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1. The One Minute Manager
$59.95 $50.00
2. Delivering Health Care in America:
$78.95 $52.65
3. Essentials of Health Care Finance,
$61.28 $59.09 list($83.95)
4. Introduction To Health Services,
$107.95 $89.99
5. Health Care Management: Organization
$75.00 $71.75
6. Health Information Management
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7. Health Care, U.S.A: Understanding
$108.00 $103.99
8. Understanding Healthcare Financial
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9. Information Systems for Healthcare
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10. Medical and Dental Space Planning
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11. Understanding Health Policy
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12. The Well-Managed Healthcare Organization
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13. Health Care Finance: Basic Tools
$75.00 $57.65
14. Essentials of Physician Practice
$44.95 $42.00
15. Crossing the Quality Chasm: A
$81.00 $79.00
16. Health Policymaking in the United
$95.95 $64.28
17. Health Care Administration: Planning,
$57.95 $38.82
18. Quantum Leadership: A Textbook
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19. Leadership : Theory and Practice
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20. Disease Management : A Systems

1. The One Minute Manager
by Kenneth Blanchard, Spencer Johnson
list price: $12.95
(price subject to change: see help)
Asin: 0425098478
Catlog: Book (1983)
Publisher: William Morrow & Company
Sales Rank: 6122
Average Customer Review: 4.12 out of 5 stars
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Book Description

The blockbuster #1 national bestselling phenomenon is back... not that it ever really went away. An easily-read story which quickly demonstrates three very practical management techniques, it also includes information on several studies in medicine and in the behavioral sciences, which help readers understand why these apparently simple methods work so well with so many people. The book is brief, the language is simple, and best of all...it works. ... Read more

Reviews (97)

4-0 out of 5 stars Got a few minutes?
"The One Minute Manger" by Kenneth Blanchard and Spencer Johnson teaches the readers the three skills to achieving effective management. Although the keys to being an effective and successful manager, as described by Blanchard and Johnson, seems unbelievably simple, they will strike an understanding chord among most people who have ever managed and supervised employees. Not because managers typically follow the principles, but precisely because these simple principles are ones that they intuitively know they should be practicing yet do not because of lack of conviction in the methods, worry about changing management styles, low level of interest, or apprehension that they will take too much time.

Not to fear, Blanchard and Johnson address these concerns in their short simple book. The allegory starts off with a young man in search of an effective manager. Initially disillusioned by the managers he encounters, who are only results-oriented at the expense of the employees or only people-oriented at the expense of the organization, the young man discovers The One Minute Manager. The young man learns from The One Minute Manager and the people whom he manages the philosophy of the one-minute management style. The authors gradually convince the readers through examples, anecdotes, explanations, and quotable quotes why and how their three principles, when followed appropriately, actually work. A brief guideline list accompanies each of the three management skills: the "one minute goal setting," "one minute praising," and "one minute reprimand." There is even a concise flow chart to help solidify the management principles into one page near the end of the book; no doubt, designed to be cut-out or photocopied and posted in every manager's office. By the end of the short 60 minutes required to finish the book, most readers will be convinced to at least test out the method. After all, the title of the book already suggests that time commitment is not an issue; one can become an effective manager by investing a short 60-second of time. When one reads the book, this really translates to several 60-second intervals per day, but the amount of time will be much less than what most managers are used to.

More effective management in significantly less time? Is it possible? The authors certainly make a compelling yet uncomplicated and clear case for this. One does have to wonder if this is too easy. Will it work for managing all types of people in all types of organizations? How about the slackers? Or the employee who is the wrong fit for the job, doesn't have the appropriate training, or lacks motivation? How about the company with a long tradition of top-down management style? The book doesn't get mired in the details or specifics of every possible variation or situation; instead it attempts to provide the general strategies of effective management. The simple message of the book is to focus on making people feel valued which will lead to greater self-motivation and increased productivity for the individual and organization. As the One Minute Manager best described it, "People who feel good about themselves produce good results." And because they are not difficult to understand, learn, or implement, the skills can be readily used by most managers immediately.

The book is not only for managers of people. The message from the book is relevant to anybody interacting with people or when managing your own work and life. For example, I can utilize the skills to not only manage the people who report to me, but also in working with my colleagues or my supervisor, although the lesson on reprimanding may be less applicable in such situations. The most useful setting to apply the skills, perhaps, is when teamwork is involved, such as in committees, meetings, and group projects. This is when setting goals and timelines are critical and working effectively with colleagues, including giving praise and constructive criticism, is paramount to success. Furthermore, I can even see me being a One Minute Manager to myself, be it in the work environment, personal life, educational pursuits, or participation in hobbies. Who wouldn't want to be happier and have better results in all of these activities? I wouldn't mind impressing my boss more, fulfilling all my New Year's resolutions, or running a marathon in 3 hours and 15 minutes. After reading "The One Minute Manger", most readers will want to be a One Minute Manager tomorrow.

