
2 - Measurement Information Model
3 - Plan Measurement
4 - Perform Measurement
5 - Analysis Techniques
6 - Evaluate Measurement
7 - Establish and Sustain Commitment
8 - Measure for Success
Appendix A - Measurement Construct Examples
Appendix B - Information System Case Study
Appendix C - Synergy Integrated Copier Case Study

Note: Appendix A provides 14 detailed, complete examples of measurement constructs ("metrics"). Appendixes B and C provide 2 comprehensive case studies (approximately 60 pages).

It would require at least a 2-day workshop to address all the information provided by this book (probably at 10 times its price). You can't afford to miss it if you are more than casually interested in software measurement. Hope you enjoy it as much as I did.

5-0 out of 5 stars Off-the-shelf processes for CMMM level 3 and above orgs
There is a wealth of material available from the PSM site, including the PSM Insight application and PSM Guidebook. However this book is not redundant because it is structured as a clearly written introduction to practical software measurement, that includes excellent guidance for implementing it into your organization. In addition, the 304 pages that comprise this book manages to convey the information contained in the existing PSM documentation, and does so much more succinctly.

I found the most valuable parts of this book to be the clearly described measurement model, and the way the authors distinguish between data that is useful to projects and organizational data collection and analysis. This material places PSM in context and is a sound starting point for an organizational SQA initiative.

The case studies reinforces the mechanics of PSM, and also contain advice and pointers for implementing enterprise-wide measurement. Although I've been following the PSM initiative almost since its inception and have read all of the copious materials available, I still gained much from this book. If you're establishing an SQA function or striving for CMM level 4 or above you'll find this book invaluable. The URLs provided will lead to even more material, including a free Windows-based software tool that fully supports the practical software measurement process. ... Read more

5. The PDMA Handbook of New Product Development, Second Edition
list price: $100.00
our price: $92.33
(price subject to change: see help)
Asin: 0471485241
Catlog: Book (2004-10-01)
Publisher: Wiley
Sales Rank: 74621
Average Customer Review: 4.5 out of 5 stars
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Book Description

The completely revised and updated "bible"of new product development: The PDMA Handbook of New Product Development, Second Edition.

The PDMA Handbook of New Product Development, Second Edition provides a comprehensive, updated picture of what you as a manager need to know for effective new product development. The book's concise, map-like detail acts as a compass, offering practical information pertaining to every stage of the product development process -- from idea generation to launch to the end of the life cycle.

Whether you're a novice or an expert, this edition is ideal as it provides both fundamentals and reliable information on advanced and emerging concepts such as accelerated product development, new product development globalization and benchmarking, and Web-based concept development. ... Read more

Reviews (4)

5-0 out of 5 stars Product Marketing Professionals - BUY THIS BOOK!
The PDMA Handbook is one of those rare and valuable books that characterizes a "body of knowledge" for a professional discipline. It was produced by the preeminent industry organization for New Product Development (NPD) professionals, the PDMA .... This text describes current, best practices in NPD and includes contributions from knowledge leaders in academia, consulting, and industry practice. If you are a CEO, COO, CTO, Marketing Manager, Product Manager, Product Planner, Engineering Manager, Project Manager, Program Manager, or any other professional involved in new product development (especially for technically complex products like hardware and software) you really need this book.

Product Managers (should) perform the nitty, gritty, roll-your-sleeves-up: opportunity analysis, business case formulation, and requirements management for new products. Research shows that judicious performance of this critical pre-work is a key determinant in the ultimate market success of new products and is usually performed inadequately. Unfortunately, most professionals in such roles have had no formal training beyond an MBA (sometimes). The PDMA Handbook provides a comprehensive treatment of virtually all the subject areas new product development (business) managers need to understand to drive the success of their endeavors. Want to know the key success factors for new products, understand value proposition, differentiation, features vs. benefits, uniqueness, sustainable competitive advantage, the fuzzy front end, pipeline management, how to plan a new product launch, manage a product portfolio, and more? This is the book you need. The PDMA Handbook is the Gray's Anatomy of product management. Buy it and READ it at least twice.