5-0 out of 5 stars Simple and Fast
A quick read because the concepts it describes are simple yet powerful. "The One Minute Manager" has evolved into a management classic since its first edition in 1981. Managers will take three precepts from this book: Efficient Goal Setting with employees, Praise, and Reprimands. In other words, make sure your people know precisely what they are to do, and then give them feedback whether they meet those expectations or not. That's it. Simple and effective. It takes an hour to read "The One Minute Manager", consider it an investment.

5-0 out of 5 stars Here's what I think about it...
The book is not a comprehensive management tool but nonetheless contains good basic concepts all managers should use or at least give a great deal of thought to. A short, easy read that has many nuggets of wisdom, I give it five stars. Other self-help books I liked include "The Multifidus Back Pain Solution."

5-0 out of 5 stars Just A Minute
The ideas in One Minute Manager are very effective for anyone who feels stretched to the limit by the daily demands of modern business. The advice is both simple and to the point so it means less time analyzing the lesson and more time implementing tips that can improve your overall performance. I highly recommend this book to seasoned managers as well as those who aspire to join the ranks of management.

Rat Race Relaxer: Your Potential & The Maze of Life by JoAnna Carey is another great book for companies to share with employees because it offers entertaining stories and goal oriented advice about improving your workplace and your life.

5-0 out of 5 stars Best management style out there--Bar None!
This should be in the library of all managers and those aspiring to be leaders. It keeps accountability straight; and promotes initiative and quality in all involved. I find that this method gives each person in my command a sense of worth and it is very respectful of that person's ideas and performance. Better than any other style of management. ... Read more


2. Delivering Health Care in America: A Systems Approach, Third Edition
by Leiyu Shi, Douglas A., Ph.D. Singh
list price: $59.95
our price: $59.95
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Asin: 0763731994
Catlog: Book (2003-10-01)
Publisher: Jones & Bartlett Publishers
Sales Rank: 64140
Average Customer Review: 2.5 out of 5 stars
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Book Description

In a clear, cohesive format, Delivering Health Care in America provides a comprehensive overview the basic structures and operations of the US health system—from its historical origins and resources, to its individual services, cost, and quality. Using a unique "systems" approach, it brings together an extraordinary breadth of information into a highly accessible, easy-to-read text that clarifies the complexities of health care organization and finance, while presenting a solid overview of how the various components fit together.

Now in its third edition, Delivering Health Care in America has been updated with the latest available data and research findings to provide the most current information on the foundations, structural features, past and current trends, and major issues pertaining to the U.S. health care delivery system. ... Read more

Reviews (2)

1-0 out of 5 stars Fluffy
This book is near 600 pages, but it could be condensed to 300 easily: by cutting back on some simplistic flow charts and over-explanation. Maybe the goal was to make the book readable for the high school level, but I didn't find its style or level appropriate for a graduate (MBA) textbook. One further annoyance was the authors' shameless and open promotion of socialized health care. A more balanced take would give the authors greater credibility.

4-0 out of 5 stars Good introduction to the American health care system
The book is a good basic introduction to the American health care system. If you are doing advanced health policy research this book is not for you. If you are teaching a class for undergraduates (or are someone who wants to know about 'nuts and bolts' issues) this would be perfect. For what it does (basic intro), it does well but do not look for sophisticated analysis here. ... Read more


3. Essentials of Health Care Finance, Fifth Edition
by William O. Cleverley, Andrew E. Cameron, Andrew Cameron
list price: $78.95
our price: $78.95
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Asin: 0763724955
Catlog: Book (2002-12)
Publisher: Jones & Bartlett Publishers
Sales Rank: 33486
Average Customer Review: 2.6 out of 5 stars
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Book Description

Essentials of Health Care Finance stands firm in its place as the leading textbook in its coverage of health care finance. No other text so completely blends the best of current finance theory with the tools needed in day-to-day practice. This timely revision includes 20 chapters that encompass virtually the entire spectrum of the health care industry-- providing new and expanded information reflecting payment system changes in the industry and broadening content and examples to include hospitals, as well as organizations in other sectors of the health care industry. ... Read more

Reviews (5)

1-0 out of 5 stars Essentials of Health Care Finance
I bought the book of Essentials of Health Care Finance, it was delivered on time, however, some papers insided the book are very dirty, I can see the brown oily figure prints. I wish that I can exchange the book ...

4-0 out of 5 stars Troubling Guide to Alien Territory
This books offers a broad coverage of health care topics for a non-financial person. It is most deeply flawed for its inability to communicate clearly to a lay person. Essentially it is a vocabulary primer of important financial principles and concepts. It requires abstract thinking and the ability to follow mathematical models.