4-0 out of 5 stars This book should have been read when it was published!
This book seem to be written by persons who really know what NPD (or NPI) really is. All those described mistakes possible to be done is made by me during last five years...this is a good book.

The area of NPD is large. Luckily people in PDMA have come to the right conclution: it is not possible for one person to handle the whole area throughly. Every chapter in this book is written by expert on his/her own area. Unfortunately the maximum size of one book restricts the possible space per one writer to include only the most vital parts into this book.

To whom I can recommend this book? --- To anyone who will to increase his/her own scope of NPD and especially to a person who already have gained some experience on this field and is able to compare his/her own experiece to this book.

5-0 out of 5 stars Wonderful!
I purchased the PDMA Handbook on the strength of a review and have been very glad I did so.After quoting a few passage to my staff they began to borrow it, and now the Handbook has made the rounds of the office.It isworn and dog-eared, and quoted from on a daily basis.

The message of"treating each other with respect and dignity" by author Holahanet al has really struck a chord around here.Many of us believe she mustbe staunch Christian, one who lives her faith on a daily basis.

The PDMAHandbook has provided guidance in mapping out strategies for new serviceswe hope to bring to market as well as the way our organization is managed. It has changed the way we do business and the way we percieve the world.

4-0 out of 5 stars Powerful New Author Appears in Useful Anthology
When reading a compilation of articles like the PDMA Handbook of New Product Development, it is much like tuning a radio looking for just the right station.Most stations are acceptable; a small number haveprogramming outside of anything to which I would listen.

But every oncein a while appears music as sweet and ethereal as Mozart's Magic Flute,where the opening bars lead to the simple floating thread of the soaringflute.The music combines with a cold, rainy day outside as the car glidessoundlessly on a road through wooded hills and life is perfect.

Thatmusic can almost be heard as the reader enters the chapter "FactorsAffecting Multifunctional Team Effectiveness" by (lead author) P.Holahan.Most of the chapters in the book are well written.The chapterby Holahan brings joy to the experience of reading.In addition, Holahanhas the gifts of insight and understanding combined with deep knowledge ofthe subject matter.It is a powerful combination and could easily lead toa new standard for learned business publications that will banish the usualdry prose forever. ... Read more

6. Autonomous Maintenance in Seven Steps: Implementing Tpm on the Shop Floor (Tpm)
by Masaji Tajiri, Fumio Gotoh
list price: $45.00
our price: $45.00
(price subject to change: see help)
Asin: 1563272199
Catlog: Book (1999-06-01)
Publisher: Productivity Press Inc
Sales Rank: 84958
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7. Introduction to Statistical Quality Control
by Douglas C.Montgomery
list price: $118.95
(price subject to change: see help)
Asin: 0471316482
Catlog: Book (2000-11-29)
Publisher: Wiley
Sales Rank: 156453
Average Customer Review: 4.4 out of 5 stars
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Book Description

This book is about the use of modern statistical methods for quality control and improvement. It provides comprehensive coverage of the subject from basic principles to state-of-art concepts and applications. The objective is to give the reader a sound understanding of the principles and the basis for applying them in a variety of both product and nonproduct situations. While statistical techniques are emphasized throughout, the book has a strong engineering and management orientation. ... Read more

Reviews (5)

5-0 out of 5 stars good book worst service
the book is very good doubt but the service is aweful.

1. on the website they show it is a hardcover book and so i ordered for it but got a soft cover book i have to worry about return or refunds etc...

2. had to wait for 3 weeks to get the book.

3. print quality aweful ...the original book has good color print...the one i received for the same price has a black and white print with very thin see-through pages...

my advice would be to avoid through amazon if possible because the same book is listed for $ 33 on their own website and here they sell it for $ 41 waste ur money if u want.

5-0 out of 5 stars Everything You Ever Wanted to Know about SPC
As the developer of the QI Macros SPC Software for Excel, customers often call with exotic questions about statistical methods for quality control.

Montgomery's book, more often than not, is the one I turn to for answers that I can't seem to find anywhere else. Even if I do find the answer in another book, it's always easier to understand in Montgomery's. The book is written in a way that makes seemingly incomprehensible statistics understandable. And there are plenty of examples.

If you're looking for a book to help you implement quality control in a small business, Montgomery's book is a bit too much, so you might consider my book on the Small Business Guerrilla Guide to Six Sigma or Six Sigma Simplified.

4-0 out of 5 stars A solid text on statistical quality control
The book gives an overview of the importance of quality management, the basics of statistics (variability, distributions, etc.), different methods of statistical process control, the use of control charts, capability analysis, design of experiments, process optimization, and sampling. I found all of the chapters informational and practical.

Montgomery does a great job of presenting the theory, giving examples, and helping the reader understand the big picture of various concepts. For example, Montgomery states that a "Pareto chart does not automatically identify the most important defects, but rather only those that occur most frequently," and then gives an example illustrating when this can be so. This is something that might have been overlooked if not pointed out to the reader.

While to book is rather current in introductory theory and practice, there are some relics from previous editions. For example, the inclusion of a random number table in the appendix is rather useless, since all modern calculators and spreadsheets have random number functions. This minor complaint aside, the book is solid and worth having.

4-0 out of 5 stars An all-in-one text.
This is a rather comprehensive book on SQC. It benefits from a good introductory treatment of Design of Experiments, a subject sorely missing from most SQC texts. The arrangement of topics in the book is logical from both pedagogical and practical points of view, and the author's stress on improvement -- rather than control -- is the right one for the readers.

4-0 out of 5 stars A college beginner's SQC textbook
This is a typical college text book which serves very well on the subject,SQC. It has provided a good coverage on SQC, in particular, as an introductory text. Each SQC subject is treated well from a newcomer perspective. If you're a beginner in the college education and looking for a book on this subject, this is IT! ... Read more

8. Design for Six Sigma : A Roadmap for Product Development
by KaiYang, Basem S. EI-Haik
list price: $89.95
our price: $75.56
(price subject to change: see help)
Asin: 0071412085
Catlog: Book (2003-05-21)
Publisher: McGraw-Hill Professional
Sales Rank: 84416
Average Customer Review: 4.83 out of 5 stars
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Reviews (12)

5-0 out of 5 stars A excellent book for learning and practicing QE
'Design for Six Sigma: Roadmap to Excellent' is a great book for learning and practicing quality engineering principals in product development. This book mainly focuses on how to apply the most popular and the latest quality engineering techniques to a products design cycle.

Actually I used the coursepack version of this book in my quality engineering class in the last term. This book is very easy to understand and includes a lot of real world examples. After reviewing basic theories and going through these on-hand industrial case analyses, I could apply these powerful tools to solve my own project problems immediately. Since this book coves DOE, Taguchi Robust Design, Tolerance Design, RSM and many other subjects, I am using this book as my handbook.

This book is not only a great textbook for engineering students who are learning product design, but also an excellent reference book for engineers who work on product design at a daily base.

5-0 out of 5 stars Excellent Source for DFSS
I have read several books about DFSS before this book and find the concepts in most books are not clearly defined. Most DFSS books do not cover the newly promoted design theories such as TRIZ and Axiomatic Design, which are ASQ Six Sigma Black Belt Certification Body of Knowledge required.

Yang¡¯s book is the best resource I have found so far for engineers like me in understanding and implementing DFSS in new product development. I especially like the topics of TRIZ, Axiomatic Design, tolerance design and Taguchi parameter design presented in the book. Before this book, I had worked very hard to figure out these theories, but still not clear where are directions and benefits. This book uses very simply descriptions and examples or cases to make some ambiguous concepts very clear. Taking TRIZ chapter for example, the authors made a link between TRIZ theory and the function analysis concepts in Value Engineering and cleared some fuzzy concepts.