This reader studied Cleverly's text as a requirement for a healthcare finance class. The text was frustrating as this reader attempted to "know" everything about healthcare finances; however, this is probably not the intent of the book. It does present a road into the foreign land of finances. It demands respect for another set of data and another language for interpreting that data. One does not master this data set at one pass, however.

Nevertheless, this reader did gain some new financial information. At the risk of being simplistic, but communicative; a listing of some of the concepts learned follows:

1. There are many users of financial information.

2. Financial information can guide the formation of programs.

3. Financial management is essential for successful healthcare organizations.

4. Various qualities of health care organization types.

5. How health care organizations make up for discouting and bad debt and capitated payments.

6. General principles of accounting and why they are important. Also that these principles still need to be explained, to be consistent, and to be clarified.

7. Overview of four main types of financial statements with a brief explanation of vaious line items.

8. That financial planning includes considering inflation before it happens, and for equipment etc. to break and wear out before it breaks or wears out.

9. That financial information can be better understood by comparing financial ratios of different line items and trends over time. There are national benchmarking ratios available and Cleverly gives some and tells how to get more.

10. That financial planning should be an orderly process in an organization.

11. There are different types of costs. Some stay the same, some are overhead types. Some are direct, some are hidden. Some can be controlled, some cannot.

12. Figuring out prices is a very complex process in healthcare. It is based on costs and payers. It must also include indirect costs and costs of future problems.

13. There is still stuff to learn . . . And this reader is still no expert.

Finally, after this MSN course and this text, this reader is more conversant with the financial landscape. It holds interest and it is understandable, after all.

2-0 out of 5 stars Not for beginners
I have finished about 5 different chapters for a Masters degree course I am taking. This book is not for beginners! I am an RN and have been working in business for 10 years. The author assumes that you have had basic accounting and the terminology is unfamiliar. There are very few examples given so it is hard to take the information and see how it is really used. I have had to buy another book just so that I could understand this book.

5-0 out of 5 stars Mr. Cleverley is the guru of healthcare finance
This book represents the foundation on which all healthcare organizations should examine their financial strength and management. While not for beginners, it provides a comprehensive overview of reporting and benchmarks that prove invaluable during the budgeting process and for financial control.

1-0 out of 5 stars Difficult to read for beginners
I can not give a completer review as I am still reading this book. I will say the majority of my friends reading this book at the same time as I am are having a difficult time following and understanding the principles discussed. I think it is just not as basic as it could have started to give the beginner a better foundation. Also a glossary of terms would have been a tremendous help. ... Read more


4. Introduction To Health Services, 6e
by Stephen Williams, Paul R. Torrens
list price: $83.95
our price: $61.28
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Asin: 0766836118
Catlog: Book (2001-12-05)
Publisher: Thomson Delmar Learning
Sales Rank: 173309
Average Customer Review: 4 out of 5 stars
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Book Description

Introduction to Health Services, 6E builds on a well established format written by nationally recognized authors with updated research and statistics.This revision reflects critical updates in health care finance, health care access, managed care, insurance, and home health. ... Read more

Reviews (1)

4-0 out of 5 stars Excellent introductory overview to the US health system.
Williams and Torrens have developed one of the best introductory texts on the US health system. The book has clear learning objectives, useful references, and helpful diagrams. The American health system is farily and accurately described, warts and all. ... Read more


5. Health Care Management: Organization Design & Behavior
by Stephen Shortell
list price: $107.95
our price: $107.95
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Asin: 0766810720
Catlog: Book (1999-12-30)
Publisher: Thomson Delmar Learning
Sales Rank: 89588
Average Customer Review: 5 out of 5 stars
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Book Description

Offering state-of-the-art application of management and organizational thinking and research to healthcare organizations, this book targets those in the health professions and health services management. The book is grounded in contemporary research and thinking, and offers broad coverage from hospitals to biotech companies. Updated material has been added throughout to reflect new knowledge and latest advances. It boasts nationally prominent authors and co-authors, with some new co-authors in this edition. ... Read more

Reviews (1)

5-0 out of 5 stars Practical discussion on a complex organization
The book provides practical concepts for healthcare administrators. The extensive use of charts, tables and diagrams has been very helpful in presenting complex concept. Even though many of the concepts presented are not new, the practical examples cited helps to bring out present application of the concept.

While the book has been written in the US setting, I find it applicable to my work in Thailand. I intend to use the book for the administration residency program which we are conducting at our group of hospitals. ... Read more


6. Health Information Management Technology: An Applied Approach
by Not Available, Merida L. Johns
list price: $75.00
our price: $75.00
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Asin: 1584260564
Catlog: Book (2002-04)
Publisher: American Health Information Management Associ
Sales Rank: 181105
Average Customer Review: 3 out of 5 stars
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Book Description

Does the health information management textbook you use meet your needs? Does it follow AHIMA’s model curriculum? Is it up-to-date and complete, or are you forced to search for supplemental materials? Do your students complain about how hard their current textbook is to understand?