I highly recommend this book for all engineers who want to implement Six Sigma in the product development because it not only offers the a road map for ¡°do the right thing¡±, but also provides hand on techniques to help you ¡°do right things all the time¡± in product development. This book is a very valuable resource for Six Sigma Black Belts or Black Belt candidates because DFSS will play more and more important roles in Six Sigma practice.

5-0 out of 5 stars Worth the buy!
I have not found such a comprehensive book for design of six sigma. I started using this book for advanced experimental design and taguchi methods, but ended understanding the complete roadmap for design of six sigma. The systems approach allows an enthusiast reader to start anywhere, without having to spend time refering back to earlier chapters. The relatively newer trends as TRIZ and axiomatic design have also been nicely dealt with.
Overall, this is a very nice and easy read book, with excellent and well defined examples. A must for everyone who wants a quick refresher on the design principles of six sigma.

5-0 out of 5 stars A book serves all your needs
This is an outstanding DFSS book for production development. It contains integrated information and some of which you could hardly find anywhere else, thus with one book in hand, you have all the tools to get to your destination. This is also a easy to read book providing the reader with a solid understanding- Concepts are clearly defined, real world examples/ case studies are fully described and the chapters are well organized. It can serve as a textbook for students/beginners and also can serve as a handbook for experienced engineers.
The title says it all- this is a roadmap for you to find the way correctly and easily. I am reading the book right now, and the book is really beneficial to me.

3-0 out of 5 stars Full of information and errors
This is a book with a lot of information. Each chapter can be used as a starting point for a specific six sigma technique. However, this is the worst edited book I have ever read. You can hardly find one page without errors/typos. ... Read more

9. Taguchi's Quality Engineering Handbook
by GenichiTaguchi, SubirChowdhury, YuinWu
list price: $150.00
our price: $150.00
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Asin: 0471413348
Catlog: Book (2004-10-22)
Publisher: Wiley-Interscience
Sales Rank: 360174
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Book Description

Genichi Taguchi is one of the most respected authorities on quality management and statistical methods in the world today. His concepts originally formed the basis of the management philosophies that put Japan on top of the business and technology world during the 1980s. Much of what he has developed still forms the basis for the key concepts in use today. This landmark book features Taguchis lifes work captured under one cover. It is poised to be the most respected source for all of the methods that have driven the statistical quality revolution over the past fifty years. ... Read more

10. Guidelines for Failure Modes and Effects Analysis (FMEA) for Medical Devices
by Dyadem Press
list price: $199.95
our price: $163.96
(price subject to change: see help)
Asin: 0849319102
Catlog: Book (2003-03-03)
Publisher: CRC Press
Sales Rank: 458863
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Book Description

Challenged by stringent regulations, vigorous competition, and liability lawsuits, medical device manufactures must develop safe, reliable, and cost-effective products, and managing and reducing risk is a vital element of reaching that goal. These guidelines focus on Failure Modes and Effects Analysis (FMEA) and its application throughout the life cycle of a medical device. It outlines the major U.S. and E.U. standards and regulations and provides a detailed yet easy-to-read overview of risk management and risk analysis methodologies, common FMEA pitfalls, and FMECA-Failure Mode, Effects, and Criticality Analysis.Guidelines for Failure Modes and Effects Analysis for Medical Devices is written as a practical guide to achieving corporate consistency while dramatically cutting the time required for studies. It will help you prevent patient injuries, costly product recalls, and production department down-time. Discover how the FMEA methodology can help your company achieve a more cost-effective manufacturing process by improving the quality and reliability of your products. This new FMEA manual from the experts at Dyadem is the ultimate resource for you and your colleagues to learn more about Failure Modes and Effects Analysis and then teach others at your facility. This comprehensive manual is sure to become a standard reference for engineering professionals. ... Read more

11. Creating Mixed Model Value Streams: Practical Lean Techniques for Building to Demand
by Kevin J. Duggan, Jeffrey K. Liker
list price: $50.00
our price: $50.00
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Asin: 1563272806
Catlog: Book (2002-11-01)
Publisher: Productivity Press Inc
Sales Rank: 170939
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Book Description

Apply Lean Thinking to Dynamic, High-Mix Manufacturing
CREATING MIXED MODEL VALUE STREAMS: Practical Lean Techniques for Building to Demand
Kevin J. Duggan

How can you apply value stream mapping and lean concepts to the more complex environment created by mixed model (high variety) manufacturing operations? CREATING MIXED MODEL VALUE STREAMS helps to address the challenges of high-mix manufacturing.

Topics Covered Include:
Mapping value streams in real-life manufacturing environments
Developing future states that can respond to daily changes in customer demand
Creating flow through the "pacemaker" process when products have different cycle times
Setting up mixed model heijunka (load leveling) boxes that provide visual schedules at regular intervals
Applying mix logic charts to determine finished-goods strategies and meet seasonal demand

The author uses a step-by-step approach, illustrated through a case study based actual experience, to go beyond the basics of value stream mapping and to show how to create future states in the real manufacturing world of multiple products, varying cycle times, and changing demand. The book includes a CD-ROM featuring useful spreadsheets for sorting products into families and calculating equipment needs.

Comprehensive and down-to-earth, CREATING MIXED MODEL VALUE STREAMS provides the details and techniques for implementing lean in the complex environment that manufacturers face on their own shop floors. ... Read more

12. Quality Planning and Analysis: From Product Development through Use
by Frank M. Gryna
list price: $137.81
our price: $137.81
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Asin: 0070393680
Catlog: Book (2000-11-02)
Publisher: McGraw-Hill Science/Engineering/Math
Sales Rank: 80020
Average Customer Review: 4.5 out of 5 stars
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Book Description

* As one of the most trusted resources for learning about quality control principles and techniques, this readable and not-too technical treatment makes for a classic must-have
* Comprehensive coverage of all areas contributing to quality including understanding customer needs, product development, supplier relations, marketing, and more
* Includes the six sigma strategy for quality improvement
... Read more

Reviews (2)

5-0 out of 5 stars Practical Methods for Administering Quality Systems
20 years before anyone in the US heard of ISO 9000, Juran proposed the same ideas. He described comprehensive, documented quality management systems that were backed up by performance metrics and quality audits. Juran also pioneered quality circles and teams long before these ideas became cliche.

I find Juran immensely useful in my quality practice. This book remains one the standard works that I keep going back to. Juran's concepts are much more "applied" than "theoretical". Deming's works seem so distant, and esoteric. Juran has been there, done that. And, his methods work!

4-0 out of 5 stars Good all around Quality Engineering handbook.
This book presents most aspects of Quality Engineering in an easy to understand format. Includes many Quality Engineering examples. Highly informative, a must for the CQE exam. ... Read more

13. Design for Six Sigma in Technology and Product Development
by C. M. Creveling, J. L. Slutsky, D. Antis, Clyde M. Creveling, Jeffrey Lee Slutsky
list price: $94.00
our price: $80.84
(price subject to change: see help)
Asin: 0130092231
Catlog: Book (2002-10-25)
Publisher: Prentice Hall PTR
Sales Rank: 55265
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14. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services (4th Edition)
by David L. Goetsch, Stanley Davis
list price: $117.60
our price: $117.60
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Asin: 0130933872
Catlog: Book (2002-04-17)
Publisher: Prentice Hall
Sales Rank: 195843
Average Customer Review: 4.5 out of 5 stars
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Book Description

This direct, straightforward book provides readers with material that focuses on making the theories and principles of total quality practical and useful. It covers all of the elements of total quality, including several that receive little or no attention in other total quality books. Practitioners in a corporate setting will find it a valuable guide in helping them understand and implement total quality. Topics which are covered include Quality and Global Competitiveness, Strategic Management: Planning and Execution, Quality Management and Ethics, and Communication and Interpersonal Relations.For settings in which people want to learn to be effective agents of the total quality approach, or are attempting to implement total quality. ... Read more

Reviews (2)

5-0 out of 5 stars quality management...
ordered for used book but received brand new book with half the price.... i am more than satisfied with this product..