Health Information Management Technology: An Applied Approach, was designed to meet your health information technology students’ needs. It’s based on the model curriculum for students in American Health Information Management Association (AHIMA)-accredited two-year HIT programs. This curriculum, recommended by AHIMA’s Assembly on Education, mirrors the requirements set down for the accreditation of HIT programs and the certification of HIT graduates. The curriculum helps you deliver content in a way that complements and enhances your own teaching.

Your students will comprehend the material faster because it’s written at the ideal reading level for beginners in an HIT program. Every chapter allows you to:

Help your students appreciate how major concepts and principles can be applied in real practice-based situations. To accomplish this, each chapter begins with "Theory into Practice," a case study.

Provide formative, immediate feedback with numerous quizzes. The "Check Your Understanding" sections allow students to verify their command of the information presented in each section. The review quizzes included at the end of each chapter allow you and your students to set goals easily and, more importantly, provide a roadmap for achieving them.

Give students an opportunity to put theory into practice by furnishing them with exercises, student activities, and projects. These exercises help develop critical-thinking, problem-solving, and systems-thinking skills, so students will be prepared for future professional problem-solving situations.

Discover more than 900 pages packed with additional resources to assist in your teaching:
A list of learning objectives for each chapter
Key terms—defined in the glossary at the end of the book
Application exercises
A real-world case study with discussion questions
And more!

Your students are sure to use this comprehensive resource not only during the course of their two-year program, but as a reference well into their careers .

Health Information Management Technology: An Applied Approach comes with FREE Web-based instructor’s materials that feature lesson plans, extra learning activities, PowerPoint slides, answer keys, and a test item bank for each chapter. ... Read more

Reviews (1)

3-0 out of 5 stars Boring, but informative
Although I had to have my husband stab me every few minutes to keep me awake, this book helped me get an A in my class. The book is for the most part easy to understand, but some of the exercise questions were somewhat confusing. An answer sheet for the "Check Your Understanding" sections would've been extremely helpful to let you know if you were getting the meaning of the chapter. Like I said...stay awake & you'll do fine. ... Read more


7. Health Care, U.S.A: Understanding Its Organization and Delivery
by Harry A. Sultz, Kristina M. Young
list price: $63.95
our price: $63.95
(price subject to change: see help)
Asin: 0763725714
Catlog: Book (2003-07-11)
Publisher: Jones & Bartlett Publishers
Sales Rank: 49830
Average Customer Review: 4 out of 5 stars
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Book Description

This new edition of a favorite text for introductory health care courses presents students with a current and complete overview of the changing roles and component parts of the US health care system—as well as the technical, economic, political, and social forces responsible for those changes. With its cohesiveness and logical organization that builds from general acquaintance through specific features of the health care system, Health Care USA continues to turn complex issues into comprehensible subject matter, giving students a primary grounding in the health care delivery system and how it operates.

The thoroughly updated Fourth Edition highlights the momentous readjustments occurring in the market-driven system resulting from the managed care backlash, the implementation of the Balanced Budget Act of 1997, and its amendments and contemporary policy directions. ... Read more

Reviews (1)

4-0 out of 5 stars An excellent introductory text for undergrads
I used this book as a textbook for a junior-level undergrad course I taught entitled Health Systems Administration. It provides an excellent overview to our U.S. health care system and covers basic material such as how medical education, ambulatory care and health care personnel needs currently are addressed and likely changes in the future. I anticipate using this text again when I teach the course. ... Read more


8. Understanding Healthcare Financial Management, Fourth Edition
by Louis C. Gapenski
list price: $108.00
our price: $108.00
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Asin: 1567932088
Catlog: Book (2003-07-01)
Publisher: Health Administration Press
Sales Rank: 177213
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Book Description

This fourth edition includes the theories and concepts behind financial decision making in health services. This text features practical applications and updated real-world examples available online to help students grasp the financial theories and concepts discussed.

What's new in this edition:

Text is not limited to just hospitals, and includes examples from medical practices, managed care organizations, nursing homes, and home health providers
Text is ideal for advanced graduate students, but also contains enough introductory material that it is also appropriate for an introductory course
New edition has been thoroughly updated, particularly the recent reimbursement changes and the real-world examples
New sections focusing on the complications that arise in small businesses, especially medical practices, have been added
Each chapter features end-of-chapter problems suitable for homework assignments or class discussion
Most chapters in the text have accompanying online Excel® models to help readers learn the material better. ... Read more


9. Information Systems for Healthcare Management, Sixth Edition
by Charles J. Austin, Stuart B. Boxerman
list price: $97.00
our price: $97.00
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Asin: 1567932029
Catlog: Book (2002-12-01)
Publisher: Health Administration Press
Sales Rank: 97164
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Book Description

This much-anticipated text will help future healthcare managers understand the prinicples of analysis, design, evaluation, selection, acquisition, and utilization of information systems in healthcare organization settings. Sufficient technical detail on computer hardware, software, networks, and telecommunications is included so that students can understand technology's role in healthcare. Written from a mangement perspective, this text emphasizes the intelligent use of information for strategic planning, decision support, program management, high quality patient care, and continuous quality improvement.