4-0 out of 5 stars Highly recommended -- excellent training resource
Excellent text book and reference material for anyone in manufacturing. Straight forward, useful implementation roadmap. ... Read more

15. Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
by Michael L. George
list price: $34.95
our price: $23.07
(price subject to change: see help)
Asin: 0071418210
Catlog: Book (2003-06-27)
Publisher: McGraw-Hill
Sales Rank: 3800
Average Customer Review: 4.67 out of 5 stars
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Book Description

Bring the miracle of Lean Six Sigma improvement out of manufacturing and into services

Much of the U.S. economy is now based on services rather than manufacturing. Yet the majority of books on Six Sigma and Lean--today's major quality improvement initiatives--explain only how to implement these techniques in a manufacturing environment.

Lean Six Sigma for Services fills the need for a service-based approach, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process.

Filled with case studies detailing dramatic service improvements in organizations from Lockheed Martin to Stanford University Hospital, this bottom-line book provides executives and managers with the knowledge they need to:

  • Reduce service costs by 30 to 60 percent
  • Improve service delivery time by 50 percent
  • Expand capacity by 20 percent without adding staff
... Read more

Reviews (3)

4-0 out of 5 stars Initiatives for Quality Improvement
A customer is the King ! If there is Quality product, the customer satisfaction ratio level rises up. Customer chooses its high-end needs and service follows. This is the point when this Book comes in too informative to fill in service based approach. With the case studies, the book provides the Executives to go for a solution to satisfy a customer not only with quality but with the service to boost up the sales thereby with cost cutting factors and provide transactions quick and easier with added services and yet not adding the staff. The delivery process can be made much effective with the cost cuts with the clear examples and like other Six Sigma in Business, this one is sure pick for all Manufacturing unit Executives who also believe in Quality Service. Good Read.

5-0 out of 5 stars Innovative Approach to Lean Six Sigma in Service
I admire Michael George for coming up with another innovative solution by applying the Lean Six Sigma approach to Service Industry. As Lean Six Sigma has helped companies in the manufacturing industry, this book will help the Service industry.

Praveen Gupta
Author of Six Sigma Business Scorecard

5-0 out of 5 stars Lean Six Sigma for Service
"Lockheed Martin is driving operating excellence in all work that we do. We recognized that our business support processes have as much opportunity for improvement as our design and build areas. By applying Lean process speed and Six Sigma quality tools to all elements of work, such as marketing, legal, contract administration, procurement, etc., we can drive competitive advantage. The lessons learned and practical case studies contained in Lean Six Sigma for Service provide a template which can create great value for customers, employees and shareholders."

---Mike Joyce, Vice President, LM 21
Lockheed-Martin ... Read more

16. Pharmaceutical Process Validation: An International Edition (Drugs and the Pharmaceutical Sciences: a Series of Textbooks and Monographs)
by Ira R. Berry, Alfred Wachter, Robert Nash, Robert A. Nash
list price: $235.00
our price: $235.00
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Asin: 0824708385
Catlog: Book (2003-03-01)
Publisher: Marcel Dekker
Sales Rank: 616228
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Book Description

Banner Pharmacaps, Elizabeth, New Jersey. Drugs and the Pharmaceutical Sciences, Volume 57. New edition of a text for pharmaceutical researchers and manufacturers on good manufacturing practice and the applicability of process validation. 31 U.S. contributors. DNLM: Drug Evaluation standards - United States. ... Read more

17. Design of Experiments Using The Taguchi Approach : 16 Steps to Product and Process Improvement
by Ranjit K.Roy
list price: $120.00
our price: $109.20
(price subject to change: see help)
Asin: 0471361011
Catlog: Book (2001-01-26)
Publisher: Wiley-Interscience
Sales Rank: 140425
Average Customer Review: 4.44 out of 5 stars
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Reviews (9)

5-0 out of 5 stars Great book for practical applications
I bought this book hoping to learn DOE using Taguchi Methods and apply what I learned to real life problems in my work. It was very helpful. Not only did it help me learn the methods I needed to perform my testing at work but I did it in only 8 days of reading. The book was very easy to read and the examples helped me understand everything I needed to know to apply this method to real situations. A great buy for anyone looking to learn Taguchi Methods.