Benefits:

New chapters include information on e-health, information security, application development, and project management, with thorough updates throughout the entire book
Each chapter includes a summary, discussion questions, and problems
Includes a glossary of technical terms
Ideal text for undergraduate or graduate health information classes ... Read more


10. Medical and Dental Space Planning : A Comprehensive Guide to Design, Equipment, and Clinical Procedures
by JainMalkin
list price: $185.00
our price: $160.95
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Asin: 0471385743
Catlog: Book (2002-04-03)
Publisher: Wiley
Sales Rank: 60498
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Book Description

This definitive reference offers detailed analyses of more than thirty medical and dental specialties and their respective space planning requirements. New to the third edition is coverage of new medical specialties including reproductive enhancement, LASIX eye surgery, breast care centers, larger ambulatory centers, and medical oncology. It also offers up-to-date information on digital technology-electronic medical records, digital imaging, diagnostic instruments, and networked communications-and how it impacts the design of medical and dental facilities. You'll also find out about recent changes in regulatory agency reviews of office-based surgery practices and ADA compliance. ... Read more


11. Understanding Health Policy
by Thomas S. Bodenheimer, KevinGrumbach, Kevin Grumbach
list price: $34.95
our price: $34.95
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Asin: 0071378154
Catlog: Book (2001-12-10)
Publisher: McGraw-Hill/Appleton & Lange
Sales Rank: 48807
Average Customer Review: 4.25 out of 5 stars
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Book Description

Already the number one text on health policy and rapidly becoming a classic, Understanding Health Policy: A Clinical Approach 3E covers such fundamental topics as cost containment, health insurance, managed care, and physician and hospital payment. Extensive case histories, drawn from the authors' actual practice, bring to life important policy issues by pinpointing individual encounters within the healthcare system.

New to this Edition


* More information on 2-tier model of reimbursement
* Greater emphasis on defined contribution approach to controlling costs
* Includes comparative information on health care policy in Canada, the UK, and Germany
* "Questions & Discussion Topics" provided for each chapter to stimulate classroom discussion

Please consider this important new edition for your course.Your students will gain an engaging text, that according to a review by the Journal of Health, Politics, Policy, and Law of the prior edition, "goes a long way toward helping readers understand how the health care system has worked in the past, how it is changing, and how it might work under different scenarios in the future." ... Read more

Reviews (4)

5-0 out of 5 stars Must Know Knowledge For MD's To Be
This book was a requirment for my medical school curriculum. Once I started reading this book, I couldn't put it down. I've never read any other books on health policy, so I don't have anything to compare it to, but I thought it was an excellent books. It is very well written, very easy to understand and extremely informative. I believe anyone interested in health care, medicine, etc. should obtain the knowledge in this book and what better source than "Understanding Health Policy".

4-0 out of 5 stars Get ahead in life
I read this book when I was transitioning from undergrad to PA school. It turned out to be a great move. From what I've seen so far, health policy is a very relevant topic with both the school of medicine and PA school. And why wouldn't it be?!
The only drawback with this book is that it has way too many vignettes. They're very real, but after awhile, I just skimmed over them.
If you're beginning your professional studies, I also recommend picking up a medical terminology, anatomy, and pathophysiology book. Good luck to ya!

4-0 out of 5 stars Difficult to find a better overview for students
I used this book in undergraduate health policy programs and in one health care administration graduate elective. The majority of students found it to be a useful introduction to the difficult area of health policy. By incorporating pertinent examples and graphs students found the text more understandable and useful than say other required readings like Paul Starr's classic. Whatever their level of understanding coming into class, students were able to glean valuable information and insight.

My reservation is similar to many books, e.g., by the time of publication much has changed. However, there is relevant material and with supplements this will remain a valuable resource.