5-0 out of 5 stars An Introduction to More Effective Experimentation
The challenge that all research directors and senior scientists face is that virtually all scientists are originally trained to believe that the only proper way to conduct an experiment is to vary only one factor at a time while holding all other variables fixed. This belief, which can be shown mathematically to be totally incorrect, has been a drag on the scientific community for decades, causing experimental science to be much less productive than it should be. In fact, by properly designing experiments in which several factors are varied in a carefully thought out, predetermined pattern, much more information can be obtained with far fewer experiments.

What Dr. Roy has achieved in his book on experimental design is to clearly explain why this is so and to provide the tools which allows his readers to overcome their ingrained beliefs and adopt a more effective method of designing their own experimental programs.

Of particular interest is his discussion of experimental design using orthogonal arrays (Chapter 4) for it is in this part of the book that the full power of modern approaches to experimentation become most evident. Here, he illustrates how a set of as few as eight experiments can be used to determine how three presumable independent factors, such as time, temperature and concentration, can be studied to obtain detailed information not only on how each factor individually effects the quality of the final product, but also on the extent to which the factors interact.

Historically, learning this type of technique for designing experiments has been a daunting task since somewhat tedious mathematically manipulations are required for both the design of the experiment and the analyses of the resulting data. However, included with Dr. Roy's book is complete software which eliminates the need for the experimenter to either manually solve the handful of equations needed to extract the results in useful form, or to develop custom spreadsheets in an attempt to automate the process. The software is easy to use and includes all of the tables and data which are used in the book to illustrate the principles of experimental design. The software is also capable of assisting the experimenter in designing sets of up to eight concurrent experiments, rapidly analyzing the data and generating graphical and tabular presentations which greatly aid in the interpretation of the results.

This is an extremely useful book which can have a major beneficial effect on the productivity of any laboratory engaged in experimental process research such as crystal growth, chemical synthesis or manufacturing. By allowing the reader to overcome his innate aversion to varying more than one experimental factor at a time, the book makes it possible for the reader to become a much more productive scientist or engineer and become a role model for his coworkers to emulate.

5-0 out of 5 stars Must have for Quality Control Professionals and Educators
First, I completely agree with all the good things mentioned in the other reviews, but wish to add the following comments:

1. The discussion group (usenet) hosted by Dr Roy is fantastic. If by chance you don't "get it" from reading the book, a simple question posted to the usenet frequently gets you an answer, often within a few hours (its a vocal crowd!!). Many times, the author himself responds to usenet questions. And, on at least one instance, after I repeatdly asked my question, he began exchanging emails with me, which then led to some pleasant phone disscussions.

2. User friendly software and support. See above.

3. Taguichi is frequently attacked by full blown Design of Experiments statistical types who miss the whole point. I strongly encourage all professionals interested in gauging quality control to try out his books and the free software downloads....

An excellent book with powerful software and support......

Reads like a winner, looks like a winner, performs likes a winner....... need I say more...

Auburn Alabama

5-0 out of 5 stars User friendly
Dr.Roy's book is amazing. He has covered almost everything you need to know about the Taguchi method - even meticulous things. This book will suite both for beginners as well as for experts. The CD which comes along with this book is very helpful in understanding the concept behind the analysis with more than 50 examples. If at all you are looking for a book about Taguchi design of Experiments - I highly recommend one and all to buy Dr.Roy's book and benefit through his work.
I started as a beginner and now Iam an expert in Taguchi analysis - and the credit goes to Dr.Roy - he also helps personally in answering your questions.
Thank you very much Dr.Roy.
Three CHEERS to Dr.Roy!