4-0 out of 5 stars Good resource book!
This is a very good resource book for understanding the healthcare policy process. I think all undergraduate nursing students could benefit from having this book in their collection. ... Read more


12. The Well-Managed Healthcare Organization (Fifth Edition)
by John R. Griffith, Kenneth R. White
list price: $108.00
our price: $108.00
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Asin: 156793188X
Catlog: Book (2002-11-01)
Publisher: Health Administration Press/Ache
Sales Rank: 168879
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Book Description

This book is the definitive resource on managing all aspects of a healthcare delivery organization-from attracting patients to improving the quality of care to managing the physical plant. This new edition includes extensively updated chapters on information systems, performance measurement and quality improvement, physician organization design, clinical support services, and nursing. Not strictly hospital-based, the book emphasizes the importance of the continuum of care and includes a new chapter on prevention and non-acute services. This practical guide includes numerous graphs, charts, and figures. The first edition of this book won the prestigious American College of Healthcare Executives Hamilton Book Award. ... Read more


13. Health Care Finance: Basic Tools for Nonfinancial Managers
by Judith J. Baker, R. W. Baker, Judith Baker
list price: $69.95
our price: $69.95
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Asin: 0763733490
Catlog: Book (2003-07-14)
Publisher: Jones & Bartlett Publishers
Sales Rank: 329476
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Book Description

Health Care Finance: Basic Tools for Nonfinancial Managers is a practical financial management text for those who need basic financial management knowledge and a better understanding of health care finance. Using actual examples from hospitals, long-term care facilities, and home health agencies, this text will enable you to read, analyze, understand, and use financial statements and budgets in today's health care environment. ... Read more


14. Essentials of Physician Practice Management (J-B Public Health/Health Services Text)
list price: $75.00
our price: $75.00
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Asin: 0787971898
Catlog: Book (2004-08-06)
Publisher: Jossey-Bass
Sales Rank: 235832
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Book Description

Essentials of Physician Practice Management offers a practical reference for administrators and medical directors and provides a comprehensive text for those preparing for a career in medical administration, practice management, and health plan administration. Essentials of Physician Practice Management is filled with valuable insights into every aspect of medical practice management including operations, financial management, strategic planning, regulation and risk management, human resources, and community relations. ... Read more


15. Crossing the Quality Chasm: A New Health System for the 21st Century
by Institute of Medicine
list price: $44.95
our price: $44.95
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Asin: 0309072808
Catlog: Book (2001-06-01)
Publisher: National Academies Press
Sales Rank: 65564
Average Customer Review: 4.5 out of 5 stars
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Reviews (2)

4-0 out of 5 stars This book will not get you there
This book is written as the product of an Institute of Medicine initiative to reduce the mortality and morbidity from errors in the American healthcare system. The Institute of Medicine is a private organization created by congressional charter to advise the federal government on specific matters. Their mission statement is to "advance and disseminate knowledge to improve human health." This book is the final report of the Committee on the Quality of Health Care in America. Their homepage is available by searching the Internet using the full committee name. Membership of the committee and sponsors of the project are available at that web site.

The format of the book is to present evidence for quality problems in healthcare in America and make recommendations. The operational definition of quality used in the book is "The degree to which health care services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge." There are thirteen recommendations presented initially and are discussed in relevant chapters. The recommendations vary in scope from suggesting that multiple parties need to be committed to quality as a way to decrease the burden of disease to suggestions that specific agencies fund pilot studies to look at how reimbursement can be aligned with quality. Six major parameters are discussed as guiding quality and it is suggested that 15 specific conditions be a focus for improving quality.

There is no difficulty in identifying literature studies that demonstrate quality problems in hospital and clinical populations. A survey of current research is included in Appendix A. A review of the tables in this appendix show the types of quality markers that are typically studied in the literature. The authors make the argument that errors due to quality lapses or deficiencies need to be actively worked on and that the current high error rates are not acceptable. Health care has become a major political issue and the political factions are shaping up to be government and business on one side and physicians and other health care providers on the other. There has been a major revamping of the health care system in the past decade to control costs. That required the active cooperation of the insurance industry and government. There is still medical inflation and limited access with 40 million Americans uninsured. Should we believe that another cooperative effort between industry and government will improve quality any more than it has controlled cost or improved access?

The authors acknowledge weaknesses in their suggestions about changing the face of American medicine, but they minimize the adverse impact of the current funding mechanisms for medical care and the issue of information systems integration and security. A good example can be found in their application of engineering principles to clinical settings - - where teams see patients for four hours of direct contact time and the remaining time is for documentation and returning calls. That plan would not be economically feasible in many settings. The high cost and lack of flexibility of the current reimbursement schemes are not mentioned as a potential reason why these plans won't work.

Information technology is seen as a way to enhance both productivity and safety. The authors suggest that e-mail can lead to productive exchanges between physicians and patients. Many physicians have been doing this for years. Many have also stopped with the advent of security concerns about medical privacy. With larger IT systems the critical issue is backward compatability with older systems. That usually requires custom designs that are extremely expensive. Those problems usually need to be solved before bedside computing and decision support can be developed. Security is acknowledged as a problem that needs to be solved. In spite of a federal initiative in this area, the important precedent to remember is how the financial privacy of Americans was protected. The authors point out that medical privacy requirements need to be more stringent than other industries. At the same time they point out that some opinions suggest that there is a trade off between privacy protections and the need to advance information technology in health care. If they are suggesting that the Internet should be at the heart of this infrastructure and the Internet is not secure, what does that mean?

A practical approach might be to focus on the areas where data is entered into computer systems and make sure that non-human analysis occurs at those levels. For example, all hospitals enter pharmacy orders into computer systems. Many hospitals require that physicians write separate discharge orders. Both of these points are areas where there could be immediate improvements in accuracy. A focused study and solution could be engineered now. The necessary software and hardware requirements could be placed on a central web site and available for download by hospital and clinic IT staff. Existing reviewers could be charged with documenting the baseline level of errors and the degree of improvement.

This book succeeds as a broad survey of what has been done about quality in certain settings. It contains some interesting ideas about what can possibly be accomplished by applying conceptual advances from other fields. It does not discuss the significant drawbacks of evidence based medicine. It lacks a practical plan for transitioning to a new system and in effect creates a new chasm. With a work like this, whether you like the conclusions depends a lot on your interpretation of the evidence and your personal experience. As a practicing physician and a previous quality reviewer I have significant areas of disagreement with what is presented in this book. Areas of controversy are not elaborated upon. I suppose you could say that level of analysis is not required, but recommendations about the future of health care in America should at least meet the criteria of "evidence based" and all the evidence should be discussed.

George Dawson, MD

5-0 out of 5 stars Essential Reading for Everyone in Health Care
If you are in anyway involved in health care, this is essential reading. Physicians, hospital administrators, purchasers, health plan execs, and grad students must immediately put this on the top of their reading list. Lives may depend on it.

In it, the highly respected Institute of Medicine builds a powerful case for how the current health care system is severely broken and how it has produced a "chasm" between what we known must be done for patients (based on current science of medicine) and what is actually done. The information conveyed is shocking but true. Even more importantly, the Institute gives us a plan for building a new, more accountable quality-driven approach to health care.

Read it and perhaps you too will be motivated to take action to improve health care delivery in America. ... Read more


16. Health Policymaking in the United States (3rd Edition)
by Beaufort B. Longest
list price: $81.00
our price: $81.00
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Asin: 1567931731
Catlog: Book (2002-01-01)
Publisher: Health Administration Press/Ache
Sales Rank: 235842
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Book Description

Whether at the federal, state, or local level, governments formulate, implement, and constantly modify their health policies within an intricately choreographed policymaking process. With clear explanations and examples, this book illuminates the policymaking process and provides insight into the future of U.S. health policy. New features of the second edition include thorough updating, along with: * A new chapter on policy outcomes * Case studies to illustrate key concepts * Discussion questions at the end of each chapter * References to informative Web sites * An appendix of annotated U.S. federal laws pertaining to health ... Read more


17. Health Care Administration: Planning, Implementing, and Managing Organized Delivery Systems
by Lawrence Wolper, Lawrence F. Wolper
list price: $95.95
our price: $95.95
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Asin: 0763731447
Catlog: Book (2003-11-01)
Publisher: Jones & Bartlett Publishers
Sales Rank: 111605
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Book Description

Health Care Administration: Planning, Implementing, and Managing Organized Delivery Systems, Fourth Edition continues to be the definitive guide to contemporary health administration. It provides comprehensive coverage of detailed functional, technical, and organizational matters that pertain to organized delivery systems. It also extensively covers matters that relate to hospitals and functions that occur at the hospital level. With revisions that reflect the emerging issues in health care, this classic text is a must-have for both health administration students and professionals. ... Read more


18. Quantum Leadership: A Textbook of New Leadership
by Timothy Porter-O'Grady, Kathy Malloch, Tim Porter-Ogrady, Tim Porter-O'Grady
list price: $57.95
our price: $57.95
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Asin: 0763731854
Catlog: Book (2003-04-09)
Publisher: Jones & Bartlett Publishers
Sales Rank: 321894
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Book Description

Quantum Leadership provides leaders in the health care industry with the skills they need to ensure that their organizations are guided accurately and effectively through periods of transformation. The authors offer strategies for dealing with the challenges and conflicts that can arise in health care organizations as rapid changes continue to affect the health care delivery system. By handling conflict appropriately, leaders are better positioned to create a healing environment for both the providers and consumers of health care. ... Read more


19. Leadership : Theory and Practice
by Peter G. Northouse
list price: $41.95
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Asin: 0761919260
Catlog: Book (2000-07-05)
Publisher: SAGE Publications
Sales Rank: 177715
Average Customer Review: 3.71 out of 5 stars
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Book Description

LEADERSHIP

Theory and Practice, Second Edition

By PETER G. NORTHOUSE, Western Michigan University

Expanded and updated, the second edition of this best-selling text, like the first, reviews and analyzes the foremost leadership theories, giving special attention to how each theoretical approach can be applied in real-world organizations. Entirely new to the second edition is a chapter on Leadership Ethics, added by the author to address the growing level of concern in society with the ethical behavior of leaders in both the public and private sectors. For anyone seeking to explore how an understanding of leadership theory can inform and direct the way leadership is practiced, Leadership: Theory and Practice, Second Edition, is a valuable tool. Adopted as a textbook at over 250 colleges and universities, this best-selling volume is equally useful for private-sector leadership development training programs.