3-0 out of 5 stars Brief review of DOE using Taguchi approach by R. Roy
Dr. Roy has been able to translate into everyday language some of the most difficult concepts of the Taguchi methodology. Whereas the book does not provide the reader with much theoretical background, it doeas provide ample examples and practical approaches to the methodology. Excellent sections are the discussions about the OAs and the modified arrays as well as the ANOVA. The references to the CD ROM are well placed.

The shortcomings of the book are the very poor screens from the software package. In fact, in some cases they are unreadable. Another shortcoming is the absence of any discussion of tolerance design using the Taguchi methodology.

Overall: a good book for reference. ... Read more

18. Validation of Pharmaceutical Processes: Sterile Products
by Frederick J. Carleton, James P. Agalloco
list price: $195.00
our price: $195.00
(price subject to change: see help)
Asin: 0824793846
Catlog: Book (1998-11-01)
Publisher: Marcel Dekker
Sales Rank: 638452
Average Customer Review: 2 out of 5 stars
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Reviews (1)

2-0 out of 5 stars Validation of medical devices?
I was looking for more information on medical devices than was provided and greater detail on the statistical methodology used to validate which was especially sketchy, especially at such a steep price. ... Read more

19. Software Quality Assurance : From Theory to Implementation
by Daniel Galin
list price: $75.20
our price: $52.64
(price subject to change: see help)
Asin: 0201709457
Catlog: Book (2003-09-11)
Publisher: Addison Wesley
Sales Rank: 82223
Average Customer Review: 5 out of 5 stars
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Book Description

This book emphasizes the application aspects of software quality assurance (SQA) systems by discussing how to overcome the difficulties in the implementation and operation of them.State-of-the-art topics for software testing and managing SQA activities, such as computerized tools, are incorporated into the text and emphasized through the author's use of real world examples. Software developers who want to enhance their knowledge of SQA systems. ... Read more

Reviews (1)

5-0 out of 5 stars Solid college text + real world reference
Although written as a college text (the publisher also has instructor manual, syllabus and discussion guidelines, and test material), this book sufficiently reflects real world SQA to be used by working practitioners. My review focus is on the latter use.

Chapters that will be of interest to real world SQA include Chapter 3. Software Quality Factors (excellent foundation for a metrics initiative), Chapter 5. Contract Review (checklists for proposal and contract review are excellent), Chapters 7 (Integrating Quality Activities in the Project Life Cycle - especially the model for SQA defect removal effectiveness and cost) and 8 (Reviews, which includes supporting templates), and Chapter 11. Assuring The Quality of Software Maintenance, which is an often overlooked aspect of SQA.

Note that this book has been written to support ISO 9001 and contains chapters that are specifically slanted towards that approach. Included are chapters on document and configuration control, auditing, and attaining ISO 9001 certification. The author also provides solid information on ISO/IEC Quality Assurance standards, IEEE/ANSI Standards, and MIL-STD-498, as well as on common assessment approaches (CMM and SPICE).

As a textbook the coverage of every facet of SQA from why and what, to testing, metrics and its role in organizations and projects are thoroughly covered. The fact that the material is up-to-date and truly reflects the real world makes this one of the better texts for college level courses because it does prepare students for roles as practitioners. ... Read more

20. Quality (3rd Edition)
by Donna C.S. Summers, Donna Summers
list price: $105.20
our price: $105.20
(price subject to change: see help)
Asin: 0130419648
Catlog: Book (2002-05-23)
Publisher: Prentice Hall
Sales Rank: 302984
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Book Description

This book introduces fundamental quality concepts of statistical process control and the application of these concepts to issues arising in industry.This book covers all aspects of quality from the basics—identifying quality, the evolution of quality, quality advocates—to advanced topics such as reliability, quality costs, and product liability. For professionals interested in a book on quality that emphasizes the understanding, use, and interpretation of statistical process control principles, concepts, and results throughout the problem-solving process. ... Read more

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