Describing and analyzing the nine major theoretical approaches to leadership, each chapter of Leadership: Theory and Practice includes: a discussion of the strengths and criticisms of the specific leadership approach described, which assists the reader in determining the merits of each approach; an application section that discusses the practical aspects of the approach and how it can be used in today’s organizational settings; three case studies, with follow-up questions for illustrating common leadership issues and dilemmas; and a questionnaire-type instrument designed to assist the reader in gaining a better understanding of his or her leadership style.

NEW FEATURES OF THE SECOND EDITION:

- An additional chapter on Leadership Ethics written to address an increased level of concern among both students and practitioners on this timely topic, including descriptions of ethical theories and an analysis of five principles of ethical leadership-respect, service, justice, honesty, and community.

- An entirely new chapter on Women in Leadership, including a new Gender Consciousness Questionnaire that allows readers to assess their own attitudes about gender issues in the workplace

- A complete Instructor’s Manual with chapter overviews, lists of concepts and terms, questions for study and discussion, activities for use in class, writing assignments, and a test bank of true and false and multiple choice questions

- The same user-friendly, chapter-consistent format as the First Edition, with each chapter examining a specific leadership approach, including its strengths and weaknesses, its application, three case studies of each approach, and approach-specific instruments and/or questionnaires

- Comprehensive updates and additions incorporating recent advances in scholarship in the field as well as suggestions from classroom use at the over 250 colleges and universities where the First Edition was adopted.

... Read more

Reviews (7)

5-0 out of 5 stars For practical use by any aspiring or practicing leader
Now in its third edition, Leadership Theory And Practice by Peter G. Northouse (Professor of Communication, Western Michigan University) examines the foremost leadership theories with particular attention as to how each approach can be directly applied to real-world situations and organizations. Exploring basic approaches (as well as theories such as the Contingency Theory, Path-Goal Theory, Leader-Member Exchange Theory), and then expanding beyond methodology to scrutinize such topics as leadership ethics and the barriers unique to women in (or who are seeking) leadership positions, Leadership Theory And Practice is very highly recommended -- whether for both academic study concerning leadership behavior and concrete, or for practical use by any aspiring or practicing leader in the business community today.

4-0 out of 5 stars Very Thoughtful
I feel the text is easy to read. It hightlights the areas and explains them very well. It is understandable and does not skirt issues etc. I would recommend for a great text on leadership.

4-0 out of 5 stars A thorough overview
Easy to read and well reserached college text.

1-0 out of 5 stars Crtical Evaluation of LEADERSHIP
The author fails to recognize the relation of leaders to the structure of society (persons, families and bureaucracies) as well as all the general roles played within families (leader, manager, entrepreneur and apprentice). Leaders along with members of their families play all these roles with varying degrees of responsibility. While he does recognize that leaders exercise power, he goes on to highlite coercion which is only one and the least used of three tools of power and fails to identify the foundation of power.Finally his subtopics lack
logic and his case studies are exercises in management and not leadership. This introduction to leadership has a very limited scope without an apparent logic.

3-0 out of 5 stars Much stronger on Theory than actual Practice.
Despite its subtitle, "Leadership: Theory & Practice" emphasizes the former much more than the latter. Scholars of leadership looking for theoretical exegeses & interpretive typologies may find what they're seeking in Northouse's analysis. Leadership practitioners (or high school educators, like me) may find less useful grist for their mills here. I appreciated many of the instruments Northouse cites here for assessing different aspects of leadership. But I found little spark here to distinguish "Leadership" from the quotidian genre of introductory college textbooks. ... Read more


20. Disease Management : A Systems Approach to Improving Patient Outcomes (J-B AHA Press)
by Warren E. Todd, David Nash
list price: $110.00
our price: $97.90
(price subject to change: see help)
Asin: 0787957380
Catlog: Book (2001-01-12)
Publisher: Jossey-Bass
Sales Rank: 646576
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Book Description

Motivated by business pressures, market consolidation, and the pursuit of quality care, health care professionals in all areas of practice are beginning to explore more fully the tremendous potential of disease management— a systemwide strategy for proactively managing chronic diseases across the entire continuum of care. Disease Management is the first book to bring together systems thinking and organizational structure in a framework for designing, developing, and implementing a comprehensive health management system. ... Read more


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